PC

Pierre C.

Enterprise (> 1000 emp.)

8/17/2020

"ConnectALL provides us with the bridge between ALM and JIRA"

5/5

What do you like best about ConnectALL?

It’s a great tool that is easy to install and configure. It provides seamless synchronization of information between ALM and JIRA and allows us to leverage both repositories to their full capacity.

The ConnectALL support team are very responsive to any questions raised and issue resolutions we have encountered.

Sound product that delivers as expected! Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

There is always room for improvement, but nothing comes to mind at this moment. Review collected by and hosted on G2.com.

ER

Eshwar R.

Lead Consultant

Enterprise (> 1000 emp.)

9/13/2019

"Virtuous product to work with"

5/5

What do you like best about ConnectALL?

The best of connectall is easy to understand with the command or options that are available in the application, most of them are user friendly and self explanatory. Integration with other tools using ConnectAll is seamless. Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

Sometimes its tough to understand while working with Poll queries, it would be good while writing poll query if we have the intelisence option for the ease of our work and validation. Review collected by and hosted on G2.com.

Recommendations to others considering ConnectALL:

Its a very good tool for seamless integration with multiple tools used across organization for the ease of users to integrate between teams and also help each other in delivering the work by meeting dead lines with quality of work, improve understand ability between teams and the best part is to get the status at one place of all the integrated applications, which helps the C level reports easy. Review collected by and hosted on G2.com.

What problems is ConnectALL solving and how is that benefiting you?

We integrated JIRA to JIRA and JIRA to ServiceNow, which really helped us logging into multiple applications and update the status, comments etc options at different places, rather now its only one place updates would impact on integrated areas and helps in efforts saving. Review collected by and hosted on G2.com.

DB

Dmitry B.

IT Solution Architect Manager

Enterprise (> 1000 emp.)

9/11/2019

"ConnectAll as an Integration platform"

5/5

What do you like best about ConnectALL?

It is easy configurable, you don't need to have any specific technical knowledge.

It works fast - less than a minute to sync records between systems.

It is user friendly - even if you are not an IT, it is intuitive.

It has growing potential - more and more tools to be synchronized.

It has very good operational support - your questions and issues are solved with high priority. Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

No dislikes at the moment, want to have more integration solutions, e.g. MS Project Online, SharePoint, other MS Tools. Review collected by and hosted on G2.com.

Recommendations to others considering ConnectALL:

Try it for a trial. Get the ConnectAll support during your tests. Involve stakeholders and end users. Review collected by and hosted on G2.com.

What problems is ConnectALL solving and how is that benefiting you?

ConnectAll replaced all the manual work that was done before with automated scheduled mechanism, it synchronizes records as we need between ServiceNow, JIRA, TFS and VSTS. Review collected by and hosted on G2.com.

SB

Scottie B.

Enterprise Atlassian Administrator

Enterprise (> 1000 emp.)

9/10/2019

"ConnectAll bridged the gap between Intake and Implementation for our Customers!"

4.5/5

What do you like best about ConnectALL?

It was so easy to set up! I explain ConnectAll to be like a Wagon Wheel. Once you get the hub, you only order the spokes that you need. The interface for configuring integrations and mapping fields is simple and intuitive. I don't like my users to see it, because I don't like them knowing how easy it is for me (I have to "make the rice krispie treats" [throwback to an old commercial] haha!)

The support team is BAR NONE in the industry! Fast response, personal service. Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

Well, to be honest, I'm not a fan of the pricing. And sometimes the Create/Update could be more at the field level. I'd like to be able to clone an Application Link then just change the initial configuration (our field mappings are pretty consistent). Review collected by and hosted on G2.com.

Recommendations to others considering ConnectALL:

Ask for a trial license and see for yourself! Review collected by and hosted on G2.com.

What problems is ConnectALL solving and how is that benefiting you?

A user calls in an Incident to our help desk, and it's determined to be an enhancement so they track that in Jira, and the user doesn't have Jira so they say their requests go in to a 'black hole'. The ConnectAll integration not only makes the creation of the Jira automatic, it keeps the user updated as to the status of the initial request. Review collected by and hosted on G2.com.

CH

CJ H.

Director

Information Technology and Services

Enterprise (> 1000 emp.)

9/11/2019

"Great way to stay in sync...."

5/5

What do you like best about ConnectALL?

The interface and setup is extremely intuitive for getting a connection built and running. Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

I'm not saying there's not room for improvement, because there always is, but nothing comes to mind at this moment. Review collected by and hosted on G2.com.

Recommendations to others considering ConnectALL:

ConnectAll is a great product for bringing your fragmented tool landscape together in the organization, allowing folks to stay on top of information in real-time. On top of a great tool, the Service and Support teams are great partners to make sure you are successful. Review collected by and hosted on G2.com.

What problems is ConnectALL solving and how is that benefiting you?

We are using COnnectALL to keep teams on different tools in sync with each other. To allow requests to flow from a requestor to a developer and back, without having to "swivel seat" or copy/paste the data from one tool to another. And we are using it to help data migration, so we can consolidate our tool footprint. Review collected by and hosted on G2.com.

KP

Kiran P.

Senior Application Developer

Computer Software

Enterprise (> 1000 emp.)

9/12/2019

"Easy customisable integration with multiple jira instances"

5/5

What do you like best about ConnectALL?

easy Project mapping, Field Mapping, and Sync configuration.

The user interface is easy understanding and good Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

I am fine with the support response, so far we had very good support but an immediate and prompt response is much appreciated Review collected by and hosted on G2.com.

EI

Verified User in Information Services

Small-Business (50 or fewer emp.)

9/11/2019

"ConnectALL helped us connect Jira with Service Now"

5/5

What do you like best about ConnectALL?

Great team of developers who do not mind jump on conference calls to work to resolve a problem. Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

Once problem is resolved, didn't like how long it took to release updated code to address the problem. Review collected by and hosted on G2.com.

GS

Girish S.

Manager - IT Applications

Enterprise (> 1000 emp.)

9/10/2019

"Great tool that helps sync issues between our JIRA systems"

4/5

What do you like best about ConnectALL?

Less maintenance tool. ease of navigation Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

Slow performance, especially when there are lot of projects Review collected by and hosted on G2.com.

MT

Monica T.

Internet Network Specialist

Information Technology and Services

Small-Business (50 or fewer emp.)

9/17/2019

"The system which synchronizes data,workflow and requirements effectively."

5/5

What do you like best about ConnectALL?

I like how this software unifies your team,processes and data and also enhances collaboration. Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

This software works best and their are no flaws realized. Review collected by and hosted on G2.com.

Recommendations to others considering ConnectALL:

This software is easy to configure and meet your requirements needs and with flexible pricing and I recommend it. Review collected by and hosted on G2.com.

What problems is ConnectALL solving and how is that benefiting you?

This software eliminates confusion and errors it also automatically detect and resolve conflicts. Review collected by and hosted on G2.com.

EB

Verified User in Building Materials

Enterprise (> 1000 emp.)

9/10/2019

"Connectall usage for connecting ServiceNow and JIRA"

3.5/5

What do you like best about ConnectALL?

The ease of mapping the fields interface. Review collected by and hosted on G2.com.

What do you dislike about ConnectALL?

The initial setup. There should be a standard way to setup the connection and the initial product. Review collected by and hosted on G2.com.