This product is extremely easy to use, and the support provided throughout the process has been outstanding. Review collected by and hosted on G2.com.

No real drawback other than the learning curve that comes with adapting to a new platform. However, the support offered has been instrumental in minimizing any delays to achieving ROI. Review collected by and hosted on G2.com.

With good data you get excellent outcomes; mulitple conversations per hour without the wasted time that comes with the old method of pre-call research and leaving voice mail 90% of the time. Review collected by and hosted on G2.com.

You need to adapt your cold calling approach to the fact that you do not know who you will connect with next. This is fairly easy to get adjusted to. Review collected by and hosted on G2.com.

Customer Support and Reporting are probably what I like best. But also the ability for the reps to call fast and go through an entire list in very little time Review collected by and hosted on G2.com.

Small lag noticeable in calls by the sales reps, and you have to use it a very specific way so it works well. Review collected by and hosted on G2.com.

CAS allows your team to be more efficient and elevates the frustrations of cold calling. If your business requires cold calling, then i would highly recommend CAS!!! Review collected by and hosted on G2.com.

No real downside to CAS. However, you have to commit to using the system in order to utilize the full potential of the platform. Review collected by and hosted on G2.com.

I love the new AI feature with ConnectAndSell. The feedback is spot on and helps our team with the next calls. Seth and his team are very helpful too. Review collected by and hosted on G2.com.

The only downside is connecting our work CRM to ConnectAndSell. I believe CAS has this ability, but our portal does not. Review collected by and hosted on G2.com.

One of the best things about ConnectAndSell is its ability to dramatically accelerate outbound sales calls by connecting reps directly to decision-makers, instead of manually dialing. Review collected by and hosted on G2.com.

Sometimes I have problems with my computer audio. Review collected by and hosted on G2.com.

It enables my team to do the single highest value activity at 10x speed which is talking to human beings, meeting their needs, and creating opportunities. Review collected by and hosted on G2.com.

Technical issues that delay outreach and shut down production. Review collected by and hosted on G2.com.

ConnectandSell is so much more than a PAD - it's an entire methodology for go to market. The technology itself is seamless, especially with the new UI. You load the list and you have conversations. There is no delay, no beep on the users end and you're right into the conversation with the person who flases up on the screen. The entire CS team have been a delight to work with - they made me feel like I was their only customer versus what I am actually am, a small account with a single user license. The setup with their technical team to manage hubspot integration through to ongoing support with data and list management has been much more than expected. Review collected by and hosted on G2.com.

It's hard to have lots of cold conversations and deal with resistance in real time versus sending emails. Review collected by and hosted on G2.com.

I am able to concentrate on my task at hand, and am ready for the connection. I have a chance to look over what I need to say without being distracted. And everything I need pops up on my screen. It is very easy and fluid. If I run into any issues Customer Support is easy to reach and a very quock qith a result-very helpful. Review collected by and hosted on G2.com.

I don't like the fact that I have no control on the timezones I want/need to dial. It is all handled behind the scene. Review collected by and hosted on G2.com.

The support team is one of the fastest in our tech stack. Not to mention, their customer success team makes sure that you are well supported and will meet with you to highlight any areas of improvement that your calling team can make.

On top of that, with their agent-assisted dialer, and our existing data easily imported via CSV into the platform, our SDR team is constantly able to speak to over 200 people a day in an 8-hour working day, and not have to wait through voicemails.

Onboarding any new SDRs only takes minutes to get them up to speed on how to start dialing since the software is incredibly intuitive to use. I only have to explain how our dispositions work and the rest is pretty much self-explanatory. Review collected by and hosted on G2.com.

It is expensive, and unlike other similar tools, you must sign a contract instead of opting for a monthly subscription model.

Their custom integration support could be a little better since at least with Hubspot, it requires a full contact sync to work correctly (the contacts we are dialing in connect and sell we prefer to keep separate out of our CRM until a meeting is booked from the SDR side to prevent unnecessary contact bloat in our CRM.) Review collected by and hosted on G2.com.