--- title: ConnectFSM Reviews meta_title: 'ConnectFSM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ConnectFSM works for a business like yours. date_modified: '2026-08-01' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ConnectFSM Reviews **Vendor:** CherryTree Technology LIMITED **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) ## About ConnectFSM Here’s a 250–500 word G2 profile description for ConnectFSM, tailored to highlight key features and boost SEO using relevant industry keywords: ⸻ ConnectFSM: Smarter Field Service Management for Modern Teams ConnectFSM is a powerful, cloud-based Field Service Management (FSM) platform designed to streamline job scheduling, asset management, quoting, invoicing, and compliance for service businesses across the UK. Whether you manage a team of mobile engineers or oversee multi-site operations, ConnectFSM gives you the tools to work smarter, not harder. Built with flexibility at its core, ConnectFSM helps facilities management, maintenance, HVAC, fire safety, plumbing, electrical, and other service-focused businesses replace outdated spreadsheets, whiteboards, or fragmented tools with one unified system. From quote to job to invoice, our platform ensures total visibility, traceability, and control across your operations. Key Features: • Drag-and-drop Job Scheduling: Plan jobs efficiently with our intuitive calendar and allocate resources in real-time. • Engineer Mobile App: Engineers can view job details, capture signatures, upload photos, complete digital forms, and log time or materials — all from their mobile device. • Asset Management: Track the location, status, and history of every asset. Schedule planned preventive maintenance (PPM) and respond to faults with ease. • Quoting & Invoicing: Create professional quotes and invoices in seconds. Apply multi-job invoicing and custom document prefixes to match your workflow. • Digital Forms & Checklists: Ensure compliance and standardisation across jobs with custom digital forms, risk assessments, and service reports. • Third-Party Integrations: Sync seamlessly with tools like Xero, SFG20 (Facilities IQ), and Google Maps for enhanced workflows and data accuracy. Why Choose ConnectFSM? • UK-Based Support & Development: We understand the local compliance landscape and support your growth with regular feature updates. • Built for Scale: Whether you’re a small team or a growing enterprise, ConnectFSM scales with your business. • Easy Onboarding: Get up and running fast with free setup options, in-app guidance, and training tailored to your team. ConnectFSM is trusted by trades, contractors, and service companies across the UK to improve efficiency, reduce admin time, and deliver better service to customers. Ready to take control of your field operations? Book a free demo today and see how ConnectFSM can transform the way you work. - [View ConnectFSM pricing details and edition comparison](https://www.g2.com/products/connectfsm/reviews?open_modal_url=%2Fproducts%2Fconnectfsm%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fconnectfsm%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+11%3A40%3A36+-0500&secure%5Bsession_id%5D=09bace19-3ca7-468a-9a85-2cdbcc6c4a1e&secure%5Btoken%5D=4657866960f966560bac4e7372fa66222fd70c93dc62519c36e934c8ceed6dbf&format=llm_user) ## ConnectFSM Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Additional Functionality** - Content Library - Access Controls/Permissions - AI Copilot - Information Governance - Drag & Drop - Collaboration Tools - Reporting/Analytics - Data Capture and Transfer - Indexing - Filtering - Electronic Signature - Version Control - Mobile Access - Document Storage - Generative AI - Approval Process Control - Single Sign On - Image Editing - Customizable Branding - Search/Filter - Tagging - Audit Trail - Document Review - Activity Tracking - Activity Dashboard - Archiving & Retention - Secure Data Storage - Configurable Workflow - SSL Security - Alerts/Notifications - Data Synchronization - Secure Login - Content Delivery - Two-Factor Authentication - Customizable Templates - Mobile Capture - Offline Access - Templates - File Sharing **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation **File Management** - File Type Support - Metadata - Collaboration - Document Assembly - Form Creation - Search - Web Interface - Mobile Apps **Workflow** - Template Management - Document Management - Metadata Management - Content Management - Workflow Management - Compliance Management - Digital Asset Management - Task Management - File Management - Forms Management - SEO Management - Audit Management - Website Management - User Management **Platform** - Performance and Reliability - APIs ## Top ConnectFSM Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,127 reviews) - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,039 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,754 reviews)