ConnectLeader Reviews & Product Details

The ConnectLeader support team are truly partnered with you. They have helped us better integrate the platform into our systems. The team consults with us every step of the way to make sure we are maximizing our ROI.

They have also added to their platform throughout the last year. They listen to our concerns or advice. Then turn it into action! Review collected by and hosted on G2.com.

They are not the flashiest platform, but that is because they focus on the fundamentals, not the flash. You may see other platforms with more whiz and bang, but compare them for effectiveness and ConnectLeader wins every time. Review collected by and hosted on G2.com.

Imagine your top performer making 300 calls a week and seeing great results... now imagine that BDR/SDR being about to make those 300 calls in a DAY. Complete game changer for business development productivity. You never have to sit there again feeling like you wasted your day sitting on the phone with very low connections... it is amazing! Honestly cannot say enough amazing things about the service. Are you looking to improve call efficiency and see better results with new business opportunities? If so, ConnectLeader will help you achieve this. Review collected by and hosted on G2.com.

Not much to dislike, honestly. Of course there are some human errors here and there (as there still are humans making these calls for you), such as being transferred to a prospect's voicemail the off time, but no issues I would complain about. It's a pricey platform, but time and productivity are $$$$ too, and this is the best way to increasing efficiency and productivity on your business development teams. My quota achievement doubled once implementing ConnectLeader. Review collected by and hosted on G2.com.

ConnectLeader is a powerful tool and they have great customer service to help you use the tool they way you need to get the results you are targeted. The tool is easy to use and train new MDR/SDRs to use to prospect and build out a pipeline and target a marketing campaign. Team Dialer really boosts the amount of connections and activities my MDR/SDRs can achieve in a day. Review collected by and hosted on G2.com.

I do alot of Call Reviews, in the report is doesn't give you the total overall score, so when you download you have to add a column. I have given the recommendation and they are working on fixing that. Review collected by and hosted on G2.com.

The team at ConnectLeader works hard to ensure we receive an appropriate ROI. They don't just tell you what you want to hear, but what you need to hear to appropriately leverage the tool. Review collected by and hosted on G2.com.

I'd like to see the cost a little lower and more flexibility with the payment terms. Review collected by and hosted on G2.com.

Leaving a lot of voicemails that hopefully will generate return calls. Review collected by and hosted on G2.com.

Not knowing who is answering the phone when a connection happens. I also dislike when 50+ contacts from the same organization are loaded up to call with the same message. Review collected by and hosted on G2.com.

ConnectLeader is built on the Salesforce Platform the team is very responsive to any issues we might have as well as take feedback directly to their dev team to make changes based off of our feedback I could not ask for anything better. Review collected by and hosted on G2.com.

I can't think of any dislikes right now. Review collected by and hosted on G2.com.

The support and sales team have been great about ensuring all of my questions and concerns have been answered. The tool itself is amazing and the people behind it are top notch when it comes down to the bottom line. It pulls from salesforce reports and interfaces cleanly with the workflows and triggers I already have set up in our SFDC deployment. There is not a lot of extra work put into the tool once it is connected to your CRM. Review collected by and hosted on G2.com.

Very little to say here, a native SFDC app would be nice to have but all in all I would not change much besides some polish and adding support for other browsers. Maybe being able to see more lead info from the session screen, but that's nitpicking. Review collected by and hosted on G2.com.

Ability to listen and coach reps on calls Review collected by and hosted on G2.com.

Sometimes the delay or echo can be distracting Review collected by and hosted on G2.com.

#1 - The efficiency of Team Dialer for earning conversations is off the charts. My reps don't deal with gatekeepers, voicemails, or phone trees. 10X more efficient than manual dials.

#2 - The effectiveness of Personal Dialer is much better than what I was getting out of CRM native tools with more ability to coach on conversation recordings. Review collected by and hosted on G2.com.

The integration with Hubspot is very basic and does not permit the level of detail we'd "like" to see in CRM natively, but the details are there in ConnectLeader itself so we can still coach (just running out of two systems).

I used to have ConnectLeader integrated with Salesforce and that one is top notch with full details and customizations.

Getting conversation recordings out of the system literally requires a third-party Chrome plugin & sharing/commenting on calls in the system isn't intuitive or natural to our daily activities. Review collected by and hosted on G2.com.

The best feature about ConnectLeader is the automating dialing sessions. With automated dialing, I increase my calling productivity and target the most important calling hours of the day. Typically, I can reach around 200 calls in an hour which leads to a much higher rate pickups. Also, I love the ability to use different numbers and map the number I'm using to best match the area code of the lead I'm calling. I cover a very larger territory which encumbers many different area codes. This functionality provides a much higher chance of a prospect picking up the phone. Review collected by and hosted on G2.com.

Occasionally there is a delay in the call transfer when using automation which results in a call issue. Fortunately, you can easily redial a number even in an automated calling session. Also, if you connect with an important lead, the numbers you call from through CL can't be forwarded to your work phone. This makes it less effective for leaving voicemails and disallows the customer to easily call you back. Review collected by and hosted on G2.com.

One of the features I like best about this dialing software is the call list you can build in Salesforce. You can be very precise and pointed on what call campaign you are on. As well as the ability to update the SF activity, and easily accessing call metrics and reports. Review collected by and hosted on G2.com.

The user interface could be a bit less busy. Many things on the interface that I don't really need. Review collected by and hosted on G2.com.

In my experience with ConnectLeader, there’s no other way to prospect as efficiently and keep our sales team selling instead of cold calling. Review collected by and hosted on G2.com.

The only downside is having to coordinate all these new appointments! Review collected by and hosted on G2.com.

I enjoy the ability to reach multiple clients at once. Review collected by and hosted on G2.com.

Lack of ability to remove clients that are already being worked. Review collected by and hosted on G2.com.

The ability to connect with more people in an efficient fashion. Review collected by and hosted on G2.com.

I do not like the bad contact info or connection issues at times. Review collected by and hosted on G2.com.

You never have to manually dial a phone again...did you read that? NEVER Review collected by and hosted on G2.com.

Becoming familiar with the technology and particularly list import through Salesforce can take a few runs to get used to, but it's nothing super major once you get the hang of it. Review collected by and hosted on G2.com.

I love how quickly and efficiently I can perform outreach to my leads. The number of touches I can complete using this tool as compared to manual outreach is very helpful. Aside from increased outreach, I also find it extremely useful to use ConnectLeader for cleaning up my leads and finding where I need to do some more work. Since I can dial so quickly through a large list, it is easy to see where I lack correct contact info and which of my leads are not relevant for whatever the reason. Review collected by and hosted on G2.com.

I only have a few complaints about this tool. First of all, I dislike that if my internet connection isn't completely perfect while running a session, it does not go very smoothly. It will take a bit longer to make dials and the connection with leads is not very clear, as would be expected I guess. My only other issue is that it sometimes takes a few extra seconds for my window to pop-up showing who I am actually speaking to, meaning I need to stall for a few seconds before using a name. Nothing too inconvenient and other than that, no complaints from me! Review collected by and hosted on G2.com.

Speed and efficiency of connecting with sales prospects Review collected by and hosted on G2.com.

Sometimes the calls go straight to voicemail Review collected by and hosted on G2.com.

ConnectLeader is easy to use and it saves us so much time. It allows my SDR team to make between 120-150 phone calls per hour so we spend less time pounding the phone in frustration.

Their customer service is amazing. Review collected by and hosted on G2.com.

I don't have any dislikes - I think it has been easy to use and adopt. Review collected by and hosted on G2.com.

Connectleader puts time back on your cal Review collected by and hosted on G2.com.

The odd day where bad connects are high! Review collected by and hosted on G2.com.

Overall our company has had a great success working with Connect Leader over a number or years now and we’ve been very happy with their services. The sales & customer success teams have provided us with great service and great data from our usage to ensure we are using the software as best as possible; a great support team that have responded quickly while effectively helping with technical hiccups & a software that has been extremely valuable & efficient to help ensure our sales reps hit and exceed their goals year or year. Review collected by and hosted on G2.com.

From time to time we have minor technical issues that can be annoying but overall we're happy. Review collected by and hosted on G2.com.

CL makes cold calling so easy. Whether I am using the team dialer or personal dialer option, it helps to simplify my work life! Not to mention, the notes and actions taken are directly linked to SalesForce, so nothing is left out! Additionally, I am able to knock out contacting far more prospects by using CL. Review collected by and hosted on G2.com.

Occasionally I run into technical difficulties, but the CL support team is extremely helpful and always gets to the bottom of any issues! They work tirelessly until everything is prefect. Review collected by and hosted on G2.com.

I love the efficiency of ConnectLeader's Team Dialer. For many years my sales team used click-to-dial phones successfully. But, the declining engagement from executive buyers has made it very difficult to meet call KPIs and quota. CL's technology is essential to accelerating your results and gaining a competitive advantage. Review collected by and hosted on G2.com.

Setup and integration was a little bumpy, but CL has an excellent support staff that you can call and email during normal business hours. Review collected by and hosted on G2.com.

This tool has increased my efficiency tenfold!! No more making dials one by one. Because of ConnectLeader I am able to complete all of my tasks for the day in a much quicker time frame and I am also able to reach out to more prospects than ever before! Review collected by and hosted on G2.com.

nothing that I can think of! such a great tool Review collected by and hosted on G2.com.

The high level of calls in a short time. You can make a hundred calls in the time it would manually take you to take 15-20. Review collected by and hosted on G2.com.

Honestly, nothing. It's very optimized, and allows for repetitive dialing to be completely nullified. Review collected by and hosted on G2.com.

The customer service is my favorite aspect of ConnectLeader. They have been a very helpful in implementing the various tools that their platform offers. Any questions or concerns that I have they immediately respond in a timely manner. I had a few issues early on and they responded right away and helped me out. It was great! Review collected by and hosted on G2.com.

The only dislike that I have with service is the trucadence platform can seem a little clunky at time. I do not like that you cannot have a contact in multiple campaigns or cadences. It makes it confusing and difficult if you want to send a message to someone that is already in another cadence. Outside of that particular issue I do not have many complaints about the service as a whole. I also do not like that the holidays are automatically off limits and includes really weird holidays. I do think this has to be addressed though if possible to help the ease of use of the service. Review collected by and hosted on G2.com.