TB
Taylor B.
Web & New Media Designer
Small-Business (50 or fewer emp.)
"A map for any need"
5/5
What do you like best about Concept3D?

Concept3D is very easy to use, and we appreciate the continuous updates/functionalities for needs that we didn't know that we had. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

I wish it was possible to make one location and then tag it with the correct categories, instead of having to create a location for each category. I also do not like the seasonal overlays to the map. I think they make the map hard to read. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

Thank you for your review and I have passed your feedback about search to our product team.

John V.
JV
John V.
Quality Engineer
Small-Business (50 or fewer emp.)
"Great product!"
4.5/5
What do you like best about Concept3D?

It's very easy to use for designing and navigating around. The interface is also good too. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

One thing that I dislike is graphic could be improved. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great tool that is helpful especially for admissions and events at our organization."
4/5
What do you like best about Concept3D?

Some of the things I like best about Concept3D are the tour functionality and CMS site for making many updates. It's helpful to be able to make quick updates to our CMS with different categories and also to be able to use the tool as a marketing platform to capture the attention of constituents when they visit our map. We can even direct them to our site. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

Sometimes it's difficult to manage the communication when we need updates to our map that cannot be done in the CMS. It would be nice if all updates could be made within the CMS, and not require us to work with a production team. I also would like the billing process to be more straightforward to know how expensive certain updates would be to the map. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

Thank you for your feedback. We're happy to address your specific issues. Please reach out to your Client Success Representative or contact us at support@concept3d.com and one will respond promptly.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Dynamic Map Functionality"
4.5/5
What do you like best about Concept3D?

Concept 3D is a very intuitive software that creates dynamic, beautiful maps. The software is so easy to use, even someone with little web skills could easily create good-looking maps. Their staff is accommodating and quick to respond to any questions. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

The help section could be a little more robust for newbies. The higher-level maps' pricing is a little out of reach for a nonprofit, but is a gorgeous, beneficial solution. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

Thank you for your review!

Autumn B.
AB
Autumn B.
Divisional Web Content Manager
Mid-Market (51-1000 emp.)
"Pretty great but had a drawback with the contract"
4.5/5
What do you like best about Concept3D?

I really love the styling capabilities and I've found the C3D team to be super helpful in communicating wants and needs with. The team has been honest about what their capabilities and limits with their platform. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

Small monuments and art features cost extra and that wasn't clear when contracting. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

Agreed, it does hold attention, the average time for a user is over 8 minutes!

Cheyanne M.
CM
Cheyanne M.
Cartographer II
Enterprise (> 1000 emp.)
"We love our interactive map & the campus does too! View it at https://www.cwu.edu/map"
5/5
What do you like best about Concept3D?

My favorite part of the map is definitely the 3D image of campus. Such a fun way to view the campus and the accuracy is so spot on that navigation around the campus is wonderful with it. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

I don't have any dislikes about the map/software. I've found it to be user friendly. I think a great addition for the map would be to allow for text overlay. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

Thank you for your feedback! Your request has been passed on to our Client Success and Product teams. If you have any further questions, please reach out to your Client Success Representative or contact us at support@concept3d.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Convenient online map manager tool"
4/5
What do you like best about Concept3D?

The user interface is pretty intuitive. It was easy to catch on the first few times I was in the back end of our map. And, the ability to plug in YouTube links to showcase video stops is super convenient. I also really like how easy it is to print maps now. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

Some of the settings seem buried. I would also like to see more allowance for 360 images without added costs. I sometimes wish the maps looked more similarly to Google maps since that is so familiar to most people nowadays. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

Thank you for your feedback. We're happy to address your specific issues. Please reach out to your Client Success Representative or contact us at support@concept3d.com and one will respond promptly.

Joshua S.
JS
Joshua S.
Web Content Specialist
Mid-Market (51-1000 emp.)
"Easy to use. Friendly staff who love to help."
4/5
What do you like best about Concept3D?

I like the look and feel of the map. It is easy to use/ Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

Sometime it has some technical issues when plotting points on the map. It has deleted locations before that I put in. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

Thank you for your great review!

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"Simple solution to a big problem"
4.5/5
What do you like best about Concept3D?

We like the simplicity of the CMS in Concept3D. It allows for easy updating. We use many features such as private maps so certain events and even have a weather map set up in the event of campus flooding. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

I wish it would be easier to upload new renderings and we would be able to handle that via self-service. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

As of right now, the renderings on the map tiles do need to be created by Concept3D. However, we are happy to explore your specific use case. Please reach out to us at support@concept3d.com and a client success representative will respond promptly.

Joel L.
JL
Joel L.
Executive Director Sales & Marketing (Falcone Group)
Mid-Market (51-1000 emp.)
"Excellent experience and great value"
5/5
What do you like best about Concept3D?

There are too many things to like. The customer service was on point and friendly. The product is incredibly flexible would be at the top of my list. Review collected by and hosted on G2.com.

What do you dislike about Concept3D?

I can't say I dislike anything. There are minor features I would like to see and they are probably in beta on them. Review collected by and hosted on G2.com.

Response from Sam Slater of Concept3D

Thank you for the kind words! We appreciate your review.