What I like best about Confluence is how it brings everything into one place. It’s easy to document work, share knowledge with the team, and keep things organized without digging through multiple tools. I also appreciate the collaborative aspect - being able to comment, edit together, and keep information up to date makes teamwork much smoother. Review collected by and hosted on G2.com.

What I dislike about Confluence is that it can feel cluttered and hard to navigate, especially as content grows. Finding the right information isn’t always intuitive, and search doesn’t always return the most relevant results. It can also feel a bit slow and heavy at times, and formatting pages isn’t always as flexible or user-friendly as I’d like. Review collected by and hosted on G2.com.

We are using Confluence as our central knowledge repository, where all project-related information is documented and easily accessible to the team. It helps us keep everything structured, transparent, and aligned across different stakeholders.

What I appreciate most about Confluence is its ability to centralize documentation, facilitate collaboration in real time, and maintain a clear history of updates. It also integrates well with tools like Jira, which makes it very effective for managing requirements, tracking progress, and ensuring consistency across projects. Review collected by and hosted on G2.com.

Sometimes it can feel a bit less intuitive or user-friendly, especially for new users. However, once you get familiar with it, it becomes much easier to navigate and use effectively. Review collected by and hosted on G2.com.

I really appreciate Confluence for its extensive formatting capabilities, which make text formatting very flexible. I can add images, GIFs, Videos in the document making it more clear for my target audience. It's particularly beneficial for collaborating with multiple stakeholders, as I can create pages or live documents that allow multiple people to edit and add their ideas simultaneously. This feature makes collaboration incredibly seamless. Transitioning to Confluence was super easy for us, especially compared to Google Docs, where organising things was a big task. Confluence allows me to easily maintain my own documents, PRDs, and everything else efficiently. Plus, the tool's user experience is very seamless and handy. Overall, I rate it as a fantastic product, giving it a 10 out of 10. Review collected by and hosted on G2.com.

I think there can be a better notification mechanism when someone comments on Confluence, and the commenting system could be made a bit easier. Review collected by and hosted on G2.com.

I love how Confluence helps us maintain organization-wide documentation in a single place with version control and access permissions. I also appreciate using Confluence whiteboards for ideation. The best part of Confluence is its integration with Jira, where we can display Jira tickets and JQLs with their latest status and updates within Confluence, which is really helpful in our sprint meetings. Using Confluence with Jira and Bitbucket through macros is very advantageous, and we also benefit from marketplace apps like Comala and Gliffy. Getting started with Confluence was quite easy, which was a plus. Review collected by and hosted on G2.com.

I don't like that Confluence doesn't support HTML natively. Copy-pasting HTML content from other tools or trying to import it doesn't work easily. Review collected by and hosted on G2.com.

Confluence as a product has been quite beneficiary for me to dig through the relevant information needed to perform my job. The kind of navigation and front end clean look it has, is very easy on the eye and to understand. Its integration with JIRA has been one of key enablers in usage for the same. The quick search results sorted by dates has been a great performer which refines my search and gives me more information on relevant topics. The ROI of this integration has been great with Rovo as AI feature in the same. Also, the support for this product is very much instant and quick resolutions had made life easy for me.

Overall, this is a great product to explore and research on data/documentation repository of any kind of knowledge base. Review collected by and hosted on G2.com.

There are very few things I dislike about it, but I’ll mention a couple. The way pages are nested under a given topic could be improved so that moving through the content and navigating from one knowledge point to another feels smoother and more intuitive. Also, the AI integration of Rovo can be improved way better to find relevant context on the information base we are looking for. Review collected by and hosted on G2.com.

I like how Confluence transforms static documentation into a living, breathing part of our workflow. The features I appreciate most are the JIRA integration and real-time collaborative editing, which enhance our teamwork. The structured knowledge organization helps keep everything tidy and accessible. I find the rich template library very useful, offering versatile options for our diverse needs. Additionally, the asynchronous feedback loop is a strong point, making feedback collection seamless and less disruptive to our flow. Review collected by and hosted on G2.com.

While we rely heavily on Confluence, it's not without its frustrations. For a fast-moving, remote-first team like Yellow Social Interactive, certain areas can definitely be improved to better support our operations — Search Limitations, Editor Performance, Steep Learning Curve, Content Bloat & Maintenance, and Formatting Quirks. Review collected by and hosted on G2.com.

For the past five years at Experian, using Confluence Global, I’ve been able to manage all my project work in one place by keeping notes, documents, and all related details together.

As an admin for Confluence Global, I also review and approve changes in the cloud history.

I can create pages, ask questions, upload documents, and share them with my team or anyone who needs access. I’m also able to create task reports and UML diagrams, which helps me keep everything organized and easy to find when I need it. Review collected by and hosted on G2.com.

There’s nothing I can say I dislike. That said, from a developer’s point of view, it would be really helpful if it integrated with tools like Visual Studio, IntelliJ, or similar developer environments, so developers could easily push their logic to Confluence pages as either documentation or a script file. Review collected by and hosted on G2.com.

What I like best about Confluence is that it gives teams a shared space to document knowledge, collaborate, and keep information accessible over time. It is especially useful for organizing project notes, meeting recaps, technical documentation, and internal processes in one place. The overall experience is fairly easy to understand, even for new users, and the integration with other Atlassian products makes it more valuable in day-to-day work. From a ROI perspective, it brings value by reducing duplicated information and making it easier for teams to find and reuse existing knowledge instead of starting from scratch each time. Review collected by and hosted on G2.com.

What I dislike is that the UI can sometimes feel cluttered, especially when spaces become large or poorly organized. Finding the right page is not always as smooth as it should be, and performance can occasionally feel slow on heavier pages. While integrations are a strength overall, they can also create complexity depending on how your workspace is structured. Onboarding new users is manageable, but keeping documentation clean and discoverable requires discipline. The AI-related features are interesting, but at this stage they do not always feel essential enough to significantly change the experience. Review collected by and hosted on G2.com.

I like how Confluence integrates well with Jira, Loom, and all the apps in the Atlassian suite. The integration with Google Workspace, including Drive and documents, is a great plus. The addition of the robo AI makes it stronger and easier to manage, creating a centralized place for our documents and knowledge base. Using Confluence is also super intuitive and easy. Review collected by and hosted on G2.com.

Maybe the way the documents are structured on the sidebar. Sometimes I have a hard time following through some documentation, but it's not a big deal. Review collected by and hosted on G2.com.

I use it a lot for my design documents, and I really love the integration with Lucid. The collaboration features are great for working with colleagues, and I also rely on the whiteboards, databases, and pages. I recently started using live pages, which are amazing. Performance has been great, and exporting to PDFs or Word documents looks very good—I’ve never had an issue with it. The UI is very intuitive, so you don’t really need support; there’s plenty of documentation and videos online, but I’ve never had to use them. Review collected by and hosted on G2.com.

There’s nothing I dislike about it; it works perfectly for me. Review collected by and hosted on G2.com.