--- title: Eptura Engage Reviews meta_title: 'Eptura Engage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 179 reviews by the users' company size, role or industry to find out how Eptura Engage works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 179 scale: '5' date_modified: '2026-07-17' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Eptura Engage Reviews **Vendor:** Eptura **Category:** [Space Management Software](https://www.g2.com/categories/space-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 179 ## About Eptura Engage Eptura Engage (Condeco) is a leading software for employee experience, collaboration, and workspace scheduling. It streamlines people, services, and space management, optimizing hybrid work environments for smarter, more efficient collaboration. Leveraging AI, it finds the best workspaces, simplifies reservations, and optimizes resource use with natural language commands. Integration with Microsoft 365 lets you view in-office schedules, book desks, and boost productivity through Outlook, Teams, and the Mobile Booking App. Track space usage for private offices, meeting rooms, and desks, and easily add visitors and services to reservations. The system automatically finds new rooms if meetings are rescheduled. Automated check-in uses badge swipe data at access control systems to track presence and check employees into reserved spaces. Sensor technology automates check-ins, releases unoccupied bookings, and generates walk-in bookings. ## Eptura Engage Pros & Cons **What users like:** - Users appreciate the **ease of use** of Eptura Engage, finding it intuitive and simple for booking spaces. (21 reviews) - Users enjoy the **easy booking** feature of Eptura Engage, facilitating seamless reservations for spaces and resources. (10 reviews) - Users love the **ease of booking desks and meeting spaces** with Eptura Engage, enhancing team collaboration and resource management. (7 reviews) - Users appreciate the **ease of booking and managing spaces** with Eptura Engage, enhancing collaboration in hybrid work environments. (7 reviews) - Users value the **intuitive interface** of Eptura Engage, enhancing team organization and ensuring a smooth user experience. (7 reviews) - Reservation Ease (7 reviews) - Room Booking (7 reviews) - Users value the **clear insight into space utilization** provided by Eptura Engage, enhancing room management and collaboration. (7 reviews) - Users appreciate the **intuitive mobile app** of Eptura Engage, making desk booking and navigation effortless. (6 reviews) - Users enjoy the **user-friendly mobile app** of Eptura Engage, facilitating seamless booking and workspace management. (6 reviews) **What users dislike:** - Users express frustration over **missing features** in Eptura Engage, impacting usability and efficiency for both admins and staff. (5 reviews) - Users express frustration over **poor customer support** , leaving them seeking answers for issues with app functionality. (5 reviews) - Users find the **complex procedures** for troubleshooting and admin tools cumbersome, impacting their overall experience with Engage. (4 reviews) - Users are frustrated by **limited features** in Eptura Engage, hindering functionality and ease of use across platforms. (4 reviews) - Users face **feature limitations** in Eptura Engage, including restricted reporting options and a non-intuitive mobile app experience. (3 reviews) - Users face **integration issues** with Eptura Engage, complicating bookings and support processes for optimal use. (3 reviews) - Limited Customization (3 reviews) - Mobile App Issues (3 reviews) - Poor Usability (3 reviews) - Reservation Issues (3 reviews) ## Eptura Engage Reviews ### 1. Great product that continues to improve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Eptura Engage?** The desk booking on the web and app are easy to accomplish. With our office returning to work in a hybrid format, this software has helped our staff with planning when and where to book desks and see who will be in the office for collaboration purposes. Also, the software is data-intensive which helps us see the best way to use our current space. Support is very responsive. **What do you dislike about Eptura Engage?** The interface could use a little refresh and tightening up. It can take some time for some to pick up on the functionalities, especially on the admin side of the software. **What problems is Eptura Engage solving and how is that benefiting you?** Condeco is helping us with our new unassigned seating plan. With our new hybrid format, we can monitor how much staff is using our office space and what days are the busiest. Also, it is helping us plan for the future with our office layout. **Official Response from Customer Care:** > Thank you for your review. We are happy to hear that our software is helping during your transition to hybrid. On the administrative side, Condeco has a high level of configurability to create a specific way your users can book. This will simplify the end user journey. I have added the link below for our product roadmap. In addition, we love to hear ideas for improvement, you can find this at condeco.uservoice.com . If you would like to learn more, please contact customer.care@condecosoftware.com ### 2. Condeco is very user friendly, and setting it up was easy **Rating:** 4.5/5.0 stars **Reviewed by:** Sara H. | Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Eptura Engage?** Condeco is a very straightforward, easy to setup solution for resource booking. It's very user-friendly and easy to use for virtually everyone. The desk layout booking is great. **What do you dislike about Eptura Engage?** The app could use some work. Quite a few of our users on Android and IOS have complained about bugs within the app, to the point where I've recommended most people to just use the desktop site. **Recommendations to others considering Eptura Engage:** Condeco is very easy to set up, and the Condeco team is very organized and easy to work with. **What problems is Eptura Engage solving and how is that benefiting you?** We have a rapidly growing workforce and limited deskspace - Condeco allows us to organize and allocate desks so people don't show up to work and have nowhere to sit. It allows for a much more organized office. **Official Response from Customer Care:** > Thank you for your feedback. We utilize a unified mobile app for room and desk booking, which regularly receives updates to maintain optimum performance. To learn more, please contact customer.care@condecosoftware.com ### 3. Review of the Condeco Implementation at the University of Pittsburgh by the Pitt IT Project Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Eptura Engage?** The system's ease of use for scheduling has made it easy for individuals to understand and utilize it. This simplicity has proven to be very popular within departments. **What do you dislike about Eptura Engage?** 1) The Excel Spreadsheet used to develop the bulk load could be more professional/user friendly. Something other than Excel if the spreadsheet needs to be used multiple times across departments when not implementing all at once. 2) How the floorplan image randomly changes from zoomed to the full image. **What problems is Eptura Engage solving and how is that benefiting you?** We need to provide space onsite for remote work to occur. It allows people/departments to understand what space is available to them and what times the space is available. **Official Response from Customer Care:** > Thank you for your review. Please see attachment for bulk upload best practices and assistance. With regards to the floor plan randomly changing, please contact customer.care@eptura.com to schedule a screen share session so that we can better understand your experience. ### 4. A world class desk booking experience. **Rating:** 3.5/5.0 stars **Reviewed by:** Maxim G. | Marketing Director, Broadcast Media, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Eptura Engage?** Mobile app, simplicity, seemless sync with Outlook and the overall autonomy it gives myself and my team. It is fantastic because it really enables hybrid work. **What do you dislike about Eptura Engage?** Not the best user experience in the software control panel. Once you figure it out, it's pretty good. I just wish the people who were using it were showing up. **What problems is Eptura Engage solving and how is that benefiting you?** It's making desk and meeting reservations a breeze. It's also pretty easy to see if there is going to be people in the office during the day. I can also use that data to understand my team intent. **Official Response from Customer Care:** > Thank you for your feedback. The Condeco help site is frequently updated and available for guidance on best practices. Please find the link below. If you have detailed questions, you may contact your Customer Success Manager or reach out to customer.care@eptura.com. ### 5. Condeco site and mobile app are intuitive and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Eptura Engage?** Condeco website and it's mobile app are very intuitive and easy to use **What do you dislike about Eptura Engage?** Does not integrate with Teams for conference room reservation **What problems is Eptura Engage solving and how is that benefiting you?** Desk booking management in a hybrid hoteling model ### 6. Awesome room booking tool for enterprise companies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Eptura Engage?** We use Condeco as a room and workspace booking tool, and employees can now use all workspaces flexibly. **What do you dislike about Eptura Engage?** Unfortunately, there is no on-premises version, only a cloud requirement. **What problems is Eptura Engage solving and how is that benefiting you?** Especially in times of pandemics and illnesses, it is becoming increasingly important for employees to be able to book their workplace flexibly and from anywhere, across different locations. ### 7. Good Room Booking System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about Eptura Engage?** The software is very flexible and can be adapted to all needs as required. The management is done via a web interface. **What do you dislike about Eptura Engage?** Maybe it would be possible to change the space tabllets in the future and not rely on Android. **What problems is Eptura Engage solving and how is that benefiting you?** The digital room booking within our business branches ### 8. Condeco provides a fast, professional, and comprehensive system for independent accommodations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Eptura Engage?** The most heplful part of Condeco is its simplicity. By utlizing the reports from the system, Condeco allows us to maximize our desks across all locations as we are able to quickly inventory desk and meeting rooms. **What do you dislike about Eptura Engage?** At this point, there is not much to dislike about the system. I look forward to new features. **What problems is Eptura Engage solving and how is that benefiting you?** Prior to implementing Condeco, we struggled with being able to quickly identify where space was available for both rooms and desk bookings. With Condeco in place and its scalability, we can quickly identify availability and make decisions around both room bookings and desk bookings across all locations in California and other States. **Official Response from Customer Care:** > Thank you for your review. We are happy to hear that after implementing Condeco you can quickly identify availability of rooms and meeting spaces across all locations. ### 9. Simplicity and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas L. | Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Eptura Engage?** Room booking became significantly less stressful after condeco was launched. We used to have conflicts in our older system and arguments at the door about who booked a room first. With Condeco I can trust that when I book a room everyone will know and there won't be any confusion. **What do you dislike about Eptura Engage?** I would like to see more mobile app integration and video features. **Recommendations to others considering Eptura Engage:** Use it as much as you can and try new things **What problems is Eptura Engage solving and how is that benefiting you?** We no longer have issues with conflicting bookings. **Official Response from Customer Care:** > Thank you for your review. With our mobile app and Outlook integration, you can create meetings for the host within mobile application. This will allow for video integrated meeting configurations. If you would like to further discuss, please contact customer.care@condecosoftware.com. ### 10. Outstanding Experience - Workplace Reservation Software **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Eptura Engage?** Implementation was painless. Implementation team was on the ball, proactive and exceeded my expectations - shared best practices on configuration and use, tips, and information we'd find helpful in the future as we continue to scale. Ease of use, users with minimal knowledge were able to easily make bookings. **What do you dislike about Eptura Engage?** Our organization had some particular language that needed to be inserted into the MSA and Terms of Service, which we were told would take additional time to get through both parties legal departments. We did find that Condeco's standard agreements and language was very spot on and we did in some cases go with the initial suggested document. **Recommendations to others considering Eptura Engage:** Outstanding solution and one of the best implementations I've been a part of - excellent company and people. **What problems is Eptura Engage solving and how is that benefiting you?** Identify a scalable work place reservation software system. We now have a way for users to easily book desks as needed and identify what desks need to be cleaned. **Official Response from Customer Care:** > Thank you for your review. We are happy to hear you are having an outstanding experience with Condeco. ### 11. Find and book workplaces in moments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Eptura Engage?** Condeco puts you in control of the days that you work in the office. Very easy to find and reserve a space. The search function allows you to find a co-worker and what day they will be in the office. **What do you dislike about Eptura Engage?** No complaints thus far! Check-in is easy. Have not figured out a way to check out at the end of the day. Seems that the software automatically releases the desk that I booked when I leave the office. **What problems is Eptura Engage solving and how is that benefiting you?** I can book from my calendar, my mobile app and the web! Quickly choose and book a variety of spaces with associated resources. Makes it easy to see who will be in the office. **Official Response from Customer Care:** > Thank you for your review. You have the option to check out via the mobile application, web portal and digital signage. Please contact customer.care@condecosoftware.com to learn more. ### 12. Quick Customer Service and East to Use Guides **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Eptura Engage?** The system is very versatile, and because of this, it is very adaptable to multi-tenant buildings and multi-use functionality. **What do you dislike about Eptura Engage?** Because of the versatility, conversely, it can also be difficult to understand the varying functionalities and it requires some more guidance and hand-holding for our tenants. **Recommendations to others considering Eptura Engage:** Set up meetings with Condeco early on for extra support during set up. have a good relationship with your account managers. **What problems is Eptura Engage solving and how is that benefiting you?** Solving issues such as everyone in the building being notified of visitors, although it should be sub-divided among tenants. Benefits realized are the ability for our security team to have access and monitor pre-regisred guests. Also great compatibility with our tenant portal, HUB. **Official Response from Customer Care:** > Thank you for your review. Condeco has a high level of configurability to create a specific way your users can book. This will simplify the end user journey. If you would like to learn more, please contact customer.care@condecosoftware.com. ### 13. Great product for room booking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Eptura Engage?** Great Webinterface and Outlook / Exchange Integration very nice! **What do you dislike about Eptura Engage?** Maybe some Android / iOS App for Room Booking **What problems is Eptura Engage solving and how is that benefiting you?** Digital Roombooking for all of our Offices in the complte world nice! ### 14. Just what we needed **Rating:** 4.5/5.0 stars **Reviewed by:** Dany R. | Beamter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2022 **What do you like best about Eptura Engage?** Clear and easy to use interface, lots of different ways to reach the goal **What do you dislike about Eptura Engage?** Some downtimes, for german costumers there are less support in german **What problems is Eptura Engage solving and how is that benefiting you?** Room booking ### 15. Condeco is a fantastic tool and we have enjoyed partnering with various staff from Condeco! **Rating:** 5.0/5.0 stars **Reviewed by:** Layla W. | IT Senior Lead Business Analyst, Legal and Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2022 **What do you like best about Eptura Engage?** Love that the Condeco team is very responsive and accomodating to our questions and feedback! The tool is very simple for end users! **What do you dislike about Eptura Engage?** Inconsistency between regional Condeco Project Managers/onboarding experience - feedback was given and this has improved. Navigating the facility maps via the web application can be challenging with the current scrolling capabilities. **What problems is Eptura Engage solving and how is that benefiting you?** Condeco allows our employees to return to various buildings safely and in a more controlled setting. This application has also enabled some of our facilities to go completely hybrid and/or to a hoteling desk setup. **Official Response from Customer Care:** > Thank you for your review. It is currently on our roadmap to include education of the floor map image requirements. To learn more, please contact customer.care@condecosaoftware.com ### 16. Great SaaS solution for visitor management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Eptura Engage?** The user experience when using the product is great, as new users have an easy and smooth experience. all users, guests included, have a top of the line solution. **What do you dislike about Eptura Engage?** The visitor management solution only works on IOS devices, as Andriod hardware is a bit more cheaper compared to Apple. after proper setup it works very smoothly. **What problems is Eptura Engage solving and how is that benefiting you?** all visitors are guided within a workflow, within this flow we make sure every visitor is up-to-date on our terms and agreements, safety and health regulations. within this process we make sure all document are signed. we have full control of the visitor flow and HSEQ. **Official Response from Customer Care:** > Thank you for your review. We currently have a visitor management solution for Android on our roadmap. To learn more, please contact customer.care@condecosoftware.com ### 17. In my experience, Condeco has provided cutting edge technology with excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael M. | Sr. Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2022 **What do you like best about Eptura Engage?** I like the ease of login and navigagtion. The application is also very intuitive. **What do you dislike about Eptura Engage?** I don't like the unexplained glitches that I experience from time to time. **What problems is Eptura Engage solving and how is that benefiting you?** Condeco allows my company to self service their own seating, parking and meeting needs. **Official Response from Customer Care:** > Thank you for your review. The included Condeco support portal allows subscribers to submit, track and be notified in real time as their concerns are being addressed. Root cause analysis can also be provided at the customer's request. To learn more, please contact customer.care@condecosoftware.com ### 18. All around solid tool, with frequent improvements and updates being added **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Eptura Engage?** Supportive customer support team available on an ongoing basis. Location-based check-in feature is nice to have. Provided more options for assigned seating than competitors. **What do you dislike about Eptura Engage?** The product implementation and onboarding process did not go as smoothly as hoped, but the team was responsive when we escalated our problems. A few minor product issues have come up as well, but the team has worked with us to fix them. **What problems is Eptura Engage solving and how is that benefiting you?** Allowing for us to utilize shared workspaces in the return to office environment. As we move to new office spaces in the near-term, we will have a significantly reduced office footprint. **Official Response from Customer Care:** > Thank you for you feedback. We are happy that you found our team to be responsive and supportive. We are also happy that you are utilizing our proximity based check in feature. Please contact customer.care@condecosoftware.com if you have any questions. ### 19. Excellent conference room management and more! **Rating:** 4.0/5.0 stars **Reviewed by:** Russell M. | information technology project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2022 **What do you like best about Eptura Engage?** Useful no matter level of expertise. Provides self-service options for our clients. Potential for security and remote work management. **What do you dislike about Eptura Engage?** The Outlook add in needs to be refined for follow up message customization. **What problems is Eptura Engage solving and how is that benefiting you?** Streamlining conference room management and permitting self-service. This assists our administrators and gives users more control. **Official Response from Customer Care:** > Thank you for your review. The Outlook Add-In enhancements are delivered on a regular schedule (approximately monthly). Condeco has a public roadmap where product enhancements can be reviewed. User-voice is another tool embedded in the service where our subscribers may suggest enhancements to the product and impact feature priority with a vote, I have added the link below. To learn more, please contact customer.care@condcecosoftware.com ### 20. Love Condeco! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Eptura Engage?** I love that Condeco eliminates the confusion around if someone else wants to use a particular space. It has a seamless UI and definitely solves the issue we were having with always stepping on each others toes with our limited office space. **What do you dislike about Eptura Engage?** No complaints so far, although it does take some time to get acclimated with the software **Recommendations to others considering Eptura Engage:** Highly recommend Condeco especially if your company is returning to the office! **What problems is Eptura Engage solving and how is that benefiting you?** Condeco solves the problem of booking rooms in our limited office space. We appreciate how everything is highly customizable to suit our space and with so many moving parts in a busy office, it helps us track down where we can find everyone on a given date and time. **Official Response from Customer Care:** > Thank you for your review. We are ecstatic to hear you love Condeco and that his solves your booking needs. ### 21. Very Likely To Recommend **Rating:** 3.5/5.0 stars **Reviewed by:** Dan J. | Facilities Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Eptura Engage?** Streamline concept, easy to train users with. The system is easy to read and convey to end user base. **What do you dislike about Eptura Engage?** The system has some hiccups while setting up, and can be temperamental sometimes. A new user is likely to experience some difficulty. **Recommendations to others considering Eptura Engage:** Definitely a learning experience. Condeco offers the ability to really find out what you need in a product. **What problems is Eptura Engage solving and how is that benefiting you?** Social distancing in business with contact tracing; we have realized what a good system should be able to do to properly contact trace. **Official Response from Team Condeco:** > Hi Dan, Thanks for your review - we appreciate you taking the time to give your feedback! Team Condeco ### 22. Great overall experience, ease of use, great team of specialists, certified and reliable product. **Rating:** 5.0/5.0 stars **Reviewed by:** Donato D. | IT Consultant / Specialiste TI, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Eptura Engage?** The ease of use of the platform, full featured, well thought product. Features that is appreciated is the find the collegue, the auto-healing of room scheduling **What do you dislike about Eptura Engage?** Nothing that i dislike, it is an all in one return to work reservation software **Recommendations to others considering Eptura Engage:** Condeco is the worldwide leader, with 16 years of space management and reservation experience. Platform works in multiple languages, the ease of use experience for end users through the mobile app and website. **What problems is Eptura Engage solving and how is that benefiting you?** Managing the new hybrid return to work policies for a safe return. The ease of uploading and synchronization with Active directory(Azure) with Condeco platform, No need to manually create users and manage group permissions. An admin can easily manage or add resources on the fly live!! Change of language is done live with a refresh of the browser, no need to wait.. **Official Response from Team Condeco:** > Hi Donato, Thanks for your review! We're glad you've had a great experience with Condeco. Team Condeco ### 23. Review Condeco Implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Alfred Y. | N, Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Eptura Engage?** Project Management from Condeco was helpful. **What do you dislike about Eptura Engage?** More Hands-on experience during implementation would have been helpful. **What problems is Eptura Engage solving and how is that benefiting you?** Providing an online resource and meeting room booking system **Official Response from Customer Care:** > Thanks for the suggestion to include more hands-on training. We will share that with our implementation team. If you require more training, please contact customer.care@condecosoftware.com ### 24. Large Telecommunications company in Canada **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Eptura Engage?** Great sales support team. Ease of implementation and great support during implementation. End users find it easy to use. **What do you dislike about Eptura Engage?** Do not dislike anything but Smart Calendar was more difficult to implement than the rest of the product. Smart Calendar implementation went well overall. **Recommendations to others considering Eptura Engage:** Great product, easy to implement and great support **What problems is Eptura Engage solving and how is that benefiting you?** COVID screening tool for employees who wanted to come to the office. Meet health and safety requirements through contract tracing for desk booking. Also able to determine where employees are sitting and what spaces are getting utilized. Meeting room booking tool is much easier to use than previous vendor. Able to get much more reporting and usage functionailty than previous vendor which will allow for better space management. **Official Response from Customer Care:** > Thank you for your review. We are pleased to hear that your implementation went well. If you have questions about our smart calendar integration, please contact customer.care@condecosoftware.com ### 25. Clear Website - easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Dany R. | Building Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Eptura Engage?** There are lots of possibilities to book a room or a desk, the options are easy to use **What do you dislike about Eptura Engage?** Sometimes the system is very slow and the translation (to german) is not 100% **What problems is Eptura Engage solving and how is that benefiting you?** The support from Condeco gives us a fast and satisfying solution - no problem here... ### 26. Condeco provides easy way to manage your schedule and book rooms. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Eptura Engage?** Condeco provides secure way of authentication for apis from external systems making it flexible. **What do you dislike about Eptura Engage?** Setting up a developer account for POC is not easy, **What problems is Eptura Engage solving and how is that benefiting you?** Condeco is trying to solve the problem of having to manage the scheduling and bookings of rooms. It benefits me with providing a quick access to my schedule. **Official Response from Customer Care:** > Thank you for your review. Condeco has pre-sale resources available to assist with trialing software as well as interaction capabilities. I would be happy to connect you. Please contact customer.care@condecosoftware.com ### 27. GREAT APP!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Gill d. | Se. Mgr. Oncology Special Projects, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Eptura Engage?** Their app is SO seamless & easy to use- I LOVE IT! I can easily hone in on the exact desk on my favorite floor! **What do you dislike about Eptura Engage?** I do not dislike anything.............. **Recommendations to others considering Eptura Engage:** Get it & USE it! **What problems is Eptura Engage solving and how is that benefiting you?** Condeco solves the problems of securing a desk at out new Headquarters that has a very open floorplan and no assigned offices for people like me who only work there 2 days/wk. **Official Response from Customer Care:** > Thank you for your review. We are very happy that you find Condeco seamless and easy to use. ### 28. Condeco Office Hoteling **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Eptura Engage?** The support staff from Condeco during the initial setup was very helpful. **What do you dislike about Eptura Engage?** SCIM Application Integration is not always the smoothest experience **What problems is Eptura Engage solving and how is that benefiting you?** The Condeco application is allowing us to use hoteling for easy desk rentals in our return to work efforts. ### 29. initially a bit unclear, but a lot of features and great functions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Eptura Engage?** I like the mobile app the most, very simple and the important features are in there. **What do you dislike about Eptura Engage?** All the dependencies and nesting within the configuration between groups, users, resources. is a bit confusing. **What problems is Eptura Engage solving and how is that benefiting you?** We using Condeco for our Coming-back-to Office strategy. **Official Response from Customer Care:** > Thank you for your review. We are happy you like our mobile app. Condeco has a high level of configurability to create specific ways your users can book. This will simplify the end user journey. If you would like to learn more or arrange some additional training, please contact customer.care@condecosoftware.com ### 30. Efficiency is Key with Condeco **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Eptura Engage?** I utilize room booking to not only make htis process more efficient, but to make it seamless across my entire team/org. It is very quick with updating as well. **What do you dislike about Eptura Engage?** Sometimes I book rooms for the wrong day and I don't realize it until the time I actually needed it. **What problems is Eptura Engage solving and how is that benefiting you?** Efficiency of knowing what rooms are available when and not having to spend time in my day searching/coordinating. **Official Response from Customer Care:** > Thank you for you review. We are happy to hear that Condeco's software allows your booking experience to be efficient and seamless across teams. ### 31. The Condeco team and customer service is what really makes using Condeco a great experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Eptura Engage?** The ease of use once the software has been implemented is one of the best parts of the software. **What do you dislike about Eptura Engage?** The data collection sheet is the part of implementation I liked the least. **What problems is Eptura Engage solving and how is that benefiting you?** The clients I support have been looking for a way to manage their spaces and facility utilization. Condeco has been able to meet those requirements and much more. **Official Response from Customer Care:** > Thank you for taking the time to provide a review. We are focusing on improving the data implementation experience. To learn best practices for our data implementation process, please contact customer.care@condecosoftware.com ### 32. Great Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Kristopher W. | Project Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Eptura Engage?** The ability to navigate throughout the system was very easy to understand and use quickly. **What do you dislike about Eptura Engage?** The overall all aesthetic of the interface could be updated to look better. More color and brightness. **What problems is Eptura Engage solving and how is that benefiting you?** Our old system for use was hard to navigate and we had to work through a lot of human error. This system made it easier to do and quicker for sure. **Official Response from Customer Care:** > Thank you for your review. We are happy to hear Condeco's booking solution was easy to navigate and understand quickly. ### 33. Current user of Condeco Room booking screen **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea L. | RFP Coordinator and Marketing Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Eptura Engage?** We installed Condeco’s room booking screen in some of our offices a while ago. We like the sleek and modern look of it **What do you dislike about Eptura Engage?** No, so far so good. Nothing is missing from this product **What problems is Eptura Engage solving and how is that benefiting you?** Condeco helped us resolve conflict in our room usage, especially in smaller offices with limited capacity **Official Response from Customer Care:** > Thank you for you review. We are happy to hear that you like our modern and sleek design. ### 34. Not cloud tech ...yet? **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Eptura Engage?** The quick response of our account manager and his constant availability **What do you dislike about Eptura Engage?** The tool is not cloud-based truly and multitudes of features are not available, including booking for other people, poor plug-in. The team is also not able to support us fully and monitors failures. The outlook plug-in is not as integrated, and therefore, a lot of standard features of outlook meeting booking are not taking into account on Condeco, resulting in synchronised issues. Simple things lie booking a large room that can be split in two - which I am sure most large companies will have on their site, is not possible. Condeco was a great tool when "on-premise". Since they move to the cloud they have not really managed to transform themselves into cloud-based services and tech company—what a shame. **What problems is Eptura Engage solving and how is that benefiting you?** At the moment, we have at to comprise on features and services a lot to be able to keep using Condeco, including our Workplace team not being able to support our users if they booked a meeting room via Outlook plug-in. **Official Response from Customer Care:** > Condeco values your opinion. We are a Cloud based solution delivered on Microsoft Azure. We have updated our Outlook add-in with guidance from Microsoft - this is available in the MS Office app store. We are happy to take you through the changes, please contact customer.care@condecosoftware.com to set up a time to speak with Customer Success. ### 35. Easy to use and book services, intuitive and easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Eptura Engage?** How intuitive it is. It's super simple and easy to figure out. I think that it's simple enough that someone even without a lot of computer experience would be able to easily navigate the program. **What do you dislike about Eptura Engage?** I haven't noticed any issues off the top of my head! **Recommendations to others considering Eptura Engage:** Easy to use and has features that are helpful! **What problems is Eptura Engage solving and how is that benefiting you?** It's so much easier to book rooms and also it offers options where if there are any issues with the rooms book you can easily report them to the program and get help and useful feedback! **Official Response from Customer Care:** > Thank you for your review. We are glad that you are enjoying our booking software and find it easy to use. ### 36. Very professional and had a pretty seamless implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2022 **What do you like best about Eptura Engage?** The tool and the whole implementation process was fairly easy to follow and we didn't have any complications in the process. We received great customer service. **What do you dislike about Eptura Engage?** We were looking for a max capacity within the tool, but were informed that an update would be available in November. **What problems is Eptura Engage solving and how is that benefiting you?** Same as above. **Official Response from Customer Care:** > Thank you for your feedback. Maximum capacity for personal desk spaces are currently on our roadmap. Please contact customer.care@condecosoftware.com to learn more. ### 37. Condeco is useful for organizing bookings and meeting spaces **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Eptura Engage?** Condeco is very easy to navigate, mainly when it is only being used for booking meeting spaces and logging in visitors. **What do you dislike about Eptura Engage?** We use Condeco in a relatively limited capacity, so there is not much that I dislike as it is pretty straightforward. **Recommendations to others considering Eptura Engage:** Condeco is an easy software platform to navigate, though it does look a bit older and dated in terms of the website navigations and layout. **What problems is Eptura Engage solving and how is that benefiting you?** Condeco makes it easier to track the number of people going in or out of the office, and the number of meeting spaces that are being used. This is helpful when working in a big company, as it makes everything easier to track. **Official Response from Team Condeco:** > Hi there, Thanks for your review. We're glad you find Condeco useful and easy to use! Team Condeco ### 38. a useful tool and improving over time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Eptura Engage?** - I have seen other similar software on the market, but I got to say Condeco is my favorite. Their mobile app is incredibly easy to use and they are adding new and thoughtful features every quarter. It feels like they listen to their customer and work to improve their solution overtime for the better good. **What do you dislike about Eptura Engage?** - Certain parts of user interface could use some love. **What problems is Eptura Engage solving and how is that benefiting you?** - Condeco help me schedule and make sure I have a room available for client facing call or meetings. **Official Response from Customer Care:** > Thank you for your review. We are very happy to hear that you find our new feature releases thoughtful and useful. We listen to our users! ### 39. Love their mobile app, makes going in the office easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2022 **What do you like best about Eptura Engage?** Definitely their mobile app. I have an Android and the Condeco app is very easy to use. I can book my desk for the next few weeks within a minute or two **What do you dislike about Eptura Engage?** Web portal could get some love, I much prefer their mobile app than their website login **What problems is Eptura Engage solving and how is that benefiting you?** I no longer have a permanent desk in my local office so Condeco help me book whichever mobile desk I prefer ### 40. Unpleasant experience with Condeco **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Eptura Engage?** The functionality it provides and ease of use to book meeting rooms. **What do you dislike about Eptura Engage?** Very bad customer support and very hard to get it working, needs no network restrictions or security at all otherwise it will just fail to work. **What problems is Eptura Engage solving and how is that benefiting you?** Still struggling for a year to get the devices working and not receiving any on site support even by requesting that so many times. ### 41. Great workplace management Tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Eptura Engage?** - Condeco is incredibly user intuitive. We have previously used other similar software that is in their beta develop stage and did not function well. Condeco is a top tier partner with Microsoft, so it integrated with our work environment seamlessly. **What do you dislike about Eptura Engage?** I used to use Condeco at a company I worked before and the organization that I currently work at does not have a similar tool so work feels more chaotic. **What problems is Eptura Engage solving and how is that benefiting you?** Helping us book office resources in our local location. **Official Response from Customer Care:** > Thank you for your review. We are very happy that you find Condeco seamless and easy to use. ### 42. Good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Eptura Engage?** During the times of COVID Condeco really proved its usefullness in organizing meeting with team and business user without any stress. Specially desk booking helps a lot. **What do you dislike about Eptura Engage?** Template saving functionality for desk booking will really gonna help much, as it takes most of your time in setting up the whole thing again n again. I believe it is a grey area that requires attention **What problems is Eptura Engage solving and how is that benefiting you?** I mostly organise daily standup meeting with my teams to get the day started and brainstorm with team to resolve any upcoming challenges that can hurt the whole project timelines. **Official Response from Customer Care:** > Thank you for your feedback. We would like to learn more about your experience, please contact Customer.care@condecosoftware.com for best practices to simplify your site change management process. ### 43. BH Condeco review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Eptura Engage?** Easy to administer and set up. Desk booking and use of the app also very simple and seamless **What do you dislike about Eptura Engage?** No automated check in feature that's vicinity based, i.e. they get to their reserved desk and auto checks in based on geo-location **What problems is Eptura Engage solving and how is that benefiting you?** Condeco has helped with our covid and office re-opening response. Has also helped with managing our spaces better even with increased headcount **Official Response from Customer Care:** > Thank you for your review. By creating a geofence around your workplace, the location services of a mobile device can notify Condeco when the device enters the building and automatically check user into their booked workspace. To learn more, please contact customer.care@condecosoftwear.com. ### 44. Condeco Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Eptura Engage?** Condeco has been a great asset in reducing our paper printouts that would get stuck on the conference rooms every morning. This also keeps the most up-to-date schedule and truly shows the room usage or availability. **What do you dislike about Eptura Engage?** At times the management of it can be a little frustrating. I think the biggest dislike would be the lack of remote management for the devices after they have been installed. **What problems is Eptura Engage solving and how is that benefiting you?** Space management is the largest problem we have solved. This also helps set our 0 waste initiative since we no longer print the daily schedule. **Official Response from Customer Care:** > Thank you for your feedback. Condeco provides a Screen Manager Dashboard. Everything you need to manage and monitor your meeting rooms can be done centrally in the admin portal including energy saver, user management, booking access, reporting, device health monitoring, statistics and activation. Please contact customer.care@condecosoftware.com to learn more. ### 45. A big help for flexible work schedule **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Eptura Engage?** - Since our organization announced return to office plan, we have been using Condeco to manage booking office resources. It helped our employees see who is in the office and who is working remotely for collaboration purposes. Moreover, the floorplan looks good and easy to navigate. **What do you dislike about Eptura Engage?** - It was laggy one time, but their customer success team was quick to react and solved problem. **What problems is Eptura Engage solving and how is that benefiting you?** - Ability to see who is in the office and what is available to book **Official Response from Customer Care:** > Thank you for your review. We are very happy that our Customer Success team reacted quickly to meet your needs. ### 46. Professional implementation process, easy to use for non-IT-savvy users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2022 **What do you like best about Eptura Engage?** It was pleasant to work with Condeco’s team member during the implementation process. I find Condeco easy to use for our non-IT savvy users and as an admin, Condeco is very intuitive and configurable to fit our business rules & demands. **What do you dislike about Eptura Engage?** The initial set up took some time but after it was fully implemented it was fine. **What problems is Eptura Engage solving and how is that benefiting you?** New business rules regarding return to office postures. **Official Response from Customer Care:** > Thank you for you review. We are happy to hear that you had a pleasant experience working with our team. ### 47. Great Product!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Eptura Engage?** Ease of administration and for the end-users. **What do you dislike about Eptura Engage?** Support is responsive, but resolution takes too long for harder issues **Recommendations to others considering Eptura Engage:** One of the better products out there with price and ease of use **What problems is Eptura Engage solving and how is that benefiting you?** Hybrid work Enviroment, Contact Tracing , Room Bookings **Official Response from Customer Care:** > Thanks for the feedback on resolution times. We understand your concern. Our teams need to ensure they understand, analyze, solution, and test possible resolutions. This can lead to extended resolution times. If you have any further questions, please contact customer.care@condecosoftware.com ### 48. Service Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2021 **What do you like best about Eptura Engage?** David Arnot Sales Manager has taken care of all the contracts and support managment leaving my work stress free from moment we have decided to partner with Condeco. Condeco support team is fantastic and I am getting regular updates on all raised tickets. Love the 24h support that they are available at any time to speak to. Over all great service and great customer support. System is very reliable and very easy to use and easy to manage from Administrators point of view. **What do you dislike about Eptura Engage?** I dont have any dislikes as system is fantastic and very easy to use. **What problems is Eptura Engage solving and how is that benefiting you?** I have no problems with Condeco. This year have had new building joining our clients portfolio and it was so easy to add on addional building and all process was very smooth in transition and finance sign off was very easy to resolve and David Arnott was fantactic to support me through this process and ensure that all process was smooth and professional through change, leaving seemless service impression from clients perspective. **Official Response from Team Condeco:** > Hi there, Thanks for your review. We're glad you've had an excellent service with us! Team Condeco ### 49. Condeco More than an Occupancy tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Eptura Engage?** Condeco is very useful to understand the behaviors for your sites. **What do you dislike about Eptura Engage?** Perhaps that you can use your admin user in the celphone **What problems is Eptura Engage solving and how is that benefiting you?** We are optimizing spaces, with the useful data from condeco. **Official Response from Customer Care:** > Thank you for your review. All user roles including administrators, have the capability to reserve workspaces through the unified mobile application. To learn more, please contact customer.care@codecosoftware.com ### 50. Extremely robust and reliable product **Rating:** 4.5/5.0 stars **Reviewed by:** Denis S. | Managing Director and Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Eptura Engage?** Reliability and feeling of well polished product, global recognition and strong use cases worldwide. This all makes Condeco solutions easy to sell, and easy to be proud when the system is up and running. **What do you dislike about Eptura Engage?** Condeco is doing a great job working directly with the end customers, but this decreases the opportunities for partners such as A/V and IT integration companies. Condeco might review possibility to provide trainings for their tech partners and let them perform the installations, opening new opportunities for partner network. **Recommendations to others considering Eptura Engage:** If you need a best-in-class, well-polished and robust solution that is easy to roll-out and maintain, Condeco is a great choice for any company **What problems is Eptura Engage solving and how is that benefiting you?** Desk booking systems, which is on the raise now **Official Response from Team Condeco:** > Hi Denis, Thanks for your review! We take all feedback on board. Team Condeco ## Eptura Engage Discussions - [What is Condeco used for?](https://www.g2.com/discussions/what-is-condeco-used-for) - 1 upvote - [What is best about using condeco?](https://www.g2.com/discussions/what-is-best-about-using-condeco) - 2 upvotes - [View Eptura Engage pricing details and edition comparison](https://www.g2.com/products/eptura-engage/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+17%3A29%3A22+-0500&secure%5Bsession_id%5D=0dc7919b-539d-49c9-8f6c-d43f0145bf00&secure%5Btoken%5D=c42842a63bcc9dc536ab0369eb22ce710c52c00af519aea992612db37a470261&format=llm_user) ## Eptura Engage Integrations - [MESH Works](https://www.g2.com/products/mesh-works/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [OfficeSpace Software](https://www.g2.com/products/officespace-software/reviews) ## Eptura Engage Features **Customization** - Enhance maps - Themes - Update - Audio - Create maps **Booking** - Calendar Scheduling - Room Booking - Room Information - Desk Booking **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Seating Options** - Amenities - Automatic Grouping - Predefined Neighborhoods - Recurring Reservations **Notifications** - Reminders - Custom Notifications - Summaries **Generative AI** - AI Text-to-Image - AI Image-to-Text - AI Text-to-Video - AI Text-to-3D **Agentic AI - Meeting Room Booking Systems** - Proactive Assistance **Logistics - Digital Wayfinding** - Deployment - Analytics - Indoor and outdoor - Positioning systems **Platform tools** - Room Search - Room Usage Insights - Meeting Management **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Tech Stack** - Moble App Offering - Employee Communications Integrations - Calendar Integrations - SSO Compatible **Administration** - Hardware - Wayfinding - Favorite Rooms - Mobile Booking **Workplace Analytics** - Space Usage - Trends & Preferences **Collaborative Features** - Org View - Team Chats - Tea **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Text-to-3D - AI Image-to-Text **Generative AI** - AI Text Summarization **Agentic AI - Digital Wayfinding** - Proactive Assistance - Decision Making **Administrative Tools** - Meeting Cancellation Protection - Amenity Labels **Agentic AI - Hybrid Enablement** - Autonomous Task Execution - Cross-system Integration - Decision Making **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top Eptura Engage Alternatives - [WorkInSync](https://www.g2.com/products/workinsync/reviews) - 4.6/5.0 (260 reviews) - [Robin](https://www.g2.com/products/robin/reviews) - 4.4/5.0 (206 reviews) - [Skedda](https://www.g2.com/products/skedda/reviews) - 4.8/5.0 (282 reviews)