--- title: Condens Reviews meta\_title: 'Condens Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 104 reviews by the users' company size, role or industry to find out how Condens works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 104 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Condens Reviews & Product Details Visit Website Condens is a user research repository and analysis platform that helps teams centralize, analyze, and share customer insights in one secure, easy-to-use space. Designed for UX researchers, designers, and product managers, Condens simplifies storing and analyzing research data from interviews, usability tests, surveys, and other feedback sources. It turns raw data into actionable insights, empowering organizations to make informed, customer-driven decisions. Condens helps organizations of all sizes solve the challenge of turning scattered research into meaningful insights. The platform acts as a centralized hub for customer knowledge, making it easier for every team to access, understand, and share insights across departments. This approach fosters an insights-driven culture where research actively informs product development, UX design, marketing strategies, and customer support. Its user-friendly interface, combined with AI-powered features, simplifies research processes for all team members, regardless of technical expertise. Condens supports both traditional analysis methods like line-by-line coding and theme development, as well as faster, AI-assisted workflows. With tools to summarize, group, and search information in seconds just by asking questions in plain language, as well as features like automatic summaries, synthesis tools, and pattern detection, AI helps reduce manual work without removing users from the process. These features help teams quickly identify trends and insights, enhancing research efficiency. All AI output is based on user prompts, fully editable, and always connected to its source data, so insights remain trustworthy and grounded in evidence. Sharing insights is simple and impactful with Condens. The tool offers customizable reports and whiteboards, video clips and highlight reels, which help to effectively communicate insights to stakeholders. A standout feature is the Insights Magazine; a personalized, self-serve portal where stakeholders can explore published research, revisit insights at any time, and remain connected to customer feedback without needing to request access. Integration with Slack and Microsoft Teams further enhances usability, enabling team members to surface validated insights directly within their existing tools just by asking AI natural-language questions. Security and scalability are at the core of Condens. The platform offers GDPR-compliant hosting in the EU or US, advanced access controls, and privacy tools such as data anonymization and redaction. These features allow organizations to protect sensitive research data while scaling user research across teams. With real-time collaboration features and unlimited viewer seats, Condens facilitates company-wide alignment and informed decision-making. Trusted by companies like Siemens, Accenture, Bank of Montreal, and Cisco, Condens effectively transforms fragmented research into a unified source of truth, maximizing the impact of user research efforts and its business value. * * * Product Website Condens Seller [Condens Insights GmbH](https://www.g2.com/sellers/condens-insights-gmbh) Discussions [Condens Community](https://www.g2.com/products/condens/discuss) Languages Supported Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Galician, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Burmese, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese Solution Type All-in-One Overview by Alexander Knoll Show More ## Pricing Pricing provided by Condens. ### Free Trial Free Trial 1 User [ View More Pricing Information ](https://www.g2.com/products/condens/pricing) ## Condens Integrations (16) What do users say about integrations? Verified by Condens [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") API ](https://www.g2.com/products/api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude Code ](https://www.g2.com/products/anthropic-claude-code/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FigJam ](https://www.g2.com/products/fig-jam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Figma ](https://www.g2.com/products/figma/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Glean ](https://www.g2.com/products/glean-technologies-glean/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Miro ](https://www.g2.com/products/miro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mural ](https://www.g2.com/products/mural/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TheyDo ](https://www.g2.com/products/theydo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") User Interviews ](https://www.g2.com/products/user-interviews/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UserTesting ](https://www.g2.com/products/usertesting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UXtweak ](https://www.g2.com/products/uxtweak/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Michelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle G.") MG Michelle G. Program Director, M.S. Sustainable Fashion Small-Business (50 or fewer emp.) 2/14/2025 "Love Condens for Academic Research!" 5/5 What do you like best about Condens? Condens is amazing for managing qualitative, discourse-based research projecrs across faculty, students, and collaborating organizations. It is amazingly intuitive but for those who may need more support, it offers a ton of videos and support content to get you up to speed. The trascription and translation tools are beyond amazing and certainly beat out platforms like Otter.ai which I have used in the past for accuracy and fit for purpose. The AI support of insights from the transcriptions is also very powerful and maybe the best part of the whole platform. Review collected by and hosted on G2.com. What do you dislike about Condens? I wish it had a few more tools for co-managing quantitive data derived from the qualitative inputs. I'm now managing that for our research projects outside of Condens but would love to have it all in one spot for my projects. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? The speed of producing insights. Condens really supports real time insights from the use of thematic tagging. This, of course, could be done manually (as I have done in the past before Condens), but takes insanely long. I revceive real time insights as I am working, which really supports the outcomes of our research and cuts down on admin work to produce insights. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 4/25/2025 "Condens has made analysing and sharing research insights so much easier" 5/5 What do you like best about Condens? It's very easy to get started with the tool - simple and logical UI and UX. Platform design is clear and has no unnecessary bells and whistles. Project management and insights analysis is very simple and straightforward. Interview transcripts (at least from English, haven't tested other languages) are made fast and are on good level. It's very easy to find insights on some specific topic and to share video clips and verbatim inside the organisation (heavily supporting customer obsession in our organisation). Condens team is very open to suggestions and always tries to offer solutions if we have questions around how to use something. Let's see what's the new AI- era brings to Condens :) Review collected by and hosted on G2.com. What do you dislike about Condens? Maybe it comes down to my skills, but I would need better instructions on how to make the reporting visually more appealing. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Get qualitative insights fast in a well-structured format, and increase customer obsession and transparency of customer feedback within our organisation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 4/17/2025 "My experince with Condens" 4/5 What do you like best about Condens? Being able to have your data, notes, and artifacts all in one place with an interface that allows you to easily navigate between them makes for a very smooth experience. Adding codes is intuitive and I appreciate how easy it is to reference tagged information. The interface itself has been easy to learn and looks solid. Review collected by and hosted on G2.com. What do you dislike about Condens? If Condens had more robust export options that would take things to the next level. I appreciate how well everything works together in the system but there are always times when you will need to work outside of the tool. Exporting tagged data is possible but there are little to no options in how Condens formats the spreadsheet you get and this can be an issue at times. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Condens is providing a platform to store, organize and analyze qualitative data. Having a tool specifically/thoughtfully built for this purpose is nice compared to having to use multiple tools that may not be designed for that specific purpose. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Josef K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josef K.") JK Josef K. Service design lead Small-Business (50 or fewer emp.) 4/7/2025 "A thoughtful tool for qualitative research and teaching" 5/5 What do you like best about Condens? Condens makes both the analysis and synthesis of interview data feel smooth and intuitive. All features reflect real researcher workflows. I especially appreciate the automatic transcription and the gentle, non-intrusive use of AI. I also enjoy how easily I can combine different types of data sources. As a university lecturer, I find it incredibly helpful to follow my students’ progress (10+ projects) and support them directly within the platform as they learn how to work with qualitative data. Review collected by and hosted on G2.com. What do you dislike about Condens? The learning curve can be a bit steep for newcomers. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Condens helps me (and my students) stay focused on the meaning of qualitative data instead of getting lost in documents and spreadsheets. It solves the problem of fragmented research workflows by keeping everything in one place — from raw data to insights. For teaching, it’s a game-changer: I can create shared projects, monitor progress, and guide students through the actual thinking process behind qualitative analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Mid-Market (51-1000 emp.) 9/1/2025 "Excellent qualitative analysis tool for small teams and upwards" 4/5 What do you like best about Condens? - One of few tools that offers breadth of pricing for a team of one through to a larger org - Video clipping tool is invaluable for sharing aha moments and insights with stakeholders - Great flexibility for analysis with whiteboard or transcript mode Review collected by and hosted on G2.com. What do you dislike about Condens? Global tagging not available on the lowest pricing tier Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Making sense of qualitative interviews and research in a structured way - no more stickies getting lost in Miro Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TM Tomáš M. Assistant professor / UX researcher Enterprise (\> 1000 emp.) 3/31/2025 "Flawless data analysis for research" 5/5 What do you like best about Condens? Intuitive UX makes it easy to start using the tool out of the box. We just loaded data from our focus groups and directly started coding it without any technical trouble. The transcript function works even for our specific language (Czech): it needs to be proofread, but the initial quality is higher than other tools I tried before. Review collected by and hosted on G2.com. What do you dislike about Condens? Could be super cool to be able to do content analysis of visual documents as well, like photographs etc. - maybe it's possible, but I didn't tried it yet. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Cooperating easily while analyzing and interpreting research data. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VV Vilma V. Especialista Enterprise (\> 1000 emp.) 10/21/2025 "Excellent Tagging, But Project Organization Can Improve" 5/5 What do you like best about Condens? The tagging process of it, which greatly facilitates the analysis process. Review collected by and hosted on G2.com. What do you dislike about Condens? The way projects are organized, sometimes it is difficult to find a theme. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Research on flow mapping. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User ProfileAI Translated ![Sophie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sophie B.") SB Sophie B. Senior UX Design Researcher Mid-Market (51-1000 emp.) 3/21/2025 "Powerful tool and team behind it!" 5/5 What do you like best about Condens? So helpful with atomic research, easy to review transcripts, create highlights, then findings to create the reports. So easy to work with various stakeholders and give them visibility on the user research, they can search by keywords, and i can share video extracts. So useful to be able to search within the Condens repository with keywords to find past research. Even the support is fabulously helpful and reactive. They just helped me recover lost highlights of a session i had erased by mistake, and were so reactive i could still work on the report in time. Review collected by and hosted on G2.com. What do you dislike about Condens? i would not know... honnestly. Maybe the fact that the name of my company is always wrongly put in the transcripts... Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Atomic research, user research repository, tool to build deliverables like personas, user journeys, reports Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Pascal F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pascal F.") PF Pascal F. Co-Founder and CPO Mid-Market (51-1000 emp.) 11/17/2021 "Best tool for User Research we've worked with" 5/5 What do you like best about Condens? The best thing is that we can quickly get a transcript from interview recordings and highlight the key parts to share with the team. The video clipping feature is just great as it transmits the interviewee’s emotions to our coworkers – that makes it so much more authentic. Overall the tool is just neatly designed and provides a superior user experience. The team at Condens is very quick in introducing improvements but always keeps product quality and usability high. The tool is very easy to learn and everyone gets it after just a few minutes. Review collected by and hosted on G2.com. What do you dislike about Condens? There’s nothing we dislike really. A nice feature would be the ability to create personas or user journeys directly in Condens. Maybe that’s something they will add in the future. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? We can extract relevant insights faster and let everyone in the team actually be close to our users. This improved understanding for user problems and also increased motivation as we like to share positive things as well. Review collected by and hosted on G2.com. Show More 11/7/2024 Current UserValidated ReviewerSource: Organic ![Luis F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis F.") LF Luis F. UX Research Leader Small-Business (50 or fewer emp.) 5/13/2025 "Very comfortable and fast" 4/5 What do you like best about Condens? I greatly value the speed with which it processes information. The customer service works phenomenally. Review collected by and hosted on G2.com. What do you dislike about Condens? The price is not very affordable. But luckily, it has an Education plan. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? It is an excellent repository of information, while also helping to improve research insights. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ## Questions about Condens? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Condens ](https://www.g2.com/products/condens/discussions/new) ![Jesús E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesús E.") JE Jesús Espuña • Last activity almost 5 years ago How do create reports for usability testing? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-create-reports-for-usability-testing) GU Guest User What is Condens used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-condens-used-for) [ View all Discussions ](https://www.g2.com/products/condens/discuss) ## Pricing Options Pricing provided by Condens. ### Free Trial Free Trial 1 User ### Lite €15.00 1 User Per Month ### Business €500.00 5 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/condens/pricing) Condens Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d52c87b70ee40fa79994d36befc86ab6/dovetail-research-pty-ltd-dovetail.png "Product Avatar Image") Dovetail 4.5/5(168) [ Compare Now ](https://www.g2.com/compare/condens-vs-dovetail-research-pty-ltd-dovetail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5bfd26ca98158752b5f685de2eb5aaaa/productboard.png "Product Avatar Image") Productboard 4.3/5(254) [ Compare Now ](https://www.g2.com/compare/condens-vs-productboard) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_76bb53a8c8a6b995a6b23d829065a8f9/userbit.png "Product Avatar Image") UserBit 4.7/5(18) [ Compare Now ](https://www.g2.com/compare/condens-vs-userbit) ##### ##### Condens Features Insights Sorting Content Management Data Centralization - Insight Engines Archiving - Insight Engines Search Analysis - Insight Engines Content Discovery Search Interface - Insight Engines AI Functionality - Insight Engines NLP Functionality - Insight Engines Management Team Collaboration Access Control Data Security [ View More Features ](https://www.g2.com/products/condens/features) ## Top-Rated Alternatives [ ![Dovetail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dovetail") Dovetail 4.5/5(168) ](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) [ ![HeyMarvin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HeyMarvin") HeyMarvin 4.8/5(133) ](https://www.g2.com/products/heymarvin/reviews) [ ![Productboard](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Productboard") Productboard 4.3/5(254) ](https://www.g2.com/products/productboard/reviews) [ View All Alternatives ](https://www.g2.com/products/condens/competitors/alternatives) ##### Categories on G2 [User Research](https://www.g2.com/categories/user-research)[Insight Engines](https://www.g2.com/categories/insight-engines)[User Research Repositories](https://www.g2.com/categories/user-research-repositories) ##### Explore More [What are the best virtual desktop infrastructure (VDI) software platforms for 50–500 employees?](https://www.g2.com/discussions/what-are-the-best-virtual-desktop-infrastructure-vdi-software-platforms-for-50-500-employees)[What platform integrates visitor management with access control systems?](https://www.g2.com/discussions/what-platform-integrates-visitor-management-with-access-control-systems)[Best platforms for digital asset linking to product listings](https://www.g2.com/discussions/best-platforms-for-digital-asset-linking-to-product-listings) [What is the top-rated website monitoring solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-website-monitoring-solution-for-enterprises)[Most reliable auto dialer software](https://www.g2.com/discussions/most-reliable-auto-dialer-software)[Pros and Cons Details](https://www.g2.com/products/condens/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)