--- title: ConnectedBusiness Reviews meta_title: 'ConnectedBusiness Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ConnectedBusiness works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 6 scale: '5' date_modified: '2025-10-31' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # ConnectedBusiness Reviews **Vendor:** Connected Business **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 6 ## About ConnectedBusiness A fully-integrated solution designed for Distribution, Retail, eCommerce and everything in between. ## ConnectedBusiness Reviews ### 1. Complete Package for business management with CRM and Web site integration **Rating:** 4.0/5.0 stars **Reviewed by:** Graeme H. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about ConnectedBusiness?** The customizability to tailor to my industry **What do you dislike about ConnectedBusiness?** The lack of regional templates in the initial setup **What problems is ConnectedBusiness solving and how is that benefiting you?** The program is a cost effective solution to running a small business ### 2. I enjoyed working with ConnectedBusiness platform. I twas easy to learn and navigate through. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2017 **What do you like best about ConnectedBusiness?** I like the fact that it is easy to use. I like how I am able to create intelligence reports related to business. **What do you dislike about ConnectedBusiness?** I like the platform but it could be a bit informative. Sometimes I have trouble understanding the features. **What problems is ConnectedBusiness solving and how is that benefiting you?** I have not experienced any problems with the software. I realized that this platform can help with targeted sales as well as creating marketing campaigns. ### 3. Great for our needs **Rating:** 4.0/5.0 stars **Reviewed by:** Max D. | CFO, Furniture, Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2016 **What do you like best about ConnectedBusiness?** There are a few areas that Connected Business has made a difference in the way we do business. The biggest impact for us, was having the eCommerce system working with our inventory and order fulfillment processes. Having one system to handle the telephone, web and Amazon sales has solved a lot of the challenges we were facing previously. We were having a difficult time of keep track of our inventory quantities and Connected Business solved those problems for us. I also like the Business intelligence as it is really flexible once you learn it. We have found that the system is far more customization than the one we replaced. **What do you dislike about ConnectedBusiness?** The bank deposits are a nightmare. We deposit about 100 checks a day and each one has to be selected to create a band deposit transaction. This can take 15 minutes! We have been told that you can select more than one check at a time in their next release but seems it would have been addresses before. Its also sometimes hard to understand all the configuration options. Support can be hit and miss, sometimes support tickets are responded to quickly, other times we get a answer that they need to check with a developer. **Recommendations to others considering ConnectedBusiness:** Yes. **What problems is ConnectedBusiness solving and how is that benefiting you?** Coming from another system we used for a decade, the biggest issue for us was that we were blindly selling across different sales channels without understanding the customers history in other sales channels or the true inventory. We would routinely sell out of stock products then call the customer to apologize. This was hurting our sales. Since going with Connected Business we have been growing at about 30% the past two years. ## ConnectedBusiness Discussions - [What is a business software solution?](https://www.g2.com/discussions/what-is-a-business-software-solution) - [What is Connect Business?](https://www.g2.com/discussions/what-is-connect-business) - [What is Connected software?](https://www.g2.com/discussions/what-is-connected-software) - [View ConnectedBusiness pricing details and edition comparison](https://www.g2.com/products/connectedbusiness/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A31%3A38+-0500&secure%5Bsession_id%5D=c5b8a019-fb85-43ca-8363-3fb2fbd4ac4d&secure%5Btoken%5D=75fd8df70b1359e5694175b08364021f0c133bb7646bc65209b1d00e24c49589&format=llm_user) ## ConnectedBusiness Features **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top ConnectedBusiness Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Clover](https://www.g2.com/products/clover/reviews) - 3.8/5.0 (106 reviews)