--- title: Confluence Reviews meta\_title: 'Confluence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4368 reviews by the users' company size, role or industry to find out how Confluence works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 4368 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- ### Confluence Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Confluence to be incredibly **easy to use** , enhancing productivity and simplifying document management significantly. [(299 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326258&qs=pros-and-cons#reviews) Users value Confluence for its **seamless team collaboration** , enhancing productivity and communication across workflows. [(212 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326872&qs=pros-and-cons#reviews) Users value the **clear organization and ease of use** in Confluence, enhancing documentation and collaboration effortlessly. [(159 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326847&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Confluence, enhancing collaboration and simplifying document management significantly. [(155 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326526&qs=pros-and-cons#reviews) Users value the **collaboration efficiency** of Confluence, facilitating alignment and document sharing across teams seamlessly. [(146 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=2236341&qs=pros-and-cons#reviews) Users find Confluence **not intuitive** , especially with its search feature and navigation when managing large content. [(84 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326153&qs=pros-and-cons#reviews) Users often experience **slow performance** with Confluence, particularly when managing extensive content or large attachments. [(83 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326199&qs=pros-and-cons#reviews) Users find **page management frustrating** due to slow performance, messy organization, and a confusing permissions system. [(71 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327429&qs=pros-and-cons#reviews) Users find the **learning curve steep** , particularly for advanced features and the complex permission system. [(64 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327493&qs=pros-and-cons#reviews) Users find the **complexity** of Confluence challenging, especially with sharing permissions and navigating document management. [(59 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327636&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Confluence ##### 1. Ease of Use Users find Confluence to be incredibly **easy to use** , enhancing productivity and simplifying document management significantly. [ See 299 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326258&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you like about Confluence? What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep ![Tien N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tien N.") TN Tien N. Mid-Market (51-1000 emp.) 5.0/5 "Awesome experience with Confluence" What do you like about Confluence? Ease of use. A lot of features. Ease of integration with other product. ##### 2. Team Collaboration Users value Confluence for its **seamless team collaboration** , enhancing productivity and communication across workflows. [ See 212 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326872&qs=pros-and-cons#reviews) See Related User Reviews ![Carlos Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos Z.") CZ Carlos Z. Mid-Market (51-1000 emp.) 5.0/5 "Essential Tool for Efficient Knowledge Management" What do you like about Confluence? I like how Confluence integrates well with Jira, Loom, and all the apps in the Atlassian suite. The integration with Google Workspace, including Drive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you like about Confluence? What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep ##### 3. Organization Users value the **clear organization and ease of use** in Confluence, enhancing documentation and collaboration effortlessly. [ See 159 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326847&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you like about Confluence? What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. Mid-Market (51-1000 emp.) 5.0/5 "Confluence is a good tool" What do you like about Confluence? I’ve used Confluence for over five years, and one of the things I’ve consistently appreciated is how well it functions as a structured and scalable kn ##### 4. Integrations Users appreciate the **seamless integrations** of Confluence, enhancing collaboration and simplifying document management significantly. [ See 155 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326526&qs=pros-and-cons#reviews) See Related User Reviews ![Carlos Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos Z.") CZ Carlos Z. Mid-Market (51-1000 emp.) 5.0/5 "Essential Tool for Efficient Knowledge Management" What do you like about Confluence? I like how Confluence integrates well with Jira, Loom, and all the apps in the Atlassian suite. The integration with Google Workspace, including Drive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you like about Confluence? What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep ##### 5. Collaboration Efficiency Users value the **collaboration efficiency** of Confluence, facilitating alignment and document sharing across teams seamlessly. [ See 146 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=2236341&qs=pros-and-cons#reviews) See Related User Reviews KC Karen C. Mid-Market (51-1000 emp.) 5.0/5 "Automate tasks and solve technical problems with Confluence's collaboration features." What do you like about Confluence? Confluence's enterprise collaboration features are the best because of their adaptability and integration with all your work processes, facilitating t OB Omar B. Mid-Market (51-1000 emp.) 5.0/5 "Confluence, a powerful and advanced business collaboration and communication platform." What do you like about Confluence? As an active user of Confluence's virtual work features and solutions, I can say that it is one of the best digital platforms for implementing better ### 5 Cons or Disadvantages of Confluence ##### 1. Not Intuitive Users find Confluence **not intuitive** , especially with its search feature and navigation when managing large content. [ See 84 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326153&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you dislike about Confluence? One thing I dislike about Confluence is that sometimes the editor can be a bit slow or buggy, especially when working with large pages or multiple tab ![Mariya R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariya R.") MR Mariya R. Mid-Market (51-1000 emp.) 4.0/5 "Easy Collaboration and Controlled Publishing" What do you dislike about Confluence? With new JIRA and confleunce interface , searching for docs on confluence has become a hassle. Also it can have sometime more desining architecture di ##### 2. Slow Performance Users often experience **slow performance** with Confluence, particularly when managing extensive content or large attachments. [ See 83 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326199&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you dislike about Confluence? One thing I dislike about Confluence is that sometimes the editor can be a bit slow or buggy, especially when working with large pages or multiple tab RS Rajesh S. Small-Business (50 or fewer emp.) 3.5/5 "Great page history and templates, with solid integrations" What do you dislike about Confluence? Accountability is not clear. It lags in large pages. Task tracking is not good with confluence. When the projects grow it becomes hard to understand. ##### 3. Page Management Users find **page management frustrating** due to slow performance, messy organization, and a confusing permissions system. [ See 71 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327429&qs=pros-and-cons#reviews) See Related User Reviews RS Rajesh S. Small-Business (50 or fewer emp.) 3.5/5 "Great page history and templates, with solid integrations" What do you dislike about Confluence? Accountability is not clear. It lags in large pages. Task tracking is not good with confluence. When the projects grow it becomes hard to understand. CM Chris M. Enterprise (\> 1000 emp.) 4.0/5 "Solid Enterprise Documentation Platform That Does What You Expect—And Does It Well" What do you dislike about Confluence? For an enterprise documentation platform I find the search particularly weak. Assuming teams have structured their documentation well it can be fairly ##### 4. Learning Curve Users find the **learning curve steep** , particularly for advanced features and the complex permission system. [ See 64 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327493&qs=pros-and-cons#reviews) See Related User Reviews ![Lesedi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lesedi M.") LM Lesedi M. Mid-Market (51-1000 emp.) 4.0/5 "Working with Confluence has its ups and downs." What do you dislike about Confluence? It may require you to be quite the technical user in order for you to fully utilize the platform. ![Salman R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salman R.") SR Salman R. Small-Business (50 or fewer emp.) 5.0/5 "Confluence" What do you dislike about Confluence? Make it easy to use for everyone. Write now new user feels difficulties. ##### 5. Complexity Users find the **complexity** of Confluence challenging, especially with sharing permissions and navigating document management. [ See 59 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327636&qs=pros-and-cons#reviews) See Related User Reviews RS Rajesh S. Small-Business (50 or fewer emp.) 3.5/5 "Great page history and templates, with solid integrations" What do you dislike about Confluence? Accountability is not clear. It lags in large pages. Task tracking is not good with confluence. When the projects grow it becomes hard to understand. SJ Saurabh J. Small-Business (50 or fewer emp.) 4.5/5 "Easy Cross-Team Collaboration with Real-Time Editing and Jira Integration" What do you dislike about Confluence? Works slow on big projects, Not good for non technical user, Hard to summarize complex campaigns. ![ashutosh j.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ashutosh j.") AJ ashutosh j. Data Solutions Team Enterprise (\> 1000 emp.) 3/6/2026 "Confluence Keeps Team Knowledge Organized and Easy to Share" 5/5 What do you like best about Confluence? What I like most about Confluence is how it brings everything into one place. It makes documenting processes, sharing knowledge, and collaborating with teams much easier. Instead of information being scattered across emails or chats, it lives in a structured space where everyone can access and update it when needed. I also find the page hierarchy and linking between pages really helpful for organizing information logically. It saves a lot of time when you need to look up something quickly or onboard someone new to a project. Overall, it helps teams stay aligned and keeps knowledge from getting lost. Review collected by and hosted on G2.com. What do you dislike about Confluence? One thing I sometimes find a bit challenging with Confluence is navigating through large spaces when there are many pages and subpages. It can take a little time to locate the exact document you’re looking for, especially if the structure isn’t very standardized. Also, editing and formatting pages can occasionally feel less intuitive compared to simpler document tools. That said, once the content is organized well and teams follow a consistent structure, it works quite effectively for documentation and collaboration. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence mainly solves the problem of scattered information. Earlier, a lot of important details used to sit in emails, chats, or with specific people, which made it difficult to find things later. With Confluence, documentation, processes, and updates are stored in one shared place that the whole team can access. For me, the biggest benefit is that it makes it much easier to look up past discussions, project details, or documentation without having to ask someone every time. It also helps when onboarding new work or revisiting older projects because the context is already documented. Overall, it saves time and keeps everyone working with the same information. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Dr. Akshay M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Akshay M.") DM Dr. Akshay M. Annotator Hospital & Health Care Mid-Market (51-1000 emp.) 3/5/2026 "Confluence Makes Team Pages and Real-Time Collaboration Easy" 5/5 What do you like best about Confluence? We have different pages for different departments across our team. Also, we can edit the pages according to us in real time when every edit is saved, you can compare to previous versions and see change exactly what also that doesn’t of templates that we can use for project reports. Review collected by and hosted on G2.com. What do you dislike about Confluence? When I first started using Confluence, I didn’t understand a lot of the buttons or the sidebar. The interface felt overwhelming at first, so it took me some time to adjust to Confluence and figure out what to do and how to get to where everything is. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? In Confluence, there are often long pages full of information and data, and sometimes it’s difficult to read everything. The AI helps by summarising the content and letting me search within the page for a specific thing. This saves me time because I don’t have to read the entire page, and I can focus on what I actually need from it. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shivansh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivansh T.") ST Shivansh T. Software Engineer Intern Enterprise (\> 1000 emp.) 5/18/2026 "The Backbone of Our Documentation Needs" 5/5 What do you like best about Confluence? I love Confluence as a product, but its architecture and how it works are the best things. The way we can search across the organization at times and at others search within a specific space makes it a go-to place to debug anything at our firm. It stores over a decade of technical documentation, making it a big asset to agentic coding since we can use Confluence MCP server to provide more detailed and firm-specific context to our models. I also like that no setup was required and it worked out of the box for me. the UI is awesome & how the integrates with the whole SDLC ecosystem is the main thing that makes it worth it Review collected by and hosted on G2.com. What do you dislike about Confluence? I feel like the search is mostly lexical right now. If there were some semantic-search upgrades, that would be really awesome—especially if it also included an inbuilt chatbot. I also think they should offer a native MCP server rather than relying on firms to create their own, and that the search experience should move toward semantic, vector-based searching. At times it becomes really hard to navigate through a clutter of documents. If there were a solution that could streamline that experience and make it easier to find what I need, it would be awesome. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? I use Confluence to centralize documentation for our team. It acts as a comprehensive wiki, storing technical decisions and history, which helps in documenting both software-related and unrelated information, like weekly support schedules. it improves communication & hence team's performance in general, for some issues you dont need to reach out to senior members you can use confluence & deal with it yourslef Review collected by and hosted on G2.com. Show More 5/20/2026 Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/17/2026 "Reliable Documentation Platform with Room for Better Templates" 4/5 What do you like best about Confluence? I mainly use Confluence for technical documentation and for sharing internal knowledge across my team. One of the most valuable features for us is the version history, since it lets us track changes over time and roll back updates when needed—especially during large project migrations or when requirements change. Collaborative editing has also noticeably improved our workflow. It’s particularly helpful when multiple developers and stakeholders need to work on the same documentation at the same time, without creating duplicate pages or causing confusion. I’ve also found the templates very useful for keeping project documentation organized, including API references, migration plans, and operational runbooks. They cut down the time we’d otherwise spend starting documents from scratch and help keep information consistent and standardized across teams. Another big advantage is how easy it is to maintain a centralized knowledge base for onboarding new team members, which has reduced our reliance on repeated knowledge-transfer sessions. Review collected by and hosted on G2.com. What do you dislike about Confluence? One area where Confluence could improve is its template library. The existing templates are solid for general documentation, but for growing engineering teams working with complex systems, there’s room for more practical, modern use cases. For instance, during legacy application migrations, documentation can become overwhelming very quickly. Architecture docs, dependency maps, migration plans, risk assessments, deployment steps, and operational notes start piling up, and it becomes hard to keep a consistent structure across teams. Purpose-built templates for scenarios like legacy modernization, microservice migration, cloud migration, or production rollout planning would make this kind of documentation far easier to organize and maintain. Navigation and knowledge discovery also become challenging as documentation scales. Once a project grows to hundreds of pages (200–500+), new team members often struggle to understand the overall system without spending a lot of time digging through scattered pages. An AI-powered overview or knowledge summary feature could add a lot of value here. For example, Confluence could generate a high-level overview page or a visual knowledge map that summarizes the purpose of a space or section, the major systems involved, key workflows, dependencies, and the most important related documents. This would improve onboarding, reduce time spent searching, and help teams grasp the bigger picture without manually navigating through hundreds of pages. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence has been very helpful for documenting deployment processes and keeping technical documentation structured and centralized. Our team uses it regularly to capture release steps, environment configurations, troubleshooting guides, and operational procedures, and it has made collaboration much smoother between developers and support teams. One feature I especially value is the version history. It lets us track documentation changes over time and quickly restore earlier versions when deployment procedures or configurations are updated incorrectly. That adds an extra layer of reliability and accountability, which is important in fast-moving projects. The collaborative editing has also improved productivity, since multiple team members can work on the same document at the same time without creating duplicate pages or ending up with conflicting versions. This is particularly useful during production releases or project migrations, when documentation tends to change frequently. I also appreciate the built-in templates, which help standardize technical documentation across the team. Using structured templates for deployment guides, runbooks, and technical notes reduces the effort of starting from scratch and keeps information organized and easier to navigate. Overall, Confluence has become an important part of our internal knowledge-sharing process, and it has helped improve documentation consistency and accessibility within the team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Senior Product Manager Computer Software Mid-Market (51-1000 emp.) 5/16/2026 "Powerful Document Centralization, Clunky UI" 2/5 What do you like best about Confluence? I find it extremely easy to share a document in Confluence and then invite people to comment there, which ensures all knowledge stays in one place across the company. I also appreciate the integration with MCP that allows us to connect to Claude, making document referencing easier across various teams, including marketing, product, and engineering. It's particularly useful that Claude can query documents across Confluence pages, providing insights Review collected by and hosted on G2.com. What do you dislike about Confluence? I mean, their UI doesn't work well. It's one of the most clunky software that I've used. I personally would not want to use Confluence, but the company uses it, and that's why we use it. It's not the most easy-to-use software. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? I use Confluence to centralize PRDs and internal documents, making them easily searchable across the company. It's easy to share and comment on documents, keeping all knowledge in one place and accessible to everyone, thanks to the connection with Claude. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite SG Samir G. Sales Consultant Mid-Market (51-1000 emp.) 3/10/2026 "Build better business strategies with Confluence's enterprise collaboration resources." 5/5 What do you like best about Confluence? I am very satisfied with the use of Confluence's digital features and resources because it is a high performance technical platform that offers the best AI capabilities to execute all my work processes in collaboration with my team members. In addition, I can say that Confluence's main panel is designed to meet all the digital needs and requirements of all users, facilitating the adoption of its technical features and allowing for the customization of all its systems. Review collected by and hosted on G2.com. What do you dislike about Confluence? I can't think of anything negative about Confluence's technical features, my experience has been very good and I think it's an ideal platform for business work environments. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? I recommend using Confluence's digital features and capabilities because it is the platform that has allowed me to excel in my daily activities, organize my work processes and maximize my professional capabilities with the use of its advanced virtual work tools. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Umair A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Umair A.") UA Umair A. Senior Solution Architect Information Technology and Services Enterprise (\> 1000 emp.) 4/28/2026 "Simple, Widely Used Collaboration Tool with Easy Integrations" 4.5/5 What do you like best about Confluence? Its simplicity of user experience and vast usage in the industry in almost most of the organization makes Confluence as an individual collaboration tool. Its integration with either identity and access management or draw.io as a plugin tool is easy to use and the webhooks integration with tools like microsoft teams. Review collected by and hosted on G2.com. What do you dislike about Confluence? There should be integration of technical services icons, especially for the IT architecture diagrams, and its price is also slightly on the upper level. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? I primarily use it for project documentation, including planning the project timeline, managing tasks, issues, and backlogs. As an architect, the draw.io plugin is very helpful for me to quickly draw the diagram and already integrated on hte confluence page as a part of documentation. Review collected by and hosted on G2.com. Show More 4/30/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite CC Clara C. Senior Staff Engineer Information Technology and Services Mid-Market (51-1000 emp.) 7/27/2026 "Confluence + Jira Links Keep Decisions Clear and Easy to Trace" 5/5 What do you like best about Confluence? We link our confluence pages to Jira tickets and it's honestly saved so much back and forth. No more asking "wait why did we decide this" three months later, you just click through and it's there. Review collected by and hosted on G2.com. What do you dislike about Confluence? Search can be annoying honestly. Sometimes it shows me an old version of a page instead of the latest one and I end up reading outdated info by mistake. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? We used to have docs scattered everywhere, slack, personal drives, random google docs. Confluence fixed that mess. Still not perfect, the search thing bugs me, but overall it's made onboarding new people so much easier since they can just find stuff themselves instead of asking a hundred questions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic OB Omar B. Technical Editor Mid-Market (51-1000 emp.) 2/25/2026 "Confluence, a powerful and advanced business collaboration and communication platform." 5/5 What do you like best about Confluence? As an active user of Confluence's virtual work features and solutions, I can say that it is one of the best digital platforms for implementing better business communication and collaboration processes through your organization, promoting teamwork and improving the productivity of your work processes in a short time. In addition, I can also say that Confluence is a platform that quickly integrates with all the systems and applications you work with, facilitating the adoption of its work systems and the automation of repetitive tasks and processes. Review collected by and hosted on G2.com. What do you dislike about Confluence? I have nothing negative to say about Confluence's virtual work features and elements, I think it is an excellent platform that adapts to the needs and preferences of each user in a short time. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence is the platform that has allowed me to create the most secure and productive workspace in my entire work area, facilitating the presentation and discussion of new work projects and the automation of technical processes and tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Mid-Market (51-1000 emp.) 5/4/2026 "Contextual Collaboration Powerhouse" 4.5/5 What do you like best about Confluence? I love using Confluence for contextual collaboration; it turns fragmented information into structured, actionable knowledge and breaks down silos between product, engineering, and business teams. I appreciate how it reduces context switching by embedding Jira tasks, Figma designs, and live roadmaps into a single page, creating a unified cockpit for teams. It preserves decision logic through version history and inline comments. Confluence's templates help in scaling team knowledge by streamlining onboarding and standardizing documentation. My favorite aspect is that it doesn't just store knowledge, it contextualizes it, weaving abstract ideas from product managers and technical specs from engineers into a navigable narrative accessible to the entire business. It reduces 'search friction', meaning I don't have to ask for status updates or reasons, as the context is already baked into the page. This autonomy enhances team speed, alignment, and confidence in execution. It's uniquely valuable for a mid-sized company by providing the structure of an enterprise tool with startup flexibility, preventing growth chaos and offering a stable framework as the company scales. Review collected by and hosted on G2.com. What do you dislike about Confluence? Confluence is unmatched in depth, but it's currently at risk of becoming 'too heavy'. By focusing on performance, search relevance, and notification intelligence, Atlassian can ensure that the tool remains an accelerator for productivity rather than a source of administrative overhead. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? I use Confluence to reduce context switching, embedding tools into a single page. It preserves decision logic and scales team knowledge with templates, reducing search friction and increasing team alignment and confidence. Review collected by and hosted on G2.com. 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