--- title: Concord Reviews meta_title: 'Concord Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 133 reviews by the users' company size, role or industry to find out how Concord works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 133 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Concord Reviews **Vendor:** Concord Worldwide **Category:** [Contract Management Software](https://www.g2.com/categories/contract-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 133 ## About Concord Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23 seconds instead of waiting days for legal. Post-signature, automated alerts handle renewals and obligations. Integration with Salesforce, HubSpot, and accounting systems eliminates double-entry. Concord addresses a simple reality: most contracts are routine business transactions that shouldn't require legal intervention. By enabling sales, procurement, and operations teams to self-serve standard agreements, customers reduce contract cycles by 75% on average. Setup takes days, not months. Training takes hours, not weeks. ROI is measured in weeks, not years. Languages Supported: All Concord is deliberately built for SMB/mid-market reality, not enterprise fantasy. While competitors chase Fortune 500 complexity, Concord removes features that slow businesses down. Result: a platform any business user can master in an afternoon. No consultants. No certifications. No 6-figure implementations. Just contract management that works like modern software should - simple, fast, and focused on business outcomes, not legal process. When 65% of our customers have no legal team, that simplicity isn't nice-to-have - it's survival. ## Concord Pros & Cons **What users like:** - Users find Concord's interface **user-friendly** , making the upload and signature process straightforward and efficient. (1 reviews) - Users appreciate the **user-friendly interface** of Concord, enjoying its affordability and ease of document management. (1 reviews) - Users appreciate the **affordability** of Concord, praising its user-friendly interface and unlimited document signatures. (1 reviews) - Users value the **affordable pricing** of Concord, appreciating its simplicity and unlimited document signatures feature. (1 reviews) - Users appreciate the **affordability and user-friendly interface** of Concord, making document signing hassle-free. (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users face frustrating **delays** in support responses, often waiting over a week for assistance with their issues. (1 reviews) - Users experience **insufficient resources** , citing delays in support responses and a lack of helpful video tutorials. (1 reviews) - Users report **poor customer support** , citing long response times and lack of instructional resources for platform usage. (1 reviews) ## Concord Reviews ### 1. Somebody finally understands contract workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Errol S. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2016 **What do you like best about Concord?** I have tried about half a dozen different "contract signing/management" apps over the past several years. They all work, but there have always been limitations that require clunky workarounds. Concord is the first one I have tried that makes it easy to manage contract changes (and the back and forth required to agree on those changes) and signing both with people inside my organization and outside. **What do you dislike about Concord?** It differs from other tools I have tried in that it isn't really designed to add signature fields into the body of your prepared document. That is not really a problem, but it took a little trial and error to figure that out. **Recommendations to others considering Concord:** They have a free trial and responsive support during the trial period, so I recommend just diving in. **What problems is Concord solving and how is that benefiting you?** The holy grail is getting around the hodge-podge mix of techniques that make dealing with agreements such a pain. It's not just the signing part, though -- all the back-and-forth sending Word Docs around, integrating changes, etc. ### 2. Recently began using Concord **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2017 **What do you like best about Concord?** The product is easy to use once you become familiar with its nuances. **What do you dislike about Concord?** I would like the ability to run reports from the data that is entered. **What problems is Concord solving and how is that benefiting you?** Streamlining our contracting process. ### 3. Great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Concord?** So often when testing the "free" version of an application one is either temporarily "upgraded" to all the bells and whistles, so you are not sure what you can actually do in the free version. With Concord, what can be accomplished in the free version is full service and easy to use with great follow up from the team. * Upload current documents, create new documents & templates * Ability to download PDF of executed documents * Easy, convenient, reasonable solution for digital signatures **What do you dislike about Concord?** So far, I have not found anything I dislike. The first time I went to "share" via email, I didn't immediately recognize there was a second step, but it wasn't hard to figure out. **Recommendations to others considering Concord:** What are you waiting for? **What problems is Concord solving and how is that benefiting you?** Problem: Digital signatures for statement of work documents. Benefit: No longer need to scan and upload, easy to see when other parties view, update documents, great storage, easy to download PDF's. ### 4. Great low cost contract management software **Rating:** 5.0/5.0 stars **Reviewed by:** Megan J. | General Counsel, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2016 **What do you like best about Concord?** So far, so good! I am happy with the customer service and the level of detail the program goes into. I think this will really help me with keeping contracts and amendments in an organized place - which will cut down on a lot of confusion and time! This program stood out to me in a field of many! **What do you dislike about Concord?** Nothing so far. I haven't processed an amendment through the system yet, but if that goes smoothly, then there will be nothing to report. **What problems is Concord solving and how is that benefiting you?** Managing contracts with any amendments in our sales field was getting time consuming and very tangled. This program will help keep track of prior amendments and help cut down on time spent in this area. ### 5. Awful Product & Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2016 **What do you like best about Concord?** The ability to import document (word, pdf, etc.) was great, concordnow could easily convert them into a signature format very quickly. The renewal reminders was a great feature, but the overall UX was awful. The UX was a constant battle with ConCordNow, it's highly difficult to use, the systems gets you thinking about what to do next because the architecture of the overall system hasn't been planned logically for users. **What do you dislike about Concord?** I trialed this product for several months after a few months went by I started noticing that our signature time for new client contracts was taking longer than it usual would have with Pandadoc. A few of our customers didn't like the fact that they had to login to sign the document, they eventually removed it. Once we started training our new hires, we found that concordcow had a huge learning curve for our new hires, which we didn't have with pandadoc or hellosign. I have since requested a prorated refund for the remainder of the year, as I'm not happy with the product. I have contacted them FOUR TIMES, even speaking to them by phone and NO ONE has resolved my issue. I would have never written this review, but their customer service was the worst I've experienced in the Saas industry. Our agency use Basecamp, proposify and many other software, but ConCordnow has the worst approach to customer service. NUMBER 1 RULE The customer always comes first. **Recommendations to others considering Concord:** I would NEVER recommend it. I would recommend hellosign or pandadoc any day of the week. **What problems is Concord solving and how is that benefiting you?** NA ### 6. A great product for contract management! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2016 **What do you like best about Concord?** I like Concord because it allows you to track contract changes, as well the status of each contract - whether it was signed or not. It gives you an element of control, which is always good. **What do you dislike about Concord?** In all honesty I have yet to find problems at least based on our usage within the team. I'm an early adopter and so far the signs seem positive. Perhaps, some front-end could be improved with the product, and navigation to me is something that could always be improved. **What problems is Concord solving and how is that benefiting you?** This is clearly saving us time, as well as the cost of print and postage! Also, it is impossible to sign a contract quicker than you can with Concord thanks to its secure electronic signage functionality. ### 7. Great & Easy to Use Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Concord?** My company struggled to find a contract management product that didn't cost thousands of dollars. Concord very nicely meets that criteria and comes with wonderful features. We unfortunately don't utilize all of the features available, but the repository and the reminders are extremely helpful. I also love being able to add comments as notes to myself when I check back in on a contract at some point. Another plus for Concord is the search feature. When dealing with hundreds of contracts sometimes I cannot remember all the names of each vendor. You can add "tags" to your contracts and can search for tags very easily. This makes the process of searching and finding a contract very easy. The ability to have reminders sent to yourself so far in the future is wonderful. I never have to worry about missing a deadline as long as my contracts are uploaded in Concord. Great product that we will continue to use! **What do you dislike about Concord?** My company does a lot of MSAs with attached SOWs. I wish there would be a way to adjust the reminder date for each SOW without having to add them as separate entries. **What problems is Concord solving and how is that benefiting you?** We mainly use this as a repository and reminder system. We still do a lot of contract management manually, but it's nice to have everything backed up with extra automatic reminders as well. ### 8. Very good Adobe Echosign alternative **Rating:** 4.0/5.0 stars **Reviewed by:** Victor C. | Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2016 **What do you like best about Concord?** The minimal and clean user interface, plus the fact that they have a free version for you to try out with no obligations. **What do you dislike about Concord?** Making edits to the fields which are defined could be easier, but this is not a very big issue. Just takes some getting used to. **What problems is Concord solving and how is that benefiting you?** The time and cost taken to travel to just get a document signed by the customer when everything has been agreed upon. This has helped us to cut down on travel time and expenses where we can now focus on doing the activities that generate revenues instead of the operational matter.s ### 9. Low cost but full featured contract management solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2016 **What do you like best about Concord?** Concord is an entirely cloud-based system that features as a contract database as well as a full fledged negotiation/e-signature platform. It has integration with Google Docs and Office files, as well as PDF. It's a very flexible piece of software that can have multiple uses depending on the organization. It's very customizable, the template system is excellent, and the ability to import redlines from Word files is essential **What do you dislike about Concord?** Some pushback on proprietary platform from outside partners (although this is rare). Requires partners to create an account, although it leverages logins from LinkedIn, Twitter, Google, etc. **What problems is Concord solving and how is that benefiting you?** Concord allows our business to maintain and be aware of existing contracts, while allowing lots of flexibility in negotiating new agreements with flexible templates. Turn-around time has certainly increased, and we are considerably more agile when it comes to contract deadlines than with our previous solution. ### 10. Concord Contract Management Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Concord?** We started using Concord in late 2015. Our company grew rapidly and it was becoming more difficult to track expiration dates on contracts. Concord was a perfect solution to our problem. We use it mainly for tracking employment agreements. It's quick and easy to upload the contracts into the system and we get reminder emails with contract deadlines. It's lessened our work load and made it incredibly easy to stay on top of hundreds of contract deadlines. I cannot recommend this program enough. **What do you dislike about Concord?** Don't have any complaints. This software is easy to use and we are very happy with it. **Recommendations to others considering Concord:** Made our lives much easier. Can't recommend enough. **What problems is Concord solving and how is that benefiting you?** We were missing deadlines on employment contracts. Concord sends helpful reminder emails with expiration dates. We now rarely miss deadlines. ### 11. Concord is the best contract management solution for freelancers. **Rating:** 3.5/5.0 stars **Reviewed by:** AJ L. | UI Designer, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Concord?** The ease of use in the system and the ability for multiple signatures. I also love the details of the contracts parts that you can use from clauses to financial conditions, they have everything covered you would need in a contract system. **What do you dislike about Concord?** I wish the contract building included more. Like the ability for the end user to check off additional things they would like to add in their contract. **What problems is Concord solving and how is that benefiting you?** I am able to get my contracts signed in a timely fashion and to provide all parties with copies. ### 12. Concord has changed the way we manage business deals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2016 **What do you like best about Concord?** Centralizing all agreements in one location has been tremendously helpful to our business. Everyone knows where to look for docs. Negotiations are managed in the platform. We no longer need an additional e-signature service. The efficiencies are amazing. SUPERIOR CUSTOMER SERVICE. **What do you dislike about Concord?** Limited third-party integrations, but improvements are being developed. **Recommendations to others considering Concord:** Do a demo; Ask questions. They are honest people and great to do business with. I enjoy being a customer and appreciate the partnership we have in meeting my business' needs. **What problems is Concord solving and how is that benefiting you?** We needed a contract management system. ### 13. Great platform for e-signatures **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Concord?** Other than some minor difficulty in the beginning that customer service immediately helped me with, the experience has been smooth and the platform works really well. The free tier is generous and clients really love the experience. The dashboard looks nice and helps me keep track of which documents haven't been signed. Clients are having no problems either, overall really pleased **What do you dislike about Concord?** UX could use some tweaks, but otherwise there was nothing significant that we had issues with **What problems is Concord solving and how is that benefiting you?** Electronic Signatures ### 14. Great electronic contract & FREE **Rating:** 5.0/5.0 stars **Reviewed by:** Tom M. | Artist Photographer, Arts and Crafts, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2016 **What do you like best about Concord?** The free plan enables me to have my clients e-sign their contracts without any trouble. **What do you dislike about Concord?** I really do not dislike anything from this product **Recommendations to others considering Concord:** I can only recommend it as it plays a big part in my day to day business. **What problems is Concord solving and how is that benefiting you?** Creating new contract based on customised templates. Have my client easily review and e-sign their contracts. I am able to download a pdf copy of the signed contracts. ### 15. Love ConcordNow! **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit A. | CEO, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Concord?** I love that I'm able to send out NDAs, product order forms, partnership agreements in minutes. We used other tools like Google Docs / HelloSign / PandaDoc etc and found ConcordNow to be the fastest for us to get work done. **What do you dislike about Concord?** I wish ConcordNow used data-science and automatically populated the tags for each document (start date, end dates, types of contract etc.) **What problems is Concord solving and how is that benefiting you?** We've finally found a home for all of our contracts (NDAs, product order forms, partnership agreements). ConcordNow quickly became our hub for all of our business documents. ### 16. Works well as a temporary solution **Rating:** 3.5/5.0 stars **Reviewed by:** Chris F. | Buyer, Machinery, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Concord?** Automated notifications of upcoming contract end dates, easy to upload already-signed agreements, Gmail-style inbox for familiar navigation. **What do you dislike about Concord?** Needs more robust reporting, hoping to see that improvement in the coming weeks/months. Export function is just ok. **Recommendations to others considering Concord:** Pay for a single month of the higher-end subscription to determine suitability to your needs. **What problems is Concord solving and how is that benefiting you?** Contracts would expire or auto-renew without our knowledge because there was no active managing of contracted services, or product pricing. We lost many opportunities to discontinue services with a vendor or renegotiate pricing/T&C's, etc. ### 17. Great Service and Super Affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Sajid Z. | Chief Executive Officer & Founder, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Concord?** Really easy to use, cheap and get's the job done. **What do you dislike about Concord?** Maybe a mobile app would be good......... **What problems is Concord solving and how is that benefiting you?** Online event ticketing platform. Great for getting client or executive contracts signed. ### 18. Concord eContract Management **Rating:** 4.5/5.0 stars **Reviewed by:** Mark S. | Bar Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2016 **What do you like best about Concord?** I've been using Concord for a while now and its very cost effective and simplifies eContracting. I especially like the feature of reviewing contracts in an email inbox format and the easy API integration with Salesforce.com **What do you dislike about Concord?** A mobile version would be great to see with this App. **What problems is Concord solving and how is that benefiting you?** This product has some aspects that are easy and cheaper than competitors like Docusign ### 19. Review the agreement for multiple projects. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Concord?** Fully digital, scalable reusable templates, easy to use, a great resource that allows me to really reach clients and employees worldwide. Allows negotiation and allows me to set terms for the contract, most especially, the ease of use is something I cannot emphasize enough. **What do you dislike about Concord?** Honestly, there are few complaints that I have thought of, perhaps the ability to create more complex documents with artwork and logos. But that's extraneous. **Recommendations to others considering Concord:** Just DO IT BABY **What problems is Concord solving and how is that benefiting you?** All employment contracts for the entire organization, customer contracts, equity shares, NDAs, non-compete agreements. The whole package. ### 20. Great Support, Service, and Price! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2016 **What do you like best about Concord?** I've been using Concord for the past 6 months, and have been nothing but pleased with its ease of use when sending out contracts and interacting with our authors. **What do you dislike about Concord?** I also receive email notifications from them regularly to ensure I am satisfied with the service, and I have yet to provide them any feedback on any of the tools they have to offer. **What problems is Concord solving and how is that benefiting you?** It's a great product, and I intend on using them to manage author contracts for the foreseeable future. ### 21. Great Contract Management solution **Rating:** 5.0/5.0 stars **Reviewed by:** Dan G. | Director of Finance, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2016 **What do you like best about Concord?** We manage nursing facilities I was looking for a long time for a contract management solution Concord delivered exactly what I needed, I love the reminder and collaborating features, and the price is better than all other applications I looked at. **What do you dislike about Concord?** none!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! **What problems is Concord solving and how is that benefiting you?** reminder and collaborating ### 22. Concord Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2016 **What do you like best about Concord?** Concord software has been easy to use in executing and managing our contracts. It is easy to edit, add tags, add new template, add an executed documents,. it has helped us gain more control of our contracts and set email notifications as to when it expires. **What do you dislike about Concord?** So far there is nothing I would recommend changing **Recommendations to others considering Concord:** Definitely recommend. **What problems is Concord solving and how is that benefiting you?** We needed a system to manage our contracts and at the same time, we wanted to be organized as well so ConcordNow made it super easy for us to import our existing contracts. ### 23. Makes contracting so simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2016 **What do you like best about Concord?** I like the ease of uploading a template and then we are able to use that over and over again for our clients to contract. The messaging feature allows us to follow up with clients and track their contract status which has made the process much more streamlined.. **What do you dislike about Concord?** No dislikes so far. Im pleased with this product. **What problems is Concord solving and how is that benefiting you?** Tracking of contracts and keeping up since we have increased growth it was hard for one person to keep track of. This has helped ### 24. Concord takes the hassle out of contracts! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Concord?** Being able to digitally sign our contracts. **What do you dislike about Concord?** There really isn't too much about Concord that I dislike. **What problems is Concord solving and how is that benefiting you?** Concord has made our contracting process so much easier over the past few months. Being able to select a contract template, update the necessary details, sign and send has been tremendous for our workflow. ### 25. Cool Features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2016 **What do you like best about Concord?** Concord has many features to utilize and integrates with other applications such as Salesforce. Great for business starting to grow and larger companies needed to keep their contracts organized and accessible. **What do you dislike about Concord?** Although Concord offers many features, they can be overwhelming if not properly trained or made aware of the features. **What problems is Concord solving and how is that benefiting you?** We are able to set perimeters that meet each departments needs. Contracts are now more accessible to those who need them. ### 26. Pretty Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2016 **What do you like best about Concord?** It is easy to understand for the non-technial mind. Easy to upload stuff and find things later. **What do you dislike about Concord?** I have tried multiple times to unsubscribe from so many emails, but they keep coming. Also when I have other things besides hiring and firing, it doesn't give me a whole lot of other options. **What problems is Concord solving and how is that benefiting you?** We just needed a place to digitally store contracts. Easy to use and customer service is great. ### 27. Great system! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2016 **What do you like best about Concord?** Concord is very intuitive and easy to use. It is great that you can upload previously executed documents as well as new ones. It is also an affordable system. The support staff are also very helpful. **What do you dislike about Concord?** I do not dislike anything so far, all of my expectations have been met. **What problems is Concord solving and how is that benefiting you?** We are able to keep all of our contracts in one place and easily sort them. ### 28. Great tool to get documents signed quickly **Rating:** 4.0/5.0 stars **Reviewed by:** Lewis H. | CEO, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2016 **What do you like best about Concord?** Easy to import the document and setup the process. **What do you dislike about Concord?** Quite often the email sent to the other people to sign ends up in their Junk folder. **What problems is Concord solving and how is that benefiting you?** It really cuts down on time needed to get documents signed! ### 29. Concord Contracts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2016 **What do you like best about Concord?** Concord has given us a platform to catalogue and manage our numerous business and employment related contracts. **What do you dislike about Concord?** I do not have any particular dislikes in regard to this product. **What problems is Concord solving and how is that benefiting you?** We are able to utilize the platform to abstract our engagement, confidentiality, management and franchise contracts. ### 30. Great Website **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2016 **What do you like best about Concord?** The price is unbeatable (free) and the feature set is robust **What do you dislike about Concord?** The Unintuitive interface made it hard to navigate and onboard my team. **What problems is Concord solving and how is that benefiting you?** Helping people create custom software, the benefit of concord is our closing time on contracts has reduced dramatically ### 31. Great software and customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2016 **What do you like best about Concord?** This is just about the best contract management software that i have used. The functionality is great and the customer service is very responsive. **What do you dislike about Concord?** The conversion between the printed version and online version of word documents **What problems is Concord solving and how is that benefiting you?** contracts management software to organize agreements. ### 32. Great experience from the first use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2016 **What do you like best about Concord?** Ease of using the app Uploading word documents and pdf **What do you dislike about Concord?** Had some issues logging in with G+ vs. normal gmail login **What problems is Concord solving and how is that benefiting you?** Signing of documents quickly rather than manual processes ### 33. Great contract management tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2016 **What do you like best about Concord?** Ability to customize workflows including approvals before contracts are sent out. **What do you dislike about Concord?** No mobile app, and poor user interface on mobile browser. **What problems is Concord solving and how is that benefiting you?** Completely digitizing the contracting process for a hotel. Concord has increased the speed at which contracts get executed. ## Concord Discussions - [Have you had the experience of working with a third party who also uses Concord?](https://www.g2.com/discussions/12023-have-you-had-the-experience-of-working-with-a-third-party-who-also-uses-concord) - 1 upvote - [You have big names as customers. Would Concord also fit my startup needs?](https://www.g2.com/discussions/1585-you-have-big-names-as-customers-would-concord-also-fit-my-startup-needs) - 1 upvote - [Is the Free plan really free?](https://www.g2.com/discussions/is-the-free-plan-really-free) - 1 upvote - [View Concord pricing details and edition comparison](https://www.g2.com/products/concord/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+04%3A04%3A12+-0500&secure%5Bsession_id%5D=a0e3c2a8-f442-420b-b73d-5fdd1b3470ff&secure%5Btoken%5D=72fbc132568248b4f81638a814d6606ac0b96f3c5f07f0fd6126a02e0038a592&format=llm_user) ## Concord Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Contract Management** - Autonomous Task Execution **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Generative AI** - AI Text Generation - AI Text Summarization **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Concord Alternatives - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,438 reviews) - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) - 4.3/5.0 (482 reviews) - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (597 reviews)