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Conexiom Reviews & Product Details

Conexiom is a specialized software solution designed to assist manufacturers and distributors in modernizing their manual order entry processes. By leveraging purpose-built artificial intelligence developed from over 20 years of industry expertise, Conexiom aims to streamline the order management workflow, making it more efficient and less prone to errors. This innovative platform captures, corrects, and transforms emailed and file-based purchase orders from any document format into fulfillment-ready ERP orders, significantly enhancing operational efficiency. The target audience for Conexiom includes manufacturers and distributors who are currently burdened by the inefficiencies of manual data entry. These organizations often face challenges such as high error rates, delayed order processing, and increased operational costs. Conexiom addresses these pain points by automating the order entry process, allowing inside sales teams to redirect their efforts toward customer engagement and relationship building rather than tedious data entry tasks. This shift not only improves employee satisfaction but also enhances customer service by ensuring faster and more accurate order fulfillment. Key features of Conexiom include its intelligent automation capabilities, which utilize advanced AI algorithms to accurately interpret and process various document formats. This technology significantly reduces the risk of human error, ensuring that orders are captured with high precision. Additionally, the platform's ability to integrate seamlessly with existing ERP systems means that organizations can adopt Conexiom without overhauling their current infrastructure. The result is a streamlined order flow that can be up to 95% faster, providing a modern and flexible experience for both sales teams and customers. The benefits of using Conexiom extend beyond mere speed and accuracy. By automating the order entry process, organizations can achieve significant cost savings by reducing labor hours associated with manual data entry. Furthermore, the enhanced order processing capabilities lead to improved customer satisfaction, as clients receive their orders more quickly and reliably. Overall, Conexiom stands out in the market by offering a comprehensive solution that not only modernizes order entry but also transforms the overall customer experience, making it a valuable asset for manufacturers and distributors looking to enhance their operational efficiency.

Product Website

Seller

Conexiom

Discussions

Conexiom Community

Languages Supported

English

Overview by

Pierce Smith (Global Customer, Content, & Digital Marketing | MLIS '22 | Never a guru, occasionally a cynic.)

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Conexiom Media

Conexiom Demo - Process emailed orders faster with AI precision

Capture emailed orders 85%+ faster with the exceptional accuracy of an AI trained on over 1 billion line items per year. Eliminate manual data entry and deliver more orders on time and in full, regardless of volume or complexity.

Conexiom Demo - Get every order right BEFORE your ERP

Conexiom captures, validates and transforms order information before it reaches your ERP, cutting downstream errors, delays and unnecessary costs while improving fulfillment performance.

Conexiom Demo - Modernize your buying experience without asking customers to change

Many customers still prefer email and send orders in many unstructured formats. Conexiom turns your most challenging order channel into your best by capturing, correcting and validating orders automatically, in any format, using purpose-built AI. Deliver faster turnaround and fewer issues, all wi...

Conexiom Demo - Handle increasing order volume with ease

a. As volume increases, Conexiom keeps pace, extracting accurate data from virtually any PO format (including PDF, Excel, CSV, text, images and even handwritten notes) to reduce manual touches per order by up to 80% or more, so your team can manage more orders confidently and consistently.

Conexiom Demo - Setup in minutes, not weeks.

Conexiom Core delivers a fast, intuitive setup that takes only minutes to get going, so you can start processing orders and seeing results immediately.

See the Conexiom Core platform in action! Sales order automation with high accuracy, using purpose-built AI, at scale.

Official Downloads

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From Manual to Touchless: Transform Your Business Results with Sales Order Automation

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Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

2/18/2025

"Easy steamlined process makes processing simple"

5/5

What do you like best about Conexiom?

Upside is definitely the streamlined onboarding process of adding new customers and the order processing technology. Customer support is usually quick and efficient with solvin any issues with implementation or mapping. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Only downside is that not all the new features roll out to all users without paying extra Review collected by and hosted on G2.com.

Heather T.

Sr. Billing & A/P Manager

Small-Business (50 or fewer emp.)

2/18/2025

"Outstanding Product: Exceeded Expectations!"

5/5

What do you like best about Conexiom?

Conexiom has freed up bandwidth for my billing team by automating our manual invoice process. We no longer have to manually enter each piece of information for invoices to be sent to our members. Our ROI aligns with our initial expectations for the project. Additionally, we have a dedicated implementation manager who understands our daily operations and supports us in planning for the future growth of our business. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

There is nothing that I dislike. My company has been taken care of since day one. Review collected by and hosted on G2.com.

Wim J.

Project Manager, Integration Expert and owner

Enterprise (> 1000 emp.)

4/26/2021

"The only working Document Conversion solution"

5/5

What do you like best about Conexiom?

Conexiom is a very easy to configure tool. Once you have the basics setup (i.e. communication/format/etc agreed), requesting a new "template" is as easy and simple as ordering a coffee in a cafe. We agreed to share detailed mapping instructions (i.e. a document that describes from customer PDF what to map and where to map to) and as a result we have 99% of first maps working perfectly. Only when we request specific mappings, the Conexiom Mapping Team need to come back with questions. But in general, it is easy to use.

On top of the easy setup, it has 100% accurancy (which never can't be guaranteed by OCR solutions). Since we use Conexiom as alternative to real EDI, we have in some countries reached to 98% electronic orders and all of them are touchless (i.e. orders go straight through our business rules engine (to convert customer UOM codes to internal UOM, customer item codes to internal item codes, etc) and no Customer Service Representative has to review the order. This means that within a few minutes, the warehouse activities can start already.

Since we changed to a REST API connection with Conexiom, the everage processing time at Conexiom is below 1 minute.

Conexiom has been a game changer for us. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

We don't send orders via unsecure email protocol, but have choosen to use secured REST API. This alternative setup sometimes confuses the support team of Conexiom. Review collected by and hosted on G2.com.

Mateo B.

Mid-Market (51-1000 emp.)

3/7/2024

"Excellent Software, Worth Having"

5/5

What do you like best about Conexiom?

A wonderful team of Engineers and Techs, who are the support from inception to completion and maintenance. The software is a great tool for volumes of transactions received in pdf format, to have the software read it and convert it to orders in a matter of seconds with 100% accuracy. This saves us valuable time to perform other tasks and get more things accomplished by the end of the day. This program is easy to use and we use it daily, it just like anything new we learn, it takes little time to learn and requires our adapting ourselves to new things, but do not get frustrated, because the Conexiom Team is professional, effective, patient and extremely helpful. They know what they do. The process of inplementation and integration takes time, naturally, so long as we provide all the right information from the get go. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

There is nothing I dislike about Conexiom, it does take time to setup our customers and iron the few kinks we encountered, but the support we have received and continue to receive from the Conexiom Team is outstanding. Review collected by and hosted on G2.com.

What problems is Conexiom solving and how is that benefiting you?

Conexiom processes for us hundreds of purchase orders from a multitude of customers. We simply forward their email with the PO attached and in seconds, we receive an email back stating that the order was processed in our system and gives us the order number. This used to be a manual process for us; copy/paste item-by-item, then double checking for duplications, then sending our customers the acknowledgement; this would take hours of productivity to our Team, limiting the amount of tasks we could do in a day's work. Now, it takes seconds to do and with two clicks we send our customers their order confirmation. Review collected by and hosted on G2.com.

Liz F.

Mid-Market (51-1000 emp.)

4/24/2024

"WOW!!!!"

5/5

What do you like best about Conexiom?

The efficency of the software. I love that you can train the software to remember changes. The mapping team is superb. Beyong easy to learn. The implementation team was always helpful. The integration team was so supportive and patient with us.

We are now live and customer support is available for us. The frequency of use is 24/7. The features are awesome everything you need is on the dash board. Love it that!!! Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

sometimes it can be a little wonky. It is usually casused by an issue or an upgrade but it has always been resolved. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

4/23/2024

"Extremely helpful in automating POs, but has been challenging"

4.5/5

What do you like best about Conexiom?

For our customers whos POs have less variation, implementation has been a breeze. The addition of documentation for users regarding how to use the exception manager, how to best implement map requests, etc. has made a huge difference too. Kevin Budd has also been extremely helpful in helping get our more complex issues resolved. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Some of our more complex POs have been challening to implement, and have required lots of back and forth between the mapping support team and myself. I recognize however that this is likely because of our customers' resistance to consistency, and Conexiom clearly works hard to do everything they can to resolve any issues.

The exception manager is a bit clunky, and if there are a large number of errors that need to be resolved, the lag between making changes and those changes updating means it is often faster to just enter these POs manually instead of waiting for each individual change to update and verify. Review collected by and hosted on G2.com.

Christina G.

Mid-Market (51-1000 emp.)

4/17/2024

"Conexiom API is great!"

5/5

What do you like best about Conexiom?

We went live with Conexiom API in January 2023. The implementation was relatively easy and overall successful. The implementation team at Conexiom was awesome!

Our Customer Service Reps save a lot of time with data entry now; they have more time to research, if needed, and have better relationships with our customers. Since the data is pulled directly from our customer's PO's, the detail that is entered into our Enterprise ordering system is very accurate and trustworthy. It is easy to use and it is used EVERY day. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

The only shortcoming that I can see about Conexiom API is that it needs more AI predictive features. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

4/22/2024

"Conexiom is the answer we needed for automating order entry."

5/5

What do you like best about Conexiom?

The flexibility of order styles that can be mapped and tied to our product listings is great. Once it's set after implementation, maintenance is low, and the project/support team is on top of their game. The customer portal is our one-stop shop that makes it easy to manage our accounts. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

I would like to see more advancements in the orders that don't come through via clear text. They are working on an OCR solution that could help with this, and once its proficiency is proven to be just as accurate as the rest of their offering, it might be a complete package. Review collected by and hosted on G2.com.

Verified User in Utilities

Mid-Market (51-1000 emp.)

4/18/2024

"Conexiom Automation"

5/5

What do you like best about Conexiom?

After the initial set up, the processing of a document through Conexiom is very easy.

Documents are processed very quickly and notifications come through within minutes.

The use of the Conexiom Portal is easy to navigate through as well.

Customer support is always on hand to help out when in need too. Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

The initial set up of the customer can be slightly tricky at the beginning. Review collected by and hosted on G2.com.

Lori D.

Mid-Market (51-1000 emp.)

4/18/2024

"Smooth, detailed onboarding and transition to use of Conexiom process."

4.5/5

What do you like best about Conexiom?

The Conexiom team (s) were very helpful and available at all time.s Review collected by and hosted on G2.com.

What do you dislike about Conexiom?

Occasionally the technical response was not as helpful as needed and assumed a level of cabability technically and personally on our side. Review collected by and hosted on G2.com.