# Top 10 Conduit Alternatives & Competitors **Average Rating:** 4.7/5 **Total Number of Reviews:** 20 If you are considering Conduit, you may also want to investigate similar alternatives or competitors to find the best solution. Other important factors to consider when researching alternatives to Conduit include messages. The best overall Conduit alternative is Fin. Other similar apps like Conduit are Salesforce Agentforce, ServiceNow AI Agents, monday AI Work Platform, and Zoho Desk. Conduit alternatives can be found in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) but may also be in [Help Desk Software](https://www.g2.com/categories/help-desk) or [AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders). ## Best Paid & Free Alternatives to Conduit - [Fin](https://www.g2.com/products/fin/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) ## Top 10 Alternatives to Conduit Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Conduit stacks up to the competition, check reviews from current & previous users in industries like Hospitality, Real Estate, and Consulting, and find the best product for your business. ### 1. [Fin](https://www.g2.com/products/fin/reviews) By Intercom, Inc. **Average Rating:** 4.5/5 **Total Reviews:** 3,886 Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions. Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents) **Compare:** [Conduit vs Fin](https://www.g2.com/compare/conduit-2026-07-09-vs-fin) **Compare Fin with other alternatives:** - [Fin vs Salesforce Agentforce](https://www.g2.com/compare/fin-vs-salesforce-agentforce) - [Fin vs ServiceNow AI Agents](https://www.g2.com/compare/fin-vs-servicenow-ai-agents) - [Fin vs monday AI Work Platform](https://www.g2.com/compare/fin-vs-monday-com) - [Fin vs Zoho Desk](https://www.g2.com/compare/fin-vs-zoho-desk) - [Fin vs Zendesk for Customer Service](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Fin vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-fin) - [Fin vs Freshdesk](https://www.g2.com/compare/fin-vs-freshdesk) - [Fin vs HubSpot Service Hub](https://www.g2.com/compare/fin-vs-hubspot-service-hub) - [Fin vs Retell AI](https://www.g2.com/compare/fin-vs-retell-ai) ### 2. [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 1,200 Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7. Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents) **Compare:** [Conduit vs Salesforce Agentforce](https://www.g2.com/compare/conduit-2026-07-09-vs-salesforce-agentforce) **Compare Salesforce Agentforce with other alternatives:** - [Salesforce Agentforce vs Fin](https://www.g2.com/compare/fin-vs-salesforce-agentforce) - [Salesforce Agentforce vs ServiceNow AI Agents](https://www.g2.com/compare/salesforce-agentforce-vs-servicenow-ai-agents) - [Salesforce Agentforce vs monday AI Work Platform](https://www.g2.com/compare/salesforce-agentforce-vs-monday-com) - [Salesforce Agentforce vs Zoho Desk](https://www.g2.com/compare/salesforce-agentforce-vs-zoho-desk) - [Salesforce Agentforce vs Zendesk for Customer Service](https://www.g2.com/compare/salesforce-agentforce-vs-zendesk-for-customer-service) - [Salesforce Agentforce vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-salesforce-agentforce) - [Salesforce Agentforce vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-salesforce-agentforce) - [Salesforce Agentforce vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-salesforce-agentforce) - [Salesforce Agentforce vs Retell AI](https://www.g2.com/compare/retell-ai-vs-salesforce-agentforce) ### 3. [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) By ServiceNow **Average Rating:** 4.3/5 **Total Reviews:** 458 ServiceNow AI Agents act autonomously on your behalf. They solve challenges in IT, customer service, HR, and beyond, driving exponential productivity. Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Conversational Interface Agents](https://www.g2.com/categories/conversational-interface-agents) **Compare:** [Conduit vs ServiceNow AI Agents](https://www.g2.com/compare/conduit-2026-07-09-vs-servicenow-ai-agents) **Compare ServiceNow AI Agents with other alternatives:** - [ServiceNow AI Agents vs Fin](https://www.g2.com/compare/fin-vs-servicenow-ai-agents) - [ServiceNow AI Agents vs Salesforce Agentforce](https://www.g2.com/compare/salesforce-agentforce-vs-servicenow-ai-agents) - [ServiceNow AI Agents vs monday AI Work Platform](https://www.g2.com/compare/servicenow-ai-agents-vs-monday-com) - [ServiceNow AI Agents vs Zoho Desk](https://www.g2.com/compare/servicenow-ai-agents-vs-zoho-desk) - [ServiceNow AI Agents vs Zendesk for Customer Service](https://www.g2.com/compare/servicenow-ai-agents-vs-zendesk-for-customer-service) - [ServiceNow AI Agents vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-servicenow-ai-agents) - [ServiceNow AI Agents vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-servicenow-ai-agents) - [ServiceNow AI Agents vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-servicenow-ai-agents) - [ServiceNow AI Agents vs Retell AI](https://www.g2.com/compare/retell-ai-vs-servicenow-ai-agents) ### 4. [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) By monday.com **Average Rating:** 4.7/5 **Total Reviews:** 16,930 monday.com is a software company that gives anyone the power to build and improve how their organization runs. Reviewers say compared to Conduit, monday AI Work Platform is: - Better at meeting requirements Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [Conduit vs monday AI Work Platform](https://www.g2.com/compare/conduit-2026-07-09-vs-monday-com) **Compare monday AI Work Platform with other alternatives:** - [monday AI Work Platform vs Fin](https://www.g2.com/compare/fin-vs-monday-com) - [monday AI Work Platform vs Salesforce Agentforce](https://www.g2.com/compare/salesforce-agentforce-vs-monday-com) - [monday AI Work Platform vs ServiceNow AI Agents](https://www.g2.com/compare/servicenow-ai-agents-vs-monday-com) - [monday AI Work Platform vs Zoho Desk](https://www.g2.com/compare/zoho-desk-vs-monday-com) - [monday AI Work Platform vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-monday-com) - [monday AI Work Platform vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-monday-com) - [monday AI Work Platform vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-monday-com) - [monday AI Work Platform vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-monday-com) - [monday AI Work Platform vs Retell AI](https://www.g2.com/compare/retell-ai-vs-monday-com) ### 5. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) By Zoho **Average Rating:** 4.4/5 **Total Reviews:** 7,770 Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily. Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [Conduit vs Zoho Desk](https://www.g2.com/compare/conduit-2026-07-09-vs-zoho-desk) **Compare Zoho Desk with other alternatives:** - [Zoho Desk vs Fin](https://www.g2.com/compare/fin-vs-zoho-desk) - [Zoho Desk vs Salesforce Agentforce](https://www.g2.com/compare/salesforce-agentforce-vs-zoho-desk) - [Zoho Desk vs ServiceNow AI Agents](https://www.g2.com/compare/servicenow-ai-agents-vs-zoho-desk) - [Zoho Desk vs monday AI Work Platform](https://www.g2.com/compare/zoho-desk-vs-monday-com) - [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk) - [Zoho Desk vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-zoho-desk) - [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Zoho Desk vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk) - [Zoho Desk vs Retell AI](https://www.g2.com/compare/retell-ai-vs-zoho-desk) ### 6. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) By Zendesk **Average Rating:** 4.3/5 **Total Reviews:** 6,996 Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [Conduit vs Zendesk for Customer Service](https://www.g2.com/compare/conduit-2026-07-09-vs-zendesk-for-customer-service) **Compare Zendesk for Customer Service with other alternatives:** - [Zendesk for Customer Service vs Fin](https://www.g2.com/compare/fin-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Salesforce Agentforce](https://www.g2.com/compare/salesforce-agentforce-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs ServiceNow AI Agents](https://www.g2.com/compare/servicenow-ai-agents-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs monday AI Work Platform](https://www.g2.com/compare/zendesk-for-customer-service-vs-monday-com) - [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk) - [Zendesk for Customer Service vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Retell AI](https://www.g2.com/compare/retell-ai-vs-zendesk-for-customer-service) ### 7. [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) By Dialpad **Average Rating:** 4.4/5 **Total Reviews:** 4,196 Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Reviewers say compared to Conduit, Dialpad Connect is: - Easier to set up Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [Conduit vs Dialpad Connect](https://www.g2.com/compare/conduit-2026-07-09-vs-dialpad-connect) **Compare Dialpad Connect with other alternatives:** - [Dialpad Connect vs Fin](https://www.g2.com/compare/dialpad-connect-vs-fin) - [Dialpad Connect vs Salesforce Agentforce](https://www.g2.com/compare/dialpad-connect-vs-salesforce-agentforce) - [Dialpad Connect vs ServiceNow AI Agents](https://www.g2.com/compare/dialpad-connect-vs-servicenow-ai-agents) - [Dialpad Connect vs monday AI Work Platform](https://www.g2.com/compare/dialpad-connect-vs-monday-com) - [Dialpad Connect vs Zoho Desk](https://www.g2.com/compare/dialpad-connect-vs-zoho-desk) - [Dialpad Connect vs Zendesk for Customer Service](https://www.g2.com/compare/dialpad-connect-vs-zendesk-for-customer-service) - [Dialpad Connect vs Freshdesk](https://www.g2.com/compare/dialpad-connect-vs-freshdesk) - [Dialpad Connect vs HubSpot Service Hub](https://www.g2.com/compare/dialpad-connect-vs-hubspot-service-hub) - [Dialpad Connect vs Retell AI](https://www.g2.com/compare/dialpad-connect-vs-retell-ai) ### 8. [Freshdesk](https://www.g2.com/products/freshdesk/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 3,752 Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [Conduit vs Freshdesk](https://www.g2.com/compare/conduit-2026-07-09-vs-freshdesk) **Compare Freshdesk with other alternatives:** - [Freshdesk vs Fin](https://www.g2.com/compare/fin-vs-freshdesk) - [Freshdesk vs Salesforce Agentforce](https://www.g2.com/compare/freshdesk-vs-salesforce-agentforce) - [Freshdesk vs ServiceNow AI Agents](https://www.g2.com/compare/freshdesk-vs-servicenow-ai-agents) - [Freshdesk vs monday AI Work Platform](https://www.g2.com/compare/freshdesk-vs-monday-com) - [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Freshdesk vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-freshdesk) - [Freshdesk vs HubSpot Service Hub](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [Freshdesk vs Retell AI](https://www.g2.com/compare/freshdesk-vs-retell-ai) ### 9. [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 2,916 Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup. Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [Conduit vs HubSpot Service Hub](https://www.g2.com/compare/conduit-2026-07-09-vs-hubspot-service-hub) **Compare HubSpot Service Hub with other alternatives:** - [HubSpot Service Hub vs Fin](https://www.g2.com/compare/fin-vs-hubspot-service-hub) - [HubSpot Service Hub vs Salesforce Agentforce](https://www.g2.com/compare/hubspot-service-hub-vs-salesforce-agentforce) - [HubSpot Service Hub vs ServiceNow AI Agents](https://www.g2.com/compare/hubspot-service-hub-vs-servicenow-ai-agents) - [HubSpot Service Hub vs monday AI Work Platform](https://www.g2.com/compare/hubspot-service-hub-vs-monday-com) - [HubSpot Service Hub vs Zoho Desk](https://www.g2.com/compare/hubspot-service-hub-vs-zoho-desk) - [HubSpot Service Hub vs Zendesk for Customer Service](https://www.g2.com/compare/hubspot-service-hub-vs-zendesk-for-customer-service) - [HubSpot Service Hub vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-hubspot-service-hub) - [HubSpot Service Hub vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hubspot-service-hub) - [HubSpot Service Hub vs Retell AI](https://www.g2.com/compare/hubspot-service-hub-vs-retell-ai) ### 10. [Retell AI](https://www.g2.com/products/retell-ai/reviews) By Retell AI **Average Rating:** 4.8/5 **Total Reviews:** 2,640 Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration. Reviewers say compared to Conduit, Retell AI is: - Better at meeting requirements Categories in common with Conduit: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents) **Compare:** [Conduit vs Retell AI](https://www.g2.com/compare/conduit-2026-07-09-vs-retell-ai) **Compare Retell AI with other alternatives:** - [Retell AI vs Fin](https://www.g2.com/compare/fin-vs-retell-ai) - [Retell AI vs Salesforce Agentforce](https://www.g2.com/compare/retell-ai-vs-salesforce-agentforce) - [Retell AI vs ServiceNow AI Agents](https://www.g2.com/compare/retell-ai-vs-servicenow-ai-agents) - [Retell AI vs monday AI Work Platform](https://www.g2.com/compare/retell-ai-vs-monday-com) - [Retell AI vs Zoho Desk](https://www.g2.com/compare/retell-ai-vs-zoho-desk) - [Retell AI vs Zendesk for Customer Service](https://www.g2.com/compare/retell-ai-vs-zendesk-for-customer-service) - [Retell AI vs Dialpad Connect](https://www.g2.com/compare/dialpad-connect-vs-retell-ai) - [Retell AI vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-retell-ai) - [Retell AI vs HubSpot Service Hub](https://www.g2.com/compare/hubspot-service-hub-vs-retell-ai) ## Explore Articles - [Which e-commerce service is best for tech startups](https://www.g2.com/discussions/which-e-commerce-service-is-best-for-tech-startups) - [Top live chat service for tech support teams](https://www.g2.com/discussions/top-live-chat-service-for-tech-support-teams-what-s-your-pick) - [Which encryption software integrates transparently with enterprise productivity suites like Microsoft 365 and Google Workspace?](https://www.g2.com/discussions/which-encryption-software-integrates-transparently-with-enterprise-productivity-suites-like-microsoft-365-and-google-workspace) - [What are the best tools for analyzing marketing performance](https://www.g2.com/discussions/what-are-the-best-tools-for-analyzing-marketing-performance) - [Where to find the best VoIP service for ecommerce business](https://www.g2.com/discussions/where-to-find-the-best-voip-service-for-ecommerce-business) - [Top-rated purchasing apps for medium-sized companies](https://www.g2.com/discussions/what-are-the-top-rated-purchasing-apps-for-medium-sized-companies) ## Spotlight Categories - [User Research Tools](https://www.g2.com/categories/user-research) - [Voice Recognition Software](https://www.g2.com/categories/voice-recognition) - [Product Lifecycle Management (PLM) Software](https://www.g2.com/categories/product-lifecycle-management-plm)