The G2 on Conga CPQ

Conga CPQ Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Conga CPQ, seamlessly integrating with existing platforms and customizable workflows. (6 mentions)

Users appreciate the seamless integrations of Conga CPQ with various platforms, enhancing flexibility and ease of use. (5 mentions)

Users appreciate the easy integrations of Conga CPQ, seamlessly connecting with platforms like Salesforce to enhance productivity. (3 mentions)

Users value the flexibility of Conga CPQ for customizations, enhancing operations and adapting to unique business needs. (3 mentions)

Users value the advanced pricing functionality of Conga CPQ, enhancing customization and flexibility for managing quotes. (3 mentions)

Users value the seamless integration and customization of Conga CPQ, enhancing their sales processes effectively. (2 mentions)

Users find difficult customization with Conga CPQ time-consuming and often require a developer for effective implementation. (3 mentions)

Users face limited customization options with Conga CPQ, often requiring developer assistance for tailored solutions. (3 mentions)

Users report slow performance with Conga CPQ, leading to inefficient contract generation and processing delays. (3 mentions)

Users find the license cost expensive, leading to high implementation and operational expenses for Conga CPQ. (2 mentions)

Users find a lack of guidance in Conga CPQ, hindering their ability to utilize its full potential. (2 mentions)

Users find complex implementation challenging, needing time and developer assistance, with inadequate support to ease the process. (1 mentions)

Top Pros or Advantages of Conga CPQ

1. Ease of Use

Users value the ease of use of Conga CPQ, seamlessly integrating with existing platforms and customizable workflows.

See 6 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

2. Integrations

Users appreciate the seamless integrations of Conga CPQ with various platforms, enhancing flexibility and ease of use.

See 5 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

3. Easy Integrations

Users appreciate the easy integrations of Conga CPQ, seamlessly connecting with platforms like Salesforce to enhance productivity.

See 3 mentions

See Related User Reviews

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you like about Conga CPQ?

Generally the ease of use, it integrates well with our current custom platform build.

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Generating contracts through Conga"

What do you like about Conga CPQ?

It's easy to use and can directly generate contracts from the pipeline through integration with the CRM. Convenient to use every time.

4. Flexibility

Users value the flexibility of Conga CPQ for customizations, enhancing operations and adapting to unique business needs.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you like about Conga CPQ?

Flexible for customizations. Has advanced Pricing functionality.

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you like about Conga CPQ?

Conga brings lot of ease and flexibility in managing life insurance qoute management process. We are integrated conga to our salesforce crm applicatio

5. Pricing Optimization

Users value the advanced pricing functionality of Conga CPQ, enhancing customization and flexibility for managing quotes.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you like about Conga CPQ?

Flexible for customizations. Has advanced Pricing functionality.

Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you like about Conga CPQ?

Advanced pricing and discounting, Integration with Salesforce,Document Generation, Good Customer Support, Easy to use

6. Customer Relationship Management

Users value the seamless integration and customization of Conga CPQ, enhancing their sales processes effectively.

See 2 mentions

See Related User Reviews

Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you like about Conga CPQ?

Advanced pricing and discounting, Integration with Salesforce,Document Generation, Good Customer Support, Easy to use

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you like about Conga CPQ?

It is ease to use and to integrate, Conga CPQ integration with Saleforce and Other Cloud-based platforms are seemless. It allows us to be customized t

Top Cons or Disadvantages of Conga CPQ

1. Difficult Customization

Users find difficult customization with Conga CPQ time-consuming and often require a developer for effective implementation.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

2. Limited Customization

Users face limited customization options with Conga CPQ, often requiring developer assistance for tailored solutions.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

3. Slow Performance

Users report slow performance with Conga CPQ, leading to inefficient contract generation and processing delays.

See 3 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Game changer"

What do you dislike about Conga CPQ?

Stability and processing time should be improved

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Generating contracts through Conga"

What do you dislike about Conga CPQ?

It can take a while to generate the contract and might sometimes not work out as efficiently.

4. Expensive

Users find the license cost expensive, leading to high implementation and operational expenses for Conga CPQ.

See 2 mentions

See Related User Reviews

Manjunath V.

Enterprise (> 1000 emp.)

4.0/5

"Conga for Life Insurance Quote Management"

What do you dislike about Conga CPQ?

Conga lags bot in technical support, product documentation. Since resources are limited implementation cost is getting high and operational cost spike

Sunil Kumar S.

Enterprise (> 1000 emp.)

5.0/5

"Technical Architect - Conga CPQ"

What do you dislike about Conga CPQ?

Performance issues, Customization challenges, Expensive license cost

5. Lack of Guidance

Users find a lack of guidance in Conga CPQ, hindering their ability to utilize its full potential.

See 2 mentions

See Related User Reviews

Ebonee W.

Mid-Market (51-1000 emp.)

4.5/5

"I think we are under utilizing Conga in our org"

What do you dislike about Conga CPQ?

I think we have a lot of room to grow, I don't think we are taking advantage of the knowledge base and trainings to make sure we are taking full advan

Mounika Y.

Mid-Market (51-1000 emp.)

5.0/5

"Review on Conga CPQ"

What do you dislike about Conga CPQ?

Conga Services team would have more responsive and reliable to offer customized solutions. The Conga CPQ trainings are hgh level, which don't cover al

6. Complex Implementation

Users find complex implementation challenging, needing time and developer assistance, with inadequate support to ease the process.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Developer and configuration engineer implemented Conga CPQ"

What do you dislike about Conga CPQ?

A complex solution, takes time to learn it. Customizations requires a developer. Support is not great.

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G2 reviews are authentic and verified.

Here's how.

Verified User in Fund-Raising

Small-Business (50 or fewer emp.)

11/23/2018

"Works great "

4.5/5

What do you like best about Conga CPQ?

It was easy to set up easy to use . Easy to read about how to set it up. Easy to understand. How to plan and set up. Up a d running . Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

There was nothing to dislike. It's easy to set up. Easy to u derstsnd how to set up. Easy to use. Easy to read and to follow Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

2/18/2019

"Easy of use"

3.5/5

What do you like best about Conga CPQ?

Online help content. Good catalog of help content. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Support isn't a pleasant experience. Would like to see more seasoned support personnel. Review collected by and hosted on G2.com.

Verified User in Automotive

Small-Business (50 or fewer emp.)

12/19/2018

"Easy to quote"

5/5

What do you like best about Conga CPQ?

It's easy to navigate with and quote and no promblem getting a hold of customer support Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

I haven't had no issue and no interruptions Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

12/17/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy and recommended software"

5/5

What do you like best about Conga CPQ?

It's so simple to use the support team are helpful when seeking help on how to use software Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

How slow software can be sometimes but all aside it's a great software Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

11/17/2018

"Great software "

4.5/5

What do you like best about Conga CPQ?

The fast speed of it and its reliance . It's easy to set up too. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

That not all people know how to use it, and it can get confusing at first. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/30/2018

"Great when working "

3.5/5

What do you like best about Conga CPQ?

Apttus CPQ does an absolutely amazing job of configuring complex products. It has helped sales reps get quotes out the door much faster Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

it took a long time to deploy. Once it was up and running, things were great but without a lot of support we just didn't get what we needed in order to get things running. Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

11/10/2018

"Great product that is useful in many ways."

2.5/5

What do you like best about Conga CPQ?

The ease of use. The ease of use. The ease of use. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Hard to jnitially get used to. The ease of use. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

10/10/2018

"Very clunky - ended up going manual. "

2.5/5

What do you like best about Conga CPQ?

I liked it for simple transactional order forms. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

It was not easy to make edits to your contract if you needed to add terms Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

10/15/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use "

3/5

What do you like best about Conga CPQ?

The user interface is pretty easy. I like that it connects with other products. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Glitchy on the admin side it feels like. Review collected by and hosted on G2.com.

Mary Thomas P.

Marketing Communications Coordinator

Accounting

Mid-Market (51-1000 emp.)

1/12/2018

"Great tool for configuring prices and quoting to vendors selections"

5/5

What do you like best about Conga CPQ?

My favorite feature that Apptus CPQ offers is the visibility from Opp to quote to agreement. It really helps being able easily get my contracts out to my manager and to the customer so quickly. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

It takes some time to learn the software behaviors. There was a lot of timely customization needed to meet our exact needs, but not a huge disadvantage. Review collected by and hosted on G2.com.

Recommendations to others considering Conga CPQ:

This product is highly effective because its native within Salesforce and does not serve as a standalone application on another site. Review collected by and hosted on G2.com.

What problems is Conga CPQ solving and how is that benefiting you?

Using a program that is flexible to our unique needs and drafting different contracts for different scenarios. While there is a lot to learn, Apttus Very good developer guide, easy to follow and in-depth explanations are available. Review collected by and hosted on G2.com.