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Concourse - Disputes

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The Concourse – Disputes system manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. The system manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, mobile, and P2P transactions. This includes the creation and management of chargebacks, representments, arbitration, compliance, and other dispute-related activities.

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