Florence N.
FN
Florence N.
Contract Technical Writer
Information Services
Small-Business (50 or fewer emp.)
"Kaseya 365 Ops Team Collaboration"
5/5
What do you like best about ConnectBooster?

The ability to resolve a ticket directly into an invoice is very useful. Having all units operate within a single platform increases efficiency. The system is streamlined and delivers real-time results. Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

I have not yet determined what Kaseya 365 Ops does the least effectively. Review collected by and hosted on G2.com.

LH
Lakin H.
Small-Business (50 or fewer emp.)
"No More Chasing Money"
5/5
What do you like best about ConnectBooster?

No one enjoys chasing money, but we have to get paid to stay in business. Connectbooster has made it so much easier to get paid in a timely manner without having to pester clients. Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

Ocassionally, we have issues with customers getting into their portal, but for the most part we have zero issues. Review collected by and hosted on G2.com.

Cosmin A.
CA
Cosmin A.
General Manager
Small-Business (50 or fewer emp.)
"Good Solution, but has flaws"
3.5/5
What do you like best about ConnectBooster?

The integration with the wider Kaseya product portfolio. Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

There are a few frustrating bugs or API limitations that hinder usability. Review collected by and hosted on G2.com.

AW
Andrew W.
Small-Business (50 or fewer emp.)
"ConnectBooster improves AR efficiency."
5/5
What do you like best about ConnectBooster?

Our clients have access to all their invoices. It streamlines AR and we know how much incoming revenue is in the pipeline getting clients on auto-pay. Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

Relying on QuickBooks Webconnext for invoice sync. Review collected by and hosted on G2.com.

JH
Joel H.
Small-Business (50 or fewer emp.)
"ConnectBooster has streamlined our monthly billing process"
5/5
What do you like best about ConnectBooster?

Using ConnectBooster has streamlined our billing and payment collection steps. We can automate payment reminders, add any applicable fees, and move away from our previous CC processor that we disliked. Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

None. It does what I need it to do. :))) Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Stop fighting to get paid!"
4/5
What do you like best about ConnectBooster?

We implemented connect booster and they helped us get our AR down to less than 30days outstanding Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

What everyone hates, it costs money... also not a connect booster thing but if you have a client that declines payment for any reason it's a Bugger to get setup to recurring again Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Very efficient platform for collecting payments"
5/5
What do you like best about ConnectBooster?

ConnctBooster has greatly reduced the time and effort that it takes our company to collect payments from our customers. We have had zero uses the 2 years that we have been using the product. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

Nothing, the program works very well. We are super happy.o Review collected by and hosted on G2.com.

Steven W.
SW
Steven W.
Owner
Small-Business (50 or fewer emp.)
"mandatory for every MSP"
4.5/5
What do you like best about ConnectBooster?

Reduces our admin costs significantly while helping maintain solid cash flow Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

Rising cost me about rethink the product. This is not something you should have done. Review collected by and hosted on G2.com.

MW
Melanie W.
Small-Business (50 or fewer emp.)
"Good"
3.5/5
What do you like best about ConnectBooster?

Get payments easily. Next day payments are in account Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

Glitchy and sometimes does not work. Automatic payments doesn't work Review collected by and hosted on G2.com.

Jennette H.
JH
Jennette H.
Business Operations Manager
Computer & Network Security
Small-Business (50 or fewer emp.)
"Connectbooster - user friendly with great support staff"
5/5
What do you like best about ConnectBooster?

Connectbooster has it all in one place. The dashboard is very user-friendly and not overcrowded with unnecessary "stuff". No searching around trying to find the correct link. I can access outstanding invoices, recent transaction history, autopay details, the list goes on; all with a simple click. The tech support is always very friendly and helpful. Very positive and upbeat. Review collected by and hosted on G2.com.

What do you dislike about ConnectBooster?

I don't need tech support often because this software has minimal issues. However, it would be helpful if they had extended hours for support since I am on the pacific coast. Review collected by and hosted on G2.com.