We use this system to set up appointments with counselors and administrators at our local college. It is an efficient system that allows us to meet face to face via webcam, chat live, and even exchange documents all on one page. Review collected by and hosted on G2.com.

Nothing! I think every single detail on the system is easy to use and all within "hands reach". Review collected by and hosted on G2.com.

I love the ease of booking appointments, getting the calendar link, the appt link, the text reminder, and the evaluation form. Review collected by and hosted on G2.com.

There have been a few instances where connecting to the servers Cafe did not work, so I was booted out and then my evaluation/assessment information was glitchy since we could not meet yet. I also had an instance where the instructor had to cancel and then the evaluation/assessment could not be completed for some reason. Review collected by and hosted on G2.com.

The feature of having private classrooms all on the same platform. I appreciate how easy it is to use. Review collected by and hosted on G2.com.

I don't dislike anything in particular. Everything has been easy for me to use. Review collected by and hosted on G2.com.

I like the directory students can browse through, it makes it easy for them to learn about new departments on their own. Review collected by and hosted on G2.com.

Lots of bugs, the video features almost never work properly. Review collected by and hosted on G2.com.

Interactive whiteboards for students and instructors Review collected by and hosted on G2.com.

Every whiteboard must be MANUALLY SHARED with EVERY instructor--a process that is repeated over and over again, and should be automated (I should be able to pick a group of instructors from a drop-down list, or I should be able to designate a group of instructors to be added to every whiteboard). Review collected by and hosted on G2.com.

I like that students can schedule appointments with provided time-slots, or drop in for Open Hours without much hassle. I especially appreciate the paper sharing function as an English tutor. It is super convenient for the students to be able to work on the same document as me and see what I'm doing as I'm doing it. The interface is easy to use and pretty intuitive. Review collected by and hosted on G2.com.

I've had a lot of glitches that have gotten in the way of appointments, but most of those were worked out within the week they started. As Cranium Cafe has grown over the year, it has become increasingly more reliable, so I'm not too worried about that anymore. My biggest complaint would probably be that when you accidentally click off a chat with a student, you can't get back into contact with them unless they message you another time. Review collected by and hosted on G2.com.

I can log in via my school's portal, so I do not need to remember another password or username. Review collected by and hosted on G2.com.

1) Settings that you save do not actually work. Ex. Set it so that students can only have one active apt at a time and yet students have been able to book multiple apts. 2) Reminder emails and texts do not consistently go out to students about their appointments. 3) We set a schedule exception, but yet apts were still able to be booked by students. 4) You cannot have different reason codes for the virtual lobby vs the booked appointments within the same group. 5) We want to be able to hide users cards from the student directory b/c they only need access to the group but they do not need to be on the directory because this user does not provide student contact. 6) The Conex Classroom wlll show a session on the registration page so that it appears that there is open space in that classroom to sign up for that session, but once the student fills out the registration form, it tells them the session is full. 7) Conex changed the navigation for students who arrive to a video apt directly into the counselors cafe instead of going to the "my lobby". This was a better set up before because "my lobby" allowed for a personalized lobby message to be posted and while the student was waiting they could read it. There is no setting currently for the cafe to have a personalized message. 8) Not all cell phones or tablets work to connect either the camera or mic for the virtual lobby or the cafe. Much of the time spent in the meeting is trying to connect with the student and troubleshoot how to get their camera or mic to work and determine if they are on a phone, comp or tablet. Review collected by and hosted on G2.com.

The most helpful thing about ConexED is that you can send links through the chat and they will be pulled up in a browser tab. Having the link automatically pull up a tab is a lot quicker than copying and pasting. It saves time :) Review collected by and hosted on G2.com.

I dislike how sometimes if your connection is bad, ConexED will kick you out of the meeting room and say that the server could not be found. Review collected by and hosted on G2.com.

Scheduling appointments is very easy and the video call system is user-friendly. It only takes a few clicks to schedule an appointment with someone and I get a confirmation right away as well as reminders leading up to the appointment date. I really like that video calls use closed captioning. The closed captioning is very accurate most of the time. Review collected by and hosted on G2.com.

I've had some instances where my microphone/camera wouldn't connect properly on ConexED, so sometimes I won't be able to communicate without using the chatbox. Review collected by and hosted on G2.com.