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 ![Conclude](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6344d6ecabdc7123b0f9fab6a8ff63ae/conclude.png "Conclude")
](/products/conclude/reviews)

# Conclude Discussions

Conclude connects chats and channels across Slack and Microsoft Teams with apps for tickets, issues, and incidents, optional Zendesk and Jira integrations, and AI agents that act as helpful teammates trained on your company knowledge. 👉 Conclude Connect integrates Slack and Microsoft Teams, linking channels and chats so messages, files, reactions, and edits stay in sync across both platforms. Work from your preferred platform, @mention colleagues, and more. Connect supports collaboration across your organization or externally with clients, partners, and vendors, and provides an intercompany Slack-Teams bridge – ideal for M&A, subsidiaries, partnerships, and vendor management. 👉 Conclude Apps help you manage issues, incidents, support tickets, tasks, and more from Slack and Microsoft Teams. Combined with Connect, Apps offers a powerful cross-platform ticketing solution for Slack and Teams – tickets created in Slack sync with Microsoft Teams and vice versa. Add the Jira or Zendesk integration to keep tickets in sync across all platforms. 👉 Conclude Agents are AI teammates for Slack and Microsoft Teams. Agents work alongside your team in dedicated channels or attached to an app, answering questions and supporting you as you work on tickets. Grounded in your company knowledge, they work across both platforms, including connected channels.

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