KZ

Kay Z.

E commerce specialist

Mid-Market (51-1000 emp.)

4/27/2021

"Fine portal, and good support"

5/5

What do you like best about Conexiom?

Many possibilities and out of the box thinking. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

In the beginning we had different working hours. Review collected by and hosted on G2.com.

DP

Daniel P.

Enterprise (> 1000 emp.)

8/26/2020

"Touch less order processing with Conexiom"

5/5

What do you like best about Conexiom?

Flexibility, 100% accuracy, ability to build in business rules allowing touchless order processing, intuitive and user friendly interface, various alerts informing users on exceptions and errors, quick onboarding new accounts and very good and responsive helpdesk. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Nothing to dislike so far. This solution is meeting all expectations. Review collected by and hosted on G2.com.

Recommendations to others considering Conexiom:

Easy implementation, 100% accuracy, very flexible solution ( significant benefit ), user friendly interface, great support before, during and post go live. Review collected by and hosted on G2.com.

What problems is Conexiom solving and how is that benefiting you?

Limiting time spend on manual order entry, allowing team to spend time or other value add activities. Eliminating mistakes due to various cross reference tables converting customer's codes / unit of measures into supplier ones. Review collected by and hosted on G2.com.

AK

Andy K.

Small-Business (50 or fewer emp.)

8/27/2020

"Overall experience has been good. Project took longer than original anticipated."

4.5/5

What do you like best about Conexiom?

The support team is very professional, responsive and organized. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

There was more initial work and time needed to onboard accounts by our customer service team. Review collected by and hosted on G2.com.

Recommendations to others considering Conexiom:

Data cleanup prior to implementation, with dedicated resources to support the project. Also have a realistic time frame to implement, as there could be minor data cleanup issues that may arise that aren't necessarily related to Conexiom. Review collected by and hosted on G2.com.

What problems is Conexiom solving and how is that benefiting you?

The project has not been fully completed, but the collective feedback from our customer service team has been very positive in terms of the time saved on entering orders manually and the accuracy of orders for those accounts currently in the live environment. One CSR commented ' I can't imagine going back to what we did previously without Conexiom' . Review collected by and hosted on G2.com.

YC

Yong C.

Mid-Market (51-1000 emp.)

8/25/2020

"Speed Business Process"

4.5/5

What do you like best about Conexiom?

We use Conexiom for convert customer purchase order into ERP system, they did a very good job. Their technology is advanced. They are able to extract data from customer's digital version pdf file, and map into the file which automatically be able to import into our ERP system. Implementation is smooth, and accuracy is high. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

When there is some troubleshooting with TPCx, speed is not good Review collected by and hosted on G2.com.

AN

Antonio N.

Senior Global Process Improvement Specialist - Project Management Office (PMO)

Enterprise (> 1000 emp.)

8/26/2020

"Great value for the cost and incredible accuracy!"

5/5

What do you like best about Conexiom?

It's very self-service oriented, but comes with great support from the Conexiom team. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

While having many business rules kept and maintained on Conexiom's side saves a lot of hassle for a customers, it also makes it difficult to transition to a different solution in the future, as those need to be re-build / transitioned into the new platform. Review collected by and hosted on G2.com.

Recommendations to others considering Conexiom:

Think for the long-term and design accordingly. Ensure end-users are trained properly. Keep it simple to gain huge benefits out of it. Review collected by and hosted on G2.com.

What problems is Conexiom solving and how is that benefiting you?

Copy + Paste is a thing of the past and while it's not 100% automated, order entry is now a significantly easier process, improving both on the effort side and shortening of SLAs. Review collected by and hosted on G2.com.

AE

Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

8/25/2020

"Conexiom Review"

5/5

What do you like best about Conexiom?

The automation reduces errors and order processing times. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

I dislike the mapping process. The mapping team does not understand our business and customers; which requires us provide very detailed map requests and extensive testing. I would prefer to have a designated mapper(s) that we can work with to expedite requests and duplicate similar customer maps. Review collected by and hosted on G2.com.