Confluence Reviews (4,368)

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Confluence Reviews (4,368)

View 8 Video Reviews
4.1
4,368 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Confluence for its centralized knowledge management and seamless collaboration features, which help teams keep documentation organized and accessible. The integration with Jira enhances project tracking and aligns documentation with ongoing work, making it a valuable tool for many organizations. However, some users note that the search functionality can be inconsistent, especially in larger workspaces.

Pros & Cons

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Omkar  M.
OM
Omkar M.
Technical Solutions Delivery Engineer
Mid-Market (51-1000 emp.)
"Great platform for team documentation and collaboration"
4.5/5
What do you like best about Confluence?

I’ve been using Confluence to document project work and share knowledge within the team, and it has made collaboration a lot easier. One thing I especially like is how simple it is to organize pages and build structured documentation. It works well for keeping meeting notes, technical documentation, and project updates together in one central place, so everything stays easy to find and consistent. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The interface can feel a bit overwhelming for first-time users, particularly when you’re managing spaces and permissions. It also takes some time to get familiar with where everything is and how to navigate it. Review collected by and hosted on G2.com.

Rajasekar M.
RM
Rajasekar M.
Technology Architect
Information Technology and Services
Enterprise (> 1000 emp.)
"Efficient Project Management, Room for Formatting Growth"
5/5
What do you like best about Confluence?

I find Confluence very convenient for navigating to specific project documents and even uploading release software. The ability to create multiple spaces for different projects is really helpful. Confluence makes project management easy, and the initial setup was very easy to log in. With Ask Rovo (AI) feature, it is seamless to find solution for any problem inside the confluence. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

When creating a new page, I find that the options for formatting tables or text could have more features, similar to how we do it in MS Word. Also, when configuring the dashboard for any specific test execution cycle, it's not very user-friendly to configure the report based on test execution by tester/test cycle. Loading dashboard can bit quicker Review collected by and hosted on G2.com.

Atanu M.
AM
Atanu M.
Security Consultant
Mid-Market (51-1000 emp.)
"Seamless Integration with AI Capabilities, Needs Smoother Editing"
4.5/5
What do you like best about Confluence?

I use Confluence for creating and standardizing processes within my team, and it helps me maintain detailed documentation. I find it very valuable as a go-to knowledge hub, not just for our team and company stakeholders but also for easy and secure sharing with clients. I appreciate that it maintains not just a knowledge base, but also keeps updates in terms of our regular development releases and its security scans and posture. The recent hit for me is definitely the Rovo AI assistant built into Confluence. Instead of manually going through all the Confluence pages on related topics, I can take help from Rovo, which searches throughout my project workspace and provides me with all relevant info catered to my prompt. Furthermore, Rovo anticipates my further requests and suggests my next prompts, which is really a game changer. It helps in the analysis of complex PRDs and solution architecture documents, or any misses in the requirements, which would otherwise take hours for my team, thus improving efficiency significantly. Additionally, the initial setup of Confluence was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

Well, while updating a page I still feel Confluence is a little clumsy as compared to edit modes in other tools. So, edit mode and version history and logs could be improved. They could be more smooth, similar to Google Docs. Also, similar to Google Doc's version history, which not only allows to view but also restore older versions, is something that would make a huge difference to Confluence edit mode. Review collected by and hosted on G2.com.

Gautam P.
GP
Gautam P.
Researchers
Information Technology and Services
Enterprise (> 1000 emp.)
"Unmatched Jira Integration That Keeps Everyone Aligned in Real Time"
4.5/5
What do you like best about Confluence?

The seamless integration with Jira is unmatched. Being able to embed live Jira issues, roadmaps, and sprint charts directly into a Confluence page bridges the gap between high-level project planning and day-to-day execution. It eliminates context-switching for the development team and allows stakeholders to see real-time project progress without needing to dig through technical ticket backlogs Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The text editor can be incredibly frustrating. If you’re working on a massive page with a lot of screenshots or complex layouts, it starts laagging hard. Also, God forbid you try to nest tables inside tables the formatting completely breaks and it's a nightmare to fix. The markdown support is pretty finicky. If I try to paste code or documentation straight over from my IDE, the shortcuts don't always translate right, which just adds annoying extra steps to my day. Review collected by and hosted on G2.com.

Varsha R.
VR
Varsha R.
Functional SAP CX Consultant
Consulting
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Excellent for Transparent Documentation and Jira Connectivity"
4/5
What do you like best about Confluence?

I really like Confluence for how easy it is to use and how well it connects with JIRA. It helps ensure everything stays linked and accessible to the whole team, which is especially helpful for documentation. As a result, knowledge transfer and day-to-day communication feel smoother and more transparent.

I mainly use Confluence to document requirements, solution designs, and project updates alongside Jira. The integration makes it simple to link tickets directly to the relevant documentation, which helps keep work and context aligned across the team. It’s particularly useful in project environments where multiple stakeholders need access to the same information, because it supports transparency and consistent knowledge sharing. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I’ve run into a lot of access issues with Confluence in the past. It’s not always clear who owns a space or page, or where I should go to request access, and some clients can take a long time to respond. Another challenge is keeping content organised as things scale. On larger projects, it can become hard to find the right pages or quickly tell which documentation is actually up to date. Because permissions and ownership aren’t always obvious, I sometimes see duplicate pages or outdated content sticking around. The search functionality could also be more precise, especially when you’re dealing with a large number of pages. Review collected by and hosted on G2.com.

Rehan A.
RA
Rehan A.
Artificial Intelligence Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Confluence Makes Documentation Easy to Create, Organize, and Find"
4.5/5
What do you like best about Confluence?

I use Confluence to maintain project documentation, training notes, and knowledge-sharing content. What I like most is how easy it is to create, organize, and collaborate on documents with team members. The page structure and search functionality make it simple to find information when needed. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

For new users, organizing spaces and pages can take some time to understand. Large workspaces can also feel slightly cluttered if documentation is not maintained properly. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Essential Hub for Team Documentation & Collaboration"
4.5/5
What do you like best about Confluence?

I use Confluence as a centralized knowledge base for documentation, project information, and team collaboration. It helps maintain requirements, test plans, release notes, and technical documentation all in one place, making information easy to find and share across teams. For QA engineering teams, Confluence allows us to maintain documentation that evolves with product versions, including test cases, automation frameworks, onboarding guides, and known issues. The integration with Jira is particularly useful as it connects documentation directly with development and testing activities, creating a single place for information. I value the page hierarchy and structured documentation capability the most. It organizes content into spaces, with parent and child pages, which makes navigation easy and prevents information from being lost or scattered. I frequently use the integration with Jira to link Jira tickets, epics, and reports directly into documentation, keeping context in one place. I also utilize their templates for standardizing meeting rules, release documentation, test plans, and project requirements. This combination of structured documentation and Jira integration makes Confluence extremely valuable. Additionally, Confluence helps us track changes and restore previous versions if needed, which is great if something is edited by mistake. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

The search functionality in Confluence is generally not good at finding very specific information, which sometimes requires more time and multiple searches. Additionally, large spaces with a lot of pages, like when we have a very big documentation or whole project documentation, take a long time to load. Review collected by and hosted on G2.com.

VG
Vidhya G.
AI Research Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"A lively space for collaboration"
4.5/5
What do you like best about Confluence?

I use confluence as a central hub for documenting research, collaborating with my other teammates and keeping long running projects organized. I frequently use inline comments to review teammates's work or ask clarifying questions directly inside the document. It keeps my discussions tied directly to the content which makes the review process clear and more productive. i love being able to connect a research proposal or model specification directly to jira issues that implement or test it. This confluence-Jira link keeps my work traceable. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

sometimes the page editor lags when pages get long or have lots of macros, tables or embedded images. Review collected by and hosted on G2.com.

Jonathan  C.
JC
Jonathan C.
Full Stack Developer
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Easy to Use, Seamless Jira Integration, and Great Team Collaboration"
5/5
What do you like best about Confluence?

What I like most about Confluence is how easy it is to use, and I love how seamlessly it integrates with Jira. It also works really well for collaboration, making it straightforward to work with teams and keep everyone aligned. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

One thing I don’t like about Confluence is the search functionality—it really needs a lot of improvement. I’m also not a fan of the permissions setup; sometimes it’s difficult to tell who owns a document and who can or can’t edit it. Review collected by and hosted on G2.com.

Christus D.
CD
Christus D.
Systems Engineer
Enterprise (> 1000 emp.)
"Effortless Collaboration with Limitless Integrations"
4/5
What do you like best about Confluence?

I like that Confluence is so integrated with many things I use. The variety of plugins and add-ons on Confluence unlocks so many creative options for our teams. I also appreciate that it's so fluid, allowing teams to be liberal about their spaces without being confined like other content management systems. The plugins and integrations help me integrate data and visualizations and make Confluence really valuable for collaboration, which is key when working with many. The initial setup of Confluence was very easy, super simple, and friendly. Review collected by and hosted on G2.com.

What do you dislike about Confluence?

I believe Atlassian could work more on integrating AI and automation in Confluence. Also, handling larger pages on Confluence could be streamlined much better. Review collected by and hosted on G2.com.