--- title: Connectbase Reviews meta_title: 'Connectbase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 119 reviews by the users' company size, role or industry to find out how Connectbase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 119 scale: '5' date_modified: '2026-08-07' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # Connectbase Reviews **Vendor:** Connectbase **Category:** [Location Intelligence Software](https://www.g2.com/categories/location-intelligence) **Average Rating:** 4.6/5.0 **Total Reviews:** 119 ## About Connectbase Connectbase is The Industry Cloud for Connectivity. Connectbase is a partner to the industry, enabling next generation buying and selling of connectivity, including automated quoting, and providing deep, trusted insights. Connectbase’s industry-leading platform, The Connected World, serves almost 300 providers globally, managing 2.7 billion locations across more than 150 countries. The Connectbase team has built a connected ecosystem transforming network buying and selling processes. Visit Connectbase at connectbase.com and follow us on LinkedIn at linkedin.com/company/connectbase-us/. ## Connectbase Pros & Cons **What users like:** - Users appreciate the **ease of use** of Connectbase, as it streamlines quoting and billing with automated processes. (3 reviews) - Users appreciate the **efficiency** of Connectbase, streamlining quoting and billing through automation and instant access to data. (3 reviews) - Users appreciate the **comprehensive data** from Connectbase, which streamlines access to network availability and pricing efficiently. (2 reviews) - Users love the **comprehensive information** provided by Connectbase, simplifying network availability checks and speeding up quoting processes. (2 reviews) - Users value the **data accuracy** of Connectbase, allowing for quick and reliable quotes with instant location-based information. (2 reviews) - Time-saving (2 reviews) - Access Ease (1 reviews) - Automation (1 reviews) - Connectivity (1 reviews) - Easy Access (1 reviews) **What users dislike:** - Users face challenges with **API integration issues** , especially in obtaining real-time automated broadband quotes reliably. (1 reviews) - Users find **integration issues** with API for real-time broadband quotes lead to inconsistencies and complications. (1 reviews) - Users find the **steep learning curve** challenging initially, but appreciate the seamless experience once fully implemented. (1 reviews) - Users struggle with **inconsistent quoting through API integration** , finding it difficult to obtain real-time broadband quotes. (1 reviews) - Users note a **steep learning curve** with Connectbase, but find it seamless once fully implemented. (1 reviews) ## Connectbase Reviews ### 1. C2F allows for smooth & efficient operations. **Rating:** 5.0/5.0 stars **Reviewed by:** Dillon K. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2021 **What do you like best about Connectbase?** C2F's flexibility is great, as they'll work with us to develop solutions. We can add new vendors & services easily. This allows to stay current in an ever changing environment. **What do you dislike about Connectbase?** Because they can support so many different services, sometimes the terminologies used can get confusing. **What problems is Connectbase solving and how is that benefiting you?** We solved how to quote multiple carriers, for mutliple options, w/o having to contact each one individually. This makes the process more efficient & we can turnaround requests much quicker. ### 2. Great resource for mapping and network research **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua F. | Sales Engineer Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Connectbase?** It's a great resource to load your KMZ files and research with additional information. There is always lots of options and features that are always being added. **What do you dislike about Connectbase?** One of the positives is also the negative in the sense that they are also adding new features so things sometimes get added and you might not have a clear understanding of the features or issues. **What problems is Connectbase solving and how is that benefiting you?** We use to have to send out our KMZ to all of our sales and staff which was a pain to have everyone update the KMZ maps. We now just have to update one file and everyone gets an update. ### 3. C2F gives a great view **Rating:** 5.0/5.0 stars **Reviewed by:** Lori S. | EVP, Customer Relations & Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Connectbase?** I find C2F to be very helpful in locating potential clients along our fiber route. **What do you dislike about Connectbase?** I wish there was a measuring tool to assist with construction bids **What problems is Connectbase solving and how is that benefiting you?** We are solving interoffice confusion by Engineering and Sales using C2F. Everyone is singing from the same page. ### 4. Connected2Fiber Review **Rating:** 3.5/5.0 stars **Reviewed by:** Chris R. | Client Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2021 **What do you like best about Connectbase?** Competitive Market detail is great we use it for proposed fiber/businesses passed **What do you dislike about Connectbase?** CPQ could be better - more reporting, we aren't using it currently b/c not very granular **Recommendations to others considering Connectbase:** C2F's support/responsiveness of our Account manager is fantastic. **What problems is Connectbase solving and how is that benefiting you?** Using C2F to maintain our building list, eventually for quoting: Buy & Sale ### 5. Positive feedback regarding C2F platform **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Sr Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Connectbase?** Simplifying the process of sharing our building lists and pricing **What do you dislike about Connectbase?** The reporting capabilities could stand to be more robust. **What problems is Connectbase solving and how is that benefiting you?** We use C2F to manage our building list information, both internally and externally. The benefits include: Optimization of sharing information with our customers Processing large amounts of data to understand where we can service opportunities for large submissions and RFP's ### 6. Reliable Connectivy Resource **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Connectbase?** Ease of use and helps manage our carrier relationships **What do you dislike about Connectbase?** sometimes it can be inaccurate...relies on others to put the right information in. **What problems is Connectbase solving and how is that benefiting you?** Makes it easy to find who has network close to a location or find alternate providers ### 7. C2F Customer Review **Rating:** 5.0/5.0 stars **Reviewed by:** Gregg R. | Chief Channel Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Connectbase?** The software is intuitive and easy to use for our team. Support has been fantastic. Their ecosystem of providers coupled with our ability to add providers to our instance has proven enormously valuable. **What do you dislike about Connectbase?** International serviceability and quoting **What problems is Connectbase solving and how is that benefiting you?** We use the tool for serviceability and costing. ### 8. Horizon Review of Conneced2Fiber **Rating:** 4.5/5.0 stars **Reviewed by:** Craig D. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Connectbase?** Ease of Building List Management, Polygon Tool for Market and location data. **What do you dislike about Connectbase?** We did not like the Training. It was more of a demo, that was way too fast. Not really formal training. Would like more structured training, at multiple levels, basic user, expert. Would be nice to have certifications available. More and better training would improve utilization levels. Also would like to participate in a User Group to share experiences and provide feedback. **What problems is Connectbase solving and how is that benefiting you?** Easier building management list of on net buildings and near neat buildings to send in different formats to my carrier customers. More sales due to that information getting to my customer on a more frequent and up to date basis. Use the polygon market data tool to identify new customer prospects on current network, and on potential network expansion. ### 9. Connected2Fiber Easy to Use Platform that saves time & effort and generates business. **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Carrier Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2020 **What do you like best about Connectbase?** Connected2Fiber has become such an incredibly useful tool and a time saver. I am able to load contacts directly into the platform and pick the format that fits each specific carrier, so they are able to quickly consume the data. I've seen an uptick in estimate requests as well as auto orders since we integrated our on-net and near-net lists into the platform. Also, our Customer Success Manager schedules a monthly call to go over any updates and or concerns to make sure we are utilizing the platform to the fullest. **What do you dislike about Connectbase?** There has been no downside actually. It just keeps getting better. **What problems is Connectbase solving and how is that benefiting you?** The biggest problem that C2F solved for me is the ability to automatically send my updated on-net and near-net lists to carriers, without me having to keep track . The platform will send the lists on my behalf monthly, quarterly or annually, whatever I choose. Once I have the contact entered and have chose the format, that's all I really have to do. It's that simple. We were also able to solve the problem of having an outdated near-net list. C2F was able to help us identify additional on-net buildings and helped create a new list to share with our carrier customers. ### 10. Game changer for our organization! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin F. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2019 **What do you like best about Connectbase?** The team that they have assembled is top notch. Very responsive and always available. The software, specifically, building list manager has tremendously helped us manage our inventory! **What do you dislike about Connectbase?** Dislike is a strong word; I am excited about the new enhancements to the User Interface that may make it more intuitive for new users as our organization grows. Although, they do a tremendous job training. **Recommendations to others considering Connectbase:** Be prepared as they may make you look at your business in a different light. Being a standalone platform, it isn't a fork lift or anything. Super easy to utilize and gain significant insight into networks through out the country or globe. **What problems is Connectbase solving and how is that benefiting you?** For us, our building lists were a nightmare. As an aggregate service provider, we really struggled trying to provide clean data in a timely fashion. First off, it was building lists for Carriers. Then it was finding out what carriers served particular sites we are quoting outside of our unique family of companies. As we move forward, they are also going to help build out our building list further utilizing our fiber routes or serving wire centers! ### 11. Great products, just some kinks to be aware of **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley G. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Connectbase?** I really like from the carrier perspective how easy some of these tools are to use and the work it takes off of the carrier sales manager plate. I also like being able to locate opportunities for new business based on our current fiber or theoretical builds. Being able to get a fast look at what options are available and who else we'd be competing with is a big plus. We have also had an amazing trainer. Michela is probably one of the most organized and poised trainer I've ever worked with. Even through any bumps we may have had, she has always been fantastic to work with and truly cares about our company and employee success with the application. **What do you dislike about Connectbase?** There were a log of bumps in the road to get our account started. There were some implementation issues and loading our instance incorrectly that prohibited us from really being able to use the tool as soon as we would've liked. A lot of the issues we discovered while trying to train our team which I fear still keeps several of them from utilizing the application. We did make it through these hurdles and made the proper adjustments to the program and the bill. We are still working on getting our team to trust the program however. **Recommendations to others considering Connectbase:** Be sure to follow through on your steps. You really need someone at your company to take charge to get Connected2Fiber everything they need and then TEST! Be sure to test and do a trial training session with a small group to ensure everything is working correctly. After you feel confident that your instance is correct and you are seeing good data, then roll out to the proper teams. Connected2Fiber provides great training and resources so really take advantage of that asset. **What problems is Connectbase solving and how is that benefiting you?** Carrier sales has used it for near-net lists and the templates for sending to customers. This has significantly helped her with the manual work she was having to do. We have also used it to determine whether or not some theoretical builds made good business sense. Also, while we are just getting in to it, we'll start using Connected2Fiber for our near-net lists for sales and migrate away from the old, less efficient way we were doing it. ### 12. Using Connected2Fiber as Fiber Alternative Provider **Rating:** 4.0/5.0 stars **Reviewed by:** Jason D. | DIRECTOR OF MARKETING & SALES OPERATIONS, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Connectbase?** What I like best about Connected2Fiber is the company's willingness to service the needs each its clients individually. Towerstream utilizes Fixed Wireless technology to deliver reliable high-speed internet to businesses in 12 US markets. As my company's service delivery method differs from many of their other client's so do our needs for what we want to see within the Connected World. The Connected2Fiber Team has always taken the time to service us in the best way possible. **What do you dislike about Connectbase?** One thing that I feel can be improved upon is the accuracy of some of the tenant data provided. **What problems is Connectbase solving and how is that benefiting you?** We at Towerstream realize that there is much higher propensity for prospects to buy our services in buildings that either do not currently have a fiber connection. Connected2Fiber allows the sales and marketing teams to identify and target buildings and more specifically the tenants within those buildings where there is fiber scarcity. In addition, Connected2Fiber allows our wholesale division to easily distribute our universe of on-net and near net locations at the click of a button. ### 13. Great tool and even better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2020 **What do you like best about Connectbase?** C2F has helped us automate some previously time consuming, manual processes. C2F also provides us key market intelligence which supports our marketing and sales efforts. Besides the ease and benefits of the tool. the customer service cannot be beat. Everyone we have interacted with at C2F has been excellent. We enjoy our partnership with them. **What do you dislike about Connectbase?** I wish C2F was able to be fully integrated with Salesforce. There is an API but it doesn't meet all of our needs. **Recommendations to others considering Connectbase:** Utilize your assigned Customer Success Manager. Our has been incredibly helpful throughout our time using the tool. **What problems is Connectbase solving and how is that benefiting you?** We started using C2F to automate the process of sending our on-net/near-net lists to Carriers. Before C2F, too much time was spent manually manipulating several different excel spreadsheets. Now, all of our information is in one place and different list formats required by Carriers are auto-populated and distributed. We also now use C2F for market intelligence (Market Explorer & Network Finder) to support our Sales team's prospecting efforts. We also use these tools to help make strategic decisions for marketing efforts and network expansion. ### 14. C2F Review **Rating:** 5.0/5.0 stars **Reviewed by:** Liz E. | Executive Assistant/Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about Connectbase?** It has drastically cut our response time. **What do you dislike about Connectbase?** There are no downsides that we have discovered. **What problems is Connectbase solving and how is that benefiting you?** Quicker response time for RFPs. ### 15. Finally! C2F is an invaluable data resource for ISPs **Rating:** 4.5/5.0 stars **Reviewed by:** Joe P. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2020 **What do you like best about Connectbase?** Network intelligence lists all the lit fiber providers in-building, as well as Building intelligence for tenant info. (commercial buildings) **What do you dislike about Connectbase?** User Interface had been a bit clunky, but it's been very much improved recently. **Recommendations to others considering Connectbase:** It's just a very useful tool for those of us in the ISP/telecom space. And that's C2F's focus, so new developments are geared towards our industry's needs. **What problems is Connectbase solving and how is that benefiting you?** Big help in marketing and sales efforts. ### 16. Connected2Fiber provides invaluable data that enables our teams to evaluate opportunities quickly. **Rating:** 5.0/5.0 stars **Reviewed by:** Kiley W. | Director of Carrier Sales, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Connectbase?** C2F's customer support is second to none. The consolidation of data on a single platform is very efficent. **What do you dislike about Connectbase?** The UI needs to be improved. It is difficult to navigate and is not intuative, thus requiring many hours to become proficent with the tools. Also, the availability of training materials is nearly non-existent. **Recommendations to others considering Connectbase:** Jsut do it, you won't be disapointed. While there are improvements needed in the UI, the data is sound and extremly valuable. **What problems is Connectbase solving and how is that benefiting you?** We are currenly using C2F to streamline the distribution of our building lists and more efficently quote services to our customers. ### 17. C2F is great to work with...flexible and accomodating! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2020 **What do you like best about Connectbase?** C2F is very supportive to their customers. **What do you dislike about Connectbase?** I haven't experienced any downside with C2F. **What problems is Connectbase solving and how is that benefiting you?** Communication and accurate information to our partners. The use of C2F has enhanced availability of enterprise services. ### 18. C2F **Rating:** 5.0/5.0 stars **Reviewed by:** Kiki M. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2020 **What do you like best about Connectbase?** The staff for sure......they are great!! The UI is extremely user friendly, and intuitive. **What do you dislike about Connectbase?** I have yet to find something to dislike. All is good! **What problems is Connectbase solving and how is that benefiting you?** Building list distribution is a cinch! ### 19. Great Productivity Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Connectbase?** The building list management part of the application. **What do you dislike about Connectbase?** I have no dislikes regarding the tool. the folks at C2F are constantly improving the tool and adding enhancements. **Recommendations to others considering Connectbase:** Great Productivity Tool! **What problems is Connectbase solving and how is that benefiting you?** Send large files containing our building lists to customers. ## Connectbase Discussions - [Would like to see pending updates/requests from other users - and how C2F is prioritizing those.](https://www.g2.com/discussions/50276-would-like-to-see-pending-updates-requests-from-other-users-and-how-c2f-is-prioritizing-those) - 1 comment, 2 upvotes - [View Connectbase pricing details and edition comparison](https://www.g2.com/products/connectbase/reviews?login_required=true&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+03%3A09%3A31+-0500&secure%5Bsession_id%5D=8501cce0-b54a-440d-b7ef-a5dd97f05b10&secure%5Btoken%5D=915b5c78d5cf246a4129b29235e99f00f21d65079554e4a40a193c38bfa7b132&format=llm_user) ## Connectbase Integrations - [Jira](https://www.g2.com/products/jira/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Connectbase Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards - Customizable Reports - Marketing Reports - Sales Reports - Activity Dashboard - Interactive Reports - Customizable Reports - Customizable Reports - Activity Dashboard - Customizable Dashboard **Additional Functionality** - AI Copilot - Electronic Signature - Approval Process Control - Customer History - Workflow Management - Reminders - Automated Quoting - Price/Margin Management - Contact Management - Drag & Drop - Pricing and Cost Calculations - Calendar Management - Catalog Management - Client Portal - Discount Management - Real-Time Data - Proposal Generation - Billing & Invoicing - Generative AI - Customizable Branding - Template Management - Document Management - Estimating - Email Management - Third-Party Integrations - Reporting & Statistics - Access Controls/Permissions - Customizable Fields - CRM - Pricing Management - API - Accounting Integration - Activity Dashboard - Contract/License Management - Electronic Payments - Audit Trail - Quotes/Estimates **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Cartography** - Geographic Maps - Vector Mapping - Data Visualization - Overlaying - Data Mapping **Data collection** - Natural Language Processing (NLP) - Data Sources - Custom Research Sources - Lead Enrichment - Advanced Data Collection **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Analysis** - Predictive Analytics - Distance Analysis - Spatial Analysis - Data Stream - Demographic Data - Trend Analysis - Trade Area Analysis **Segment Trending** - Web - Social - Benchmarks - Finance **Quoting** - Grouping - Quote Document Generation - Ordering - Contracts - Approval Process Control **Reporting** - Data Transformation - WYSIWYG Design - API Integrations - Third-Party Integrations **Analysis** - Custom Dashboards - Reports - Integrations **Additional Functionality** - Customizable Reports - Geotargeting - Ad hoc Reporting - Search/Filter - Role-Based Permissions - Alerts/Notifications - Real-Time Analytics - Reporting & Statistics - Activity Tracking - Geocoding - Widgets - Communication Management - Behavioral Analytics - Data Synchronization - Data Import/Export - Multi-Location - Database Support - 2D/3D Designing - Customer Segmentation - Geofencing - Collaboration Tools - Single Sign On - CAD Tools - Activity Dashboard - AI Copilot - Generative AI - Location Tracking - Reporting/Analytics - Mobile Access - Access Controls/Permissions - User Management - Real-Time Notifications - Heatmaps - Route Optimization **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Contact Management - Discount Management - Catalog Management - Contract/License Management - Renewal Management - Price/Margin Management - Order Management **Platform** - Search - User, Role, And Access Management - Mobile User Support - Alerts - Collaboration - Compliance **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling - Natural Language Search - Visual Discovery - Data Blending - Data Blending **Channels** - Mobile User Support - Channel Partner Support **Agentic AI - Market Intelligence** - Cross-system Integration - Proactive Assistance **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services - Real-Time Analytics - Reporting/Analytics - Real-Time Analytics - Reporting/Analytics - Visual Analytics **Platform** - CRM Integration - Integration API - Scalability - Reporting and Dashboards - ERP Integration - Activity Dashboard - Third-Party Integrations **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations **Additional Functionality** - Price and Cost Calculations - Data Visualization - Rules Engine - Real-Time Data - Quotes/Estimates - Audit Trail - Drag & Drop - Access Controls/Permissions - Sales Automation - Document Storage - AI Copilot - CRM - Customizable Templates - Product Configurator - Self Service Portal - Forecasting - Bills of Material - Multi-Currency - Generative AI - Customizable Branding - Electronic Signature - Document Templates - Reporting & Statistics **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs - Real-Time Data - Real-Time Data - Third-Party Integrations - Third-Party Integrations **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications - Mobile Access - Metadata Management **Additional Functionality** - Customizable Branding - Natural Language Processing - Data Extraction - AI Copilot - Ad hoc Reporting - Real-Time Reporting - Publishing/Sharing - Collaboration Tools - Strategic Planning - Self Service Data Preparation - Trend Analysis - Text Analysis - Real-Time Monitoring - Data Synchronization - Widgets - Benchmarking - Performance Metrics - Data Mapping - Generative AI - Trend/Problem Indicators - Customizable Templates - Access Controls/Permissions - Data Import/Export - Profitability Analysis - OLAP - Alerts/Notifications - Search/Filter - Drag & Drop - Data Connectors - Multiple Data Sources - Key Performance Indicators - Dashboard Creation - Role-Based Permissions - Data Mining - Forecasting - Ad hoc Query ## Top Connectbase Alternatives - [Esri ArcGIS](https://www.g2.com/products/esri-arcgis/reviews) - 4.5/5.0 (516 reviews) - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [GTM Workspace - 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