Confluence's ability to quickly build up a webpage, save changes, add in elements including images and graphs, schedules and more, makes for a good collaborative solution for a team in production. Confluenced can be integrated to JIRA, and Hipchat as well, so communication is all in one area. No coding is required, simply start typing away and uploading images to make a live database.
There is a limit to the configuration options of where text or image boxes can be placed. There are pre formatted designs to choose from, which might not be exactly what you are looking for. Be default if Confluence is integrated into JIRA then you can spam your team members any and all updates that you make. I believe this setting can be adjust I just haven't found it yet.
If you can get the IT guy set up and hand some of the creative ability over to some right brained indivuduals, the potential of this software can really come together. Also for administrative, and management ideas, this software is another tool that is also sharable to the whole team to see.
Currently information about clients and their needs is spread across emails, documents, and other software, Confluence brings all this info into once place that I can send a link to a co worker. This way is a good way to see visually when the timeline is set for a project, and where everything they need is located .