They made he process of recording images and translating them to a tour easy Review collected by and hosted on G2.com.

I have no negative feedback about our work with them. Review collected by and hosted on G2.com.

They help us show our building in a great style! Review collected by and hosted on G2.com.

We got switched to a new contact and wasn't notified. Review collected by and hosted on G2.com.

Concept3D provides a high quality map product. Their renderings of our main campus and remote campuses are nothing short of beautiful. The ability to add/schedule event-related map Categories for Commencement and Move-In Day is great for universities. Their map icon library is bottomless. But I'd say the company's customer support representatives are probably the best feature of Concept3D. I've had two different reps over our multi-year contract and they have both gone ablove and beyond to help me navigate the map CMS, initiate updates to map renderings, navigate contract renewals and more. They also offer useful webinars for clients where I've gotten great ideas that I implemented on my college's map. Review collected by and hosted on G2.com.

The user side of the CMS feels a bit antiquated. They did recently update the text fields and that's an improvement. Previously, I would have random days when text formatting within the WYSIWYG just would not do what I was asking and I'd have to jump into the code to implement an H2 heading or a bold text. I have not encountered that problem since the latest CMS update. Review collected by and hosted on G2.com.

Everything in the admin area was very intuitive and just worked as yourd expect it to. Nothing required the manual, however Nikki was always there to give us tips or support articles. Review collected by and hosted on G2.com.

I was a late addon to our university committee working with Concept3D, and it was sometimes unclear how to envision the after view for a step we were working on. Perhaps a demo of before and after at different steps along the way would be helpful. Review collected by and hosted on G2.com.

Using Concept 3D's maps in conjunction with Localist makes it super easy for students to find the locations, events and services they need to get started or keep going with their education. With a population of students that already has significant barriers to overcome, anything we can do to make them feel at home on campus & keep them connected with our college community makes a big difference. The features, ease of use and overall user experience provided by Concept 3D and Localist helps us make that goal a daily occurance. Review collected by and hosted on G2.com.

There is a little bit of a learning curve to the backend of the Concept 3D maps system - it's not a dislike as much as it is an endorsement to work with folks like Nikki Clayton for training, questions and new projects! I can't say enough good things about all of the support we have recieved. Review collected by and hosted on G2.com.

Once introduced to Concepts, the CMS is very user-friendly. Nikki has been so helpful, making the implementation of Concepts3D efficient. Review collected by and hosted on G2.com.

Extensive guidance is needed with initial set up and customization. Review collected by and hosted on G2.com.

I really like the service. Our rep is responsive and friendly and genuinely listens and cares about our success. Concept3D also send regular emails with tips about how to make the best use of the product. I just wish I had time to take advantage of all the features. Review collected by and hosted on G2.com.

The backend of the map CMS is still a little clunky. They've worked hard to roll out improvements, but the administrator side is still a little cumbersome and non-intuitive. It's powerful and the end-user experience is pretty good, but the way features are grouped and the feel of the administrative dashboard interface can be a little confusing sometimes and looks a little bit dated. Review collected by and hosted on G2.com.

Concept 3Ds team has been great to work with, and they have created a comprehensive virtual mapping system that really provides a great experience for our visitors and is easy to use. Review collected by and hosted on G2.com.

I would say that the biggest hurdle we have had is with trying to create and utilize a printable version of the maps. However, the team at Concept 3D has been very receptive to feedback and we hope to cross this off the list soon. Review collected by and hosted on G2.com.

Localist, Concept3D's event platform, has provided us a modern solution for a decentralized system of managing events on our campus. The ability to slice and dice locations, speakers, groups, departments, etc outside of the event objects allows all of the campus to be represented. Review collected by and hosted on G2.com.

Localist, Concept3D's event platform, falls short on SSO integrations. The platform allows for a wide degree of decentralized management of events, but management of users is a limiting factor, as permissions and groups must be manually managed inside of the app. Review collected by and hosted on G2.com.

Everything is pretty easy to use! They are pretty available to answer questions. The look of the campus map is beautiful and translates well to print, however we had to do this pretty manually. Would be nice to have more help on connectin an overall map strategy. It can be complicated. I also love that students have the flexibility to navigate a tour as they wish - no hard starting or ending point. It's pretty flexible. Review collected by and hosted on G2.com.

I think the virtual tour experience could use some work on the user side. The videos should really be front and center, but on mobile it's a little hidden. The map is wonderful and perfect, but the virtual tour (not the 360 tours) could be improved. The 360 tour is pretty basic. It might be nice to have the 360 tour be a little more immersive, allowing users to walk around campus rather than just engage with one image at a time. Review collected by and hosted on G2.com.