RD
Rushikesh D.
System Engineer
Enterprise (> 1000 emp.)
"Conga Composer: Powerful Document Automation for Salesforce at Enterprise Scale"
5/5
What do you like best about Conga Composer?

Conga Composer is strong document generation tool that significantly simplifies and automates the creation of business-critical documents. The flexibility offered in template design and data mapping is impressive. Overall, Conga Composer delivers outstanding value by improving efficiency, ensuring data accuracy, and maintaining professional document quality at scale. It’s clear the product is built to solve real enterprise challenges and continues to be a cornerstone for document automation within Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Initial configuration and template setup can be complex, especially for first-time users or teams without strong technical support. Once we are familiar with this product then we are able to handle easily. Review collected by and hosted on G2.com.

Mounika R.
MR
Mounika R.
CPQ Consultant
Mid-Market (51-1000 emp.)
"Seamless Conga Composer + CPQ Integration That Saves Time on Proposals and Quotes"
5/5
What do you like best about Conga Composer?

We use Conga Composer along with CPQ and we can seemlessly integrate both the packages. We use Word, Excel, Power point with Conga Composer to easily meet our business requirements. Contracts, Proposals/ quotes generates seemlessly in the format that we designed the templates - This saves our time a lot, since we frequently use the emplates. We do Orders and Quote Generation, Conga Composer well fits with the Conga CPQ that eases our work. Once everything is set up correctly a novice person without a technical knowledge can also generates the proposals with templates. Conga Composer has a strong Customer support when in need they help with fixes. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

So one thing we observed is the Template designing. Basic templates rae easy to design, but the complex requirements like conditional logics, multiple objects involvement needs strong working skills and Expertise in Conga composer. And when there is a need to enhance the Template with new requirement even if it is a small change it takes time to update the multiple tables and conditions involved. When something goes wrong the errors are too generic to understand and troubleshoot. Templates with Mutiple LineItems often takes time to generate. Customer still needs support is needed when trouble shoot. Review collected by and hosted on G2.com.

NS
Nandini S.
"Effortlessly Automates Document Generation"
5/5
What do you like best about Conga Composer?

I like how Conga Composer makes life easier by seamlessly pulling Salesforce data from both standard and custom objects, which allows for easy document generation. It helps us utilize other Conga tools like eSignature and Conga batch classes and triggers. Conga Batch uses Conga Composer to bulk generate documents on a schedule, whether it's monthly or weekly, which is super useful. Switching from LibreOffice Writer to Conga Composer has been beneficial as it offers higher quality CRM integration and document generation. The initial setup is basic and easy, just requiring an install from AppExchange and setting permissions. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Not really specific as it is very helpful for business purposes, but we can always improve on performance. Review collected by and hosted on G2.com.

DR
Danny R.
"Great for Document Automation, Startup Learning Curve"
4/5
What do you like best about Conga Composer?

I like how straightforward Conga Composer is once you get the hang of it. The core concepts make sense, and building or updating documents becomes pretty routine once you're familiar with how everything works. One of the best aspects is probably the documentation, as it really helps with getting documents out to customers. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

The main challenge is getting to a high level of understanding Conga Composer. It has a lot of moving parts, so creating or troubleshooting solutions requires checking multiple areas like templates, queries, supporting objects, and automation. Issues are not always obvious, and resolving them needs a broad understanding of the full setup rather than just a quick fix. Also, for beginners, it can be quite difficult and complicated at times. Review collected by and hosted on G2.com.

SM
Sasmita M.
"Streamlined Document Generation with Robust Integrations"
5/5
What do you like best about Conga Composer?

I use Conga Composer to generate documents easily by eliminating manual repetitive processes, making it a one-click process. It dynamically generates documents for multiple records directly from Salesforce data, removing the need for manual document creation for each record. I find it easy to integrate with multiple applications, which adds flexibility and reliability. I love how Composer is improving by adapting to new technologies, making it more reliable. For example, they recently introduced ColumnHide and TableHide functionality, reducing the dependency on MS Word limitations and proving useful with automation apps like Conga Batch/Trigger or Salesforce Flows. This makes it a highly automated dynamic document generation tool. It is simple to integrate with other products, such as DocuSign, allowing us to use multiple functionalities directly with Composer's Solution URL parameters. The initial setup was straightforward, and their support provides documentation, so I can rely on them if I encounter challenges. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

One major thing that can be improved is, sometimes while using complex templates inside Conga Composer or using multiple nested logic within a template, it causes a lot of delay in generating the document. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
IH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Conga Composer - A Great Tool"
5/5
What do you like best about Conga Composer?

Conga Composer is an excellent tool for creating templates that enable the generation of dynamic content. The community and support resources are very helpful, providing answers to any questions that may arise. Features like solution building, the query builder, and template formatting are all thoughtfully designed, taking into account a wide range of business use cases. From a user's perspective, it is quite straightforward to use. The new increasing features of Conga Composer make it future proof as it's adapting the user needs and requirements and getting evolved by time and technology. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

It's difficult to say if there is something I don't like about Conga Composer coz there isn't any. Just sometimes I face the template builder UI can be better. Also new functionalities sometime not work as expected but they become better with time and upgrades. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga Composer

We're delighted to hear that you find Conga Composer easy to use and detailed in addressing business use cases. We appreciate your feedback about the template builder UI and will take it into consideration for further improvements. Thank you for choosing Conga Composer! Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Consulting
UC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Consistent and accurate document generation tool Conga Composer"
5/5
What do you like best about Conga Composer?

Conga Composer makes it easy to create business documents directly from Salesforce. It pulls real-time data into templates so proposals, quotes, and contracts are always accurate and consistent. We use it along with Conga CPQ and CLM, so documents are generated automatically from approved quotes and contracts. This saves time and improves the overall quality of customer-facing documents. Support has also been helpful whenever we need assistance. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Creating and updating complex templates can take some effort, especially when documents include many data fields or formatting rules. New users may need training to get comfortable with template design and data mapping. Review collected by and hosted on G2.com.

CA
Chintan A.
Senior Software Developer
Enterprise (> 1000 emp.)
"Conga Composer: Powerful Salesforce Document Automation That Saves Time"
5/5
What do you like best about Conga Composer?

love Conga Composer for its powerful Salesforce integration, automating personalized, data-rich documents (proposals, contracts, quotes) from templates, saving immense time, reducing errors, ensuring brand consistency, and boosting sales efficiency with features like batch generation and eSignature integration. Key highlights include its intuitive design, ability to handle complex data merges, and seamless workflow automation Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Conga Composer's steep learning curve, complex setup, slow performance with large documents, and occasional UI clunkiness, alongside concerns about decreasing support quality and rising costs post-acquisition, making complex tasks time-consuming despite its powerful Salesforce data integration Review collected by and hosted on G2.com.

NA
nidhi A.
Technical analyst
Mid-Market (51-1000 emp.)
"Conga Composer Saves Time with Flexible Templates and Polished Documents"
5/5
What do you like best about Conga Composer?

It saves time and helps maintain consistency. I also like the flexibility of the templates. Overall, Conga Composer stands out for turning complex data into professional, accurate documents in just a few clicks. Good support from customer 24/7*. Easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Steep learning curve—advanced features such as queries, conditional logic, and button URLs require a solid amount of technical knowledge to use effectively. Review collected by and hosted on G2.com.

Harpreet K.
HK
Harpreet K.
Sr. Salesforce System Administrator
Small-Business (50 or fewer emp.)
"Efficient Quoting with Room for Setup Improvement"
4.5/5
What do you like best about Conga Composer?

I really like Conga Composer for its ability to make our quoting process efficient. The feature that stands out the most for me is the automation of contract generation. I can set criteria, and it will generate a contract and send it directly for signature. Review collected by and hosted on G2.com.

What do you dislike about Conga Composer?

Setup is not beginner friendly, it requires understanding of SOQL queries and deep understanding of relationships. Needed consultants for the initial setup. Review collected by and hosted on G2.com.