Felipe G.
FG
Felipe G.
IT Business Analyst EMEA
Enterprise (> 1000 emp.)
"Effortless Enhancements and Outstanding User Experience"
5/5
What do you like best about Conga CPQ?

I really appreciate how simple it is to deploy new enhancements for the application, as well as the overall user experience and interface. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Occasionally, we encounter data issues in our cart, but thanks to the support team, we're able to resolve them quickly. Review collected by and hosted on G2.com.

Guilherme A.
GA
Guilherme A.
Salesforce Developer
Enterprise (> 1000 emp.)
"Effortless Quoting and Time Savings with Conga CPQ"
5/5
What do you like best about Conga CPQ?

What I like best about Conga CPQ is how it simplifies the whole quoting process. It helps build accurate quotes quickly, applies pricing rules automatically, and reduces mistakes, which saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

What I dislike is that it can be a bit complex to configure and maintain, especially when there are many products, pricing rules, or dependencies. The user interface could also be more intuitive. Review collected by and hosted on G2.com.

IV
Irene V.
"Streamlined Event Pricing, Needs Better Reporting"
5/5
What do you like best about Conga CPQ?

I like the guided selling feature in Conga CPQ because it stands out for its intuitive workflow. It helps our sales representatives navigate through complex hospitality bundles without overwhelming them. This feature enhances workflow value by embedding intelligent context over prompts that adapt in real-time to specific scenarios, such as hotel booking, constraints, or peak season availability. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

While the guided selling is good, the reporting dashboard in Conga CPQ lacks depth for our hospitality matrices like seasonal occupancies, trends, or per event profitability breakdowns. Also, during implementation, some steps to install or configure the product bundle structure or other core functionalities were not documented well, causing challenges for our team. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Conga CPQ + X-Author for Excel: Powerful Salesforce Data-to-Excel Automation"
5/5
What do you like best about Conga CPQ?

Conga CPQ and its integration with X-Author for Excel are good. X-Author for Excel allows us to create custom applications from which we can fetch data from Salesforce and create an Excel file based on it. We can use custom Excel macros to process the data retrieved from Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

X-Author for Excel was previously supporting the ability to call Salesforce classes and methods from Excel, but this functionality has now been deprecated. This feature was very useful, and now we are no longer able to use it. Review collected by and hosted on G2.com.

RD
Rushikesh D.
System Engineer
Enterprise (> 1000 emp.)
"Smooth CPQ Order-to-Asset Flow That Saves Time"
5/5
What do you like best about Conga CPQ?

I like CPQ orders and asset creation flow. In CPQ, we can easily generate the new order and activate it. Accordingly, automatically assets are generated and visible on the Account Page what has been sold to the customer.

Apart from this, if we wanted to update existing asset then CPQ's Asset Based ordering operations are really helpful. It allows us to update the existing asset without starting from the scratch which also saves lots of time and give positive customer experience. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Getting error sometime in the process which is quite frustrating. Review collected by and hosted on G2.com.

GL
Gianluca L.
Consultant
Enterprise (> 1000 emp.)
"Powerful Automation with Slow Pricing Drawback"
5/5
What do you like best about Conga CPQ?

I like the estimate suggesting quote feature in Conga CPQ; it's really powerful. It helps us create quotes, price the cart, and turn it into an order, which is super helpful. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Whenever we do the complex product structure or have a lot of line items in the cart, the performance of the pricing becomes very slow, which is not good. Review collected by and hosted on G2.com.

CA
Chintan A.
Senior Software Developer
Enterprise (> 1000 emp.)
"Highly Flexible and Customizable, But Needs UI Improvements"
4.5/5
What do you like best about Conga CPQ?

I appreciate Conga CPQ for its flexible structure with a large level of customization that tackles most real-world use cases. I also like Conga's design and the flexibility to set up the product to handle various use cases. One of my favorite features is the field expression because it is real-time. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Conga should provide control over PCB calling and the cart configuration UI should be better. Every product requires clicking on a setup icon and setting attributes, whereas providing a mass attribute update feature OOB would help. We faced challenges in migration. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Accurate CPQ Pricing & Margin Visibility that Streamlines Quotes"
4/5
What do you like best about Conga CPQ?

The product catalogue preparation and the variety of features for Unit, Sell, and Matrix pricing—along with the ability to distinguish margins directly on the cart—make it much easier to review pre-pricing and invoicing details before finalizing the order into a quote. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Sometimes the refresh rate of the Order CPQ web page becomes an issue, especially during long waits when the products in the cart remain stagnant for more than 5 minutes. In those cases, it can feel like the price calculation hangs. It also seems to depend on the web browser’s cache memory and how the conga product accumulates cache over time. Review collected by and hosted on G2.com.

BB
Bhargav B.
Software Consultant
Enterprise (> 1000 emp.)
"Robust Product Catalog and Seamless eCommerce Sales Flow with Conga CPQ"
5/5
What do you like best about Conga CPQ?

Conga CPQ provides a robust experience with its product catalogue capabilities and a seamless eCommerce flow for sales. It has very user friendly UI. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

Conga CPQ doesn’t support a high number of quote lines, which can be an industry-realistic scenario in some cases. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Robust CPQ for QTC: Powerful Cataloging, Pricing & Discounting"
5/5
What do you like best about Conga CPQ?

Conga CPQ is a great product for managing QTC work.

It's robust features like product cataloging, conditional pricing, discounting matrices, etc. are very helpful in our contracting process.

It is our daily use product for creation of pricing carts. Review collected by and hosted on G2.com.

What do you dislike about Conga CPQ?

It requires product expertise if any customizations are required apart from normal out of the box features. Review collected by and hosted on G2.com.