CC
Cinthya C.
quotations coordinator
Mid-Market (51-1000 emp.)
"C2F is able to respond with serviceability results on bulk quotes within minutes."
4/5
What do you like best about Connectbase?

What has been most helpful with this platform has been the CPQ portal. The CPQ feature has significantly helped me with bulk quote requests. Before C2F, I would have to search manually for the providers available on a site per-site basis. However, C2F has saved me a lot of time since they automatically do the provider search for you. The results are accurate for the most part. C2F has also helped display what DIA providers might be available for an address. Furthermore, if I don't have an existing relationship with a particular provider that partners with C2F, C2F is willing to make that introduction. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

The main downside to C2F is that accuracy seems to vary by provider. The main issue we have seen has been with AT&T. What may display as on-net on the CPQ portal may not be on-net on AT&T's APEX portal. Thus, we do find ourselves having to verify CPQ results on our direct vendor portals. Another thing I wish was more accurate on C2F is the DSL speeds that are available per site. C2F's DSL speeds available with Lumen are not always what we see on our Lumen Vendor Control Center portal. For DSL speeds with C2F, I checked on both the pricing tool and CPQ results. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Excellent product and customer service!"
4.5/5
What do you like best about Connectbase?

Number of locations. With over a billion locations there is significant building coverage. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Would like more information on near-net buildings. Review collected by and hosted on G2.com.

Michael G.
MG
Michael G.
Revenue/Margin Assurance Analyst II
Small-Business (50 or fewer emp.)
"C2F Helps our Quote Desk Improve Turnaround Time for Alternate Provider Quoting"
4/5
What do you like best about Connectbase?

C2F has a huge database of provider lit building lists and pricing. The APIs allow great flexibility in finding relevant providers, products, services to meet our quote team's needs. The C2F team is always helpful in resolving issues and listening to our input/feedback for improving their site and APIs. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Within the site, there are a lot of overlapping/somewhat confusing tools and views that make it sometimes difficult to know where exactly to go. A single sign-on would also be very helpful while navigating across different tools in the C2F environment Review collected by and hosted on G2.com.

Verified User in Telecommunications
ET
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great product."
4.5/5
What do you like best about Connectbase?

Creates ways to increase revenue.and great product. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

There is nothing to dislike for that product. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Director"
2.5/5
What do you like best about Connectbase?

We have only just begun our relationship but the tools are very useful and the team members are very knowledgeable Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Data Integrity and Security. Need to confirm both. Review collected by and hosted on G2.com.

Vince D.
VD
Vince D.
LICENSED ASSOCIATE REAL ESTATE BROKER
Small-Business (50 or fewer emp.)
"The data provided by C2F is the foundation for everything we do. We couldn't operate without it"
5/5
What do you like best about Connectbase?

The best thing about C2F is their team. They are always there to put a set of eyes on things, whether good or bad, which is unusual for a software company. They constantly strive to make improvements in the data they provide and customer feedback is not only acknowledged, its often implemented too. In the time since we started using C2F, we have added almost a dozen new carriers to our portfolio, both large and small, and it has enabled us to pass significant savigs and choices on to our channel and customer base. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

If I had to find a flaw with C2F it would be the UI. I can appreciate that the system does its core function so well and the staff is so on top everything that the UI could be overlooked, but in comparison to other services it does feel a bit dated. Review collected by and hosted on G2.com.

Ben S.
BS
Ben S.
National Account Executive
Telecommunications
Mid-Market (51-1000 emp.)
"Makes finding fiber easier-easier to find, easier to sell"
5/5
What do you like best about Connectbase?

Connected to Fiber helps provide competitive intelligence on buildings I'm looking to enter, as well as an understanding of other providers locally to help support my customers. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Some of the information is dated on businesses within buildings, nothing is perfect, but at least I have an idea of potential customers for building penetration. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Connected2Fiber has helped my team trim down our time to quote and enhance our carrier partnerships."
4.5/5
What do you like best about Connectbase?

The most helpful aspect is unlocking nationwide serviceability and pricing understanding for our team. We can take on any Type II/III opportunity presented to us and quickly provide our internal partners the information needed to turn that opportunity into reality. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

Our team found the user interface a bit challenging for our business needs. Also, there are times where the APIs which we connect to don't provide ALL the information we want in one succinct package, which requires additional work by our development team. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Must Have Application for Facilities-based Technology Businesses"
5/5
What do you like best about Connectbase?

The account team at C2F ensures that our instance is exactly what we need for our sales, marketing and other purposes. Being able to view the market and our competitors in relation to our network and buildings is invaluable to us. Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

What is there to dislike? Any concern or suggestion I've ever had has been taking into account by the development team and our account team. New features are being added all the time. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Extremely valuable tool that makes my job easier"
5/5
What do you like best about Connectbase?

The amount and accuracy of the data contained within the application Review collected by and hosted on G2.com.

What do you dislike about Connectbase?

I wish uploaded addresses could be displayed within the Connected World map view and shown in relation to available fiber. When scrolling into view a searchable address location, the location icon disappears as you scroll in and out. This results in having to re-enter the address in the search box again to make it reappear Review collected by and hosted on G2.com.