KA
Kitriel A.
"Connecteam: Effortless to Use with Seamless Communication"
5/5
What do you like best about Connecteam?

I love how Connecteam provides easier communication through its chat feature, making interactions seamless and efficient. I appreciate the time tracking abilities, which allow us to monitor employee hours effectively, encouraging responsibility and resolving payroll challenges. The feature that enables us to track the location of our drivers is invaluable to our operations, as it provides transparency and enhances monitoring capabilities. I find the platform's ease of use to be exceptional; it is incredibly user-friendly, which makes navigating and utilizing its features straightforward. Additionally, the onboarding process was remarkably smooth, ensuring a quick and effective setup. This, paired with the excellent support, made for a fantastic start to using Connecteam. Overall, my experience with Connecteam has been great, which is why I highly rate it and would definitely recommend it. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

Nothing Review collected by and hosted on G2.com.

CT
Christa T.
"Simplifies Employee Time Tracking but Needs Better Reporting"
4.5/5
What do you like best about Connecteam?

I find Connecteam to be incredibly user-friendly across the board. This ease of use simplifies time tracking for both myself and my employees, especially with the kiosk feature that allows employees to easily punch in and retrieve their login credentials using their cell phones. This streamlines the process and reduces the incidences of inaccurate punches and tracking issues for paid days, making it a practical tool for managing employee time. The initial setup of Connecteam was very easy, which made transitioning to this platform straightforward and hassle-free. Overall, I appreciate Connecteam's functionality and how it effectively addresses challenges I encountered with other products. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I find it frustrating that bulk reports for the week never get sent to my email after I request a copy. Additionally, we don't use many of the features included in our current subscription plan, and the only feature we need from the next tier is the ability to print directly from the site for timesheets. I wish there were more customizable subscription options. Review collected by and hosted on G2.com.

DS
Darren S.
"Efficient Team Communication, Needs UI Refinement"
4/5
What do you like best about Connecteam?

I like Connecteam for its ease of use. It's a great central hub where I can easily upload our training materials and effectively communicate messages to my team. I also find the birthday reminders quite helpful; they ensure we celebrate our team members' special days, even with everything else we have to manage. The initial setup was very easy, which was a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I feel like the menu layout to set up onboarding, general training modules and SOPs could be better as well as having the option to subscribe individual team members to training modules. I would like just a cleaner layout that's more intuitive. Review collected by and hosted on G2.com.

Natasha W.
NW
Natasha W.
"Efficient Scheduling and Location Tracking"
4.5/5
What do you like best about Connecteam?

I appreciate the capability of Connecteam to streamline operations by allowing me to add documents directly to shifts, making it easy for my team to access necessary information instantly. It is very beneficial to see the location of team members when they clock in from their phones, which adds an extra layer of oversight and efficiency. This feature ensures that everyone is properly informed and prepared for each shift, significantly contributing to smooth daily operations. The platform's usability extends beyond scheduling and time management, creating a cohesive environment for managing various aspects of team coordination. Additionally, I find the initial setup to be very easy, alleviating the challenge of integrating new software into our workflow. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I would like Connecteam to improve how the information from recaps can be translated into data that can be analyzed into charts. Review collected by and hosted on G2.com.

Julio T.
JT
Julio T.
"Efficient Scheduling, Mild Mobile Hiccups"
4.5/5
What do you like best about Connecteam?

I love how Connecteam allows me to easily assign tasks to employees and track their completion. The ability for employees to acknowledge the task completion and upload a picture for confirmation is incredibly valuable. This feature ensures accuracy and clarity, as I can communicate exactly what needs to be fixed with visuals, and receive visual confirmation that the task is done correctly. It significantly reduces the time needed to verify task completion and ensures that everything is done up to the necessary standard, enabling a more efficient workflow. Additionally, once I spent a bit of time with the setup, I found Connecteam to be user-friendly, which speaks to its intuitive design. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I find the scheduling feature of Connecteam on the phone a bit challenging. While I can easily manage scheduling tasks on a laptop or tablet, the layout and format on the phone is different and makes it harder to use effectively. This inconsistency in the mobile interface causes some difficulty in completing tasks efficiently on my phone. Review collected by and hosted on G2.com.

Aimee J.
AJ
Aimee J.
"Seamless Integration with Wix and User-Friendly"
5/5
What do you like best about Connecteam?

I find Connecteam extremely user-friendly with its advanced features, which make managing my team's shifts and clocking their hours much easier compared to Toggl. The integration with our Wix bookings is seamless; I love that our Wix bookings can automatically send data to Connecteam, streamlining our operations significantly. I appreciate that I can draft shifts before delegating and publishing them, giving me complete control over the scheduling process. The capability to cap hours and automatically log off is another feature I enjoy, as it helps ensure accurate time tracking and prevents unauthorized overtime. Overall, the initial setup of Connecteam was straightforward, further enhancing my experience with the platform. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

I find it limiting that I cannot cap weekly hours for specific employees individually in Connecteam; currently, it only allows setting a cap for all employees as a whole. Review collected by and hosted on G2.com.

Courtney S.
CS
Courtney S.
Assistant Manager
Small-Business (50 or fewer emp.)
"Perfect for a Small Business!"
5/5
What do you like best about Connecteam?

Firstly, Connecteam is very easy to use, both on the admin end and the user end! I am the assistant manager of our business, so I am able to utilize the back end things - like uploading training information on Knowledge Base, for example; but then I am also able to utilize the things that our normal staff also use - the chat function or time clock. Getting each employee signed up and logged in was super quick - just the click of a button! Second, it truly is something we use frequently. Every single day I am logging in and checking out something on the app. Third, quick tasks are amazing! Instead of texting multiple employees each day different things to do, I can just pop on and put down the tasks I know will need done either that day or that week. AND it's all in one place for everyone to see! So there's no going back to search, or wondering if the employee saw/read it or not. We are still easing into all of the functions, and are working on getting quizzes & courses up for new employees as they are hired! I have only had to use customer support a single time - and thats because they make it so clear & easy to use in the first place, that any issues are mitigated before they even start! Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

The only issue I have had so far is navigating the knowledge base. Sometimes I have trouble getting into categories or subcategories and finding the proper spot to upload. But I believe this to be a user error more than a software error! Review collected by and hosted on G2.com.

MG
Micah G.
Treasurer
Small-Business (50 or fewer emp.)
"Intuitive from Day 1"
5/5
What do you like best about Connecteam?

I love how intuitive Connecteam is. It was extremely easy to setup for my small business and to train my employees how to use it. It's so easy to use that even the employees I thought might have problems learning how to use it had no problems and could easily navigate thru the app after setting them up on it. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

There's not really anything I dislike about Connecteam. If I could change just one thing, it might be the ability to upload one PDF file of all my employees' paychecks each pay period and Connecteam could figure out how to breakout each page of the PDF and assign the paycheck to the appropriate employer. I do not have a lot of employees since I'm a small business so for me this does not take a lot of time, but maybe for a bigger business it could be a little more time consuming. Review collected by and hosted on G2.com.

BJ
Bradley J.
"Convenience and Accountability All in One"
4/5
What do you like best about Connecteam?

I really like using Connecteam for clocking in and out of projects. It's a big help in keeping track of how long each project takes. I love how easy and convenient it is to use. Another great thing is how everything is integrated into one platform - chatting, time clocks, and project tracking - all in one place. This integration is something I truly love. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

Sometimes updating the time cards and leaving notes could be a little annoying. I also don’t like how there is no auto correct when making notes. Makes it hard to make it professional. If there was spell check when updating that would be awesome. Updating the time cards can be difficult having to go back and change things. Review collected by and hosted on G2.com.

Alex K.
AK
Alex K.
CEO
Small-Business (50 or fewer emp.)
"Easy to use platform providing covering comprehensive scheduling needs"
4.5/5
What do you like best about Connecteam?

Connectteam is a comprehensive scheduling solution that every small team can easily use to manage day-to-day through month-to-month operations. The ability to publish a schedule, employees to pick it up, make adjustments, and create templates reduces the hassle of managing scheduling. Implementation for my team only took a few minutes, and we have easily integrated it into our daily operations. My team checks in daily, makes scheduling requests, and I am able to manage those requests both on my computer and through the mobile app. Review collected by and hosted on G2.com.

What do you dislike about Connecteam?

The one thing that I wish Connecteam had was the ability to more easily track mileage within the platform, outside of asking a question during log out. This is one feature missing that would help with my company's needs. Review collected by and hosted on G2.com.