OSU’s interactive map is a unique tool for wayfinding, transit, and campus exploration. The platform, powered by Concept3D, is easy to use, feature-rich, and provides an engaging experience for our community and prospective students. The customer support team is amazing, and quarterly check-ins ensure our ongoing success. Review collected by and hosted on G2.com.

The product is strong and easy to use, but the wayfinding functionality could be improved. Routes don’t always mention nearby or parallel street names, which can make it harder for users to orient themselves. Adding customization options, like incorporating building names into directions, would provide a clearer and more user-friendly experience. Review collected by and hosted on G2.com.

The 3D overlay is really impressive and worth every penny. Review collected by and hosted on G2.com.

The management area could use an update on it's UI. Review collected by and hosted on G2.com.

What I like most about Concept 3D is how effortlessly it lets me bring visual stories to life — no heavy lifting, no constant reliance on our web dev team. As a graphic designer, I can build and manage interactive content all on my own.

We’ve invested in our own 360-camera and had a blast roaming campus, capturing panoramas and scenes. Concept 3D makes plugging those into the platform a breeze. It’s truly plug-and-play — drop in 360° photos or videos, hotspots, text, overlays — whatever you want — and it just works.

Some of my favorite things:

• The user interface (CMS/editor) is intuitive — I don’t have to wait on developer help to make edits.

• I can embed hotspots in map stops — with photos, video or descriptive text — to make each location feel immersive.

• The customization options are robust: layering, branding, overlays, toggling visibility.

• It’s mobile- and responsive-ready, so users exploring on phones or tablets get the full experience.

In short: Concept 3D gives me creative control with power and flexibility, letting me focus on design and storytelling instead of technical hurdles. Review collected by and hosted on G2.com.

I wish Concept 3D was more budget-friendly for smaller institutions. While it offers excellent visuals and engaging interactive features, the costs — especially for updates or additional features — can feel high relative to the benefits for campuses with limited resources. Review collected by and hosted on G2.com.

I had been maintaining static graphical maps of our campus for many years and everything was always behind. Offices would keep stacks of printed PDF maps for years with old info and outdated content was always being chased down. We needed a solution that allowed everything to be maintained in one location, that offered wayfinding, location markers, and could be a one stop shop for map related content. We contacted Concept3D and I've fell in love with maps all over again. The software is super easy to use and continually saves us countless hours of work. Parking services wants to document some temporary parking for an event, done. Admissions needs a repeating special event to highlight and campus buildings and tour info, done. Wayfinding across campus using wheelchair accessible paths, done. Our static map couldn't tell us anything about user engagement. I check our analytics daily to see what areas of the map are being used and that helps us understand the needs of our audience. Customer support is top notch and I've never had anything but immediate results and a welcoming, positive interaction with every staff member with whom I communicated. I use our map CMS daily to add new items and tweak content - I used to dread documenting map changes, but Concept3D makes map editing fun and super easy.

We also use their Tour platform to give campus tours of our facilities. Dropping 360 panoramas or videos into the interface is so easy and satisfying. I made a new tour last week in just a few minutes and the reviews have been wonderful. It helps us show our best attributes in an easy and good looking platform. It's fun to use as well. Review collected by and hosted on G2.com.

There is nothing that I don't love about Concept3D. Review collected by and hosted on G2.com.

As a small team, Concept 3D has made our map creation and continued management easy. Their support team is outstanding, whether that's answering a quick email with helpful how-to information, or taking a deeper dive into optimizing functionality. We have expanded the ways in which we use our campus map across campus and over many events. Review collected by and hosted on G2.com.

Would love to have an audible feature for the point-to-point directions as an additional accessibility feature Review collected by and hosted on G2.com.

The people there are great. I feel they really care about the experience of not only me as a site manager, but also the user's experience. The features of the software are more than we currently use, but we're looking to make more use of it! Review collected by and hosted on G2.com.

There's definitely a learning curve. Their help articles can sometimes be too general when you have specific questions. Review collected by and hosted on G2.com.

I really appreciate their newly released dynamic labels, which let us manually update building titles without needing to submit revisions for each one. Their response time is excellent whenever I reach out, and they stay in regular contact with us. The links they provide are easy to add to our website, so we don’t have to worry about tours or people getting lost. They handled most of the implementation work, making the process very smooth. We use the system all the time. Review collected by and hosted on G2.com.

Their map images are expensive to update, and there are essentially no revisions included in the initial cost. Given the ongoing expenses, it would be more reasonable if they offered a set number of revisions each year. Review collected by and hosted on G2.com.

The customer support is great and the number of features is outstanding. Review collected by and hosted on G2.com.

Some of the integrations between software Review collected by and hosted on G2.com.

I create a lot of GIS-based maps for NMSU, but it's hard to create a GIS experience that captures all of our student-focused data in a user-friendly way. Concept 3D is really great for this. Review collected by and hosted on G2.com.

It is incredibly expensive to make changes to the renders. Universities in general are in a constant state of construction, so cost is definitely something to consider. Review collected by and hosted on G2.com.

The main map is maintained by Concept 3D and Adding information is easy compared to other Programs. Concept 3D is very responsive when I need clarification on how to add certain types of information to the map. Review collected by and hosted on G2.com.

I do not have a dislike about Concept 3D for what I do it works very well Review collected by and hosted on G2.com.