--- title: Condens Reviews meta\_title: 'Condens Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 104 reviews by the users' company size, role or industry to find out how Condens works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 104 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Development url: https://www.g2.com/categories/development --- # Condens Reviews & Product Details Visit Website Condens is a user research repository and analysis platform that helps teams centralize, analyze, and share customer insights in one secure, easy-to-use space. Designed for UX researchers, designers, and product managers, Condens simplifies storing and analyzing research data from interviews, usability tests, surveys, and other feedback sources. It turns raw data into actionable insights, empowering organizations to make informed, customer-driven decisions. Condens helps organizations of all sizes solve the challenge of turning scattered research into meaningful insights. The platform acts as a centralized hub for customer knowledge, making it easier for every team to access, understand, and share insights across departments. This approach fosters an insights-driven culture where research actively informs product development, UX design, marketing strategies, and customer support. Its user-friendly interface, combined with AI-powered features, simplifies research processes for all team members, regardless of technical expertise. Condens supports both traditional analysis methods like line-by-line coding and theme development, as well as faster, AI-assisted workflows. With tools to summarize, group, and search information in seconds just by asking questions in plain language, as well as features like automatic summaries, synthesis tools, and pattern detection, AI helps reduce manual work without removing users from the process. These features help teams quickly identify trends and insights, enhancing research efficiency. All AI output is based on user prompts, fully editable, and always connected to its source data, so insights remain trustworthy and grounded in evidence. Sharing insights is simple and impactful with Condens. The tool offers customizable reports and whiteboards, video clips and highlight reels, which help to effectively communicate insights to stakeholders. A standout feature is the Insights Magazine; a personalized, self-serve portal where stakeholders can explore published research, revisit insights at any time, and remain connected to customer feedback without needing to request access. Integration with Slack and Microsoft Teams further enhances usability, enabling team members to surface validated insights directly within their existing tools just by asking AI natural-language questions. Security and scalability are at the core of Condens. The platform offers GDPR-compliant hosting in the EU or US, advanced access controls, and privacy tools such as data anonymization and redaction. These features allow organizations to protect sensitive research data while scaling user research across teams. With real-time collaboration features and unlimited viewer seats, Condens facilitates company-wide alignment and informed decision-making. Trusted by companies like Siemens, Accenture, Bank of Montreal, and Cisco, Condens effectively transforms fragmented research into a unified source of truth, maximizing the impact of user research efforts and its business value. * * * Product Website Condens Seller [Condens Insights GmbH](https://www.g2.com/sellers/condens-insights-gmbh) Discussions [Condens Community](https://www.g2.com/products/condens/discuss) Languages Supported Afrikaans, Amharic, Arabic, Azerbaijani, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Galician, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Burmese, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Somali, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Maltese Solution Type All-in-One Overview by Alexander Knoll Show More ## Pricing Pricing provided by Condens. ### Free Trial Free Trial 1 User [ View More Pricing Information ](https://www.g2.com/products/condens/pricing) ## Condens Integrations (16) What do users say about integrations? Verified by Condens [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") API ](https://www.g2.com/products/api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude Code ](https://www.g2.com/products/anthropic-claude-code/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FigJam ](https://www.g2.com/products/fig-jam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Figma ](https://www.g2.com/products/figma/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Glean ](https://www.g2.com/products/glean-technologies-glean/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Miro ](https://www.g2.com/products/miro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mural ](https://www.g2.com/products/mural/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TheyDo ](https://www.g2.com/products/theydo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") User Interviews ](https://www.g2.com/products/user-interviews/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UserTesting ](https://www.g2.com/products/usertesting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UXtweak ](https://www.g2.com/products/uxtweak/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Jonah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonah M.") JM Jonah M. Senior User Researcher Small-Business (50 or fewer emp.) 5/19/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Saving me 2 weeks worth of work - highly recommended for UX Researchers" 5/5 What do you like best about Condens? The biggest headache of UXR is transcripts and listening back to your sessions. Unfortunately most of the typing is done in Word, G Docs or something. However each note / insight is typically isolated. What I found with my research is that I'd have to transfer it all to sticky notes just to extrapolate the points. Synthesis was a nightmare. And then I got introduced to Condens. What would have taken me 6 days, instead took me 6 hours.I had 8 usability tests to transcribe and analyse and I was able to tag and triangulate. By creating clusters, logical groups quickly formed (with colour coded options because I'm OCD). The conclusion aspect brought all my research together and it was so smooth, yet accurate. The Condens team are great, they will give you detailed responses and are quick to help. They've been excellent at sorting issues, releasing features and being super flexible. Review collected by and hosted on G2.com. What do you dislike about Condens? The payment process had some hiccups as there isn't too much access to account management, but I am confident that these guys will optimise this. They were super flexible in extending our trial and giving us freebies. Would eventually like to see different font / styling options. But this is preference / taste. It'd be cool to whitelabel some of this - so I can se my companies/clients branding for eg. Would be great to see more integrations with cloud platforms (ie Google Docs). Or even a 'save to Condens' item. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Whether you do interviews, university research or even just like collating highlights and creating themes, then get this software. It's so simple, yet I can't imagine doing a project without it now. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Tamara D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tamara D.") TD Tamara D. Small-Business (50 or fewer emp.) 4/28/2020 "Easy and lightweight tool for qualitative data analysis" 5/5 What do you like best about Condens? I appreciate the focus on the final output - research report. I can add quotes to my conclusion as I'm processing the data, and also add my own notes and reflections with a rich-text editor. Review collected by and hosted on G2.com. What do you dislike about Condens? As with any young product, there are some things that need a little polish. For example, relatively new feature - sortable clusters - is great, but I wish it wouldn't ask me to sort my cluster as I go. Sometimes I just want to quickly sort quotes by cluster, and then move on to arranging clusters in a particular order. Review collected by and hosted on G2.com. Recommendations to others considering Condens: It's a great tool for smaller organizations (maybe for bigger too), who look for consistent ways of organizing their research findings, but don't want to break a bank paying for more expensive competitors. It has a plethora of benefits beyond the price too - focus on the final output of research (Conclusion), organizing quotes by themes, and from my conversations with founders, it sounds like they are looking to implement many more features that will make my life as a one-person UX team so much easier. The team at Condens is very open to feedback and feature suggestions! Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? The biggest problem that Condens is solving for me is capturing, organizing, and storing qualitative data. Qualitative data is always incredibly rich with insights, some of which you won't use until later. With Condens, I can be sure that those insights are captured, and searchable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michael F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael F.") MF Michael F. Small-Business (50 or fewer emp.) 5/27/2020 "Excellent for organizing interviews and qualitative analysis" 4.5/5 What do you like best about Condens? For us the true value of Condens is that we can organize the entire user research process in one single place. Previously we were struggling with information distributed across files and depending on the different stages we were in. Now, with Condens, we can do it all in one place and our insights seamlessly travel from one stage to the next. Review collected by and hosted on G2.com. What do you dislike about Condens? When I first started using Condens it took me a bit to fully grasp the user interface, as some features only add value once you actually have content to analyze. Adding the automatically generated template-project helped to really to try out everything once, before fully committing to it. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? We are using Condens for user research as part of academic research. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Small-Business (50 or fewer emp.) 4/30/2021 "Excelent experience" 5/5 What do you like best about Condens? It is really easy and intuitive to use.. Review collected by and hosted on G2.com. What do you dislike about Condens? Nothing, I really like it................. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Transciption of my interviews, coding the interviews and creating a summary with my findings. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Frauke S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Frauke S.") FS Frauke S. Instructor UX Design Small-Business (50 or fewer emp.) 4/1/2020 "Great tool to evaluate, cluster and structure qualitative interviews" 4.5/5 What do you like best about Condens? Condens offers an easy tagging system for your notes: you can create your interview notes right in Condens or import them from another tool. You can tag sentences, highlight quotes - and then cluster them per drag & drop into larger groups to come up with your key topics and synthesis. I am a visual person - this helps me a lot to make sense of qualitative data and structure them in a fast way. Review collected by and hosted on G2.com. What do you dislike about Condens? I would love to be able to create some basic quantitative summaries as well (description of the participants, age range, gender mix...) - more support for a final presentation. Review collected by and hosted on G2.com. Recommendations to others considering Condens: Codens is a big time saver for anyone who works with qualitative data (open-ended questions)! Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Codens makes the evaluation process faster: the tagging system & drag & drop makes clustering and grouping easy. I can pull quotes quickly for my presentation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AB April B. Small-Business (50 or fewer emp.) 5/26/2020 "Useful tool for structuring, analyzing, and reporting qualitative data" 5/5 What do you like best about Condens? It is very easy to learn and to use. Great customer support. It's really useful for managing large amounts of qualitative data, for coding, clustering, synthesizing the data, and for preparing conclusions. Review collected by and hosted on G2.com. What do you dislike about Condens? It is already great and they are very receptive to suggestions for new features as they grow. I would like more flexibility in preparing conclusions, e.g., having multiple conclusions for a project, or different conclusion formats. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? It is much more effective for sorting and managing data than word or excel, for example, and I really like the visual aspects of tagging the data with different colors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Small-Business (50 or fewer emp.) 5/31/2020 "Condens: Best tool for user research" 4.5/5 What do you like best about Condens? I started my journey in user research in April 2020. My mentor who is based out of UK told me about Condens. It is an amazing tool to prepare and publish your research. It has the ability to upload user interviews, create tags, jot down your conclusion points. It also lets you paste graphs/charts from google docs directly. Review collected by and hosted on G2.com. What do you dislike about Condens? The only thing I did not like is the ability to share your research using PDF, Link Sharing. Everytime I have to share my research,I have to add them as a researcher or admin which I am not comfortable with. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? I am able to organize my research properly using condens. It makes it super easy for me to get feedback from my mentor directly related to my research. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RR Raffaella R. Small-Business (50 or fewer emp.) 3/25/2020 "Great research analysis tool: easy and pretty complete" 4/5 What do you like best about Condens? Its usability and the metadata gathering which helps filtering and sorting when synthesizing; the hyperlinks as well that help navigate content. The fact that supports multimedia sources. Review collected by and hosted on G2.com. What do you dislike about Condens? So far, not much, but additional functionalities could improve it: editing of highligths transcripts [...], a global search. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? I'ts helping in analysing and synthesising research data from interviews and other activities. Coding, extracting tagged content, putting together quotes to support insights it's easy and straight forward. Also, being collaborative we could work within more researchers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Harshada D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harshada D.") HD Harshada D. Small-Business (50 or fewer emp.) 6/1/2020 "Condens makes transcribing interviews and coding transcriptions fun!" 5/5 What do you like best about Condens? I love the clean interface and ease of use. When coding the interview transcripts you want to be able to focus on the content and Condens lets you do that while also making it a fun process. Transcribing and coding interviews used to be tedious but now it is fun! Review collected by and hosted on G2.com. What do you dislike about Condens? Condens needs to incorporate other services like transcription and team sharing, maybe now even video call. Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? I can now visually see all my data on one screen. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MG Merche G. Small-Business (50 or fewer emp.) 3/28/2020 "Great tool to work collaboratively on data analysis for UX researchers" 4/5 What do you like best about Condens? You can work easily on analysing qualitative research and on the conclusion at the same time; because it has a double view where you can tag the insights and create finding quickly. It is improving continuously; now you can also tag on an audio and video. Review collected by and hosted on G2.com. What do you dislike about Condens? It is excellent to analyse after the research assembly. I would like also use during the session, record the audio or video, and my notes would be already timestamp coordinate with them. Review collected by and hosted on G2.com. Recommendations to others considering Condens: Try it and compare Review collected by and hosted on G2.com. What problems is Condens solving and how is that benefiting you? Centralize the data analysis and share with other researchers working at the same project. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Condens? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Condens ](https://www.g2.com/products/condens/discussions/new) ![Jesús E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesús E.") JE Jesús Espuña • Last activity almost 5 years ago How do create reports for usability testing? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/how-do-create-reports-for-usability-testing) GU Guest User What is Condens used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-condens-used-for) [ View all Discussions ](https://www.g2.com/products/condens/discuss) ## Pricing Options Pricing provided by Condens. ### Free Trial Free Trial 1 User ### Lite €15.00 1 User Per Month ### Business €500.00 5 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/condens/pricing) Condens Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d52c87b70ee40fa79994d36befc86ab6/dovetail-research-pty-ltd-dovetail.png "Product Avatar Image") Dovetail 4.5/5(168) [ Compare Now ](https://www.g2.com/compare/condens-vs-dovetail-research-pty-ltd-dovetail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5bfd26ca98158752b5f685de2eb5aaaa/productboard.png "Product Avatar Image") Productboard 4.3/5(254) [ Compare Now ](https://www.g2.com/compare/condens-vs-productboard) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_76bb53a8c8a6b995a6b23d829065a8f9/userbit.png "Product Avatar Image") UserBit 4.7/5(18) [ Compare Now ](https://www.g2.com/compare/condens-vs-userbit) ##### ##### Condens Features Insights Sorting Content Management Data Centralization - Insight Engines Archiving - Insight Engines Search Analysis - Insight Engines Content Discovery Search Interface - Insight Engines AI Functionality - Insight Engines NLP Functionality - Insight Engines Management Team Collaboration Access Control Data Security [ View More Features ](https://www.g2.com/products/condens/features) ## Top-Rated Alternatives [ ![Dovetail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dovetail") Dovetail 4.5/5(168) ](https://www.g2.com/products/dovetail-research-pty-ltd-dovetail/reviews) [ ![HeyMarvin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HeyMarvin") HeyMarvin 4.8/5(133) ](https://www.g2.com/products/heymarvin/reviews) [ ![Productboard](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Productboard") Productboard 4.3/5(254) ](https://www.g2.com/products/productboard/reviews) [ View All Alternatives ](https://www.g2.com/products/condens/competitors/alternatives) ##### Categories on G2 [User Research](https://www.g2.com/categories/user-research)[Insight Engines](https://www.g2.com/categories/insight-engines)[User Research Repositories](https://www.g2.com/categories/user-research-repositories) ##### Explore More [What are the best virtual desktop infrastructure (VDI) software platforms for 50–500 employees?](https://www.g2.com/discussions/what-are-the-best-virtual-desktop-infrastructure-vdi-software-platforms-for-50-500-employees)[What platform integrates visitor management with access control systems?](https://www.g2.com/discussions/what-platform-integrates-visitor-management-with-access-control-systems)[Best platforms for digital asset linking to product listings](https://www.g2.com/discussions/best-platforms-for-digital-asset-linking-to-product-listings) [What is the top-rated website monitoring solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-website-monitoring-solution-for-enterprises)[Most reliable auto dialer software](https://www.g2.com/discussions/most-reliable-auto-dialer-software)[Pros and Cons Details](https://www.g2.com/products/condens/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)