---
title: ConexED Reviews
meta_title: 'ConexED Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 190 reviews by the users' company size, role or industry
  to find out how ConexED works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 190
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Education
  url: https://www.g2.com/categories/education
---


# ConexED Reviews
**Vendor:** ConexEd  
**Category:** [School Management Software](https://www.g2.com/categories/school-management-software)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 190
## About ConexED
The ConexED Student Services Management Platform is designed exclusively for streamlining and simplifying complex enrollment, eligibility, support, and completion processes. ConexED provides critical engagement features and tools such as Campus Anywhere Booths and functionality on any device so that every student has opportunities to connect in high-touch meaningful ways, especially for those in historically marginalized populations. Too often students give up because they can’t find the time to get to an office or don’t have the right technology. ConexED has spent thousands of hours with education administrators, faculty, and staff to create a product tuned to the needs of students so that they can be successful and persist to graduation. ConexED’s easy-to-use platform with its user-friendly interface and automated processes allows staff to have 25% more time each day to focus on connecting with and helping students in meaningful ways that best match the student&#39;s needs. The ConexED platform facilitates face-to-face meetings both online and in person so that students have equitable access to support services. Robust reporting capabilities capture all meetings and interactions that can help with grant opportunities. The single platform eliminates redundant technologies and reduces associated expenses, simplifies training, promotes ease of use, and provides a consistent user and student experience.



## ConexED Pros & Cons
**What users like:**

- Users value the **scheduling ease** of ConexED, allowing convenient self-scheduling and seamless integration with Outlook. (3 reviews)
- Users appreciate the **convenience of scheduling appointments** with ConexED, enhancing organization and time management effortlessly. (2 reviews)
- Users appreciate the **ease of use** of ConexED, enhancing connections and streamlining student interactions effectively. (2 reviews)
- Users appreciate the **easy access** provided by ConexED, simplifying login and enhancing connections with students and staff. (2 reviews)
- Users highlight the **excellent customer support** of ConexED, noting quick responses and effective problem resolution. (1 reviews)
- Easy Connection (1 reviews)
- Flexibility (1 reviews)
- Instant Messaging (1 reviews)
- Integrations (1 reviews)
- Reliability (1 reviews)

**What users dislike:**

- Users report frequent **glitches** in ConexED, leading to unreliable functionality and troubleshooting during important appointments. (4 reviews)
- Users face challenges with **missing features** , impacting customization, accessibility, and overall functionality in ConexED. (4 reviews)
- Users are frustrated with the **limited features** of ConexED, leading to inconsistencies and operational challenges. (3 reviews)
- Users often face **connectivity issues** with ConexED, including problems with reminders and connection difficulties during appointments. (2 reviews)
- Users face **limited customization** options in ConexED, resulting in various issues with settings and functionality. (2 reviews)
- Poor Quality (2 reviews)
- Audio Issues (1 reviews)
- Browser Issues (1 reviews)
- Connection Issues (1 reviews)
- Customer Support (1 reviews)

## ConexED Reviews
  ### 1. ConexED is extremely user friendly, and has a lot of great features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

It is very user-friendly. You will be able to set up an appointment very quickly.

**What do you dislike about ConexED?**

There is not anything that I disliked with Conex.

**What problems is ConexED solving and how is that benefiting you?**

We resolved the inability to communicate live with a natural person, and this program fixed this problem.

  ### 2. Great resource for online learning!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

Reliable for learning any subject in class.

**What do you dislike about ConexED?**

I wish I could change my name on the platform.

**Recommendations to others considering ConexED:**

Use it

**What problems is ConexED solving and how is that benefiting you?**

I use it for my accounting and math classes, benefits bring that I can quickly and effectively ask a question if needed.

  ### 3. Very nice experience, nice people all around

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

How nice they are and how easy it is to use the platform

**What do you dislike about ConexED?**

would've preferred in-person meetings as opposed to online

**What problems is ConexED solving and how is that benefiting you?**

Class schedule problems, got to fix my schedule

  ### 4. Overall, Conex has provided a very good consumer experience for the tutors who run Purdue Global.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cecelia  C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

My favorite feature is the Cranium Calibrate. I use it for a project review with my position as a tutor.

**What do you dislike about ConexED?**

Sometimes the connection within the Student Support Directory can be spotty and have technical difficulty while completing live tutoring.

**Recommendations to others considering ConexED:**

It has a lot of positive, interactive features, however, the amount of features available can sometimes freeze up the system. However, as long as the company keeps moving in the right direction and resolves technology issues, I'd definitely recommend the service. There have been a lot of interactive features that have been helpful in my tutoring position.

**What problems is ConexED solving and how is that benefiting you?**

Working with students to help tutor. I've been able to troubleshoot through most connection problems, but it can still be cumbersome to deal with spotty connection.

  ### 5. Great platform to connect with peers and professionals!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

I love the subtitles at the bottom of the screen!

**What do you dislike about ConexED?**

Nothing, everything works perfectly fine!

**Recommendations to others considering ConexED:**

Amazing platform to use!

**What problems is ConexED solving and how is that benefiting you?**

I realized while online we can still meet up with others and discuss future plans

  ### 6. It is very seamless and easy to do

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about ConexED?**

Very convenient to contact the school from home

**What do you dislike about ConexED?**

Sometimes it does not work properly and has technical difficulties.

**What problems is ConexED solving and how is that benefiting you?**

Contacting school staff to ask them questions and ask their opinions about academic-related matters.

  ### 7. Okay but not Amazing

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2021

**What do you like best about ConexED?**

I can use it for my school meetings and counselor talks.

**What do you dislike about ConexED?**

It can be really hard to use and disconnects or boots me out often.

**What problems is ConexED solving and how is that benefiting you?**

None that I can think of.

  ### 8. I use CONEXed for tutoring and it’s really easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

ConexED is easy to use and it helps to connect with students.

**What do you dislike about ConexED?**

I do not have any complaints about using ConexED.

**What problems is ConexED solving and how is that benefiting you?**

I am able to tutor students through the use of ConexED.

  ### 9. Very good service!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

Teleconferencing has been very helpful and nice.

**What do you dislike about ConexED?**

Some more chat features would be great to have!

**Recommendations to others considering ConexED:**

Become familiar with the software, it will be worth it!

**What problems is ConexED solving and how is that benefiting you?**

It's very useful for virtual classrooms

  ### 10. good for business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

screen sharing and captions work well and allow for accessibility

**What do you dislike about ConexED?**

layout could be improved to a more intuitive look

**What problems is ConexED solving and how is that benefiting you?**

accessibility is much more available md than zoom

  ### 11. User from Penn

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

Easy to sign up for meetings, liked syncing my calendar

**What do you dislike about ConexED?**

Didn't love the video meetings, videos were glitchy

**What problems is ConexED solving and how is that benefiting you?**

Completing virtual meetings with ConexED

  ### 12. connected review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about ConexED?**

convenient and all in one features - very

**What do you dislike about ConexED?**

queue can be long but overall it's fine to

**Recommendations to others considering ConexED:**

expensive

**What problems is ConexED solving and how is that benefiting you?**

meeting with people easily

  ### 13. Easy use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aspen  H. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

It is a simple way to view incoming appointments. The information displayed on the appointments is very useful to help coordinate appointments. It is easy to cancel for students when they call in and are unable to do it themselves. It was very easy to setup my account and access the information initially.

**What do you dislike about ConexED?**

Often the display shows incorrect name of students that are coming in. It will display different information according to the different tabs that is on. I'm not sure if its a student error if they enter in the information incorrectly or that it is a system problem. I would would be nice to be able to edit what people are on my dashboard, some are not relevant for me to see. Or to organize in a way that is more meaningful to my use. 

**What problems is ConexED solving and how is that benefiting you?**

None at the moment. I have not had any major issues with the software thus far, it has been reliable in being able to open the program and see what is going on, on a daily basis. 

  ### 14. ConexED is easy to manage in-house, visually appealing, and holds promise as a useful tool.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Benjamin B. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

It's been easy to train people to use the interface.  Updates on conexED link directly to our websites and usability between our campus website and the tool are relatively seamless. Visually I love the look, as I feel like the modernness of it appeals to our student users.

**What do you dislike about ConexED?**

Our students still really struggle with technology even though we believe them to be technology driven. This is just not true when we think about our community college students that range in age and tech literacy.  I notice that most of the issues we have are tech related and I notice that this is because users are trying to use mobile apps or outdated systems to access online counseling services.  Additionally as an admin user there are times I have tried to make changes to counselor users profiles and it does not work. The closed-captioning tends to be really off too so I dont use it but I know that some students might need this.

**Recommendations to others considering ConexED:**

All in one tool that looks great visually and really is striving to be the best out there.

**What problems is ConexED solving and how is that benefiting you?**

Our virtual counseling system is becoming more and more highly used as one would imagine in this day and age.  ConexED solves this problem all in one.  With more users trained with this tool it could continue to solve access for distance education learners and other students who require online counseling appointments.  ConexED benefits our students who are at distant in a way no other tool can.

  ### 15. Good software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

Easy to use, students never complain about having to use it. I like how easily our student workers are able to contact us about when students are hear to see us. I find it easy to drag and drop appointments from one administrator to another. It has made my ' scheduling tasks life ' much easier.

**What do you dislike about ConexED?**

I wish we could customize the colors of the calendar. Though the colors are aesthetically pleasing, I would like to have more personal customization options. I would also like the ability to change the thickness of the columns in schedule view . Ultimately, it is a great product that would benefit from having more customizable features for individual users. It would also be great to have customer service available for more hours. I am in EST and the customer service is in another time zone. This means that I have to wait a few hours at the beginning of the day to get assistance with problems that occurred over night.

**Recommendations to others considering ConexED:**

The learning curve may be a little bit steep for some, but it is a worthwhile program to use.

**What problems is ConexED solving and how is that benefiting you?**

Scheduling is a much easier task now. The biggest benefit in my opinion is that we can all see each others schedules more clearly now and we can plan group meetings easier. It has made collaborating a more simple task and it helps us to waste less time emailing each other asking when each other is free. I am very happy with this product! !

  ### 16. Fantastic Platform and Amazing Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Desiré P. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

There is a clear, forward thinking element to everything you see on this platform.  It was created by very intelligent people with the user interface always in mind.

**What do you dislike about ConexED?**

There are some areas under development such as the document library.  Even without these improvements, there is so much to love about this platform and nothing to dislike.

**Recommendations to others considering ConexED:**

If you're looking for a great solution with world class support and developers with amazing ideas for innovation, ConexEd is the right platform for you.

**What problems is ConexED solving and how is that benefiting you?**

We were looking for a tool to allow us to do live one on one instruction with the ability to move between work spaces.  This is a difficult problem to solve, but ConexEd allows this and SO much more.  We get great one on one interaction with also keeping the rest of the people in the classroom in mind.

  ### 17. Online Community Building Through ConexEd is Terrific!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roxanne K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about ConexED?**

I love connecting with my students through ConexED.  It has transformed my online teaching.  Holding online office hours is terrific!  So excited to do oral midterm and final exams. Having students via webcam, chat or both is terrific. The lobby feature is great so students know you will be with them shortly. I like the ability to turn on and off the webcam and have an image show instead.  I also appreciate the ability to turn off the microphone. This can reduce the background noise when you have several students on at one time.  I appreciate the ability to have one on one or multiple students in the same conference.

**What do you dislike about ConexED?**

It can be challenging for first timers and scheduling is a little tricky. Students that are not tech savvy may struggle at first.

**Recommendations to others considering ConexED:**

Go to a training and be sure to practice before going live with students.

**What problems is ConexED solving and how is that benefiting you?**

I am solving the problem with building an online community with my students.  I am also able to meet with my students for online office hours at any time of the day.  The benefits include more interaction with the students.  Students connecting with each other.  Accessibility to remote students is definitely improved.

  ### 18. Simply thrilled with ConexED

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natascha D. | Honors Program Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2020

**What do you like best about ConexED?**

I use ConexED for scheduling students and managing my entire work day. My favorite features are that I can easily edit, add notes, and organize my days. I started using it in August of 2019 it is now February 2020 and I feel like an expert due to the simple and well made user friendly features.

**What do you dislike about ConexED?**

The only downside to using ConexED is when I want to schedule with someone who doesn't have it I always tell my friends, students, and coworkers they should get it.

**Recommendations to others considering ConexED:**

ConexED has a wide variety of user friendly essentials that aid in a series of organization, scheduling, notes and connections that will make not only your work life better but your entire life better.  When I first started to use ConexED I thought wow this is so easy to use. I enjoy using it so much that I wish I had known about it sooner. I now use it daily and never have to doubt if I have forgotten anything I needed to do in a day. I no longer stress about having meetings back to back because I can easily use ConexED to help me organize my day and increase my productivity even with a busy schedule. I highly recommend that all companies get on board with Conex ED. I basically use ConexED as my personal assistant I would say all the features are excellent and make connecting with student, staff, and faculty in the college setting I work in a breeze. I have never had something work so seamlessly. I had no idea what it was when I first started using it and now love it and would not be able to work as well as I do without it.

**What problems is ConexED solving and how is that benefiting you?**

I am solving my entire schedule for day to day meetings and for full semesters at a time I also value the notes and constantly look back to check my notes after meeting with people this is a vital tool since I see so many people in a day.

  ### 19. Responsive and Flexible

**Rating:** 3.0/5.0 stars

**Reviewed by:** Faisal V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

The people at ConexEd are working hard to meet our needs and help us solve the problems that we are facing. This is our first time using this software and we are slightly unsure of how to best use the software and its other features. Because of that we are running into a few problems. However, the ConexEd team has been really helpful. They've guided us on how to improve and how to correctly implement and use their site to get the best results.

**What do you dislike about ConexED?**

The interface seems a bit crowded; there seems to be a lot of materials at the beginning when I log in, and that is a little overwhelming. If I log in right now, I see a plethora of things on the dashboard. On the side there is menu option that shows a lot of tabs, most of which I have no idea what they do. On the dashboard itself, there profiles of a lot of people, and I am unsure of what their purpose is exactly. Maybe I will find out with more time.

**Recommendations to others considering ConexED:**

For others looking into this software, go for it! The company is very helpful and flexible. Might as well try it. Who knows, you might end up really liking it.

**What problems is ConexED solving and how is that benefiting you?**

We are using ConexEd as an appointment scheduler for a tutoring center. At the moment, it offers tutors to put their times up, and the students to make accurate scheduling based on their needs and the available times. Our older software was having a lot of troubles with that. This seems to make it a little less complicated.

  ### 20. A Company Planner that is Helpful for All

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abby B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

I like the ability to see everyone's schedule and an easy way to contact them all in one period. I feel that having all the employees on one network is so helpful. I also love how easy it is for the way ConexED shares its information with other calendar apps that I have. Instead of me having to write all my meetings down in three different calendars, the apps work together and will update each other if I change one. 
The other thing that I really enjoy about ConexED is how easy it is to personalize emails and other resources that are used to contact students and employers.

**What do you dislike about ConexED?**

I feel that it is difficult to use if there are multiple departments on the same source. It was difficult for me to contact or find everyone's schedule or create meetings for multiple different departments. You have to make sure that you are apart of every department you need to be if you are going to edit their schedules or add meetings.

**Recommendations to others considering ConexED:**

The recommendations that I would suggest to ConexED is to make the buttons or schedule have different designs for different users. I feel that in a college setting we could have a more friendly and fun design while, the students

**What problems is ConexED solving and how is that benefiting you?**

The problem we are solving with ConexED is to connect all schedules together so we are able to see and process many departments into one conscience group. Having the ability to give students the ability to create meetings with multiple faculty members in one space. It is so easy and beneficial for the students to go to one website/app for them to find the faculty members as well as any faculty members being able to reach out to every student.

  ### 21. ConexED/CraniumCafe implementation at Los Rios Community College District

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ken C. | IT Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

The ease of use for students is the best selling point for ConexED.  The login for students is exceptionally easy using SSO, and seeing counseling availability and scheduling an appointment is as easy as making a few clicks of a mouse.  The ability to customize a card and embed it various places is really convenient as well, as the reach to online students is greatly increased with that added visibility.  The ability for the counselor cards to be embedded in courses in Canvas is also something that will make the experience better for students.

**What do you dislike about ConexED?**

The limitation on users for a single session would prevent us from using this tool for other purposes, but having this tool in-place for mostly 1-on-1 meetings doesn't make this limitation as applicable.  We also have users that are attending multiple colleges, and having this tool created at the college level and flagging users for that specific account posed some challenges when those users attempted to access a counselor at a different college.

**Recommendations to others considering ConexED:**

I would say that assuring how you will use ConexED going into the project is helpful.  When you have multiple accounts in the same instance and need to flag users with that correct account (while still allowing for users to access other accounts) it can be a bit more complex.  Knowing what you are needing going into the project is helpful.

Heather and Tracy have both been great to deal with, and my personal recommendation is to keep communication open with them.  They are always willing to go out of their way to help, so reaching out when you first see an issue is helpful.

**What problems is ConexED solving and how is that benefiting you?**

There was an identified gap for students to be able to meet virtually with counselors.  With the push for fully online degree programs, having the ability for students to meet virtually with a counselor was a huge issue.  With the amount of students we are going to be serving that need the ability to meet with a counselor virtually, having the California Community College's Chancellors Office partner with ConexED made a huge difference to those students in providing them this resource.

  ### 22. Useful product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

There is the flexibility to customize the settings to department needs.  The majority of the time it's reliable. If there are issues the company responds quickly to concerns.  And, it's user-friendly.

**What do you dislike about ConexED?**

Not all features I'd like (and would also be beneficial to the campus) are available. For example, technically we can block out walk-ins hours, but students are able to see the blocked off time for this service. Since ConexEd is not my primary calendar it's not a useful function. The student survey that is sent at the end of an appointment are not submitted anonymously. When the system becomes unreliable and glitches are occuring then it does creates a headache - sometimes you can get double booked appoints or appointments don't show. 

**What problems is ConexED solving and how is that benefiting you?**

This software helps us provide an online appointment scheduling platform to our students, as well as a means to provide video conferencing as an appointment meeting option.

  ### 23. Design and Build

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

Currently in my job we use the service as an appointment scheduling platform and a video FERPA protected platform. 
-ConexED has been very responsive in troubleshooting or customizing the platform to fit our needs. 
-I am able to sync my calendar and platform to see my schedule in one place.
-I piloted the video conferencing feature a few years ago and we are looking to use this more regularly in our practice with the roll out of fully online degrees at the U.

**What do you dislike about ConexED?**

Because we have started with ConexED as a design and build, there have been some glitches and some of the data reporting features are not functioning properly.

Also, because we use this platform at such a large institution, we cannot set up the platform exactly how we would want it, since it would need to be similar across departments.

**Recommendations to others considering ConexED:**

I think it has been a good platform. The team has been responsive and helpful.

**What problems is ConexED solving and how is that benefiting you?**

Students are able to schedule appointments
We can automatically send out post appointment Surveys.
I can run reports and analyze the data.
We are able to advise students in a virtual setting that is FERPA protected

  ### 24. Bringing student services to students

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2020

**What do you like best about ConexED?**

The software is pretty easy to use and provides us with the tools we need to serve students we would normally would not be able to.

**What do you dislike about ConexED?**

Some technology knowledge is still needed at the student level. Besides the "pre-meeting check", I wish there was more of a step by step guide on how to use the platform and show common issues (not using the right browser)  to help students use the service.
Also, the captioning system still needs some work (even when using a headset)

**Recommendations to others considering ConexED:**

ConexEd helps provide equivalent services to our online/distance students.

**What problems is ConexED solving and how is that benefiting you?**

* We can now provide counseling services students that are taking online courses and not currently in our area
* We can now guide students finish their degrees with us after they move away from the area.
* We can provide counseling services to military students not currently in the area.

  ### 25. Cranium Cafe (ConexED) review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

So far I have had a positive experience using ConexED and Cranium Cafe, in training and in counseling practice. I particularly like the document sharing function within the Cranium Cafe platform.  I also appreciate the availability of captioning.

**What do you dislike about ConexED?**

I wish it better integrated with SARS on our campus.  Moving away from SARS on our campus has proven to be a challenge.

**What problems is ConexED solving and how is that benefiting you?**

Ideally, a goal for the department would be for online counseling through ConexEd /Cranium to be fully integrated into our drop-in and appointment schedule. So far, more counselors are going through the training on the platform, so with each person, this vision becomes more of a reality.  The more people who are trained, the more people who will see the benefits, and realize that ConexED is the best tool to replicate an in-person counseling experience.

  ### 26. ConexED/Cranium Cafe Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

I like how easy it is to use and that I can customize it for me. I also feel like it is pretty easy to use. I've also heard that students like this system better than the one we used before.

**What do you dislike about ConexED?**

Sometimes things break but then they get it fixed quickly.

**Recommendations to others considering ConexED:**

Keep improving the product and continue to provide the quick responses when I have questions or concerns.

**What problems is ConexED solving and how is that benefiting you?**

I am currently not having problem with it since everything I have asked has either been fixed or been turned on for me.

  ### 27. Great Tool for Online Counseling

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2020

**What do you like best about ConexED?**

ConexEd allows for accessibility for more people. Thanks to this software we are able to provide our services to students online. The support team has also been great and diligent with any questions or additional support we may need

**What do you dislike about ConexED?**

Not always intuitive, students aren't technologically prepared for the appointments (log in through their phones which limits the capabilities of what you can review and go over in the appointment)

**Recommendations to others considering ConexED:**

Reach out to customer support if any issue arise - they are helpful and responsive to inquiries.

**What problems is ConexED solving and how is that benefiting you?**

We are able to provide online counseling to students who otherwise may be unable to receive our services. Great tools that allow you to screen share, share documents, and communicate effectively.

  ### 28. Convenient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kelly B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

As the only academic advisor in a department that houses 4 academic programs at both undergrad and grad, I enjoy convenience of the system. I can easily set up tags so I know exactly why a students is meeting with me. My students enjoy the variety of appointment mediums  (in person, phone, video). When I do experience a system issue, the team is quick to respond.

**What do you dislike about ConexED?**

I've had students struggle with the guest login.

**What problems is ConexED solving and how is that benefiting you?**

I'm currently experiencing a problem with my chat window that I know the team is working on.

  ### 29. Glitchy, and "fixes" cause more glitches

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

It's more convenient than scheduling and saving appointments manually

**What do you dislike about ConexED?**

Even after years with the program, it's still unstable. They roll out new features which cause glitches in other areas of the program. The interface with Outlook is clunky and scheduling for students is confusing and requires SO many clicks. Putting in availability takes SO many clicks. It's common for appointments to cancel but not update on Outlook so you have to manage two calendars to ensure you're accurate. Customer service is very slow to respond, and even non-responsive some of the time.

**Recommendations to others considering ConexED:**

There are other options that will be a better use of time and money

**What problems is ConexED solving and how is that benefiting you?**

It's one step up from a paper calendar in convenience for booking, but one step down in stability and reliability.

  ### 30. Reflections on being a ConexED user.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

Pretty easy for staff and students to use at my university.   Great to have a product that allows students to schedule their own appointments through a website.  Sends out reminder e-mail to students and provides staff with appointment information through Microsoft Outlook.

**What do you dislike about ConexED?**

When I was using the connector feature, I had several challenges with the system.  (ie:  Too many popup messages, problems with connection between ConexEd website and Microsoft Outlook)   Now that I am not using the connector anymore, it is working much better.

**What problems is ConexED solving and how is that benefiting you?**

Easy for students to schedule their own appointments.  Easy for staff to see the appointment information in Microsoft Outlook.  Online cards with each advisor's contact information and special notices they want to share with students.

  ### 31. It’s really good.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2020

**What do you like best about ConexED?**

I like how you can schedule appointments easily.  I also like how there’s an option to turn on/off your camera, microphone, and screen sharing.  The chat bar on the side is also very helpful when we can’t  understand each other.  Furthermore, the automatic closed captions work wonderful when a hearing person and a dead person are having a conversation

**What do you dislike about ConexED?**

Sometimes the video freezes with no explanation and no way to fix it.  There’s no easy way to trouble shoot or contact for help.

**Recommendations to others considering ConexED:**

Make sure other people know how to use the program before implementing it.

**What problems is ConexED solving and how is that benefiting you?**

I use it for classes to talk with my instructor and tutors. The problem is teaching and reviewing ASL.  This program lets us do it in real time.

  ### 32. Helps me be efficient, good interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2020

**What do you like best about ConexED?**

The feature I like best about ConexED is that I can review notes on previous student meetings all in one place, easily and quickly.  I can also see other contact with the student and other staff members.  ConexED is also very responsive in addressing issues and launching new/improved features.  I also like that there are multiple ways to log a student interaction, either by adding them to a kiosk, making an appointment, or even adding them to a workshop.

**What do you dislike about ConexED?**

Often I meet with students who do not yet have an account, so it is frustrating that I must put their name and email both.  I would like it if there was an option to have a different second identifier, as sometimes I am unable to get an email address.

**Recommendations to others considering ConexED:**

In higher education, ConexED provides a great solution for appointment management, scheduling and also online Counseling options.

**What problems is ConexED solving and how is that benefiting you?**

I used to utilize multiple systems (SARS, teams and even excel) to track student interaction.  Now all my notes are in one place, in the same system where I record appts, which is very helpful.

  ### 33. This is a great tool-- it makes things convenient when it comes to scheduling & checking appts!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2020

**What do you like best about ConexED?**

ConexEd is great because I like how it is used for Cranium Cafe. It is a place where the instructor makes his/her schedule visible for students to set up appointments through one-on-one meetings, conferences, interviews, and this can also be used as lectures.   what I did not know about or wish  I knew is that it includes a knock-on-door button and that there is a group session that students can join.  This software is best when it comes to videoconferencing because there are many features that can be used such as pop up windows, using whiteboards, and even allows chat. It's all in one place and the appointments sync with my calendar so it blocks appointment times if I am unavailable but there are some flaws.  There are intake forms that students complete when they make an appointment so I know how to prepare for each student. This is awesome!!  

In addition, it is Deaf Friendly because there are notifications that are sent via emails or phone informing us when our clients are ready for the meeting. Not only that but  ConexED does make this easy for students -- from what I understand, this functions as an assistive communications technology for students with special needs. Best of all this does not require installation -- you simply go onto the website through your school or where ever that provides this type of software.

There are many things I want to say here but I think it is sufficient to say that I like this software and it can be adapted to each student's needs.

**What do you dislike about ConexED?**

I strongly believe there is nothing about ConexEd that I dislike -- again, this is a great website for not just teachers and students but for everyone who is into scheduling, making appointments, and such.  It just takes time and patience to navigate through the website but other than that it's a great website

**Recommendations to others considering ConexED:**

You all should consider using ConexEd for your needs -- whether it be teacher/student, counselor/student, and supervisor/workers.  As you know, this is a great appointment management system. It also provides privacy for everyone regardless of where you are.

**What problems is ConexED solving and how is that benefiting you?**

Internet connection -- one must have a good internet connection to be able to connect to ConeexEd -- I do not think there are any issues other than the connection.  Sometimes when the internet connection drops, I have to log back into the website and navigate to where I left off -- it would be convenient if when this happens, then once you go back to the website, it takes you to where you left off instead of navigating.  Sometimes there are errors when it comes to scheduling -- there are times when I create my schedule and there is an appointment that has been created but has been canceled and it does not inform me when the appt has been canceled but students are able to see the availability from the canceled appointment.

  ### 34. Mostly good.... but some growing pains

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about ConexED?**

For the most part, it is pretty user friendly.  It is especialy easy to see a history of appointments for each student  Appointment management is very easy.  It is helpful to be able to view the schedules for others in your department as well.

The contact cards are also great.  It is helpful to have these posted on our website as well as our email signatures so students can put a name to the face of ther staff member they are scheduling with.

**What do you dislike about ConexED?**

There have been a lot of issues with syncing properly with my office 365 calendar.  It has improved over the last couple of months, but still not working perfectly.  It would be nice to have a more seamless syncing process to avoid availability and double booking concerns.

I dislike the instant messaging system.  It is great that the students are able to initiate contact with us, but it does not allow us to initiate instant messages with students.  To a certain extent I understand why - but it would be soooooo incredibly helpful to be able to instant message our front desk agents.

I may be misunderstanding how the alerts show up, but so far we have stayed away from using this function because it doesn't appear to work the way we would like it to.  Right now, it looks like if we add an alert, it does not necessarily put any sort of indicator on the student when they schedule an appointment, you have to dig to see if there is an open alert.  It would be great if there was something that appeared in their meeting notification.  For example, if I wrote an alert on someone I've been trying to meet with, but then they schedule with a different advisor, that advisor can see right away that there is an alert attached to that student.

**Recommendations to others considering ConexED:**

It is a good program, it does everything we needed and then some.  Once the issues with syncing are resolved, we'll be much happier with it.  If someone is looking for a powerful multi-use scheduling software that allows you to track appointments, message, assess, etc. this is a great option.  If someone just needs something for very simple appointment management, this may be too robust for what they want.

**What problems is ConexED solving and how is that benefiting you?**

Our professional staff are behind a closed and locked door.  We are physically separated from the front desk staff who manage check ins and appointment scheduling.  They do not have a phone to contact us when appointments arrive, so it is beneficial that the program allows them to alert us when someone arrives.

The walk-in hour function is also very helpful.  It makes it easy for our front desk staff to determine who is on walk ins on any given day without trying to just remember it.

  ### 35. Worked well for web meetings and Cranium Cafe

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2020

**What do you like best about ConexED?**

I liked that so many other people were already familiar with it. It meant that support in the meetings was already there and it was user friendly. Using it for scheduling with students was helpful but onboarding was tricky.

**What do you dislike about ConexED?**

Onboarding was tricky for faculty and students. It was not intuitive to use and interface is cluttered (Cranium Cafe) but the benefits of use are high. Being able to more seamlessly create "cards" and train faculty to use for office hours, would be much appreciated.

**Recommendations to others considering ConexED:**

Use it! Consider using it in many different ways with different departments. Cost might be prohibitive but if more departments use it then the ROI will be far better. Perhaps a state purchasing option for use in other ways besides counseling or student services.

**What problems is ConexED solving and how is that benefiting you?**

It was being used for counseling. There are many benefits to using it for other departments however and there was talk about being able to use it for tutoring, distance ed support, library support and faculty office hours.

  ### 36. Needs mac snyching with outlook and better firefox video compatiblity

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2020

**What do you like best about ConexED?**

I liked that it synches with outlook on PC, that is is easy for students to set appts.

**What do you dislike about ConexED?**

does not snych with outlook when using Mac, firefox does not have full compatibility for video appts (again, when using Mac... but even after working online with support team and testing out everything), mobile version is lengthy (to many clicks)to sign in and also very hard to see and work with. It is really non functional to work with mobile version as a staff member utilizing ConnexEd. We have had the software for at least 2 years now and they are very slow to update use on a Mac. This is a real issue, as many faculty and staff members do use Macs and MANY MANY students do.

**What problems is ConexED solving and how is that benefiting you?**

None really. Old system let us set student appts and snych to outlook. We could then easily use Skype for Business for vid appts. ConnexEd actually makes most things a bit harder. The cafe card and "online"/"offline" features are the only real improvment.

  ### 37. Great Experience with ConexED

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

I enjoy being able to meet with our Learners on a personal level through video conference especially being able to share documents and being able to schedule appointments directly on there.  Also, it syncs with our Google Calendar which is a bonus. I really enjoy the ability to monitor and schedule all of my staff who uses the ConexED as well as seeing which learners have been active or have used the accounts.

**What do you dislike about ConexED?**

None at the moment. I would love to see the plugins and extensions being eliminated because some learners are not able to install.  As a manager, it is very difficult to identify reports and run specific data that I would need for my scope of work and management.  For example, I would love to see additional breakdowns of specific data to being collected and the ability to sort out information.  I also feel that some of the functionality within the program isn't as up to date with the user experience and user interface for our learners.  In addition, the chat function doesn't work well because there isn't a history or area for our staff to go through and sort the chats or to go back into a previous chat to communicate.  In addition, for my accounts there, there has been numerous times where the account and chat functions did not work.  For example, when we receive a message from a learner, there are times when it would freeze so we are not able to respond accordingly.

**Recommendations to others considering ConexED:**

I highly recommend ConexED to any institution even if it is not a distance learning based institution, because in today's day and age, technology is so important and students/individuals are not able to come into the office due to other commitments and schedule.  It is so critical to continue to provide additional support and areas for students to being met where they are, this is a great program for this.

**What problems is ConexED solving and how is that benefiting you?**

I don't run into too many problems except the few times where the Google Calendar doesn't sync with the ConexED appointment calendar. The benefits help us connect with our learners better to having a face to face instead of the traditional telephone appointment.   I know our learners are very intrigued about our process and definitely appreciate how we are able to meet learners where they are.

  ### 38. ConexED is truly interested in customer success.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2020

**What do you like best about ConexED?**

ConexED has a responsive, dedicated team that really listens to user feedback. We had plenty of growing pains when we switched from our previous scheduling platform to ConexED, but Heather Lund and the rest of the ConexED team were quick to find resolutions or work-arounds until upgrades could be made.

**What do you dislike about ConexED?**

The only downside of using ConexED is that it is not always intuitive to students. However, Tracy Gorham came to meet with us to discuss ways to make the student side of Cranium Cafe more user-friendly and assured us changes are coming that will make sense for students.

**Recommendations to others considering ConexED:**

If you are considering ConexED make sure you provide feedback about your needs and wants. ConexED might not be a perfect fit right out of the box, so to speak, but the Customer Success team is amazing.

**What problems is ConexED solving and how is that benefiting you?**

One of the main problems we are solving is the need for customization. With our previous platform, advisors were limited to how they could schedule appointments and correspond with students. ConexED is constantly improving its services to respond to feedback from our campus which allows for more flexibility in how we engage with the software.

  ### 39. Great way to access all of our students!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

I like how we are able to get one on one interaction with students as real as possible while being long distance. it helps the students feel like they can rely on the resource from the school and it allows counselors to help more students. It is also a good resource for online classrooms they are becoming more common so this is a great way to stay more connected with the students.

**What do you dislike about ConexED?**

I find it harder for some programs or subjects such as mental health counseling. It is not entirely the same as in person and I also don't appreciate the lengths at which we have to go to verify the student is who they say they are. It takes away from the experience because a student who came in person would not have to go through the same measures every time.

**What problems is ConexED solving and how is that benefiting you?**

I like how it is so simple and easy to share documents and video chat, incorporate student participation in a classroom setting and a "in person" feel to appointments. The flexibility in the program is very helpful.

  ### 40. I like using Conexed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

I like being able to log on from anywhere to access my schedule, change it, and view my upcoming appointments.  I like how it work seamlessly with Cranium Cafe.  I also like the responsiveness of the company when issues arise or when we have recommendations for enhancements.

**What do you dislike about ConexED?**

There is a bit of excessive clicking sometimes.  We have to click back and forth to check students from the walk-in que in etc.  Is it difficult to tell when a student has not been checked out or when I forget to put in reason codes.  If there was a reminder or a notice function for when this happens it would be helpful.  The syncing with Outlook is not the best.  My Outlook look really messy when I have to make changes to my schedule, the old one does not disappear.

**What problems is ConexED solving and how is that benefiting you?**

We can make appointments various lengths and make only a few people do some services.  Writing notes for the appointment is easy.

  ### 41. An easy to use and great system but it does get a little confusing for first time users.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

Viewing the history for each student, and I enjoy utilizing the check-in kiosk. Those two are my favorite because it makes it easier for the workers to provide credit to the students. In addition, I like scheduling appointments and orientations for the students since its a simple process and quick which helps with the high demand of students we have.

**What do you dislike about ConexED?**

I don't like that we have to set up office hours for others to be able to schedule appointments. My schedule changes depending on the need and it is an inconvenience to have to constantly update my office hours weekly and sometimes daily. Other than that the system is magnificent and easy to use and understand.

**Recommendations to others considering ConexED:**

Take your time with Conex and play around with all the features to get to know the program better. I was able to learn more about the program after I attended a workshop held by Katherine.

**What problems is ConexED solving and how is that benefiting you?**

I really like that I can see if a student visited another office on campus which can benefit the student for the purpose of completing the requirements for EOPS.

  ### 42. Everything works very well.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diana N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

There are a lot of options/ways to schedule or make appointments which accounts for greater flexibility depending on what a certain company needs.

**What do you dislike about ConexED?**

The tab where you show the calendar (campus calibrate) should be more straightforward. I think that’s what is used the most and maybe it would be better to have in right on the dashboard.

**Recommendations to others considering ConexED:**

I would recommend it.

**What problems is ConexED solving and how is that benefiting you?**

I have been solving problems with how to make schedules for tutors. We wanted to make workshops instead of office hours, but that didn’t work for two reasons: students could not see these open workshop, and they are not reacurring. However they are most convenient for tutors to utilize.

  ### 43. Counselor Perspective

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2020

**What do you like best about ConexED?**

Accessibility to students to connect with resources. 
Ability to share screens and use multiple outlets to connect.

**What do you dislike about ConexED?**

Internet connection speed
Not being able to use it from your smart phone
Connection errors/ black screens even when logged in.

**Recommendations to others considering ConexED:**

Great tool to use with students. Students need to know that this system should not be used while driving and works best with webcam and a computer/laptop.

**What problems is ConexED solving and how is that benefiting you?**

Any issues I've had I report to our virtual leads. They when make suggestions to Conex which seems to work well for us. Conex has been repetitive to our suggestions.

  ### 44. Most of it has worked well for me.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jesse H. | Career Guidance Counselor Assistant - Transfer Center, Enterprise (> 1000 emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

the dashboard, easy access communication

**What do you dislike about ConexED?**

Too many steps to join classroom workshop

**Recommendations to others considering ConexED:**

Your troubleshooting team are great. I would just recommended some functionality issues.

**What problems is ConexED solving and how is that benefiting you?**

Trying to resolve the classroom accessibility for students to join our online classrooms for our workshops. When students are prompted to the direct link to our classroom, they are required to log in, and then they are sent to our main dashboard and not the link directly anymore to our workshops. Students need to recopy the link and/or look for our classroom once again and many get confused during the process.

  ### 45. ASL Connect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jade T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2020

**What do you like best about ConexED?**

Organize and keep record everything. That way if I'm not sure which time or how long did it lasts. I go back to archives and put record into a spreadsheet. It is good way to keep records. Also if I apply for a job, I can easily embled and show my work.

**What do you dislike about ConexED?**

Blurry sometimes. Sometime it get glitch or blurry. and It need to tell clear on how to take audio off. It takes me months to finally figured it out.

**What problems is ConexED solving and how is that benefiting you?**

ConexED helps students grow with their ASL skill. It is amazing to see that.

  ### 46. Nice People, the Platform Needs Work

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** February 10, 2020

**What do you like best about ConexED?**

The people in the office are very nice and great to work with.

**What do you dislike about ConexED?**

The platform has issues with reliability, instability or random things breaking that have no pattern for some reason. Lack of sufficient or thorough QA testing before releases. Communication is not great and very little, if any, training. I feel like the focus is more on the bells and whistles rather than the foundation of the product being solid and stable. I like the people who work there and that is the best part of the product.

**What problems is ConexED solving and how is that benefiting you?**

It is nice to have an online appointment scheduler and the system has come a long way from when we first implemented it. I still feel that it is not as reliable as it should be.

  ### 47. Great Features Added Often with Amazing Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

The ConexED folks have been extremely responsive with questions or issues that arise. They worked with us to get their information into our ERP system perfectly.

**What do you dislike about ConexED?**

Some of the interface ideas could be challenging. New features like the kiosk system could be useful is separated out of the "locations" generated.

**Recommendations to others considering ConexED:**

Look into replacing SARS with this product as it has functionality that can accommodate California state reporting.

**What problems is ConexED solving and how is that benefiting you?**

We are reaching more distance ed students and providing the same one-on-one service done on campus.

  ### 48. As far as scheduling appointments go ConexED is FANTASTIC!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dave B. | Adjunct Faculty Instructor, Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about ConexED?**

Student friendly. Log in can be linked with several other platforms (google, facebook, etc) making it unnecessary to complete yet another new account. Support is very helpful and has been responsive to all my concerns.

**What do you dislike about ConexED?**

Students sometimes report not getting a reminder email or text, timezone can be an issue at times for the student misunderstanding when their appointments are.

**What problems is ConexED solving and how is that benefiting you?**

We can even use this for an after appointment advising survey. Reports are very easy to run and interpret.

  ### 49. Great Resource for Students

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2020

**What do you like best about ConexED?**

I like how accessible it is.  It allows students to be engaged in activities digitally, if they are unable to meet in person.  My schedule doesn’t always align with those of the students and so ConexED offers another option for that.

**What do you dislike about ConexED?**

I dislike how technical it can be at times. It takes a while to get the hang of every tool and what it does.

**Recommendations to others considering ConexED:**

Play with all the buttons and tools prior to having your first meeting so that the meeting goes smoothly without having to figure everything out on the spot.

**What problems is ConexED solving and how is that benefiting you?**

Problems that have been solved are students who aren’t available to meet in person, can meet through ConexED

  ### 50. Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Natalie F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2020

**What do you like best about ConexED?**

I loved using this for scheduling appointments for students with our Advising department!  It was easy to use and intuitive.

**What do you dislike about ConexED?**

There were some features that didn't mesh well with our needs.  Specifically, we used the chat system to communicate with multiple departments, and only one person could log into the unique log in at once.  We needed to have two people on at some points.

**What problems is ConexED solving and how is that benefiting you?**

Communication outside the department, scheduling with advisors, work flow/traffic


## ConexED Discussions
  - [What is the most efficient way to add 10 - 20 users to every whiteboard created by the admin?](https://www.g2.com/discussions/what-is-the-most-efficient-way-to-add-10-20-users-to-every-whiteboard-created-by-the-admin) - 1 comment, 1 upvote
  - [What is the best internet connection speed when it comes to using this software?  Which operating system works best for this type of software?](https://www.g2.com/discussions/25518-what-is-the-best-internet-connection-speed-when-it-comes-to-using-this-software-which-operating-system-works-best-for-this-type-of-software) - 1 comment, 1 upvote
  - [Will Conex Ed be upgrading their interface?](https://www.g2.com/discussions/24284-will-conex-ed-be-upgrading-their-interface) - 1 comment, 1 upvote
  - [It is possible for online education?](https://www.g2.com/discussions/24001-it-is-possible-for-online-education) - 2 comments, 1 upvote

- [View ConexED pricing details and edition comparison](https://www.g2.com/products/conexed-conexed/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-09+03%3A07%3A11+-0500&secure%5Bsession_id%5D=93d83cdc-e140-415d-9ad2-db00d5a6ba9e&secure%5Btoken%5D=bb5cf15d15bd00c54aaf69f2ca6be5877b85f5aaf9bd34f4302b513127e9a116&format=llm_user)

## ConexED Features
**Additional Functionality**
- Faculty/Staff Management
- Reporting & Statistics
- Class Scheduling
- Generative AI
- K-12
- Parent Portal
- Attendance Tracking
- Classroom Management
- Single Sign On
- Records Management
- Progress Reports
- Customizable Reports
- Access Controls/Permissions
- Customizable Branding
- Skills Assessment
- Third-Party Integrations
- Online Payments
- Communication Management
- Contact Management
- Collaboration Tools
- AI Copilot
- Calendar Management
- API
- Financial Management
- Student Portal
- Library Management
- Forms Management
- Event Calendar
- Blended Learning
- Payroll Management
- Student Information/Records
- Independent/Private
- Document Management
- Learning Management
- Activity Dashboard
- Alerts/Notifications
- Search/Filter
- Enrollments/Onboarding
- Email Management
- Curriculum Management
- Assessment Management
- Gradebook
- Course Authoring
- Bookstore Management
- Data Import/Export
- Housing Management
- Student Management
- Admissions Management
- Reporting/Analytics
- Document Storage
- Electronic Payments
- Customizable Forms
- Cafeteria Management
- Activity Tracking
- Facility Management
- For Higher Education
- Online Calendar
- Self Service Portal
- Attendance Management
- Role-Based Permissions
- Assignment Management
- School District
- Special Education
- Registration Management
- Parent/Student Portal

**Functionality**
- Scheduling Calendar
- Video Lessons 
- Automated Emails
- Student Messenger 
- Lesson Creation
- Invoicing 
- Gradebook 
- Reporting
- Student-Tutor Matching
- Attendance Tracking
- Mobile Application
- Parent and Student Info
- Integration
- Expense Tracking
- Progress Tracking
- Website Integration
- Automated Scheduling
- Event Scheduling
- Event Calendar
- Appointment Scheduling

**Content Sharing**
- Video Streaming
- Session Recording
- File Sharing
- Presentation Streaming
- Video Call Recording
- Two-Way Audio & Video
- Two Way Audio & Video

**Scheduling**
- Master Schedule Creation
- Course Scheduling
- Student And Teacher Preferences
- Conflict Resolution

**Additional Functionality**
- Multiple User Accounts
- Electronic Assignments & Tests
- Email Reminders
- CRM
- Email Marketing
- Client Management
- Transaction History
- Learning Paths/Tracks
- Appointment Management
- Invoice Management
- Availability Management
- Online Payments
- Mobile Access
- Scheduling
- Customer Database
- Reporting/Analytics
- Customizable Templates
- Invoice Processing
- Calendar Sync
- Attendance Management
- Online Classes
- Document Management
- Lesson Notes
- SMS Messaging
- AI Copilot
- Self Service Portal
- Alerts/Notifications
- Generative AI
- Employee Management
- SMS Reminders
- Automatic Grading
- Reminders
- Interactive Whiteboard
- Progress Reports
- Communication Management
- Customizable Branding
- Multi-Location
- Parent/Student Portal
- Multi-Period Recurring Billing
- Activity Dashboard
- Interactive Learning
- Credit Card Processing
- Calendar Management
- Learning Management
- Secure Data Storage
- Recurring Appointments
- Booking Management
- Workflow Automation

**Collaboration**
- Whiteboard
- Hand Raising
- Participation Controls
- Survey Tools
- Screen Sharing
- Interactive Whiteboard

**Communication**
- Interface
- Notifications

**Functionality**
- Technical Support
- Live Chat
- Markup Tools
- Collaboration Tools
- Video Support
- Chat/Messaging
- Real-Time Chat

**Administration**
- Reporting
- Integrations

**Agentic AI - Virtual Classroom**
- Adaptive Learning
- Assignment Management
- Self-paced Learning
- Blended Learning
- Synchronous Learning

**Additional Functionality**
- Generative AI
- Polls/Voting
- Reporting & Statistics
- Assessment Management
- Video Management
- Scheduling
- Real-Time Data
- Interactive Content
- Video Conferencing
- Real-time Broadcasting
- Breakout Rooms
- Data Import/Export
- Customizable Reports
- Content Library
- Attendance Management
- Activity Dashboard
- Attendance Tracking
- Class Scheduling
- AI Copilot
- Third-Party Integrations
- Student Management
- Content Management
- Learning Management
- Customizable Branding
- API
- LMS Integration (LTI)
- Conferencing
- Course Authoring
- Student Portal
- Reporting/Analytics
- Virtual Classroom
- Progress Reports

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