--- title: Confluence Reviews meta\_title: 'Confluence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4368 reviews by the users' company size, role or industry to find out how Confluence works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 4368 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Knowledge Management url: https://www.g2.com/categories/knowledge-management --- ### Confluence Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Confluence to be incredibly **easy to use** , enhancing productivity and simplifying document management significantly. [(299 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326258&qs=pros-and-cons#reviews) Users value Confluence for its **seamless team collaboration** , enhancing productivity and communication across workflows. [(212 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326872&qs=pros-and-cons#reviews) Users value the **clear organization and ease of use** in Confluence, enhancing documentation and collaboration effortlessly. [(159 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326847&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Confluence, enhancing collaboration and simplifying document management significantly. [(155 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326526&qs=pros-and-cons#reviews) Users value the **collaboration efficiency** of Confluence, facilitating alignment and document sharing across teams seamlessly. [(146 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=2236341&qs=pros-and-cons#reviews) Users find Confluence **not intuitive** , especially with its search feature and navigation when managing large content. [(84 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326153&qs=pros-and-cons#reviews) Users often experience **slow performance** with Confluence, particularly when managing extensive content or large attachments. [(83 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326199&qs=pros-and-cons#reviews) Users find **page management frustrating** due to slow performance, messy organization, and a confusing permissions system. [(71 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327429&qs=pros-and-cons#reviews) Users find the **learning curve steep** , particularly for advanced features and the complex permission system. [(64 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327493&qs=pros-and-cons#reviews) Users find the **complexity** of Confluence challenging, especially with sharing permissions and navigating document management. [(59 mentions)](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327636&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Confluence ##### 1. Ease of Use Users find Confluence to be incredibly **easy to use** , enhancing productivity and simplifying document management significantly. [ See 299 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326258&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you like about Confluence? What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep ![Tien N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tien N.") TN Tien N. Mid-Market (51-1000 emp.) 5.0/5 "Awesome experience with Confluence" What do you like about Confluence? Ease of use. A lot of features. Ease of integration with other product. ##### 2. Team Collaboration Users value Confluence for its **seamless team collaboration** , enhancing productivity and communication across workflows. [ See 212 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326872&qs=pros-and-cons#reviews) See Related User Reviews ![Carlos Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos Z.") CZ Carlos Z. Mid-Market (51-1000 emp.) 5.0/5 "Essential Tool for Efficient Knowledge Management" What do you like about Confluence? I like how Confluence integrates well with Jira, Loom, and all the apps in the Atlassian suite. The integration with Google Workspace, including Drive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you like about Confluence? What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep ##### 3. Organization Users value the **clear organization and ease of use** in Confluence, enhancing documentation and collaboration effortlessly. [ See 159 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326847&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you like about Confluence? What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. Mid-Market (51-1000 emp.) 5.0/5 "Confluence is a good tool" What do you like about Confluence? I’ve used Confluence for over five years, and one of the things I’ve consistently appreciated is how well it functions as a structured and scalable kn ##### 4. Integrations Users appreciate the **seamless integrations** of Confluence, enhancing collaboration and simplifying document management significantly. [ See 155 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326526&qs=pros-and-cons#reviews) See Related User Reviews ![Carlos Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos Z.") CZ Carlos Z. Mid-Market (51-1000 emp.) 5.0/5 "Essential Tool for Efficient Knowledge Management" What do you like about Confluence? I like how Confluence integrates well with Jira, Loom, and all the apps in the Atlassian suite. The integration with Google Workspace, including Drive ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you like about Confluence? What I like best about Confluence is how easy it makes it to organize and share project documentation. The structure with spaces and pages helps keep ##### 5. Collaboration Efficiency Users value the **collaboration efficiency** of Confluence, facilitating alignment and document sharing across teams seamlessly. [ See 146 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=2236341&qs=pros-and-cons#reviews) See Related User Reviews KC Karen C. Mid-Market (51-1000 emp.) 5.0/5 "Automate tasks and solve technical problems with Confluence's collaboration features." What do you like about Confluence? Confluence's enterprise collaboration features are the best because of their adaptability and integration with all your work processes, facilitating t OB Omar B. Mid-Market (51-1000 emp.) 5.0/5 "Confluence, a powerful and advanced business collaboration and communication platform." What do you like about Confluence? As an active user of Confluence's virtual work features and solutions, I can say that it is one of the best digital platforms for implementing better ### 5 Cons or Disadvantages of Confluence ##### 1. Not Intuitive Users find Confluence **not intuitive** , especially with its search feature and navigation when managing large content. [ See 84 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326153&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you dislike about Confluence? One thing I dislike about Confluence is that sometimes the editor can be a bit slow or buggy, especially when working with large pages or multiple tab ![Mariya R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariya R.") MR Mariya R. Mid-Market (51-1000 emp.) 4.0/5 "Easy Collaboration and Controlled Publishing" What do you dislike about Confluence? With new JIRA and confleunce interface , searching for docs on confluence has become a hassle. Also it can have sometime more desining architecture di ##### 2. Slow Performance Users often experience **slow performance** with Confluence, particularly when managing extensive content or large attachments. [ See 83 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1326199&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent for Collaboration and Organization, But Editor Can Be Slow" What do you dislike about Confluence? One thing I dislike about Confluence is that sometimes the editor can be a bit slow or buggy, especially when working with large pages or multiple tab RS Rajesh S. Small-Business (50 or fewer emp.) 3.5/5 "Great page history and templates, with solid integrations" What do you dislike about Confluence? Accountability is not clear. It lags in large pages. Task tracking is not good with confluence. When the projects grow it becomes hard to understand. ##### 3. Page Management Users find **page management frustrating** due to slow performance, messy organization, and a confusing permissions system. [ See 71 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327429&qs=pros-and-cons#reviews) See Related User Reviews RS Rajesh S. Small-Business (50 or fewer emp.) 3.5/5 "Great page history and templates, with solid integrations" What do you dislike about Confluence? Accountability is not clear. It lags in large pages. Task tracking is not good with confluence. When the projects grow it becomes hard to understand. CM Chris M. Enterprise (\> 1000 emp.) 4.0/5 "Solid Enterprise Documentation Platform That Does What You Expect—And Does It Well" What do you dislike about Confluence? For an enterprise documentation platform I find the search particularly weak. Assuming teams have structured their documentation well it can be fairly ##### 4. Learning Curve Users find the **learning curve steep** , particularly for advanced features and the complex permission system. [ See 64 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327493&qs=pros-and-cons#reviews) See Related User Reviews ![Lesedi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lesedi M.") LM Lesedi M. Mid-Market (51-1000 emp.) 4.0/5 "Working with Confluence has its ups and downs." What do you dislike about Confluence? It may require you to be quite the technical user in order for you to fully utilize the platform. ![Salman R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salman R.") SR Salman R. Small-Business (50 or fewer emp.) 5.0/5 "Confluence" What do you dislike about Confluence? Make it easy to use for everyone. Write now new user feels difficulties. ##### 5. Complexity Users find the **complexity** of Confluence challenging, especially with sharing permissions and navigating document management. [ See 59 mentions ](https://www.g2.com/products/confluence/reviews?filters%5Bsentiment_snippet%5D=1327636&qs=pros-and-cons#reviews) See Related User Reviews RS Rajesh S. Small-Business (50 or fewer emp.) 3.5/5 "Great page history and templates, with solid integrations" What do you dislike about Confluence? Accountability is not clear. It lags in large pages. Task tracking is not good with confluence. When the projects grow it becomes hard to understand. SJ Saurabh J. Small-Business (50 or fewer emp.) 4.5/5 "Easy Cross-Team Collaboration with Real-Time Editing and Jira Integration" What do you dislike about Confluence? Works slow on big projects, Not good for non technical user, Hard to summarize complex campaigns. ![Ilva M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ilva M.") IM Ilva M. UX designer Mid-Market (51-1000 emp.) 4/21/2026 "Confluence Keeps Everything Organized and Collaboration Effortless" 5/5 What do you like best about Confluence? What I like best about Confluence is how it brings everything into one place. It’s easy to document work, share knowledge with the team, and keep things organized without digging through multiple tools. I also appreciate the collaborative aspect - being able to comment, edit together, and keep information up to date makes teamwork much smoother. Review collected by and hosted on G2.com. What do you dislike about Confluence? What I dislike about Confluence is that it can feel cluttered and hard to navigate, especially as content grows. Finding the right information isn’t always intuitive, and search doesn’t always return the most relevant results. It can also feel a bit slow and heavy at times, and formatting pages isn’t always as flexible or user-friendly as I’d like. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence is solving the problem of scattered information and lack of a single source of truth. It helps centralize documentation, project details, and team knowledge in one place, which makes it easier to find what I need without asking around. This saves time, reduces miscommunication, and helps the team stay aligned, especially when working across different teams or projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Elina S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elina S.") ES Elina S. PM Small-Business (50 or fewer emp.) 3/17/2026 Guest users or non-business users of the software, not included in G2 scores. "Confluence: Centralized Knowledge Hub with Seamless Jira Integration" 5/5 What do you like best about Confluence? We are using Confluence as our central knowledge repository, where all project-related information is documented and easily accessible to the team. It helps us keep everything structured, transparent, and aligned across different stakeholders. What I appreciate most about Confluence is its ability to centralize documentation, facilitate collaboration in real time, and maintain a clear history of updates. It also integrates well with tools like Jira, which makes it very effective for managing requirements, tracking progress, and ensuring consistency across projects. Review collected by and hosted on G2.com. What do you dislike about Confluence? Sometimes it can feel a bit less intuitive or user-friendly, especially for new users. However, once you get familiar with it, it becomes much easier to navigate and use effectively. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence helps us centralize all project-related information in one place, reducing the risk of scattered or inconsistent documentation. It solves the challenge of keeping teams aligned by providing a single source of truth that is accessible to all stakeholders. This benefits us by improving transparency, facilitating collaboration across teams, and ensuring that knowledge is easily shared and maintained over time. It also supports better organization of requirements and documentation, which ultimately increases efficiency and reduces misunderstandings. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Yatin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yatin G.") YG Yatin G. Sr Product Manager Mid-Market (51-1000 emp.) 10/14/2025 Guest users or non-business users of the software, not included in G2 scores. "Seamless Collaboration with Confluence" 5/5 What do you like best about Confluence? I really appreciate Confluence for its extensive formatting capabilities, which make text formatting very flexible. I can add images, GIFs, Videos in the document making it more clear for my target audience. It's particularly beneficial for collaborating with multiple stakeholders, as I can create pages or live documents that allow multiple people to edit and add their ideas simultaneously. This feature makes collaboration incredibly seamless. Transitioning to Confluence was super easy for us, especially compared to Google Docs, where organising things was a big task. Confluence allows me to easily maintain my own documents, PRDs, and everything else efficiently. Plus, the tool's user experience is very seamless and handy. Overall, I rate it as a fantastic product, giving it a 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about Confluence? I think there can be a better notification mechanism when someone comments on Confluence, and the commenting system could be made a bit easier. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? I use Confluence for documenting product features, sharing roadmap, brainstorming ideas, and collaborating with multiple stakeholders seamlessly. It provides excellent formatting options and makes organising and viewing documents easy and efficient. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![MAJO F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MAJO F.") MF MAJO F. Lead Engineer Mid-Market (51-1000 emp.) 4/22/2026 "Effortless Documentation with Powerful Integration" 4.5/5 What do you like best about Confluence? I love how Confluence helps us maintain organization-wide documentation in a single place with version control and access permissions. I also appreciate using Confluence whiteboards for ideation. The best part of Confluence is its integration with Jira, where we can display Jira tickets and JQLs with their latest status and updates within Confluence, which is really helpful in our sprint meetings. Using Confluence with Jira and Bitbucket through macros is very advantageous, and we also benefit from marketplace apps like Comala and Gliffy. Getting started with Confluence was quite easy, which was a plus. Review collected by and hosted on G2.com. What do you dislike about Confluence? I don't like that Confluence doesn't support HTML natively. Copy-pasting HTML content from other tools or trying to import it doesn't work easily. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence helps us maintain organization-wide documentation in one place with version control and access permissions. The integration with Jira is helpful in our sprint meetings. We also use Confluence whiteboards for ideation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Abhishek R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek R.") AR Abhishek R. Project Analyst Information Technology and Services Mid-Market (51-1000 emp.) 4/20/2026 "Confluence Makes Knowledge Discovery Easy with Clean Navigation and Strong Jira Integration" 4.5/5 What do you like best about Confluence? Confluence as a product has been quite beneficiary for me to dig through the relevant information needed to perform my job. The kind of navigation and front end clean look it has, is very easy on the eye and to understand. Its integration with JIRA has been one of key enablers in usage for the same. The quick search results sorted by dates has been a great performer which refines my search and gives me more information on relevant topics. The ROI of this integration has been great with Rovo as AI feature in the same. Also, the support for this product is very much instant and quick resolutions had made life easy for me. Overall, this is a great product to explore and research on data/documentation repository of any kind of knowledge base. Review collected by and hosted on G2.com. What do you dislike about Confluence? There are very few things I dislike about it, but I’ll mention a couple. The way pages are nested under a given topic could be improved so that moving through the content and navigating from one knowledge point to another feels smoother and more intuitive. Also, the AI integration of Rovo can be improved way better to find relevant context on the information base we are looking for. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? We used to rely on standalone documents and Excel sheets, which were really difficult to share in real time and didn’t work well as a knowledge-sharing space or knowledge repository for our organization. This always increased our turnaround time for getting work done. With Confluence, we now have real-time access to the entire knowledge repository, and we don’t need to touch base with anyone to find what we need, which clearly saves us time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jay Person d.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay Person d.") JD Jay Person d. Risk & Fraud Analyst Mid-Market (51-1000 emp.) 7/28/2025 "Indispensable for Remote-First Teams with Room for Improvement" 4/5 What do you like best about Confluence? I like how Confluence transforms static documentation into a living, breathing part of our workflow. The features I appreciate most are the JIRA integration and real-time collaborative editing, which enhance our teamwork. The structured knowledge organization helps keep everything tidy and accessible. I find the rich template library very useful, offering versatile options for our diverse needs. Additionally, the asynchronous feedback loop is a strong point, making feedback collection seamless and less disruptive to our flow. Review collected by and hosted on G2.com. What do you dislike about Confluence? While we rely heavily on Confluence, it's not without its frustrations. For a fast-moving, remote-first team like Yellow Social Interactive, certain areas can definitely be improved to better support our operations — Search Limitations, Editor Performance, Steep Learning Curve, Content Bloat & Maintenance, and Formatting Quirks. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence acts as the 'connective tissue' for our remote teams, solving critical problems like meeting fatigue, information silos, onboarding brain drain, context switching, tool fragmentation, and ensuring decision transparency. Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerIncentivizedSource: Organic Review from Pop Up ![Charan Raj Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charan Raj Y.") CY Charan Raj Y. QA Automation Engineer Enterprise (\> 1000 emp.) 4/10/2026 "Best Project documentation tool for Large scale projects" 4.5/5 What do you like best about Confluence? For the past five years at Experian, using Confluence Global, I’ve been able to manage all my project work in one place by keeping notes, documents, and all related details together. As an admin for Confluence Global, I also review and approve changes in the cloud history. I can create pages, ask questions, upload documents, and share them with my team or anyone who needs access. I’m also able to create task reports and UML diagrams, which helps me keep everything organized and easy to find when I need it. Review collected by and hosted on G2.com. What do you dislike about Confluence? There’s nothing I can say I dislike. That said, from a developer’s point of view, it would be really helpful if it integrated with tools like Visual Studio, IntelliJ, or similar developer environments, so developers could easily push their logic to Confluence pages as either documentation or a script file. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? In Experian, all project materials, KT sessions, and reports are available in one place. It’s also easy to add website links, recorded sessions, and photos, and to provide access to the right project people. In this case, security is high, which makes sharing and managing everything feel safe. Review collected by and hosted on G2.com. Show More 4/15/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Arthur H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arthur H.") AH Arthur H. Associate Mid-Market (51-1000 emp.) 4/14/2026 "Confluence Keeps Team Knowledge Organized and Accessible" 5/5 What do you like best about Confluence? What I like best about Confluence is that it gives teams a shared space to document knowledge, collaborate, and keep information accessible over time. It is especially useful for organizing project notes, meeting recaps, technical documentation, and internal processes in one place. The overall experience is fairly easy to understand, even for new users, and the integration with other Atlassian products makes it more valuable in day-to-day work. From a ROI perspective, it brings value by reducing duplicated information and making it easier for teams to find and reuse existing knowledge instead of starting from scratch each time. Review collected by and hosted on G2.com. What do you dislike about Confluence? What I dislike is that the UI can sometimes feel cluttered, especially when spaces become large or poorly organized. Finding the right page is not always as smooth as it should be, and performance can occasionally feel slow on heavier pages. While integrations are a strength overall, they can also create complexity depending on how your workspace is structured. Onboarding new users is manageable, but keeping documentation clean and discoverable requires discipline. The AI-related features are interesting, but at this stage they do not always feel essential enough to significantly change the experience. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence solves the problem of knowledge being scattered across chats, emails, personal notes, and disconnected files. By centralizing documentation in one collaborative workspace, it helps teams keep a shared source of truth that is easier to update and reference over time. For me, that means less time spent searching for information, better continuity across projects, and smoother collaboration between teams. It also improves onboarding because new team members can access existing documentation more easily. In that sense, the platform delivers clear value, even if the experience could still improve in terms of navigation, speed, and the practical usefulness of some newer AI capabilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Carlos Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos Z.") CZ Carlos Z. Product Owner Mid-Market (51-1000 emp.) 2/5/2025 "Essential Tool for Efficient Knowledge Management" 5/5 What do you like best about Confluence? I like how Confluence integrates well with Jira, Loom, and all the apps in the Atlassian suite. The integration with Google Workspace, including Drive and documents, is a great plus. The addition of the robo AI makes it stronger and easier to manage, creating a centralized place for our documents and knowledge base. Using Confluence is also super intuitive and easy. Review collected by and hosted on G2.com. What do you dislike about Confluence? Maybe the way the documents are structured on the sidebar. Sometimes I have a hard time following through some documentation, but it's not a big deal. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? Confluence guarantees centralized documentation, providing us with a knowledge base that the team can easily access and manage. The addition of robo AI enhances this experience, making it even easier for people to self-manage their knowledge. Review collected by and hosted on G2.com. Show More 5/29/2026 Current UserValidated ReviewerSource: G2 invite ![Cristian N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian N.") CN Cristian N. Senior Technical Consultant Computer Networking Mid-Market (51-1000 emp.) 4/27/2026 "Intuitive, High-Performance Collaboration with Great Lucid Integration" 5/5 What do you like best about Confluence? I use it a lot for my design documents, and I really love the integration with Lucid. The collaboration features are great for working with colleagues, and I also rely on the whiteboards, databases, and pages. I recently started using live pages, which are amazing. Performance has been great, and exporting to PDFs or Word documents looks very good—I’ve never had an issue with it. The UI is very intuitive, so you don’t really need support; there’s plenty of documentation and videos online, but I’ve never had to use them. Review collected by and hosted on G2.com. What do you dislike about Confluence? There’s nothing I dislike about it; it works perfectly for me. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? We moved away from the archaic documentation approach of Word documents with tracked changes to cloud-only, page-style documentation that’s easy to review and comment on. It saves us a lot of time and makes collaboration much smoother. Review collected by and hosted on G2.com. 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