We love CPI APIs, as they are easy to implement. To implement them, we just need to get the record ID and pass it to the API, nothing more. Review collected by and hosted on G2.com.

Conga APIs struggle to work with a huge amount of data. For example, with 400+ line items, pricing takes around 6 minutes, which is not good, and the optimization options are also limited. Review collected by and hosted on G2.com.

What I appreciate most about Conga CPQ is its capability to manage complex pricing, configuration, and approval logic, all while maintaining seamless integration with Salesforce. It simplifies the entire quote-to-cash workflow, minimizing manual work and reducing the likelihood of errors. Additionally, it empowers business users with flexible, rule-based automation. The robust customization features and scalability make it particularly suitable for enterprise-level quoting requirements. Review collected by and hosted on G2.com.

One aspect I find challenging with Conga CPQ is the complexity that comes with both configuration and ongoing maintenance. Making changes to pricing rules, approval workflows, or integrations typically demands significant technical expertise, which can make updates slower than expected. Additionally, troubleshooting problems can be a lengthy process because the platform offers limited built-in debugging tools. In environments with extensive customizations or large volumes of data, I have also noticed that performance can be affected. Review collected by and hosted on G2.com.

I use Conga CPQ for configuring products and applying complex pricing and discount rules, which results in accurate quote generation. It really helps our sales team build faster quotes and enforces pricing governance and approval workflows. I like its strong support for complex product configurations and pricing rules, which gives our sales team the flexibility they need while maintaining pricing and approvals. I appreciate the integration capabilities with Salesforce and downstream systems, along with the automation on approvals and quote generation, as it helps standardize the quoting experience. Review collected by and hosted on G2.com.

Configuring and maintaining more complex rules takes time. The flexibility comes with a learning curve, especially as configuration grows more complex. Review collected by and hosted on G2.com.

The guided selling interface and automation tools helps configure quotes faster, it is very easy to price and discount products with this tool and sending custom proposals to our clients is pretty straightforward. Review collected by and hosted on G2.com.

I haven’t encountered anything negative yet that needs to addressed the tool delivers excellent performance. Review collected by and hosted on G2.com.

Conga CPQ supports three pricing engines now: one on Salesforce, one on Turbo (Microsoft Azure), and one on their Conga Platform developed by Conga. Conga allows us to choose any of the engines, but the Platform is the fastest in terms of doing the pricing and giving the results, as it is developed by the Conga team, ensuring more options for pricing with accurate results. Review collected by and hosted on G2.com.

Even if we utilize Platform Pricing, the pricing data first needs to be synced to the platform, and the sync timing is slow. Conga should work on improving this, as syncing new data takes time. Review collected by and hosted on G2.com.

Conga CPQ to platform integration is smooth, as the Conga team handles everything from tenant provisioning to integrating the tenant with Conga CPQ. Request and response times from the platform are fast. Review collected by and hosted on G2.com.

To use AI features, it requires us to purchase additional licenses and a platform tenant, which adds additional cost to the use case. Review collected by and hosted on G2.com.

Conga CPQ provides various OOTB features. It has amazing product technical support team for excellent customer support. It is easy to implement using configuration. Third party integration is easy with this product and it is compatible with them. It is helping us for daily business requirements and make process smooth. Review collected by and hosted on G2.com.

Conga can focus more on Platform. Conga RLP is in the initial stage as of now, more features can be added in it. Review collected by and hosted on G2.com.

I like Conga CPQ's capabilities to configure and price the card efficiently. It's really good at letting us create the product structure, and I appreciate how we can easily associate price lists and items to the product. We can also create constraint rule and manage price rules and metrics effectively for a better pricing strategy. Review collected by and hosted on G2.com.

Sometimes we face issues while generating documents within Conga CPQ, like read timed out errors or CPU time errors. We expect these kinds of errors could be resolved over time. Also, the initial setup was not easy because we had to migrate from a former CPQ system, which required training and reviewing documentation. Review collected by and hosted on G2.com.

I find the configuration and pricing rules in Conga CPQ powerful. They don't feel heavy-handed and guide sales users toward valid options without blocking them unnecessarily. This helps in reducing errors while still allowing flexibility for edge cases. Review collected by and hosted on G2.com.

As product catalogs and pricing logic expand, configuration and pricing rules can become difficult to manage and troubleshoot. Small changes often require deep analysis to ensure there's no unintended downstream impact, especially in mature implementations. The initial setup was not easy due to it being a fully leveraged tool, which often required experienced administrators or developers. This created a learning curve and could slow down change requests when resources were limited. Review collected by and hosted on G2.com.

Conga Team developed their own Platform which can be integrated with Conga CPQ to increase the cart pricing speed. Since the platform is developed by Conga, they have control over the platform limits and can provide us with more limits. Review collected by and hosted on G2.com.

Conga Team takes time in providing resolution to the issues raised. Case initiation process in Conga is complex. Review collected by and hosted on G2.com.