---
title: Conga Orchestrate Reviews
meta_title: 'Conga Orchestrate Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 12 reviews by the users' company size, role or industry to
  find out how Conga Orchestrate works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 12
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Process Automation
  url: https://www.g2.com/categories/process-automation
---

# Conga Orchestrate Reviews
**Vendor:** Conga  
**Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 12
## About Conga Orchestrate
Conga Orchestrate is an end-to-end process automation tool in Salesforce that allows you to quickly build and automate complex workflows for you and your team. With built-in steps between manual and automated approvals, Orchestrate allows you to easily manage your workflows, gives you visual insights to where a process or approval sits, saves a full audit trail for your records, and displays valuable data insights to identify common roadblocks and trends. Make your Visio and Lucidchart diagrams come to life. Integration with other Conga solutions is easy with Orchestrate. You can: • Create and update tasks and other standard, custom object records • Add checklists and approvals • Generate documents with Conga Composer • Trigger UiPath robotic process automation (RPA) bots • Send emails • Post to Chatter • Manage your contract lifecycles in combination with Conga Contracts for Salesforce • Integrate with Salesforce Flow, allowing you to put flow steps directly into Orchestrate With Conga Orchestrate, you can also: ● BUILD: Eliminate the process manual and store your process templates for repeated use. You can create and update tasks and other standard, custom object records; add checklists and approvals; generate documents; trigger UiPath RPA bots; send emails; and call REST services. ● RUN: Kick off processes automatically when a record is created or updated, when an event is scheduled on your calendar, when time has passed (recurring processes), or when records match your specific criteria. ● VISUALIZE: Visualize your processes with Orchestrate, including flow chart and Gantt views. Analyze current and future workloads using Salesforce reports, dashboards, or Einstein analytics tools. Build, run, visualize, and analyze longer-running, multi-person workflows using Conga&#39;s process automation engine. Build out complex processes to orchestrate handoffs between human work and automation.




## Conga Orchestrate Reviews
  ### 1. Excited for potential of Conga integrated platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Conga Orchestrate?**

Conga provides a platform vision to bring all teams through our processes with the right user presented the right data to make the right decision at the most actionable moment.

**What do you dislike about Conga Orchestrate?**

Complexity of downstream implications created by offering no-code must be balanced with availability to end users that could benefit from small customizations.

**What problems is Conga Orchestrate solving and how is that benefiting you?**

Communication through the process in a documented way that can be leveraged later.

  ### 2. Experienced with Conga Orchestrate and other Conga Products and certified with Conga CLM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Unnati P. | Associate Technical Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2023

**What do you like best about Conga Orchestrate?**

Conga is the best automation tool for automating your business process in the most efficient way with ability to view your custom business process in swim lanes manner view which is easier to understand.

**What do you dislike about Conga Orchestrate?**

Could be slow at times and reloads once in a while creating the automation. New developers find it difficult to understand at first and may find it complicated in compare to Salesforce automations provided to us.

**What problems is Conga Orchestrate solving and how is that benefiting you?**

Conga Orchestrate minimises the point and click or interaction of end users which can handle many processes at a time parallely and achieving complicated functionality by sending emails, generating document, sending the documents via any integrated tool, triggering other processes etc.

  ### 3. Easy and Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2023

**What do you like best about Conga Orchestrate?**

At the end of the day, the best softwares are easy to use and reliable. Conga has never held up my workflows or slowed me down which is a massive win!

**What do you dislike about Conga Orchestrate?**

Sometimes it can take a little longer than I would like but at the end of the day were talking about 10 seconds or somehting so not crazy.

**What problems is Conga Orchestrate solving and how is that benefiting you?**

Cogna is helping us process information and compile information to be sent out for a customer viewing experience.

  ### 4. Workflow Orchestration of Salesforce CRM with Conga Orchestrate

**Rating:** 3.5/5.0 stars

**Reviewed by:** Juliana M. | Product Development Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** October 12, 2021

**What do you like best about Conga Orchestrate?**

Conga Orchestrate is great when it comes to being flexibile and intutive for managing CRM database. It ensures that the data feed is always updated and accurate for our business insights. It also offers a transformative platform to develop my productivity which results in structured documentation and customer satisfaction.

**What do you dislike about Conga Orchestrate?**

Having multiple user-accounts for performing CRM workflow management can be quite challenging as its billing depends on number of Conga Orchestrate accounts rather than how many workflows we implement.

**What problems is Conga Orchestrate solving and how is that benefiting you?**

Conga Orchestrate is a convenient tool that helps me create workflow processes and obtain its dynamic tables & reports. It is relatively easy to create the salesforce design implementations as it has a simple drag and drop feature. It offers excellent platform support to various devices such as personal computers, tablets, laptops, mobile phones, which is pretty convenient.

  ### 5. Revolutionized our Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erica F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Orchestrate?**

Orchestrate frees up space in your brain. Creating a process for the easy things means you don't have to think about them anymore. You can use that space to do far more important things. Then, build processes for those too. It's a glorious cycle.

**What do you dislike about Conga Orchestrate?**

Now that our processes have become more complicated, the visual export is too large to be overly useful.

**What problems is Conga Orchestrate solving and how is that benefiting you?**

The only problems we have in our firm are areas where no process yet exists. And that would be plenty. At least we know what to do about that.

  ### 6. New to the system but so far so good

**Rating:** 5.0/5.0 stars

**Reviewed by:** JP P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Orchestrate?**

ease of building workflows and triggering automation

**What do you dislike about Conga Orchestrate?**

that it has a cost per user.  it would be nice to charge on amount of workflows instead of users

**What problems is Conga Orchestrate solving and how is that benefiting you?**

automation from cases being created so far.  Will look to increase it's functunality over time

  ### 7. Workflows are better now!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2020

**What do you like best about Conga Orchestrate?**

We've been using Orchestrate since it was process composer so we've been loyal. The business processes we create in Salesforce make sense and now we can use checklists which is my personal favorite feature.

**What do you dislike about Conga Orchestrate?**

It can be a little difficult to adjust on the back end

**What problems is Conga Orchestrate solving and how is that benefiting you?**

Making sure everyone is on track with how they fit into a process

  ### 8. Powerful Automation!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aziz A. | VP Product Management, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2018

**What do you like best about Conga Orchestrate?**

Now that Conga is running Orchestrate, it has become much more stable and powerful. It is similar to Visual Flow but is easy enough to use that a non-Salesforce Administrator can even use it to create and maintain automations (they would still need to be tech savvy though). Its now quite easy to set up custom objects to be compatible with automated events and the Re-Evaluate Criteria feature is key for being able to have all different possibilities and branches contained and organized in a single automation. The Twilio integration is sweet too, I can send text notifications to Opportunity Team Members or Owners  when certain events happen on the Opportunity.

**What do you dislike about Conga Orchestrate?**

Would like to see more compatibility with Conga Composer (be able to launch Composer Solutions/Buttons with lots of parameters and variables) - right now it can do this at a basic level.

**What problems is Conga Orchestrate solving and how is that benefiting you?**

In our business there are a thousand and one exceptions and unique policies that we have to rifle through Google docs, emails, or tip sheets to try and remember. Orchestrate lets us program in all the possible situations and either have tasks automatically remind us of these policies or just have Orchestrate take care of the task altogether.

  ### 9. It's like flows in SF, but sane!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrew T. | Software integration engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about Conga Orchestrate?**

Caveat to this, SF is improving their offerings all the time and flows is a big improvement over process builder, but Conga orchestrate is a much easier to use solution for creating workflows and approvals

**What do you dislike about Conga Orchestrate?**

If you already have a huge custom Apex codebase you will have to reintegrate to hook up with the orchestrate API, which is one more thing to integrate

**What problems is Conga Orchestrate solving and how is that benefiting you?**

Mostly the if this happens, X manager must sign off, then send Y document to person Z type workflows

  ### 10. Great process automation tool for Salesforce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marshall H. | Business Systems Analyst, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2019

**What do you like best about Conga Orchestrate?**

Conga orchestrate streamlines all our processes. Any process can be customized to our needs in almost any fashion.

**What do you dislike about Conga Orchestrate?**

Some features with the checklist option really need to be implemented.

**What problems is Conga Orchestrate solving and how is that benefiting you?**

All our processes are streamlined. We can know where any process is at in the process. We know how much effort a process is taking. We can see how many times a process is performed.

  ### 11. Great automation tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about Conga Orchestrate?**

The concept of giving the development of business process automation to the business user group, they dont need to depend on IT/Salsforce admin to do any changes. The visual process is awesome for the users to know exactly where they are in the process.

**What do you dislike about Conga Orchestrate?**

Availablility of samples, best practices. 

**What problems is Conga Orchestrate solving and how is that benefiting you?**

Removing reference guides

  ### 12. Orchestrate provides a great visualization of your process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2019

**What do you like best about Conga Orchestrate?**

Provides a great visual representation for all business stakeholders involved in the process flow

**What do you dislike about Conga Orchestrate?**

Cant think of any until fully using the product

**What problems is Conga Orchestrate solving and how is that benefiting you?**

A complete end-to-end process from Pre contracting all the way to Post contracting


## Conga Orchestrate Discussions
  - [What is Conga Orchestrate used for?](https://www.g2.com/discussions/what-is-conga-orchestrate-used-for)

- [View Conga Orchestrate pricing details and edition comparison](https://www.g2.com/products/conga-orchestrate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+23%3A54%3A31+-0500&secure%5Bsession_id%5D=620b5739-fb6c-432a-9996-61e9c5030824&secure%5Btoken%5D=7290c5bdeab0e1fe1e408b8eac73e4dd164d475201f5968d3c1347eb7744a8fa&format=llm_user)

## Conga Orchestrate Features
**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Management**
- Updates
- Audit Trail
- Integration

**Generative AI**
- AI Text Generation

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Conga Orchestrate Alternatives
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