---
title: Connecteam Reviews
meta_title: 'Connecteam Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 3505 reviews by the users' company size, role or industry
  to find out how Connecteam works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 3505
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# Connecteam Reviews
**Vendor:** Connecteam  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 3,505
## About Connecteam
Connecteam is a mobile-first workforce management app featuring a robust set of tools designed to help organizations with deskless teams improve communication, retain staff, and drive operational efficiency. Connecteam allows managers to put their business processes on autopilot and focus on business growth while also freeing up employees to be more productive, professional, and satisfied. At the heart of Connecteam lies a powerful suite of tools for scheduling, time tracking, task management, communication, HR processes, and training—all built for the realities of frontline teams. Whether you need to create complex shift schedules, automate payroll-ready timesheets, distribute company announcements, or onboard new hires at scale, Connecteam brings everything under one intuitive app. Save time and increase productivity with AI assisted scheduling, mobile-first custom checklists, forms, and reports; Track work hours with GPS time clock; Simplify employee communication, enhance professional skills with mobile courses (AI powered course content creator), manage daily tasks and so much more, all in one app. Connecteam AI helps you work faster and smarter than humanly possible, while keeping it simple: -AI Agent : Just ask your AI sidekick in chat. From stock info to safety steps, manuals, or care procedures, employees get instant spot-on answers, pulled straight from your in-app resources. No delays, no guesswork. -Auto scheduling : Your team schedule’s fully covered in seconds. AI puzzles availability, roles, fairness, and requirements with expert precision. The result? Reliable schedules, happier employees, and no admin hassle. -AI course creation: Turn any training topic into a full course. Just describe the subject and AI instantly builds a pro-level course, ready to go. Your team, trained the way you need, to the standard you expect. -File to Form: Digitize forms in a snap - upload a file or take a photo of any paper form. AI turns it into a fillable version your team can complete wherever they are. Easy for them, efficient for you. -AI updates and feed: Level up every update - write clear team updates that land. AI enhances your message and auto-translates it into each employee’s preferred language. Everyone stays aligned, nothing gets misinterpreted. -Speech to text: Fill forms, hands-free - simply speak into forms. AI captures, summarizes, and sorts your team’s input on the spot, without them having to look down or slow down. No distractions, no delays—just clear, accurate reporting. Additionally, ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO).



## Connecteam Pros & Cons
**What users like:**

- Users find Connecteam&#39;s interface **extremely easy to use** , making it accessible even for those not tech-savvy. (1623 reviews)
- Users appreciate the **intuitive interface** of Connecteam, enhancing task navigation and team communication effortlessly. (950 reviews)
- Users love the **easy scheduling** features of Connecteam, enabling efficient shift management and team communication. (870 reviews)
- Users value the **team collaboration features** of Connecteam, enhancing communication and streamlining team updates effectively. (726 reviews)
- Users find Connecteam to be **user-friendly** , simplifying staff management and enhancing communication across teams. (702 reviews)
- Efficiency (678 reviews)
- Users value the **effective communication** capabilities of Connecteam, integrating tasks and chats in a user-friendly app. (665 reviews)
- User Interface (665 reviews)
- Users find Connecteam highly **intuitive** , enjoying its user-friendly design and seamless integration for daily operations. (645 reviews)
- Users value the **helpful features** of Connecteam, enhancing team communication and simplifying task management effortlessly. (635 reviews)

**What users dislike:**

- Users find the **missing features** in Connecteam&#39;s app frustrating, especially compared to the desktop version. (442 reviews)
- Users feel that **Connecteam&#39;s features are limited** , especially on mobile, lacking customization and flexibility for smaller businesses. (424 reviews)
- Users find **scheduling issues** frustrating, especially with the automated features not meeting complex needs effectively. (300 reviews)
- Users find that **improvement is needed** in the interface clarity and settings navigation of Connecteam&#39;s features. (280 reviews)
- Users find the **learning curve challenging** , especially with navigation differences between desktop and app functionalities. (280 reviews)
- Users find the **interface not user-friendly** , facing challenges with corrections and navigating the system effectively. (279 reviews)
- Users find **limited customization** options frustrating, wishing for more flexibility in features and templates for their experience. (247 reviews)
- Users find the **limited user options** on the free tier frustrating, especially for non-profit organizations needing more access. (229 reviews)
- Not Intuitive (197 reviews)
- Users feel **limited functionality** in customizing reports and advanced features, impacting overall usability and flexibility. (188 reviews)

## Connecteam Reviews
  ### 1. Scheduling made Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason C. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Connecteam?**

ConnectTeam is user-friendly and easy to use and navigate. We mainly use it for scheduling, but it can be used for so much more than just scheduling. You can even give kudos to a coworker for a good work performance.  You can also add pictures and comments for each job project. My supervisor loves it as well—I think she loves it more than me. I use this weekly. Oh, and it's free for under ten people! So it is great for small business companies.

**What do you dislike about Connecteam?**

I do not see any downsides with ConnecTeam.  However, it would be nice to view the calendar/scheduling in a different view of one's choosing. For example, view the calender from a monthly perspective instead of weekly only.

**What problems is Connecteam solving and how is that benefiting you?**

ConnecTeam allows our team to view their schedules on their phones, instead of coming into the office.

  ### 2. Great App for Training Volunteers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Connecteam?**

I like Connecteam's ability to create and customize courses, and to track users' progress. My organization used it to publish our volunteer training modules and virtually track people's progress before our in-person training sessions. It's convenient to use on the administrative side.

**What do you dislike about Connecteam?**

Connecteam can be convoluted and non-intuitive on the users' side. I had to send my team specific, detailed instructions on how to access the course, complete the modules, and upload documents. I myself was still very confused on how/where to upload or view documents submitted by users.

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam helps our organization manage our volunteers and track their progress on training modules. It's significantly easier and more convenient than the alternative for us, which is just sending them a presentation and trusting that they'll read it on their own time.

  ### 3. Highly Recommended for Work Hour Management Despite Lag

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaila P.

**Reviewed Date:** December 26, 2025

**What do you like best about Connecteam?**

I like how Connecteam lets me see all my hours worked and edit shifts. It's pretty simple to set up and it helps track my hours, which is important since that's how I get paid.

**What do you dislike about Connecteam?**

I dislike the slow lag time when clocking in.

**What problems is Connecteam solving and how is that benefiting you?**

I use Connecteam for clocking in and out, tracking my hours, and resolving any issues with my worked hours. I like seeing and editing all my hours for getting paid accurately.

  ### 4. Comprehensive Solution Streamlining Our Volleyball Operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara M.

**Reviewed Date:** September 25, 2025

**What do you like best about Connecteam?**

I appreciate how Connecteam streamlines our business by automating time-consuming tasks like scheduling and shift assignments. The geotagging feature for checking in and out is fantastic, ensuring accountability. Its user-friendly interface and customizable features make setup easy. Communicating within the app via group or individual chats is also very efficient.

**What do you dislike about Connecteam?**

I have found that, in the events section, it would be nice if posting a comment within the event had an option to notify the people who either have not RSVP'd or viewed the event.

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam saves us time by automating scheduling, verifying attendance with geotagging, and simplifying shift approvals. It streamlines communication, efficiently managing shifts and reducing manual effort, which minimizes errors and enhances productivity for our volleyball business.

  ### 5. Great All-in-One Tool, But Tiered Features Limit Flexibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dom M. | Head of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2025

**What do you like best about Connecteam?**

What I like most about Connecteam is how it simplifies team scheduling, communication, and task management all in one place. It’s easy to use, saves time, and keeps everyone on the same page. The real time updates and built-in forms/checklists have made daily operations much smoother for us.

**What do you dislike about Connecteam?**

One thing I dislike about Connecteam is that some features, like advanced reports or integrations, are only available on higher-tier plans, so smaller teams may miss out unless they upgrade.

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam helps us streamline daily operations by eliminating the need for paper timecards and manual tracking. The clock-in feature ensures accurate timekeeping, making payroll easier and more reliable. We also use the daily activity report forms to track work logs across shifts, which helps us stay organized, spot issues faster, and keep everyone accountable. It’s made our workflow much more efficient.

  ### 6. Efficient, Flexible, and Perfect for Small Businesses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dawson H. | Office coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 17, 2025

**What do you like best about Connecteam?**

Very efficient for small businesses and flexible for our needs. Also free!

**What do you dislike about Connecteam?**

Sometimes there are too many features, and it is easy to use features you don't need. Having presets for specific setups would be helpful

**What problems is Connecteam solving and how is that benefiting you?**

Tracking hours and processing payroll

  ### 7. Good for small organizations!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Connecteam?**

I really enjoy the job scheduling and time clock features. I use them for my interns everyday. The scheduling feature is fairly easy to use once you learn how it works. The time clock feature tracks location and time so I can ensure everyone arrives on time. I also enjoy the knowledge base feature to build out assignments. The app/website is not perfect, but it does what I need.

**What do you dislike about Connecteam?**

The app freezes/glitches more often than I'd like.

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam helps me to schedule my team with ease, while allowing me to track their timing and location. This solved the issue of needing to verify arrival times. It also allowed me to funnel assignment instructions, the schedule, and chats all into one place.

  ### 8. Works as needed, could be better.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2025

**What do you like best about Connecteam?**

We transitioned from a basic time clock to Connecteam, and the switch has been a great improvement. Our employees adapted to the new system quickly and really enjoy using the app.

Connecteam meets all our core needs, especially time tracking, which it handles very well. It's also helpful that employees can view their own hours and request adjustments directly through the app.

Setup was straightforward, and both our team members and administrators now use it regularly.

**What do you dislike about Connecteam?**

We have been disappointed that many alerts (eg. schedule conflicts) are unable to be viewed or solved without moving to a high level.  We understand the need to upsell but why show me an alert I cannot view.  Also, while the customer service and sales team have been helpful and understanding we have a billing issue that has not been resolved after several months of being told it has high priority and will be taken care of.

**What problems is Connecteam solving and how is that benefiting you?**

Tracking employee work hours.

  ### 9. Easy to use but frustrating account customisation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alex L. | Head of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about Connecteam?**

I love how easy it is to use, and the customisation as well as how many different features there are. Once you are set up, it's really easy to get started. We use connecteam everyday.

**What do you dislike about Connecteam?**

I dislike how you have to choose a module and take everything in it depending on the plan. It would be great if you could choose which features you want without having to go through customer service.

**What problems is Connecteam solving and how is that benefiting you?**

It allows us to communicate across teams while maintaining GDPR compliance.

  ### 10. Connecteam - Replacement for WorkPlace

**Rating:** 3.5/5.0 stars

**Reviewed by:** Susan K. | Office Manager/Admin Asst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2025

**What do you like best about Connecteam?**

Connecteam has been a good substitute for WorkPlace (WP going away) for small company.  Fairly easy to use.

**What do you dislike about Connecteam?**

There are glitches they are still working out. Phone Screens lock up when trying to tag members in a team chat using the "@" symbol. They also sold us on the fact that there was a seamless transition for ALL of our data to go from Workplace - that was not true. Integration not so good.
Customer support is only via live person in chat box - not live person on phone.

**What problems is Connecteam solving and how is that benefiting you?**

We are able to communicate with all crew members - many using phones off site for work.

  ### 11. Must have tool for shift scheduling

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adrian N. | Co-Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about Connecteam?**

I like that it's easy to clock in for users, its easy to see the whole schedule and its easy to pull reports for payroll reporting.

**What do you dislike about Connecteam?**

I do wish there was an easier way to batch add shifts natively within the app rather than uploading a sheet.

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam helps me easily schedule my employees, show them the time clock and pull time sheet hours. It really helps me simplify my time sheet process and thus payroll.

  ### 12. All-in-One Solution That Simplifies Work, Though Navigation Can Be Overwhelming

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Connecteam?**

I really appreciate being able to set up and customize so many features within a single app. I no longer have to manage my timesheets and payroll in separate applications. It's also convenient to add important information for the team in one place, ensuring everyone receives the notification. Overall, I'm very satisfied with this solution.

**What do you dislike about Connecteam?**

There are so many features that I sometimes lose track of where I need to go to make updates or fix an issue.

**What problems is Connecteam solving and how is that benefiting you?**

I find it easy to connect with my team using the notifications and chat functions. There's no need to rely on several different apps anymore.

  ### 13. Streamlined Time Tracking, Room for UX Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniel M.

**Reviewed Date:** January 22, 2026

**What do you like best about Connecteam?**

I appreciate Connecteam's time clock feature because it helps our employees punch in to work, which is really important for managing our time. I also found the initial setup to be pretty easy.

**What do you dislike about Connecteam?**

The user experience just to make it more simplified for business owners.

**What problems is Connecteam solving and how is that benefiting you?**

I use Connecteam for our time clock; it helps our employees punch in to work.

  ### 14. This has made my life easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sara V. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about Connecteam?**

I had been searching for a while for an App/Product that worked for tracking contract employee hours. Connecteam has been that and so much more!

**What do you dislike about Connecteam?**

I honestly don't have any. Sometimes my contract workers forget to login - but that is user error and it is easy for me to fix for them.

**What problems is Connecteam solving and how is that benefiting you?**

It is bringing all my communication and tracking to one location. No more texing individual people and trying to track down hours.

  ### 15. All-in-One Solution for Scheduling, Documents, and Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** MartFresh Cleaning L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about Connecteam?**

The fact that we could have everything in one place, scheduling, documents, training

**What do you dislike about Connecteam?**

Nothing that I can think of at the moment

**What problems is Connecteam solving and how is that benefiting you?**

We can track location of staffs real time, schedule jobs, create training materials and track which cleaners training activities

  ### 16. Simplifies Time Tracking and Approval for Remote Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Christy K.

**Reviewed Date:** January 05, 2026

**What do you like best about Connecteam?**

I like Connecteam because it allows remote part-time employees to request and approve changes directly within the system, rather than tracking them on a spreadsheet. It gives us a convenient place to track hours and approve them.

**What do you dislike about Connecteam?**

Haven't noticed anything I dislike.

**What problems is Connecteam solving and how is that benefiting you?**

I use Connecteam to track and approve employee hours. It simplifies the process for our remote part-time employees to submit requests, eliminating the hassle of spreadsheets.

  ### 17. Great for Mobile Time Tracking, Flexible Payroll Reporting

**Rating:** 3.5/5.0 stars

**Reviewed by:** Angie K. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Connecteam?**

Hour tracking abilities, reports, allowing my employees to clock in from their phones

**What do you dislike about Connecteam?**

When you run a report for payroll dates, I have to select custom dates each time because the "selected payroll periods" cant be edited from what I can find. So they arent the right dates for us.

**What problems is Connecteam solving and how is that benefiting you?**

It allows my team to manage their own hours and be able to view them.

  ### 18. Smooth Experience and Intuitive Design

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oksana B. | Food Services Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about Connecteam?**

Communication hub is advanced in this app

**What do you dislike about Connecteam?**

Couldn't find anything what i dislike about the app

**What problems is Connecteam solving and how is that benefiting you?**

This program has solved many of our daily challenges. It saves a lot of time with scheduling, time attendance, and reporting — it really couldn’t be better. Internal chats and communication have become much easier and more engaging. Overall, it’s a very efficient and user-friendly tool that makes our work smoother and more organized.

  ### 19. Fantastic Tool for Scheduling

**Rating:** 4.0/5.0 stars

**Reviewed by:** Komal G. | HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about Connecteam?**

Connecteam is popular for its all-in-one platform that’s especially useful for managing non-desk and frontline workers. Here are the things people tend to like best about it:

User-Friendly Mobile App: It's intuitive and easy for employees to navigate, even those who aren't tech-savvy.

All-in-One Tool: It combines scheduling, time tracking, task management, internal communication, training, and employee engagement in one platform—reducing the need for multiple apps.

Customization: Admins can tailor workflows, checklists, forms, and reports to match their company’s specific needs.

Efficient Scheduling & Time Clock: Managers can build and share shift schedules quickly, and employees can clock in/out with GPS/location tagging.

Affordable Pricing for Small Businesses: It offers a free plan and competitively priced tiers that appeal to small and medium-sized teams.

Excellent Customer Support: Users often mention fast and responsive support with live chat and onboarding help.

**What do you dislike about Connecteam?**

Notification Overload

If not configured carefully, staff may receive too many notifications (shift changes, chats, updates), which can be overwhelming.

**What problems is Connecteam solving and how is that benefiting you?**

Problems Connecteam Solves:
Disorganized Shift Scheduling

Before: Scheduling was done in Excel or manually, leading to double bookings, missed shifts, or confusion.

Now: You can create clear, role-based schedules with real-time updates, recurring shifts, and time-off requests in one place.

Poor Communication with Staff

Before: Managers relied on phone calls, group texts, or paper memos—slow and hard to track.

Now: Centralized chat, announcements, and updates reach all staff instantly via mobile.

Lack of Visibility on Time and Attendance

Before: Manual clock-ins/outs made it hard to track hours, prevent buddy-punching, or manage overtime.

Now: GPS-enabled time clock ensures accurate hours, helps with payroll, and reduces fraud.

Onboarding and Training Challenges

Before: New hires missed important steps or were trained inconsistently.

Now: Digital forms, documents, and training modules streamline onboarding and ensure compliance.

Scattered Task Management

Before: Delegating and following up on tasks (like medication audits, cleaning logs, etc.) was difficult.

Now: You can assign and track tasks with checklists and real-time updates.

  ### 20. Great Free Features and Usability, But Mobile Experience Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy R. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about Connecteam?**

It's free for a certain amount of users, pretty user friendly and offers everything I am looking for

**What do you dislike about Connecteam?**

The app has some bugs and mobile is not as user friendly. Must be on desktop, which, I'm not usually home when things happen.

**What problems is Connecteam solving and how is that benefiting you?**

scheduling, assigning individuals to different jobs and locations. keeping notes in one place so anyone assigned can view them

  ### 21. Easier way to track employee time and saves myself time from a lot of paperwork

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sean M. | Superintendent, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2025

**What do you like best about Connecteam?**

The time tracking feature/ clock in and out. I also like being able to organize them by job titles and by company

**What do you dislike about Connecteam?**

I very much dislike the location feature and this is because on many devices it will cause issues with clock in. It will not find the correct location and or it will state someone is clocking in and out from areas farther from the job. I’ve adjusted all settings and restrictions to allow proper locations and still have had issues. The concept is great, but the feature itself does not work well right now. If corrected I’d be more than happy to use it.

**What problems is Connecteam solving and how is that benefiting you?**

Saving hundreds of individual time sheets I would have to fill out weekly which gives me more time to focus on the job

  ### 22. The Ultimate Hub for Seamless Communication and Collaboration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mohamed T. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2025

**What do you like best about Connecteam?**

The integration of all of our daily corporate apps need all in one app makes it a hub for communication and collaboration

**What do you dislike about Connecteam?**

The single limit of time clock for the free app

**What problems is Connecteam solving and how is that benefiting you?**

I am working with folks in different locations and connect team is helping me bridge the gap

  ### 23. Effortlessly Manage Shifts with Connecteam

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mary A.

**Reviewed Date:** November 10, 2025

**What do you like best about Connecteam?**

I appreciate the ease of navigating through Connecteam; it's straightforward to use which makes handling tasks more efficient. Swapping on-call shifts has been significantly improved since I can quickly see others' availability, making it much easier to manage schedules. I find these features crucial for streamlining work processes, and they have been immensely beneficial. Given these positive experiences, I am highly likely to recommend Connecteam to others, as reflected by my rating of 10 out of 10.

**What do you dislike about Connecteam?**

None

**What problems is Connecteam solving and how is that benefiting you?**

I find Connecteam facilitates quicker on-call shift swaps by displaying others’ availability, and it's easy to navigate.

  ### 24. Works great for our timeclock needs with plenty of additional functionality when we need it.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven M. | IT Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2025

**What do you like best about Connecteam?**

Great onboarding experience.  The support is excellent.  The product has lots of tools we can use to manage our employee experience.

**What do you dislike about Connecteam?**

It does take some time to setup but no worse than other similar products.

**What problems is Connecteam solving and how is that benefiting you?**

This is a replacement for our previous product.  The pricing was better and the functionality is better.  I like the cafeteria approach to the product where we only pay for the modules we need with the opportunity to add on later as our needs change.  I like the ability to have a kiosk as well as the ability to clock in on individual phones.  This allows all our users to be able to clock in even if they do not have a phone.

  ### 25. No complaints, not overly impressed.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sam W. | Director of Revenue, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2026

**What do you like best about Connecteam?**

Notifications for when people go over the limit of hours, or request time off.

**What do you dislike about Connecteam?**

Seems like it does too many things. It's overwhelming

**What problems is Connecteam solving and how is that benefiting you?**

Helps us schedule employees and manage those schedules.

  ### 26. Effortlessly Tracks Hours, Intuitive and Convenient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle G.

**Reviewed Date:** October 14, 2025

**What do you like best about Connecteam?**

I love how Connecteam makes recording and reporting hours much easier. The setup process was straightforward and effortless. I appreciate receiving automatic updates when team members enter their hours for approval or denial. It's convenient to quickly view everyone's schedule, assess their work, and approve it. The platform significantly reduces the need for constant back-and-forth communication about hours, allowing employees to enter their own hours easily. The convenience and intuitive nature of Connecteam are major highlights, and I rate it a ten out of ten.

**What do you dislike about Connecteam?**

Nothing

**What problems is Connecteam solving and how is that benefiting you?**

I find Connecteam simplifies recording and reporting hours, providing automatic updates on entries for approval, and reduces back-and-forth communication, boosting team efficiency.

  ### 27. Small Business Timesheets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna S. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Connecteam?**

I've been searching for the best app for my small gardening crew—something simple, effective, and without the need to introduce yet another platform. This app was incredibly easy to set up, and the customer support has been consistently accessible and helpful with any questions.

I use it daily for managing timesheets and time-off requests, and I’m glad to have moved to a paperless payroll system with no missing pieces. Highly recommend!

**What do you dislike about Connecteam?**

The integration with MYOB AccountRight isn't the easiest to use, still a little bit of manual adjustments to do.

**What problems is Connecteam solving and how is that benefiting you?**

Being paperless and giving the employees the responsibly to submit their own timesheets and easily track time offs.

  ### 28. Excellent Tool for Team Management and Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonardo L. | Customer Service Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2024

**What do you like best about Connecteam?**

Connecteam has been a game-changer for our operations. The platform is intuitive, well-organized, and packed with features that simplify everything from scheduling and task management to internal communication and employee engagement.

What we appreciate most is how easy it is to onboard new team members and keep everyone aligned—whether they’re in the office or working remotely. The mobile app is sleek and user-friendly, making it convenient for staff to access important updates, complete forms, and clock in/out on the go.

Customer support has also been excellent—fast, helpful, and genuinely invested in helping us make the most of the platform.

Highly recommended for any company looking to streamline their team coordination and boost productivity!

**What do you dislike about Connecteam?**

The duplicate option on more than 2 is a little tricky. Maybe room for improvement there.

**What problems is Connecteam solving and how is that benefiting you?**

The Mobile APP has improved visually.

  ### 29. Very good for small business usage.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about Connecteam?**

I like the UI and how easy it is for all my employees to use. It's super simple and allows you to geofence clocking in and out and I find that to be very helpful. Great app and service.

**What do you dislike about Connecteam?**

The mobile app can be a bit hard to navigate as an administrator but it's truly not that big of a challenge and I can still do what I need to as an admin mobile.

**What problems is Connecteam solving and how is that benefiting you?**

It's allowing me to manage my employees time and shifts without having to micromanage them too much.

  ### 30. Perfect Scheduling Tool, Mobile-Friendly and Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michaël M.

**Reviewed Date:** December 05, 2025

**What do you like best about Connecteam?**

I like that Connecteam is easy to use and mobile-friendly. My team doesn't work in the office on a computer, so being able to access everything conveniently from their mobile phones is a big plus. It's also a convenient tool for scheduling, allowing the coaches to see their schedule on mobile. The initial setup was extremely easy, and overall, it works really well for our needs.

**What do you dislike about Connecteam?**

Nothing

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam simplifies scheduling, enabling my coaches to view their schedules conveniently on their mobile phones.

  ### 31. Connecteam - Effective Replacement for Intuit T-Sheets

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven G. | Assistant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Connecteam?**

Connecteam is super intuitive and easy to roll out to a field-based team. I like that it centralizes scheduling, time tracking, forms, and chat all in one app, which cuts down on scattered communication and paperwork. The mobile experience is smooth, which matters when your team’s always on the move. Customization is another plus you can tweak workflows to match exactly how your company operates. Overall, it’s a clean, all-in-one solution that saves time and improves accountability.

**What do you dislike about Connecteam?**

While Connecteam is great for managing day-to-day operations, I wish it had stronger features for tracking job progress over time. It lacks a clear way to view detailed updates or milestones on a per-job basis. There’s also limited space for storing or organizing key job-related information, which makes it harder to keep a running history or hand off work between team members. It could benefit from a more structured job management or project tracking module.

**What problems is Connecteam solving and how is that benefiting you?**

We switched from Intuit’s TSheets to Connecteam because it offers a much more complete solution for our field operations. With TSheets, we could schedule and track time, but that was about it—communication, forms, and job details had to live in other apps. Connecteam lets us schedule shifts, attach job info, communicate with the team, and collect reports all in one place. It’s cleaner, faster, and far more field-friendly, especially on mobile. It’s helped us cut down on confusion, missed info, and time wasted bouncing between tools.

  ### 32. Very good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jongtaek P. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about Connecteam?**

It’s easy to use, reliable, and keeps our team on the same page. Everything from time tracking to safety forms is right at our fingertips.

**What do you dislike about Connecteam?**

Overall, it’s a great platform, but the desktop interface and reporting features could be more flexible. Exporting detailed reports or customizing forms sometimes takes extra steps.

**What problems is Connecteam solving and how is that benefiting you?**

Crew members can immediately receive instructions, checklists, or updates. Office staff see data in real time rather than waiting for paperwork to return.

  ### 33. Simplifies managing our small team, improving scheduling and communication, with room to grow.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phia H. | Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 03, 2025

**What do you like best about Connecteam?**

Connecteam makes managing our small team effortless and efficient. Its scheduling, task tracking, and communication features keep everyone on the same page, and the fact that it’s free for small businesses like ours makes it an unbeatable tool!

**What do you dislike about Connecteam?**

Customer details are not automatically saved, unlike other platforms, which can slow down workflow.

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam solves key team management challenges for us. It’s free for small businesses, helping reduce costs, and makes it easy to detect employee unavailability. Scheduling, task tracking, and communication are all simplified, keeping our team organized and efficient.

  ### 34. Great application for SMB

**Rating:** 5.0/5.0 stars

**Reviewed by:** Khawar S. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about Connecteam?**

Connectteam truly is amazing when it comes to launching your field business. The free option for first 10 employees really helps the company use all the features and grow the business rather than focusing on the budget.

**What do you dislike about Connecteam?**

Nothing right now. We are pretty happy with Connectteam.

**What problems is Connecteam solving and how is that benefiting you?**

Geo-tracking and hours worked are the main reasons why we signed up for Connecteam. But recently we started playing around with the knowledge base section which is amazing as our employees can have all the information the need to succeed on their fingertips no matter their location.

  ### 35. User-Friendly and Efficient Payroll Management with Connecteam

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura L. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about Connecteam?**

I appreciate Connecteam software for its user-friendly design. It allows me to easily track employee hours, as well as their PTO and sick time, which simplifies the payroll process.

**What do you dislike about Connecteam?**

So far, I haven't encountered any drawbacks while using Connecteam.

**What problems is Connecteam solving and how is that benefiting you?**

This software has made it much easier for us to manage scheduling, time and attendance, time tracking, and PTO, all in one convenient place.

  ### 36. Seamless Integration Into Our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Troy J. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Connecteam?**

Replaced 4 communication and productivity software products with Connecteam, Connecteam is proving to be an asset to our business by streamlining WHS, Team Communication, Time tracking and Knowledge. Connecteams value is beyond anything else in the market and has more than halved our monthly spend compared to previously.

**What do you dislike about Connecteam?**

Nothing to dislike loving the features, support and price

**What problems is Connecteam solving and how is that benefiting you?**

Instead of having teams then a extrernal whs software then xero for timesheets and then email or text we use connecteams for all of these roles.

  ### 37. User-Friendly with Effective Training Capabilities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pedro S.

**Reviewed Date:** January 13, 2026

**What do you like best about Connecteam?**

I use Connecteam to provide training videos, and I find the video options and certification process quite effective. It's user-friendly, making it easy to assign access to individuals to see the videos. The initial setup was very easy too.

**What do you dislike about Connecteam?**

Not enough memory on the platform for longer videos

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam helps us provide training videos with user-friendly access and a solid certification process.

  ### 38. Convenient Scheduling, Slight Cost Hurdles

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jonathan M.

**Reviewed Date:** December 29, 2025

**What do you like best about Connecteam?**

I like the convenience and ease of using Connecteam, especially for creating schedules for our 24-hour crisis team. I value the template building feature in the scheduling tool. Setting up Connecteam was pretty easy.

**What do you dislike about Connecteam?**

I do feel at times to use basic features it asks you to pay.

**What problems is Connecteam solving and how is that benefiting you?**

I use Connecteam's Operation Hub to create schedules for our 24-hour crisis team, mainly solving scheduling challenges with convenience and ease.

  ### 39. Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jodie C. | Financial Services Lecturer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about Connecteam?**

The ease of getting all employee hours in once place.  Simple for employees of all ages to use!

**What do you dislike about Connecteam?**

Would be nice to be able to move between clients without having to log out and then into the next one.

**What problems is Connecteam solving and how is that benefiting you?**

As a remote bookkeeper, I had client employees sending their times via text or email and remembering to double check both methods for different people was frustrating.  Handwriting was often hard to ready.  Connecteam brings it all into one place in an easy to use app

  ### 40. Effortless Scheduling and Communication, But Too Many Notifications Off the Clock

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Connecteam?**

It makes it really easy to build schedules, share them with staff and be in contact with staff. This helps us to be more aware of any customer support needs in real time. Its easy to implement since its really easy to create someone's account. We use it daily for all type of tasks

**What do you dislike about Connecteam?**

That it can get annoying to get so many notifications if you are added to a group chat. It would be nice to have like an option to say that you are clocked out and not receive those notifications.

**What problems is Connecteam solving and how is that benefiting you?**

It integrated everything into one place. scheduling, employee communications.

  ### 41. Game Change for Driver Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2025

**What do you like best about Connecteam?**

The most valuable feature for us is the geofencing ability within the time clock. This has helped save so much from off-site clock ins. It has also made our back office much more efficient, the integration with our payroll software has drastically reduced payroll errors.

**What do you dislike about Connecteam?**

The number of features can be overwhelming, although it is fairly easy to learn and use, we had to have a training session for the drivers before implementing it.

**What problems is Connecteam solving and how is that benefiting you?**

Connecteam has streamlined and centralized most of our employee management. Before connecteam we were losing thousands of dollars a month on timetheft, and that has been solved. The HR features such as time off requesting and document organziation has helped us stay organized and has prevented forgotten PTO days.

  ### 42. Easy, accurate Timesheets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srinivas  B. | Managing director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about Connecteam?**

Before Connecteam, managing timesheets was a weekly headache. Our crew leaders would scribble down hours on paper, often illegibly or incompletely. These sheets would then get passed around, sometimes lost, and eventually land on my desk for manual entry into our payroll system. It was time-consuming, prone to errors, and honestly, a source of a lot of frustration. Calculating overtime, accounting for breaks, and tracking hours across different job codes felt like deciphering ancient hieroglyphics.
Then we started using Connecteam's time clock feature, and it was a game-changer.
The best experience I can recall was during a particularly busy week last fall. We had multiple projects running simultaneously, each with different billing codes and overtime rules. In the past, just compiling the timesheets for payroll would have taken me the better part of a day, filled with cross-referencing handwritten notes and trying to remember who worked where and for how long.
But with Connecteam, it was remarkably different.
Each employee clocked in and out directly from their smartphones at their respective job sites. The GPS location verification ensured they were actually where they said they were, eliminating any ambiguity. They could even select the specific job code they were working on, which automatically tracked the hours against the correct project.

Thank you for supporting us (small businesses)

**What do you dislike about Connecteam?**

I have no negative feedback on Connecteam , all I have to say good luck.

**What problems is Connecteam solving and how is that benefiting you?**

Clock in and clock out feature with Geo locations. Which helps me to track the employees and their work. I am very glad that working with Connecteam , now I am using a free benefits but when we grow we will grow with Connecteam.

  ### 43. Excellent for Team Connection and Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ralston C. | Board member, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about Connecteam?**

The ability to connect with other members of the team

**What do you dislike about Connecteam?**

challenging to navigate at first but the app can be learnt over time

**What problems is Connecteam solving and how is that benefiting you?**

keeping connect with staff

  ### 44. Affordable and Simple Solution for Small Businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2025

**What do you like best about Connecteam?**

I really appreciate how simple everything is, and I like that the small business plan is free for up to 10 users. When I decide to upgrade, the pricing remains very affordable, which makes it even better.

**What do you dislike about Connecteam?**

The timesheet hours are not displayed in decimal format, and there is no option to include additional items for calculating the final pay.

**What problems is Connecteam solving and how is that benefiting you?**

Staying updated on employees and ensuring they are kept informed, as well as maintaining open communication in both directions, is important.

  ### 45. Customizable, User-Friendly, and Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Georgianna S. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Connecteam?**

It's customizable and we only pay for the features we need.  Easy to use, good customer support so far.

**What do you dislike about Connecteam?**

We like the timesheets but the employees do not like clocking in (and it's not really needed in our small group)

**What problems is Connecteam solving and how is that benefiting you?**

Tracking employee vacation and other paid leaves, as well as well organized time sheets - saves time

  ### 46. Excellent system for small businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2025

**What do you like best about Connecteam?**

Connecteam is a company that supports small businesses, they offer there full system and amenities free, for small businesses with under 10 users. This is so helpful and their system is so comprehensive with a wide variety of features. It's a well functioning product with tons of capabilities.

**What do you dislike about Connecteam?**

Nothing the system is great as is. Maybe if they could extend their free business plan to 15 users from 10, would be amazing.

**What problems is Connecteam solving and how is that benefiting you?**

We are a fully online business so it helps with time tracking and time theft, and employee scheduling as well as daily instructions. It's solving our financial constraint issues as well, being a small not for profit with limited funds, the free plan has really helped up become successful in managing volunteers and the few staff that we do have.

  ### 47. Great CRM Solution for Small Businesses

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eira Raye G. | Marketing Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2026

**What do you like best about Connecteam?**

Good capability as a CRM for a small business, especially nonprofits, and easy  enough to use for out non-techie group members.

**What do you dislike about Connecteam?**

N/a, worked well for our needs. Disclaimer: Our plan was limited, so we didn't really use much of it.

**What problems is Connecteam solving and how is that benefiting you?**

We love using the forms that everyone can look at, or only specific persons can look at. Support is also great!

  ### 48. The future of Connecteam here at Elite

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kathleen C. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2025

**What do you like best about Connecteam?**

Ease of use for shop and field, more possibilities for bringing additional staff for a more comprehensive consistent timecard system

**What do you dislike about Connecteam?**

I am not yet sure.  I know some of what I am limited to is based on the version we have.  I believe speaking with a Connecteam SME and becoming one for Elite will provide me with the features and any limitations whereby we may need workarounds, but 90% is better than 10%

**What problems is Connecteam solving and how is that benefiting you?**

Bringing the company into the digital world, allowing for consistent format, quicker availability to our payroll specialist, ensuring accurate reporting of time.

  ### 49. Employee friendly, gets the job done

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mandolyn  G. | CFO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2025

**What do you like best about Connecteam?**

We switched to this software for ease of logging in so our employees never get locked out combined with the geotracking since we are a job site-based company. Logging in couldn’t be simpler since employees only need their own phone number. The geotracking is incredibly precise which is a huge plus. I also appreciate the a la carte nature where we can pick and purchase what level of features we want.

As the person that runs payroll, I actually preferred QuickBooks Time. However, Connecteam has been very beneficial for our employees and their ease of use. I also think the cost is pretty reasonable for the numerous features included. The Forms feature is great and has cut down on our new hire paperwork. I also really like the notifications for when an employee has viewed or read something we sent to them through the app.

**What do you dislike about Connecteam?**

It’s a very robust application so I can certainly understand why sometimes certain pages take several minutes to load but it’s obnoxious at the same time. Time is money to an entrepreneur and the more of mine that is wasted just waiting for pages to load is frustrating. 

Additionally, it’s much more clunky to maneuver from one page/tool/feature to another.  I really wish that when I’m approving timesheets that I could see the geotracking map within their timesheet view. But instead, I have to get out of that entirely, go to the Today view, scroll down, change the date, choose the employee, and then look day by day, finally going back into the timesheet. If there’s another way, tell me. Because this is also just a big time killer for me.

**What problems is Connecteam solving and how is that benefiting you?**

Ease of logging in so our employees don’t have an excuse for not clocking in and out correctly each day.

  ### 50. Good Features Undermined by Aggressive Upselling and Pricing

**Rating:** 1.5/5.0 stars

**Reviewed by:** Becky W. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2025

**What do you like best about Connecteam?**

The platform offers a wide range of features that are genuinely useful for managing a team — task assignments, communication tools, document storage, and more. It’s clear that a lot of thought has gone into the functionality, and on the surface, it ticks many boxes for businesses like ours.

**What do you dislike about Connecteam?**

The constant upselling is exhausting. Many features are locked down unless you pay for additional upgrades, which makes the experience feel more like navigating a budget airline — everything is an extra. The pricing is steep, especially for small to medium-sized businesses. I also felt misled during the onboarding process; some functions I believed were included turned out to be part of higher-tier plans. On top of that, you're pushed into frequent Teams meetings that often feel more sales-oriented than supportive.

**What problems is Connecteam solving and how is that benefiting you?**

It helps centralise operations, keeping staff communication, improves safety compliance, and provides document access in one place.


## Connecteam Discussions
  - [Are annual plans paid in advance?](https://www.g2.com/discussions/are-annual-plans-paid-in-advance) - 2 comments, 1 upvote
  - [Is a phone number mandatory for each employee?](https://www.g2.com/discussions/is-a-phone-number-mandatory-for-each-employee) - 2 comments, 1 upvote
  - [Can employees log in from a desktop computer/laptop?](https://www.g2.com/discussions/can-employees-log-in-from-a-desktop-computer-laptop) - 2 comments, 1 upvote
  - [How does 2 free months work with an annual plan?](https://www.g2.com/discussions/how-does-2-free-months-work-with-an-annual-plan) - 1 comment, 1 upvote
  - [What happens when my free trial is over?](https://www.g2.com/discussions/what-happens-when-my-free-trial-is-over) - 1 comment, 1 upvote

- [View Connecteam pricing details and edition comparison](https://www.g2.com/products/connecteam/reviews?page=8&refcode=DESI-92&section=pricing&secure%5Bexpires_at%5D=2026-08-04+00%3A40%3A45+-0500&secure%5Bsession_id%5D=e7bb873e-cb3e-4eee-af14-df496787ba7b&secure%5Btoken%5D=96acf36dc0c7141f7ddb8c37b8723a8e62f801b422fe66bf409fdd8706f8a163&format=llm_user)
## Connecteam Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Ambivo.com](https://www.g2.com/products/ambivo-com/reviews)
  - [Ascora](https://www.g2.com/products/ascora/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [EmployeeConnect](https://www.g2.com/products/employeeconnect/reviews)
  - [FOUNDATION](https://www.g2.com/products/foundation/reviews)
  - [Google Analytics for G Suite](https://www.g2.com/products/google-analytics-for-g-suite/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [MYOB](https://www.g2.com/products/myob/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [PrismHR](https://www.g2.com/products/prismhr/reviews)
  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [QuickBooks Workforce](https://www.g2.com/products/quickbooks-workforce/reviews)
  - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Connecteam Features
**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database

**Communication**
- Status Updates
- Instant Messaging
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory
- Online Status of Coworkers

**Automation**
- Process Automation

**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Platform Basics**
- Interoperability
- Performance
- Reporting

**Platform Basics**
- Reporting
- Interoperability

**Guide Options**
- Rich Text Editor
- Drag and Drop Editor
- Page Templates
- Video Tutorials
- Document Upload

**Functionality **
- Integration
- Location Tracking
- Location Triggers
- Location Determination

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Multi-Channel Sharing

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Administrative Tasks - Frontline Worker Communication Platforms**
- Training & Learning Modules
- Health & Safety Policies
- Onboarding & Offboarding
- Surveys & Feedback
- Employee Services
- Knowledge Management

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Document Collaboration
- Version Control
- Tagging
- Knowledge Base
- Surveys

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Logistics**
- Dashboards & Reporting
- Data Collection
- Lanuguage Options

**Business Instant Messaging **
- Audio Conferencing

**Platform Data**
- Dashboard
- Alerts and Notifications

**Back Office**
- Accounting
- Employee Management
- Analytics

**Guide Tools**
- Prerequisites
- Workflows
- Training Modules
- Analytics

**Management**
- Fence Drawing
- Compliance
- Analytics
- International Usability

**Platform Basics**
- Reporting & Dashboards
- Interoperability

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)
- Chat

**Platform Content**
- Automation
- File Sharing
- Content Library

**Platform Content**
- Automation
- File Sharing
- Content Library

**Communication Features - Frontline Worker Communication Platforms**
- Group Messaging
- Private Messaging
- Announcements
- Emergency Notifications

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Management**
- Schedule Creation Tools
- Schedule Management
- Employee Leave Management
- User Access
- User Role Access
- Employee Information
- Employee Information Automation

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Platform Additional Functionality**
- Cloud
- Mobility
- Messaging

**Front of Office**
- POS
- Kitchen Ticketing
- Reservations

**Access Options**
- Multi-Language Support
- Mobile Device Support
- Single Sign-On (SSO)

**Platform Content**
- Employee Pulse Surveys
- Survey Customization
- Goal and Challenge Creation

**Platform Additional Functionality**
- Integrations
- Mobility
- Task Management

**Platform Additional Functionality**
- Integrations
- Mobility
- Corporate Discounts
- Employee Engagement
- Rewards

**Operations - Frontline Worker Communication Platforms**
- Shift Scheduling
- Insights & Analytics
- Task Management
- SOPs & Documentation

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Monitoring**
- Regulations Enforcement
- Compliance Monitoring
- Integration

**Platform Additional Functionality**
- Employee Segmenting
- Goal and Challenge Creation
- Peer Recognition
- Social Feedback Portal

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing

**Generative AI - Business Instant Messaging**
- Text Summarization

**Agentic AI - Frontline Worker Communication Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Restaurant Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Communication Channels**
- Customer Portal
- Chat/Live Support

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Generative AI**
- AI Text Summarization

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction

**Mobile Time Tracking**
- Time Tracking

**Administration**
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Platform**
- Mobile User Support
- User, Role, and Access Management
- Integration
- Reporting
- Dashboards

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

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