JF
Jackie F.
Small-Business (50 or fewer emp.)
"I'm amazed beyond expectations"
4.5/5
What do you like best about Conexiom?

Conexiom is performing thousands of updates and transactions for us - vendor acknowledgements, invoices and customer purchase orders are all being handled by what would have been a team of at least 3 persons in the past. We've been able to improve the service level to our customers with better information regarding lead times, and also process their orders quickly and accurately. I'm also appreciative of the people at Conexiom that have been able to handle our company-specific needs and process requirements. This product has exceeded our expectations. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

I would love to see more document-types added - purchase order receipts, pick-ticket invoicing etc. but the limitation appears to be the paper... could we improve the OCR processes to the point where we could implement more vendors and customers on the acknowledgment and purchase order side, as well as the paper-based transactions in the warehouse? Review collected by and hosted on G2.com.

MT
Mohamed T.
Enterprise (> 1000 emp.)
"Conexiom is a great tool for the business and order automation"
5/5
What do you like best about Conexiom?

I liked the automation for the order entry and linking between another applications, very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Sometimes it has a lag and delay for the response. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Proficiently translates documents into transactions with easy setup"
4/5
What do you like best about Conexiom?

Conexiom makes it pretty easy for us to map incoming customer orders into electronic order transactions which are uploaded into our ERP system. We do not have to ask our customers to make any changes on their side (which is essential), and Conexiom has been very open to making custom changes for us in a minimal amount of time. Their team is very accessible and great to work with. We have definitely saved time and money on a very repetive task and this has improved employee job satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

I've experienced very little downside working with Conexiom. My only frustration has been our customers changing their document formats after we've mapped them, so we need to re-map them. But the process is simple enough that we don't lose much time. Review collected by and hosted on G2.com.

AP
Amber P.
Mid-Market (51-1000 emp.)
"Good product, great collaboration"
2.5/5
What do you like best about Conexiom?

Collaborating with our Conexiom representative. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

The process of mapping a new customer document is cumbersome, but the team is very helpful. Review collected by and hosted on G2.com.

Alicia D.
AD
Alicia D.
Customer Care Advocate
Mid-Market (51-1000 emp.)
"Conexiom Review"
5/5
What do you like best about Conexiom?

Conexiom allows the uploading of purchase orders submitted by the customer care team. It provides a great value to the team with less manual entry. Manual entry allows for errors to be made. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

I do not dislike anything about Conexiom. The product has been doing very well for the team. Review collected by and hosted on G2.com.

Marcus B.
MB
Marcus B.
Project Manager
Mid-Market (51-1000 emp.)
"Great, Easy to Use Product with a Friendly Support Staff"
5/5
What do you like best about Conexiom?

Conexiom is very easy to use. With very minimal training, users can be onboarding customers within an afternoon's time. They have a standard set of document fields that can be mapped but also don't shy away from completing custom data requests that fit the needs of your customers and their purchase order requirements. Additionally, the support staff is very friendly and always willing to go the extra mile to help figure out how to make your documents work. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

There really isn't a lot to dislike here. If I had to pick one thing, the mapping desk can be a little slow from time to time. This may have more to do with staffing issues than anything else. Review collected by and hosted on G2.com.

Casey M.
CM
Casey M.
Senior Accountant/Accounts Payable Manager
Enterprise (> 1000 emp.)
"Customizable AP Automation Solution"
4/5
What do you like best about Conexiom?

At my company, we looked at Conexiom for a second AP automation solution. Our current product was not customizable and, for some documents, had little accuracy. Conexiom is able to customize exactly what needs to be captured and in what format for all trading partners. The team at Conexiom helps in every step to ensure the results received are exactly as you expected. We had mapping issues for vendor invoices when capturing freight that moved around on a document. We also wanted customization to add multiple lines of freight into one total to be passed to our ERP system. Conexiom was able to do exactly that. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Conexiom is great if you are not onboarding all vendors to the software. Since we went with Conexiom as a backup for our other automation tool, this process worked great for us. I could not imagine loading 1,000+ vendors at once, as each requires custom mapping and testing to ensure each trading partner is properly mapped and configured. Review collected by and hosted on G2.com.

AL
AJ L.
Operations Manager
Mid-Market (51-1000 emp.)
"Great concept, painful implementation."
2/5
What do you like best about Conexiom?

Once something is mapped it works pretty well. I like that you can streamline your mapping for a large chunk of data using the first pass mapping. It helps to not have to write it out for each dataset. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Implementation has been painful. We've had multiple reps over only a few months. The latest rep we've had has been very responsive, so that's helpful, but hopefully they can get this fixed for future implementations. Review collected by and hosted on G2.com.

AF
amanda f.
Customer Service Rep II
Mid-Market (51-1000 emp.)
"MAKES LIFE EASIER !"
5/5
What do you like best about Conexiom?

Takes the leg work out of entering PO'S, I just have to verify the information is correct and submit the alert into CRM . Takes less time than entering the entire PO manually. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Sometimes if there are multiple lines it takes a while for the alert to save and update. If every line would update individually it would possibly take less time. Review collected by and hosted on G2.com.

AW
Angela W.
ACCOUNTS PAYABLE CLERK
Mid-Market (51-1000 emp.)
"Great company to work with!"
5/5
What do you like best about Conexiom?

It''s easy to send our invoices to them, they then convert them into EDI format for faster, easier and seamless processing for high volume vendors we have.

It makes the processing of our high-volume payables a lot faster and easier.

They are easy to get a hold of any time we have issues and their responsiveness and timeliness of their responses is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Nothing their process is very user friendly and easy! It's rare that I have issues and they are very easy to navigate their site! I couldn;t ask for anything more! Review collected by and hosted on G2.com.