--- title: Connectly.ai Reviews meta_title: 'Connectly.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Connectly.ai works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 17 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Connectly.ai Reviews **Vendor:** Connectly **Category:** [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 17 ## About Connectly.ai Connectly allows businesses to easily create and send automated, interactive, and personalized marketing campaigns through WhatsApp at scale. This promotes a 2-way conversation (unlike SMS & e-mail), where prospects and customers can choose their buying journey, increasing engagement alongside conversions. Connectly also centralizes customer communications in a unified inbox - across WhatsApp, SMS, Facebook Messenger, and Instagram – enabling companies to segment their audience and make data-driven decisions based on its smart reporting. ## Connectly.ai Pros & Cons **What users like:** - Users love the **intuitive platform** of Connectly.ai, enjoying seamless communication and excellent support throughout their experience. (3 reviews) - Users appreciate the **proactive support** from Connectly.ai, enhancing their communication experience and campaign effectiveness. (3 reviews) - Users value the **excellent customer engagement** through Connectly.ai, fostering effective communication and personalized experiences. (2 reviews) - Users commend the **exceptional customer support** of Connectly.ai, appreciating the team's readiness to assist and resolve issues. (2 reviews) - Users love the **intuitive platform** of Connectly.ai, enhancing communication and providing excellent support for all their needs. (2 reviews) - Staff Support (2 reviews) - Analytics (1 reviews) - Automation (1 reviews) - Campaign Management (1 reviews) - Communication (1 reviews) **What users dislike:** - Users find the **monthly report extraction process too manual** , indicating a need for improvement in data management. (1 reviews) - Users note that the **monthly report export process is very manual** , indicating a need for improvement in functionality. (1 reviews) - Users find the **inadequate reporting** process tedious, requiring manual data extraction despite the tool's overall excellence. (1 reviews) - Users find the **reporting process inefficient** , requiring manual efforts to extract data despite overall satisfaction with the tool. (1 reviews) - Users note that the **poor reporting** process is manual and requires improvement, despite overall satisfaction with the tool. (1 reviews) - Time-Consuming (1 reviews) ## Connectly.ai Reviews ### 1. It's an excellent tool to take your communications to another level! **Rating:** 5.0/5.0 stars **Reviewed by:** Tatiana C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Connectly.ai?** It is a very intuitive tool that allows you to communicate personalized messages using the formats it offers (audio, video, PDF), making your customers' experience more dynamic and enjoyable. The support is amazing when it comes to addressing any questions you may have. **What do you dislike about Connectly.ai?** There are opportunities for improvement in the monthly reports, as the process you have to carry out to extract the data is very manual. Overall it is an excellent tool. We recommend it. **What problems is Connectly.ai solving and how is that benefiting you?** Through the tool, we can reach our target customer more directly, creating a favorable experience regarding the campaigns we have monthly. - [View Connectly.ai pricing details and edition comparison](https://www.g2.com/products/connectly-inc-connectly-ai/reviews?filters%5Bsentiment_snippet%5D=2075151&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A40%3A29+-0500&secure%5Bsession_id%5D=5c5e0c72-0423-4ddc-afee-48b259342557&secure%5Btoken%5D=bd9e31cf6145751d664931e519c9a6e5b211b62e79e5c432e6b06e16a00ac963&format=llm_user) ## Connectly.ai Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Channels** - Multi-Channel Coverage **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - AI Text Summarization **Analysis** - Application Attribution - Campaign Analysis - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Process** - Tickets - Macros **Channels** - Social Media Integration - Website - Text Message (SMS) - Multi-Channel Marketing **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Design** - Communications Strategy Development - Create Content - Personalization - Regulatory Compliance - Batch Communications - Multi-Channel Communication - On-Demand Communications - Interactive Content **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Collection of information - Augmented Analytics - Proactive Chat **Campaigns** - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Channels** - Social - Live Chat - Phone - Text **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Optimization** - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Additional Functionality** - Chat/Messaging - Customer Database - Customizable Branding - Call Recording - Autoresponders - IVR - Email Management - Template Management - SMS Messaging - Surveys & Feedback - Content Management - Knowledge Base Management - Compliance Management - Multi-Language - Interaction Tracking - Third-Party Integrations - Social Media Integration - Workflow Management - Customer History - Activity Dashboard - AI Copilot - Video Support - CRM - Inbox Management - API - Alerts/Notifications - Feedback Management - Reporting & Statistics - Collaboration Tools - Activity Tracking **Engagement** - Coupons and Promotions - Social Promotion **Insight** - Surveys - Reporting - Help Desk **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Platform** - Optimization - Internationalization - Social Media Integration - Third-Party Integrations **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders ## Top Connectly.ai Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,734 reviews) - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,893 reviews)