--- title: Conga CPQ Reviews meta_title: 'Conga CPQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 237 reviews by the users' company size, role or industry to find out how Conga CPQ works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 237 scale: '5' date_modified: '2026-08-04' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management --- # Conga CPQ Reviews **Vendor:** Conga **Category:** [CPQ Software](https://www.g2.com/categories/cpq) **Average Rating:** 4.2/5.0 **Total Reviews:** 237 ## About Conga CPQ Conga CPQ integrates pricing, quoting, contracting, billing, and renewals into a single, connected revenue flow, enabling organizations to gain full visibility into both risk and opportunity across the business. This unified approach eliminates data silos and manual analysis, giving finance, sales, legal, and operations teams access to consistent, reliable information. With every step managed clearly and cohesively, sales teams can respond faster with accurate quotes and optimized pricing, improving close rates and customer satisfaction. Conga CPQ is the only solution that seamlessly connects every step of revenue capture, from pricing and quoting to contract renewal to billing, through a single, fully extensible data model tailored to meet specific business needs. This cohesive framework ensures consistency, streamlines workflows, and enhances efficiency, enabling a seamless Quote-to-Cash experience. ## Conga CPQ Pros & Cons **What users like:** - Users appreciate the **ease of use** of Conga CPQ, enjoying streamlined tasks and an intuitive interface. (40 reviews) - Users value the **seamless integrations** of Conga CPQ with various tools, enhancing efficiency and customization in quoting. (27 reviews) - Users value the **user-friendly interface** of Conga CPQ, allowing efficient product configuration and management in one window. (27 reviews) - Users appreciate the **easy integrations** of Conga CPQ with Salesforce, enhancing quote management and streamlining processes. (18 reviews) - Users value the **powerful configuration and pricing capabilities** of Conga CPQ, enabling efficient and error-free proposal management. (16 reviews) - Users value the **advanced pricing optimization** features of Conga CPQ, making pricing management effortless and efficient. (16 reviews) - Customer Support (14 reviews) - Customization (14 reviews) - Efficiency Improvement (14 reviews) - Quoting Process (14 reviews) **What users dislike:** - Users find the **complexity** of Conga CPQ challenging due to the steep learning curve and technical setup requirements. (19 reviews) - Users find the **complex setup** of Conga CPQ time-consuming, often requiring training and experienced resources for effective use. (17 reviews) - Users experience a **steep learning curve** with Conga CPQ, requiring time and training for effective use. (16 reviews) - Users experience **slow performance** during data syncing and setup, which can hinder productivity and usability. (14 reviews) - Users find **difficult customization** with Conga CPQ challenging, requiring time-consuming efforts for tailored solutions. (8 reviews) - System Limitations (8 reviews) - Bug Issues (7 reviews) - Users note the **expensive license cost** with Conga CPQ, leading to higher implementation and operational expenses. (7 reviews) - Users feel a **lack of guidance** in training and support, limiting their ability to fully utilize Conga CPQ features. (7 reviews) - Steep Learning Curve (7 reviews) ## Conga CPQ Reviews ### 1. Gets the job done easily **Rating:** 3.5/5.0 stars **Reviewed by:** Alejandro C. | Sales Enablement Leader, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Conga CPQ?** Ease of use. It was honestly not hard to have reps trained on using it properly. **What do you dislike about Conga CPQ?** Integration with SFDC was a bit chunky. Not sure if this has to do with APTTUS to be honest or with SFDC. Truth be told, getting things done in SFDC can be cumbersome when they are not native. Apptus CPQ did a good job though. I believe part of the integration problems had to do probably with both tools. We use both. **Recommendations to others considering Conga CPQ:** This is a very good tool, it gets the job done and makes reps more productive as they use it. I liked it and recommend it. **What problems is Conga CPQ solving and how is that benefiting you?** Every ISR on my past team used the tool to quote to both direct customers and partners. The ease with which they would go through the tool and produce executable quotes was key to speed-up the closing process of deals in a high-velocity model. As we worked on a layered indirect sales model we basically had three types of customers: a) end-customers to which ISRs would sell directly. b) partners or resellers who would buy directly from us and re-sell to their end-customers and c) other reps to whom we helped with back-office or supported through more complex or longer sales processes. CPQ became utterly important when we understood that we needed both speed and ease of use to be able to answer to as many customers as we had pinging us for quotes. Both partners / resellers and sales reps had other tools but because my team was used to working at a faster pace, they preferred getting quotes from us instead. We were able to do that mostly because of CPQ. ### 2. Good Tool To USe **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2018 **What do you like best about Conga CPQ?** Ease of use for configuration. Easy to manage and maintain using configurable options and rules. **What do you dislike about Conga CPQ?** I dislike the speed and the Implementation Expertise. **What problems is Conga CPQ solving and how is that benefiting you?** Faster Quoting and Increased Employee Efficiency. ### 3. Very flexible and extinsible but not great out of the box **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2017 **What do you like best about Conga CPQ?** The product has great extensibility if you have a development team on staff. Looking at the solution and knowing that we would need to improve our own processes over time, it offered those capabilities to do so. **What do you dislike about Conga CPQ?** The out of the box functionality is limited and the development resources available through Apttus are a large cost. As we started to grow our needs, we quickly discovered that we could not possibly continue to use even the customizations that we completed. We are needing to look at doing a total overhaul just to pivot our capabilities a little bit. **Recommendations to others considering Conga CPQ:** Make sure you factor in all of your costs when performing the implementation. If you expect that Apttus out of the box will be a good solution for your organization, it is possible if you are fairly immature in your CPQ needs. As you develop your needs, you wil llikely find that you will need to do quite a bit of development. **What problems is Conga CPQ solving and how is that benefiting you?** Improve the overall sales process. We have improved our time to quote. Our goal was to improve our ability to deliver to the internal and external clients quickly. ### 4. Quotes made easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Conga CPQ?** Once i learned how to use Apptus CPQ i didn't need to rely on sales operations to get an approved quote for a customer. **What do you dislike about Conga CPQ?** Sometimes it feels clunky and hangs, but that may have more to do with our network bandwidth at times **Recommendations to others considering Conga CPQ:** i don't really know the other tools out there as i've only had experience with this CPQ, but BMC typically chooses the best of breed tools for their employees so I have to imagine this is a high class solution that won't get you fired for implementing! **What problems is Conga CPQ solving and how is that benefiting you?** quick turnaround time getting quote to customer ### 5. Great product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2018 **What do you like best about Conga CPQ?** I use this product everyday and love it. It makes my job so much easier and keeps things organized **What do you dislike about Conga CPQ?** Nothing. I love everything about it love it love it **Recommendations to others considering Conga CPQ:** Definately use them give it a shot. I loved it when my company used it easy to use. **What problems is Conga CPQ solving and how is that benefiting you?** Organized all of my Data ### 6. Apttus Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Conga CPQ?** I think apptus is a pretty good product for quote configuration and contracting. I think it is easy to use for product configuration, following set configuration rules, discounting, and approval workflow. **What do you dislike about Conga CPQ?** There seems to be a good amount of times when we experience some issues with some of the skus not loading properly in Apptus. This could be an internal problem, but it happens too frequently for it to be likely. Overall there could be a few steps skipped or standardized to eliminate the time it takes to configure a product. **What problems is Conga CPQ solving and how is that benefiting you?** Apttus allows product and quote configuration, pricing, and discounting for our clients agreements. ### 7. Helpful Application **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2018 **What do you like best about Conga CPQ?** Makes work a lot easier, configuring prices for equipment and jobs **What do you dislike about Conga CPQ?** We haven’t seemed to have any issues with this program **What problems is Conga CPQ solving and how is that benefiting you?** Configuring and managing pricing for clients ### 8. CPQ Consultant **Rating:** 5.0/5.0 stars **Reviewed by:** janardhan J. | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2017 **What do you like best about Conga CPQ?** I have 2+years of experience in Apttus CPQ, Apttus is haivng couple of interesting features like prodduct configuartions, Constraint rules(which can perform Auto inclusion,Exclusion of products,Validtions ), Pricing rules (Price matrix, Price rulesets), Priclist for each country.Guided selling rules , comparing the similar kind of products using Fetaure sets ,Products Importing one to another environment using X-author excel . At atime we can update all batch jobs using update all button in maintenance console. using Config settings customizing flow ,displaying coloumns,Bundle page settings,Action settings. **What do you dislike about Conga CPQ?** Cross bundle Inclusion Bundle with in the Bundle , There is no control constraint rule condition and constraint rule actions X-Author Excel also having 20K Limitation when importing from sandbox to production,While quoting some extra information getting which is not belongs to particular Bundle. There is no user friendly error messages especially constraint rules in Angular JS upgradation. No Proper document for design X-author excel Apps and X-author word documents. Category heirarchy Price list item( i have tried to show category heirarchy based on price list ) **Recommendations to others considering Conga CPQ:** user friendly error messages for constraint rules in angular JS Upgradation There is no control constraint rule condition and constraint rule actions **What problems is Conga CPQ solving and how is that benefiting you?** Discount based price matrix rules, auto inclding products for specific customer, Constraint rules ### 9. I have approx 4 year of working experience with Apttus CPQ and ALM. **Rating:** 5.0/5.0 stars **Reviewed by:** VISHAL K. | Salesforce and CPQ Developer, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2017 **What do you like best about Conga CPQ?** The product configuration with rules and all other functionality related to same is superb for Apttus. Their CLM and ALM part is also very user friendly. In terms of customising this is very flexible for us. We are very happy to work with Apttus as a CPQ Application. **What do you dislike about Conga CPQ?** The process during the Quote configuring is typically slow and as a regular user some pick business time we feel a bit bad because the actual business time is the one when we need application to support faster. The Apttus should also comes with its complete own Angular JS version so that as a developer/Application point of view we can shot our out business need and issues much faster than now. It also make charge additional but the efficiency will increase a lot and the end users like sales will always happy. **Recommendations to others considering Conga CPQ:** Yes, I recommended so many of my friend to move Apttus. This application is really awesome to work instead of only focusing on the SFDC support. **What problems is Conga CPQ solving and how is that benefiting you?** We have terms of Renewal, Add-ons, Upgrade, Migration, Credit like of business requirement which we solve in CPQ Application. But after upgrading to Angular JS our work got much smoother that the classical version. We have a very good CPQ, CLM and ALM feature built up with our organisation application and I will really happy with Apttus ahead. The Apttus should also comes with its complete own Angular JS version. ### 10. Bringing accuracy to selling **Rating:** 4.5/5.0 stars **Reviewed by:** AJ (Andrew) B. | Sales and Marketing Automation Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2017 **What do you like best about Conga CPQ?** Apttus provided focussed onsite support during a key phase for us. This enabled us to have their undivided attention on the project. The case support team have also been great – working diligently on any support and product enhancement cases that we raise. The software enables both simple or complicated product configurations which is important for our industry. **What do you dislike about Conga CPQ?** Ideally the UI would be more intuitive and auto refresh as I make changes rather than having to force it to Reprice. **Recommendations to others considering Conga CPQ:** Ensure you train/obtain good training for your admin staff to configure into Apttus CPQ. Ultimately you will want to become self-sufficient in the setup of your products into CPQ. **What problems is Conga CPQ solving and how is that benefiting you?** • We are striving for accurate configuration and pricing to ensure the integrity of our proposals and agreements - lifting this will lift our customer experience with us • We want simple point and click selling for our sales and sales support staff – leading to more efficiency during the sales cycle. We are seeing this now as staff adopt the product • Digitisation of our work day. The more we do within a digitised environment the more information we can use for analytics, insights and customer-single-view. ### 11. Good user interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2018 **What do you like best about Conga CPQ?** The usage is pretty easy and the outputs are straightforward. **What do you dislike about Conga CPQ?** The user interface is slow and difficult to understand **Recommendations to others considering Conga CPQ:** It's a good buy **What problems is Conga CPQ solving and how is that benefiting you?** Customer problem resolving and order replacement ### 12. User friendly CPQ - CLM Queue **Rating:** 4.5/5.0 stars **Reviewed by:** Prince L. | Senior SFDC Developer, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2017 **What do you like best about Conga CPQ?** Very User friendly and covers all possible Business use Case. Highly reliable with different types of discounting (Price Override and % Discount) Supports Multilevel Approval Management. Effecting Stage Management on CLM Module Customization on customer facing document management. Easy commit of changing on documents using x -Author . Upgraded Angular version has very good look and Feel User Interface. Supports multi language and Multi Currency Quote. **What do you dislike about Conga CPQ?** Very Limited Customization features, lot of Managed code which has limitation of Edit Access. Even for minor modification we are dependent on the Support team. Debug on Management Code is not Possible or highly difficult. **Recommendations to others considering Conga CPQ:** Need Proper Knowledge on the tool so that we can effectively utilize all the features. **What problems is Conga CPQ solving and how is that benefiting you?** We Solved Advanced discount Matrix implementation for one of our Customer. We Implemented List Price Override Functionality which was very feasible and reliable with the Tool. Benefits were : 1. Configurable discount Matrix Setup 2. Setting up Delegate Approver Setup for Higher discount on Matrix Setup. 3. List Price Override by usage of IsCustomPricing Checkbox on Line Item and Proposal Line Item Objects respectively. ### 13. Driving Profitable Sales with Apttus **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory F. | Director of CRM, Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2015 **What do you like best about Conga CPQ?** We have invested heavily in a java-based guided selling solution sitting on top of Salesforce.com. It was important to find a partner that was tightly integrated to this platform. Additionally, we recognized that this was only the beginning of our CPQ journey and wanted the ability to evolve our platform and grow the breadth and depth of our solution. We selected Apttus based on several key factors; 1. native salesforce, 2. highly configurable with a lot of strong out-of-the-box functionality, 3. customization leverages apex and visualforce, 4. highly scale-able, 5. easy maintenance of output documents via X-Author, 6. wide variety of potential add-on solutions via SFDC appexchange. Apttus has continued to make investments in the products continually enhancing UI centric elements and the underlying engine. We continue to benefit from our decision to use a native SFDC solution, allowing us to adjust our solution via SFDC's declarative and programmatic customization capabilities. **What do you dislike about Conga CPQ?** While highly configurable the core product configuration and shopping cart screens have some restrictions. Also, would like the ability to control / customize core button visibility and behavior. The X-Author solution allows for easy formatting but doesn't handle complex conditional formulas. **Recommendations to others considering Conga CPQ:** Not just Apttus but with any CPQ, clearly work through your processes and how your information evolves through the flow. Ensure your systems of records are available in a manner the allows for easy integration into CPQ so your CPQ platform doesn't evolve into your system of record. Work through your product structure and attributes to for a clear point of view as to what attributes are resolved at selection versus those that are tweaked through the process. As a SFDC shop, the benefits of choosing a native SFDC solution has continued to to validate our decision. **What problems is Conga CPQ solving and how is that benefiting you?** • We have better control of pricing and product visibility. • Sellers have visibility of deal profitability. • We have an automated approval process based on deal types, products and size. ### 14. Apptus CPQ (Positive) **Rating:** 2.5/5.0 stars **Reviewed by:** Cameron G. | Sales, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2017 **What do you like best about Conga CPQ?** I like the functionality and features compared to others I have used. It is really great for organizing and strategic planning. **What do you dislike about Conga CPQ?** I dislike the few complex features that make it hard to collaborate and teach others. **What problems is Conga CPQ solving and how is that benefiting you?** I am solving business problems of increasing and improving efficiency within the company. ### 15. Apttus CPQ **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2018 **What do you like best about Conga CPQ?** Easy to use, functionally efficient in moving through screens. **What do you dislike about Conga CPQ?** User interface can be cumbersome causing the user to get lost in between screens **What problems is Conga CPQ solving and how is that benefiting you?** Using to configure, price, quote hardware in a central location along with CRM activities. ### 16. Revenue Operations Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2017 **What do you like best about Conga CPQ?** Apttus for the most part is an intuitive tool that allows Sales Reps to streamline their Quote to Cash process. Apttus provides out of the box functionality for Product Selection, Pricing, Approvals and Contract generation. **What do you dislike about Conga CPQ?** Apttus can be very slow (we are on an older release) at times. The User Interface can sometimes be confusing/not intuitive. Apttus is a complex tool that can make problem solving an arduous and difficult to pinpoint the real issue. I'd also like to see more reporting functionality out of Apttus CPQ **Recommendations to others considering Conga CPQ:** Try not to use a lot of custom code. The out of the box product works well by itself. **What problems is Conga CPQ solving and how is that benefiting you?** We use Apttus across the board for our Sales team. It's the primary tool for Sales Reps to get Quotes/Proposals created in SFDC, priced and approved before sending out to the customer for Signature. This is a fairly streamlined process that after time, has become second nature for our Sales team. We also leverage Apttus CLM for our Negotiated MSAs. Both products work well together and are a great solution for any Enterprise Business. ### 17. it works but is slow **Rating:** 3.5/5.0 stars **Reviewed by:** Jennae C. | SDR Team Lead, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Conga CPQ?** it helps avoid using complex math by hand and risking human error **What do you dislike about Conga CPQ?** it lags when creating quotes and using the tool **Recommendations to others considering Conga CPQ:** make sure it is implemented correctly in your environment **What problems is Conga CPQ solving and how is that benefiting you?** streamlining the quote to cash process ### 18. Jordan Mulford Review **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | Senior Sales Enablement | Global Excellence Team, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2017 **What do you like best about Conga CPQ?** I like that it allows our sales reps to check out line items from a cart in order to create an easy to generate contract...this is leaps and bounds better than our old way of doing things. Moving forward, Apttus will continue to make our reps more self sufficient. It will also also give us more ability when we move towards e-commerce pieces. **What do you dislike about Conga CPQ?** I think that it could be more intuitive. Lots of different click paths that are unnecessary...which gets confusing for reps. The loading bar is deceptive. It is slow at times. **Recommendations to others considering Conga CPQ:** Be prepared for change. Once you understand it though it is super easy. **What problems is Conga CPQ solving and how is that benefiting you?** I think we have been able to streamline our proposal generation, contract creation, and overall negotiation process. Deals are moving quicker through the pipe with this tool. Specifically, approvals move much quicker with the Apttus system. Before our system was stuck together with figurative "gum" and "duct tape." ### 19. Working as Principal CPQ Engineer at Aspect Software **Rating:** 4.5/5.0 stars **Reviewed by:** Mallesh K. | PRINCIPAL CPQ ENGINEER, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2017 **What do you like best about Conga CPQ?** I liked Angular JS interface which is faster than the earlier version. We have recently upgraded Angular JS and most of our business like a lot. This has good performance and Option page limitation and fast. And also Apttus CPQ is capable for most of our requirements but off-course Aspect has more customization due to complex scenarios. **What do you dislike about Conga CPQ?** But we do observed ABC rule which is the replace of SFDC depended pick-list functionality. Not sure why Apttus introduced additionally setup for already existed SFDC functionality. New version always should decrease the no of steps instead of increase. **Recommendations to others considering Conga CPQ:** CPQ needs to improve little more like functionality wise and easy setup wise. We have observed some reprice issues in Angular JS where we need to reprise mutiple times to get the correct price so we have reported this to Apttus. And also the latest version always feasible than earlier one **What problems is Conga CPQ solving and how is that benefiting you?** We mostly solving the problems using CPQ rules like Constraint rules and Field Expressions and so on. I got to know in Angular JS, Field Expression features are more extended which is helping a lot to fulfill our business requirements. ### 20. Simple and easy to flow through **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Conga CPQ?** Simple and easy to flow through. Easy to add products and configure, **What do you dislike about Conga CPQ?** Could be a little faster. Page loads take some time and the recalc is a bit slow. **What problems is Conga CPQ solving and how is that benefiting you?** Sales CPQ ### 21. CPQ that makes end user's life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Vardhan R. | Project Manager, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2017 **What do you like best about Conga CPQ?** it's robust features which allow us to configure the most complex products in the contact center business which in turn gives the complete control of quote to order process.It has a lot of strong out-of-the-box functionalities which really helps us to configure a better quoting tool for the sales reps. **What do you dislike about Conga CPQ?** 1. Apttus doesn't allow us to expand more on the Sales force standard objects 2. Though it has a lot of capabilities in terms of handling the business logic, a better and intuitive UI would do wonders for Apttus. **What problems is Conga CPQ solving and how is that benefiting you?** The best thing about Apttus CPQ is it handles the most complex pricing combinations, it acts as a centralized location for all the sell-able products , pricing which can be updated and maintained very easily. ### 22. Comprehensive CPQ Tool for Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Shirish D. | Senior Manager Sales Operations, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2017 **What do you like best about Conga CPQ?** Out goal when we started looking for CPQ solution was to get something that was native to Salesforce and Apttus was the first CPQ application that was. It was able to handle our complicated pricing scenarios and helped provide insights into the discounting and selling process like never before. The approval process is also very handy in making sure the reps are not discounting greater than they should be. We also have implemented the X-Author for Excel and Word which has helped us with migrating our Key Account Team over to CPQ from their excel spreadsheet thereby making the system the one process for everyone. **What do you dislike about Conga CPQ?** The speed is slow at times, specially when you have a quote with hundreds of lines. Support is very slow as well. Depending on who you get, it may take from 2 days to sometimes few weeks and even months to get a issue resolved. We finalized on Apttus CPQ much before they had their support tiers in place and we think we should have been automatically grandfathered into the higher tier by default at least for the first year. Also their new Angular UI is lacking some of the features that we grew to like in the Classic UI. There has been a great improvement in documentation and product architecture from the time we launched to this date. **Recommendations to others considering Conga CPQ:** The best piece of advice we received before we embarked on this journey was to get the Apttus 5 day training which I think helped us tremendously during the planning and implementation of the project as we were able to envision our process with Apttus functionality. **What problems is Conga CPQ solving and how is that benefiting you?** We were able to reduce our product price books from 6 down to 1 thereby reducing the management of the product catalog. Integration with Docusign allowed the reps to send accurate and more efficient quotes to the customers with relevant Terms and Conditions based on the products selected thereby reducing the number of returned orders by 97%. It also helped control reps selling into market segments they were not authorized to do so. Helped us gain insights into the selling and quoting process. ### 23. Has a lot of features but difficult to customize to match our needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Conga CPQ?** Powerful features such as contract lifecycle management. Email responses to get approvals works perfect. **What do you dislike about Conga CPQ?** Salesforce limitations impact full automation of the contract lifecycle process. Adoption of Apptus requires a lot of handholding and further customization of an initial implementation. Hence, be mindful of bearing additional costs on making this tool robust. **Recommendations to others considering Conga CPQ:** Be prepared for a journey while implementing Apttus. Good preparation on To-be state helps... **What problems is Conga CPQ solving and how is that benefiting you?** Contract lifecycle automation through enabling workflows ### 24. A Complete CPQ Soluton **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny K. | Salesforce.com Systems Administrator/Technical Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2017 **What do you like best about Conga CPQ?** 1. Completely native to saleforce platform 2. Can be configured to sell bundles, products with options and attributes 3. Offers advanced workflow and approvals capability to program complex approvals 4. Offers seamless integration with billing solutions 5. You get great relational data with reports and dashboards 6. one click renewals capability 7. Training webinars is a nice addition 8. Love seamless integration with docusign and x-author **What do you dislike about Conga CPQ?** 1. Support is better but can still be improved by hiring more knowlegeble staff and/or trainign the support personals so that issues can be resolved quickly. 2. Admin guides are improved but still it is difficult to figure out what bugs were reported in the the version that is installed. It will be nice to get webinars or self guided training video's for admins because if admins understand the full capabilities of such a strong system they will be able to improve the user experience. **Recommendations to others considering Conga CPQ:** This is a enterprise level solution to meet the CPQ needs which can handle a lot of use cases and also a complete solution with approvals, templates, and billing. You should identify the needs of the business and choose a solution that will meet the needs. **What problems is Conga CPQ solving and how is that benefiting you?** We wanted to reduce the time it takes the quotes to go to the customer and with fewer errors. We are able to achieve this with Apttus because all pricing and approval process is built in the system. Managers can approve the quotes from their cell phone while travelling and rep can generate the quotes and send it to the customer via docusign. ### 25. Strong Configure Price Quote Solution - Improved Sales Team Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Jack B. | Sales Operations Manager, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Conga CPQ?** Apttus' native Salesforce CPQ application allowed us to integrate it into our environment with less administrative resources than would have been required for a non-force.com application. Our integration partner Uptima was recommended by Apttus, and Uptima was instrumental in ensuring that we launched while staying on budget. Apttus' Xauthor for Word allowed us to create multiple versions of our standard quote/order confirmation, addressing unique standard terms for different types of sales automatically. Apttus CPQ pricing functionality was flexible enough to address all our varied pricing scenarios. These included user based tiered licensing, account based tiered pricing, quantity discounts, promotional discounts, and discretionary discounts. Apttus' strong integration with leading esignature vendors DocuSign and Adobe allowed us to completely change our sales process, gaining a customer signed agreement for every sale. Overall, we improved our compliance with subscription auto renewal requirements while reducing our sales reps time spent explaining auto renewal terms, resulting in an uptick of 50% on our auto renewal business as compared to non-auto renewal business. **What do you dislike about Conga CPQ?** Implementing a CPQ solution is more complex than implementing a standard SFA solution with similar costs. Apttus' complexity requires us to have a dedicated full sandbox for Apttus CPQ release testing. Our initial contract from Apttus did not include a premium support option. They have since changed their process to include this as an option for most CPQ sales. Given Apttus CPQ's complex nature and our limited administrative resource, we are currently in negotiation to add premium support to our contract. Documentation and training were not as robust as we would have liked when we started our project (January 2015). Since our launch, in October 2015, we have seen continual improvements in documentation. We have not yet assessed their recent training offerings, although they have told us our and other client feedback was instrumental in improving their training offerings. **Recommendations to others considering Conga CPQ:** Apttus has the most comprehensive roadmap for their overall quote to cash platform. We are using CPQ, Xauthor for Excel, Xauthor for Word, and are a lighthouse customer for their Machine Intelligence solution. We have also invested in their Contract Lifecycle Management solution, although we have not yet implemented it. **What problems is Conga CPQ solving and how is that benefiting you?** With Apttus CPQ, we have been able to incorporate our business rules within our product catalog, improving the relevance of product search results. Additionally, Apttus CPQ together with the Apttus DocuSign integration has reduced the complexity of our standing order and auto renewing subscription process. This allows our sales teams to deliver an accurate quote more efficiently with less channel conflict. ### 26. Apttus CPQ - **Rating:** 5.0/5.0 stars **Reviewed by:** Gautam S. | Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2017 **What do you like best about Conga CPQ?** We have an extensive implementation of Apttus here ! We are using all tools offered by Apttus and so far it has been a great experience. There are sometimes however glitches and we fall into pit blocks but Apttus has been a great tool (& only so far) fitting in our requirements. We will continue to learn and adapt Apttus. Our users like the way X Author providing a seamless integration with excel. It helps us to keep everything on the ease of use at the same time running our back end processes from the integration. What I like : Ease of Administration. What i dislike Ability to suit in SMB business. **What do you dislike about Conga CPQ?** Ability to chip into the SMB and Mid Market Business. Ability to reduce the Sales Cycle. **Recommendations to others considering Conga CPQ:** Suits well in your business needs. **What problems is Conga CPQ solving and how is that benefiting you?** Beneficial for Enterprise Sales Cycles. ### 27. Apttus is more user friendly tool to configure. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2017 **What do you like best about Conga CPQ?** UI based configuration is the best and also collaboration is also the best from Apttus. All salesforce will love the collaboration. I would like to recommend about collaboration for the same. Xauthor is also one of the brilliant reporting tool most of them will have to have the same. Most of the setup and configuration is very hands on and its very easy to validate. 1. Apttus CPQ 2. Collaboration request. 3. XAuthor the above 3 are best I worked so far. Not just Apttus but with any CPQ, clearly work through your processes and how your information evolves through the flow. Ensure your systems of records are available in a manner the allows for easy integration into CPQ so your CPQ platform doesn't evolve into your system of record. Work through your product structure and attributes to for a clear point of view as to what attributes are resolved at selection versus those that are tweaked through the process. As a SFDC shop, the benefits of choosing a native SFDC solution has continued to to validate our decision.We have invested heavily in a java-based guided selling solution sitting on top of Salesforce.com. It was important to find a partner that was tightly integrated to this platform. Additionally, we recognized that this was only the beginning of our CPQ journey and wanted the ability to evolve our platform and grow the breadth and depth of our solution. We selected Apttus based on several key factors; 1. native salesforce, 2. highly configurable with a lot of strong out-of-the-box functionality, 3. customization leverages apex and visualforce, 4. highly scale-able, 5. easy maintenance of output documents via X-Author, 6. wide variety of potential add-on solutions via the products continually enhancing UI centric elements and the underlying engine. We continue to benefit from our decision to use a native SFDC solution, allowing us to adjust our solution via SFDC's declarative and programmatic customization... **What do you dislike about Conga CPQ?** every time the new release comes when we updates the patches...existing setup is breaking. **Recommendations to others considering Conga CPQ:** Looking for more user friendly improvements. we had few issue everytime deploying new enhancements breaking existing build. **What problems is Conga CPQ solving and how is that benefiting you?** small changes ### 28. Slow moving **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2018 **What do you like best about Conga CPQ?** Calculates quotes correctly and takes away the "by hand" steps **What do you dislike about Conga CPQ?** Apttus is very slow moving and has too many clicks. Takes forever to create one quote. **What problems is Conga CPQ solving and how is that benefiting you?** Benefit is quote creation ### 29. Quality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Conga CPQ?** Easy to use and very organized. I enjoyed the layout. **What do you dislike about Conga CPQ?** Not a broad range of options within Apttus CPQ. **What problems is Conga CPQ solving and how is that benefiting you?** Attempting to organize product & pricing configurations across our sales channels. ### 30. Comprehensive platform for Quoting, but Complex and less flexible to various business needs **Rating:** 3.5/5.0 stars **Reviewed by:** Abhijit K. | Staff Applications Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2017 **What do you like best about Conga CPQ?** 1. The Approval package has best features to accommodate the matrix and its highly configurable. 2. X-Author app is a great tool and has great features and user friendly. 3. Apttus CLM tool easily integrates with CPQ 4. Being native to Salesforce it easily integrated with our other SF products providing better user experience to our users. 5. Latest version of CPQ packages provide better UX **What do you dislike about Conga CPQ?** 1. Have restrictions if business needs differ from the product core functionality 2. Few out of the box feature are not configurable which lead to custom efforts 3. Certain complex business scenarios are not part of core product, which leads to customization. 4. Not fully compatible with SF Lightning. 5. Latest versions are not compatible with custom features which are hurdles for future upgrades. 6. Slowness in cases with Quote with high number of Products **What problems is Conga CPQ solving and how is that benefiting you?** 1. Our Approval process is now automated and highly configurable based on our wide range of matrix 2. As integrated with other tools/apps in SF it provides a clear view of various deals getting created in the system. 3. Moving away from traditional excel tools. ### 31. Intelligent CPQ Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Chirag G. | Salesforce/Apttus Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2017 **What do you like best about Conga CPQ?** It is 100% native to Salesforce. It's highly configurable and customizable up to a very good extent. Salesforce admin can easy manage CPQ as well. **What do you dislike about Conga CPQ?** Resources are not open for developers and lack of documentation. **Recommendations to others considering Conga CPQ:** It a leading product in the market. The team has got innovation and adding new features in every release. **What problems is Conga CPQ solving and how is that benefiting you?** It is helping my client selling their products more efficiently. Major overhead was reduced by using apttus approval management. ### 32. Best CPQ Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2017 **What do you like best about Conga CPQ?** It is best for any type of company because it can handle any kind of pricing for small, medium and any enterprise company's products. The x-author product makes it unique in the market because company product managers can update and create new price list items using Microsoft excel which very handy for the customer. We selected Apttus based on several key factors; 1. native salesforce, 2. highly configurable with a lot of strong out-of-the-box functionality, 3. customization leverages apex and visualforce, 4. highly scale-able, 5. easy maintenance of output documents via X-Author, 6. wide variety of potential add-on solutions via SFDC appexchange. **What do you dislike about Conga CPQ?** I think that it could be more intuitive. Lots of different click paths that are unnecessary...which gets confusing for reps. The loading bar is deceptive. It is slow at times. **Recommendations to others considering Conga CPQ:** Not just Apttus but with any CPQ, clearly work through your processes and how your information evolves through the flow. Ensure your systems of records are available in a manner the allows for easy integration into CPQ so your CPQ platform doesn't evolve into your system of record. Work through your product structure and attributes to for a clear point of view as to what attributes are resolved at selection versus those that are tweaked through the process. As a SFDC shop, the benefits of choosing a native SFDC solution has continued to to validate our decision. **What problems is Conga CPQ solving and how is that benefiting you?** I think we have been able to streamline our proposal generation, contract creation, and overall negotiation process. Deals are moving quicker through the pipe with this tool. Specifically, approvals move much quicker with the Apttus system. Before our system was stuck together with figurative "gum" and "duct tape." ### 33. A great deal to have Apttus CPQ **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurav S. | Software Engineering Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2017 **What do you like best about Conga CPQ?** 1. It has upgraded Angular version has very good look and Feel User Interface. 2. Supports Multilevel Approval Management. 3. The out of the box features that apttus provides 4. X-Author app is a great tool and has great features and user friendly. 5. Need Proper Knowledge on the tool so that we can effectively utilize all the features and highly recommend Apttus CPQ for Enterprise and Mid-Market clients. **What do you dislike about Conga CPQ?** Lots of different click paths that are unnecessary...which gets confusing for representative, but can be proved efficient if this can be viewed from another angle. **Recommendations to others considering Conga CPQ:** Need Proper Knowledge on the tool so that we can effectively utilize all the features Highly recommend Apttus CPQ for Enterprise and Mid-Market clients **What problems is Conga CPQ solving and how is that benefiting you?** 1. We have been able to streamline our proposal generation, contract creation, and overall negotiation process. Deals are moving quicker through the pipe with this tool 2. Setting up Delegate Approver Setup for Higher discount on Matrix Setup 3. Master Data driven configuration ### 34. A great configurator but plan carefully **Rating:** 3.0/5.0 stars **Reviewed by:** Vishal B. | Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2017 **What do you like best about Conga CPQ?** 1- The out of the box features that apttus provides. 2. Being a managed package within salesforce saves on integration cost and effort. 3. Reaps the benifits of salesforce.com being on the same platform and a force.com app. 4. Training effort - The same SFDC admin can administer this without significant training 5. Approval Process - The approval module is a great upgrade from what salesforce.com provides 6. Integration with CLM - as Apttus also provides a CLM module the CPQ naturally integrates with this tool. 7. Renewals and Contracts - A great feature provided by apttus where you can do out of the box renewals. it helps especially the Software industry. **What do you dislike about Conga CPQ?** Not able to write extremely complex rules without customization. Some out of the box features like renewals, ramps cannot be customized without significant customization. Cannot make the tool look the way we want without custom code - UI needs to be more flexible. Add more ways to write complex rules especially for the manufacturing industry. **Recommendations to others considering Conga CPQ:** Do a feasibility study before implementing this tool to make sure everything you need is supported or be ready to adapt to the software you choose inorder to avoid expensive and complex customizations. **What problems is Conga CPQ solving and how is that benefiting you?** Building a global standard CPQ tool for a growing organizaiton. Standardizing the approval process Master Data driven configuration A salesforce.com bases front office experience. ### 35. Apttus CPQ review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2017 **What do you like best about Conga CPQ?** Using Apttus CPQ to generate my quotes out of SFDC and then use CLM to automate the rest of the contract's lifecycle. Apttus CPQ makes it simple to pick and choose what exactly I am putting into the quote, including discounts and terms. The way it prompts me to select the correct products or services makes my job easier and has increased uniformity on my team and simplified our selling process. Only an hour of training from our Admin was required to grasp the best way to use it and it was implemented quickly. **What do you dislike about Conga CPQ?** I can't come up with anything related to the product that I don't like. The changes on the backend are delegated to the Admin, so I should be patient when major pricing changes or new products are added, but that waiting period will come with any product if your company is looking for standardization. **Recommendations to others considering Conga CPQ:** Apttus CPQ team is well to work with and they are great at work. Consultative and expert. **What problems is Conga CPQ solving and how is that benefiting you?** Time is money and a smooth quoting process also is my sanity. Apttus CPQ has saved me a lot of time and also a lot of patience. I used to get frustrated working out of Excel documents and manually putting numbers into my quotes. This is the perfect complement to what I sell. ### 36. Strategic program manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2017 **What do you like best about Conga CPQ?** • Apttus CPQ provides a lot of Out of the box features for product, pricing and packing configuration and provides an easy shopping cart experience with quick quoting process. • As it’s embedded within salesforce, the ease of integration and visibility to all the users makes it easy to use. • As most of the complex pricing and packaging can be achieved within the application the technology costs have drastically reduced. • Incorporates the industry grade CPQ practices. • Eliminates manual processes through streamlined and simplified processes. • Highly scalable and integrates well with the other counterparts of the Quote to Cash process. • In case of missing functionality the product team is quick in understanding the CPQ/ ABO customer requirements and incorporating them in the near term or longer term roadmap. **What do you dislike about Conga CPQ?** • Some features such as Upgrades/Amends still need customization as it does not meet the need. • Ramps for multi years for bundles products are yet to be included in the CPQ product. • Sync back to opportunities for multiyear deals is not ideal as it impacts year on year forecast **What problems is Conga CPQ solving and how is that benefiting you?** • Out-of-the-box support for multi-lingual, multi-currency globalization of Pricing and quote process • Optimization of sales effectiveness by leveraging modern technologies (mobile) • Faster time to market for launch for products • QTC platform is global and support global product and sales enablement (Pricing, packaging, promotions and sales polices) consistently across markets • Flexibility for customers regarding payment and pricing options with internal approvals enabled • Helped our company enable a test and learn mode prior to a wide scale product launch in different markets to enable product, pricing and packing optimization. ### 37. Quick, Easy, Real time quotes on the go! **Rating:** 4.5/5.0 stars **Reviewed by:** Adam I. H. | Sales Operations Team Lead, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2017 **What do you like best about Conga CPQ?** Quote generation from my cellphone in the field. Quick, easy, straight forward to use. Complex SKU's are easily organized with Apttus. Excellent versioning control for quoting. At times we have to send 4-10 quotes to a single customer. Keeps things straight forward and ease of use is A-OK! **What do you dislike about Conga CPQ?** Not a ding to Apttus, but when we put out a new product - we have to adjust SFDC to publish accurate information. Its a measure 10 times, cut once experience. Again, this is an internal situation and no harm nor foul to Apttus. **Recommendations to others considering Conga CPQ:** Have more than 10 Sku's? Give Apttus a try. The more complex the quoting sales cycle, the more awesome it is. Attention to detail when creating the UI is slick and that helps with User adoption in house. **What problems is Conga CPQ solving and how is that benefiting you?** Quote generation should be easy. We over complicated it early on with a homegrown system that didn't solve all opportunity needs. Native to SFDC, so easy to search, adjust and resend. ### 38. Using Apttus CPQ **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek S. | Software Engineer, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Conga CPQ?** We created bundles, features and options completely on our own, and we don't have an IT department. We were up and running in a VERY short time. **What do you dislike about Conga CPQ?** Nothing that I dislike, team can work a bit on improving the performance a bit. Feature wise, it is rich enough to mould any sales requirement in system. **Recommendations to others considering Conga CPQ:** Also- you need to work on "sales tax". Otherwise, you guys are awesome !! **What problems is Conga CPQ solving and how is that benefiting you?** This makes quoting so simple. Our sales team can pump out quotes faster than they can enter in a new lead. Usin APttus CPQ, they were quoting from home. Before they had to work on excels and documents. ### 39. Incredibly Robust **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2017 **What do you like best about Conga CPQ?** The Apttus CPQ is definitely one of the most robust CPQ systems for the Salesforce platform. The ability to configure things exactly the way your company does business is outstanding. There are also tons of supporting modules that allows for flexibility depending on the structure of your organization. One great example of the is their Intelligent Workflows and Approvals. **What do you dislike about Conga CPQ?** Setting up some of the more nitty gritty elements of the Apttus CPQ system can sometimes be a pain. Some of it is just Salesforce limitations. Things like having to run maintenance buttons makes the program feel old and outdated, but again these are mostly Salesforce limitations. Some would argue it's too complicated, I think the reason for the complication is due to the shear number of business cases it can support. **Recommendations to others considering Conga CPQ:** If you plan on rapidly growing and expanding, this is your product. If you have a very simple product and sales process, look elsewhere. **What problems is Conga CPQ solving and how is that benefiting you?** We are solving almost the entire CPQ ecosystem for a SAAS company. The true benefits of this is the ability to accurately and quickly track the pipeline from Order Form to Revenue. We are also realizing the benefits of massive expansion, including the ability to use Multi-Currency. This has greatly increased the rate at which we can do business. ### 40. Apttus CPQ SME **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2017 **What do you like best about Conga CPQ?** Ease of configuration, suitable across multiple industries. **What do you dislike about Conga CPQ?** Contract Management can be more intuitive . **Recommendations to others considering Conga CPQ:** Nice ecosystem with salesforce **What problems is Conga CPQ solving and how is that benefiting you?** It helps businesses innovate on their pricing strategies and speed of go to market is really fast. ### 41. Awesome Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Conga CPQ?** The ease of use of Apttus CPQ is very essential. we need to create quotes to customers ASAP and APttus CPQ allows me to configure quotes in a quick manner with accuracy. Not to mention the flawless pricing and order management, it is a game changer in Quote to cash world. It like this tool **What do you dislike about Conga CPQ?** We have not run into anything that we dislike. **Recommendations to others considering Conga CPQ:** It helps our sales team select the right product and automatically determine the correct discount, that was previously a very complicated pricing matrix. Auto add product in the cart based on rules is really amazing feature. **What problems is Conga CPQ solving and how is that benefiting you?** Apttus CPQ has automated our quoting process eliminating typographical errors and errors in calculations, and has reduced the time to produce a quote from up to an hour, down to minutes per quote. ### 42. Fantastic Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2017 **What do you like best about Conga CPQ?** Apttus has been a huge benefit to our company. It has allowed us to streamline approvals and structure more profitable deals for the company. We have a fairly complex sales cycle to accommodate and Apttus has absolutely been the right tool for us. **What do you dislike about Conga CPQ?** The implementation was a bit rocky and user adoption was low at first as the reps struggled to use the new tool. **Recommendations to others considering Conga CPQ:** I would recommend, implementations are tough to work through but the end game is worth the initial struggle. **What problems is Conga CPQ solving and how is that benefiting you?** We have a complex sale with multiple elements, reps struggled understanding all of these different elements and would often times delay the sales cycles. Apttus has several tools that have helped reps gain visibility into the various requirements of the deal and it has resulted in a much more efficient back office process. ### 43. Inspirational Customer Care, Visible Growth potential **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2017 **What do you like best about Conga CPQ?** The way they care about customer and they engage in their product development. **What do you dislike about Conga CPQ?** Because they are growing so fast, sometimes is a bit disorganized or out of sync within the company itself. **What problems is Conga CPQ solving and how is that benefiting you?** Pricing Execution ### 44. Apttus CPQ Tool Improves our Business Process **Rating:** 4.5/5.0 stars **Reviewed by:** Rita H. | Sr. Pricing Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2016 **What do you like best about Conga CPQ?** The fact that this product is native to Salesforce has allowed us seamless integration points with Apttus CPQ. Our end users don't even realize when they are switching between products. It also allowed us to standardize pricing and procedures which were like the wild wild west prior to moving to Apttus. **What do you dislike about Conga CPQ?** Sometimes the speed of the system is slow. We have discovered this might be based on the hardware that our end users utilize. I am not too fond of the way they handled support costs. They include basic support in your subscription but that has a 2 day response time. If you want a better plan the costs are prohibitive. It was going to be more for the support fee than the actual cost of the annual subscription. This is not to say that the basic included support is not good. It is just that they prioritize the basic support cases below the other paid support models which can hold up your response. **Recommendations to others considering Conga CPQ:** Be sure to budget for training for your admins and end users **What problems is Conga CPQ solving and how is that benefiting you?** We used to use several spreadsheets and separate quoting systems with a total lack of consistency. Apttus has allowed us to streamline the quoting and pricing process so that all users are using one system. ### 45. CPQ Advantages **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Conga CPQ?** Automate sales process, from quotes to contracts. best suits for Enterprises **What do you dislike about Conga CPQ?** need to give code access and enhance the existing functionalities. **Recommendations to others considering Conga CPQ:** need rich ui and more user friendly **What problems is Conga CPQ solving and how is that benefiting you?** still not migrated to lightning, rich ui is not available. ### 46. Director of Sales Operations **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2017 **What do you like best about Conga CPQ?** I like the logo color the parties lots of customer support **What do you dislike about Conga CPQ?** it's too big, too cumbersome, not agile enough **What problems is Conga CPQ solving and how is that benefiting you?** quoting prices. allows product management to communicate update price list easily ### 47. Implemented CPQ for 20 Offices **Rating:** 5.0/5.0 stars **Reviewed by:** Greg M. | Vice President, Global Sales Operations, Photography, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2016 **What do you like best about Conga CPQ?** The fact that the CPQ offering is a component of their larger Quote-to-Cash vision, strategy and suite of connected products. Their CPQ offering provides a deep set of sophisticated capabilities that enable users to accomplish complex configurations within a simple end user experience. **What do you dislike about Conga CPQ?** Because it offers so much sophisticated functionality, it is a little more difficult to set-up. While I was successful implementing their Contract Lifecycle Management product with their Professional Services team, I recommend using a third party consultant such as Blue Wolf or Slalom Consulting to help work through the deep and rich features and capabilities offered by Apttus CPQ. **Recommendations to others considering Conga CPQ:** The best practice is to connect your quoting process to your contract management process and ultimately convert your contracts to your billing. Having all of those processes connected seamlessly across your Quote-To-Cash operation. Most importantly, make sure you tie your Incentive Compensation Management (ICM) platform into your CPQ program so that as your Sales Reps create their quotes, they get immediate insight into how each configuration, price and discount affects their bottom line. This is the best way to ensure that they price their deals in balance between discounting appropriately to compete, but still preserving profitability and also ensuring the configurations best meet customer needs. Also consider the concept of guided selling to further drive sales reps decision making as well as the new emerging AI capabilities to make it that much easier for Sales Reps to interact with their CRM platform. **What problems is Conga CPQ solving and how is that benefiting you?** Disconnected quoting, rogue discounting, e-mail based approvals, lack of insight into what Sales Reps are quoting and generating proposals without the insight into how each quote impacts compensation are all challenges that degrade the effectiveness of your most critical sales process - proposing your solution to your prospective customer. CPQ is the critical component that enables you to automatically generate a quote from your Opportunity record with all of the relevant customer or prospect header information already embedded. It constrains the quote by the rules of your product configuration parameters, ensuring that the Sales Rep constructs a logical solution with all of the necessary components. It helps avoid assembling the wrong components or in ### 48. New to APTTUS...great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Laurie T. | Salesforce CRM Administrator, E-Learning, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Conga CPQ?** The Support I have received as a new user to APTTUS is terrific. **What do you dislike about Conga CPQ?** Documentation is not the greatest, especially for a new user like myself. Fortunately the support frequently makes up for it. **Recommendations to others considering Conga CPQ:** Lots of bells and whistles, put them all to work for you. **What problems is Conga CPQ solving and how is that benefiting you?** quoting and Producing Agreements ### 49. Good Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Conga CPQ?** The way it integrates and uses the data security **What do you dislike about Conga CPQ?** nothing much, may be the UI needs to be updated a bit **What problems is Conga CPQ solving and how is that benefiting you?** Sales ### 50. Pioneer in the Industry. Best in terms of its standard. Lives to its reputation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2017 **What do you like best about Conga CPQ?** What do you like best? Implementation for Apttus is greatly helpful, easy and allows for easy configurations. Some configurations that clients require need great deal customization and the customer is always on the move to add new features in the CPQ engines or for the matter even into the contract life cycle system as well. Apttus has served its purpose for all these needs. I could hardly identify any feature that was not available in the Apttus system that could not address the customers needs. The Flexibility among configuration and code and also integration with the markets other Cloud based leaders brings about a Paradigm change that Apttus gives us. This has not only improved the sales but also has greatly enhanced the time gaps. Recommendations to others considering the product I strongly recommend Apttus, especially if you are in a complex and demanding enterprise environment. What business problems are you solving? What benefits have you realized? Apttus has done a great job in supporting our very complex environment. We have a very large and demanding sales force with a lot of very specific requirements for quoting. Apttus Professional Services has done a fantastic job in partnering with our team to deliver a solution that allows us to quote seamlessly across our entire, very large portfolio. **What do you dislike about Conga CPQ?** There is not much to dislike with Apttus and I have used two other systems for CPQ as well. And Apttus is simply outstanding. The only complain that any one could get it Apttus the migration of Data i.e. records configured for Apttus. Its not entirely click path easy migration process and may have a minor complication to it. **Recommendations to others considering Conga CPQ:** Become platform independent. **What problems is Conga CPQ solving and how is that benefiting you?** Apttus has done a great job in supporting our very complex environment. The demand for expertise on Salesforce is ever growing and its hard to imagine a life with Salesforce with Apttus to make lives easy. We have a very large and demanding sales force with a lot of very specific requirements for quoting. Apttus Professional Services has done a fantastic job in partnering with our team to deliver a solution that allows us to quote seamlessly across our entire, very large portfolio. ## Conga CPQ Discussions - [Apttus CPQ Integration with Oracle EBS R12 and SFDC](https://www.g2.com/discussions/apttus-cpq-integration-with-oracle-ebs-r12-and-sfdc) - 1 comment, 1 upvote - [View Conga CPQ pricing details and edition comparison](https://www.g2.com/products/conga-cpq/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+09%3A09%3A09+-0500&secure%5Bsession_id%5D=f36e8f03-d04c-4e45-9b26-ad387872d821&secure%5Btoken%5D=bdbda40d2ae7dbf8437c810b897cf54077287787b584ecc992babf090b7ba164&format=llm_user) ## Conga CPQ Integrations - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - [Conga Composer](https://www.g2.com/products/conga-composer/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP Analytics Cloud](https://www.g2.com/products/sap-analytics-cloud/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) ## Conga CPQ Features **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Customer Requirements** - Quoting - Configuration - Pricing **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Contracts** - Creation - Negotiation - Execution **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Revenue** - Invoicing - Matching - Recognition **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Document Management **Channels** - Mobile User Support - Channel Partner Support - eCommerce **Platform** - CRM Integration - Integration API - Internationalization - Scalability - Reporting and Dashboards - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations ## Top Conga CPQ Alternatives - [Agentforce Revenue Management (formerly Salesforce Revenue Cloud)](https://www.g2.com/products/agentforce-revenue-management-formerly-salesforce-revenue-cloud/reviews) - 4.2/5.0 (1,408 reviews) - [DealHub AI](https://www.g2.com/products/dealhub-ai/reviews) - 4.7/5.0 (842 reviews) - [QuoteWerks](https://www.g2.com/products/quotewerks/reviews) - 4.4/5.0 (191 reviews)