Confluence Reviews (4,368)

View 8 Video Reviews
Reviews

Confluence Reviews (4,368)

View 8 Video Reviews
4.1
4,368 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Confluence for its centralized knowledge management and seamless collaboration features, which help teams keep documentation organized and accessible. The integration with Jira enhances project tracking and aligns documentation with ongoing work, making it a valuable tool for many organizations. However, some users note that the search functionality can be inconsistent, especially in larger workspaces.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
AS
Amir S.
Computer Engineer
Mid-Market (51-1000 emp.)
"Create a secure and professional space for collaboration and communication with Confluence tools."
5/5
What do you like best about Confluence?

Confluence is one of my favorite digital platforms for communicating and collaborating with my entire team because it offers the most accessible and efficient virtual tools of its kind, allowing me to manage and visualize all my work processes.

I can also say that Confluence offers top quality customer service, facilitating the execution of all its work tools and the resolution of problems for all its users. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I think Confluence is a secure and advanced platform that has no flaws in the functioning of all its work resources, I can recommend its use for its quality and technical performance. Review collected by and hosted on G2.com.

Kieran H.
KH
Kieran H.
Advisor
Mid-Market (51-1000 emp.)
"Effortless Setup and Exceptional Usability"
5/5
What do you like best about Confluence?

I love using Confluence because it helps me find out about certain products and action the estimates from patients. My experience with it has been wonderful. Confluence also helps with finding the next steps and knowing exactly what needs to be done in our company, which improves overall customer satisfaction. The initial setup was very easy and seamless due to most of the information already being programmed into Confluence. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

nothing much Review collected by and hosted on G2.com.

Nikita J.
NJ
Nikita J.
Programmer
Information Technology and Services
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy-to-Use Confluence That Streamlines Team Collaboration and Documentation"
4.5/5
What do you like best about Confluence?

Confluence is very easy to use and helps teams collaborate effectively in one place. Creating organizing and sharing documentation is simple. The integration with Jira makes tracking work and maintaining project knowledge seamless . It improves transparency and saves time by keeping everything well documented. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Sometimes page loading can be slow when space becomes large. Managing permission and page hierarchy can be confusing for new users. The search functionality could be more accurate, and formatting options are somewhat limited. Review collected by and hosted on G2.com.

FK
František K.
Tester - Analyst
Computer Software
Mid-Market (51-1000 emp.)
"Robust Documentation Hub with Easy Jira Integration"
4.5/5
What do you like best about Confluence?

I like how formatting and writing in Confluence work, and linking other documents is really easy. I like the way you can nest documents under themselves and connect different spaces and contexts. I also really like the integration with Jira, as I can see which issue is mentioned in which Confluence document and quickly pull relevant docs when working on an issue. Compared to Jira, Confluence is really stable and fast, and I haven't noticed any bugs whatsoever until now. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I don't like the fact that I can only export the documents to PDFs or Word. In this AI era, markdown files are really important, and the fact I can't export the docs to markdown is really painful. It adds another step of converting it somewhere else. Review collected by and hosted on G2.com.

KC
Karen C.
Content Manager
Mid-Market (51-1000 emp.)
"Automate tasks and solve technical problems with Confluence's collaboration features."
5/5
What do you like best about Confluence?

Confluence's enterprise collaboration features are the best because of their adaptability and integration with all your work processes, facilitating tasks automation and the resolution of problems related to your work processes.

I can also say that Confluence stands out for its AI capabilities to create secure and professional work environments for active collaboration among all its users, facilitating communication and the transmission of professional ideas. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I can't think of anything bad or negative about Confluence's digital features, I like the technical performance of all its business collaboration and communication features. Review collected by and hosted on G2.com.

Andrew G.
AG
Andrew G.
IT Help Desk Technician
Mid-Market (51-1000 emp.)
"Sleek, Easy-to-Navigate UI with Spot-On Search and Editor"
5/5
What do you like best about Confluence?

Confluence’s UI is very sleek. It’s easy to navigate, search is straightforward and returns the results I’m looking for, and the text editor for creating documents works exactly the way I want it to. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

It would be great if Confluence added more AI integrations. Another improvement I’d recommend is offering “master classes” or onboarding sessions so users can learn more about how to use Confluence effectively. Review collected by and hosted on G2.com.

CM
Chris M.
Senior Digital Analytics Manager
Enterprise (> 1000 emp.)
"Solid Enterprise Documentation Platform That Does What You Expect—And Does It Well"
4/5
What do you like best about Confluence?

While the overlap with Jira certainly doesn't hurt ultimatley it's a solid enterprise collaborative documentation platform. There are of course alternatives but none that feel quite as enterprise solution, by and large it does what you expect it to do and it does it well. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

For an enterprise documentation platform I find the search particularly weak. Assuming teams have structured their documentation well it can be fairly straight forward to navigate but searching can result in a bit of a jumble of pages which are difficult to refine. Review collected by and hosted on G2.com.

Antonio D.
AD
Antonio D.
Lead Product Engineer
Financial Services
Enterprise (> 1000 emp.)
"Confluence: Seamless Jira Integration for an Easy, Centralized Knowledge Base"
5/5
What do you like best about Confluence?

I really enjoy using Confluence because it integrates closely with Jira and Jira Service Manager, which we also use. Even before we integrated everything, it was still simple and easy to work with. We use it as our knowledge base, and we share articles from it daily with the people who rely on us for support. Customer support has been amazing, and since this is a cloud solution, implementation was relatively straightforward. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I have found myself disliking the price tag associated with Confluence when we are in much larger organizations, but this tool is so invaluable for simplifying onboarding and storing documentation in a centralized and easy to access and search place that it's heavily justified. Review collected by and hosted on G2.com.

Ravinder A.
RA
Ravinder A.
Senior Software Engineer
Mid-Market (51-1000 emp.)
""Confluence: A Robust Tool for Collaborative Documentation and Knowledge Sharing""
5/5
What do you like best about Confluence?

A centralized knowledge hub that enables seamless collaboration, with tight integration with Jira plus strong version history and page control. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The user interface feels cluttered, performance can lag on larger pages, and the formatting tools can be frustrating to work with. Review collected by and hosted on G2.com.

AC
adrian C.
Instructional Designer
Enterprise (> 1000 emp.)
"Advanced and professional collaboration and communication with Confluence's digital features."
5/5
What do you like best about Confluence?

Confluence is an amazing digital work system that allows you to improve your entire work structure with the use of all its business collaboration features, providing advanced features and work tools to increase the efficiency of all your professional operations.

I can also say that Confluence is a system that stands out for its adaptability and digital integration, offering great technical performance in all its digital versions. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I think Confluence is a reliable and highly useful business system, my experience has been positive and professional and I can recommend its use for the technical benefits it offers to each user. Review collected by and hosted on G2.com.