"The tech support is beneficial and appreciated. Concept 3D staff are available more than most other companies I have worked with. There were routine meetings at the beginning of our implementation to ensure that our team was comfortable with the platform before allowing us to continue working on the platform entirely on our own. We loved our bi-weekly meetings."

"2023 Update: We've been a client since 2016 and the service and updates have only gotten better. I love that they have continued to grow and listen to the needs of their customers AND act on it. The level of customization for locations, sharing, visuals, and tours is extraordinary. The onboarding and support is superior. The quality of the renderings is excellent! If you have resources to..."

"The customer service at Concept 3D is ALWAYS the top. Every team member has always gone above and beyond every request; we often find more enhancements than we request; the employees are always kind-hearted, helpful, responsive, and resourceful. Even when our contact is on vacation, someone is always ready to take requests. Of course, the Maps are stunning, too; a team of talented artists..."

"Concept 3D really values their customer relationships. They are very responsive to any feedback or requests for enhancements we've given. Our dedicated client success manager not only knows their products but learns about our university as well and can help us use the map and calendar to best meet our goals."

"They are very responsive and flexible with our NAV updates. They sent a lot of new features our way and consistently make sure we are well-informed and knowledgeable and what we can use our map for in the future."

"I really like the ability to create specific maps for specific events on campus. It is also a really nice touch to be able to set a location on the map and share that location as a link which makes it easier for end users to find the specific place on the map - i.e. linking to a specific parking lot, building, etc."

"Two things stand out: it's really easy to use and the support is great and easy to work with, and there is an amazing amount of customization we can do to our maps (for each campus) . It's quite fun to play with making custom layers for events and various campus services."

"Rolling out the Concept3D map for our large non-traditional property was a decision that has translated to a better customer experience for guests on-site at WEC. The support team worked with us to customize the map to our branding and helped us through all aspects of the process. We love that we can change the view and schedule in content that reflects the property in real time-- the built-in..."

"Concept 3d makes making map updates very easy. In addition to doing one off map updates, they also offer bulk upload capability if you are doing a significant amount of updates. Finally, if your business or university is making significant updates during the year, they offer a maintenance package that allows for updates to processed each month."

"The intuitive interface design and the large amount of valuable features really blew me away. I had never used this software before but had a very easy time navigating the different settings and setting up the various features for our campus map. It really is an incredible and worthwhile tool that is helping tackle the big problem of navigating our campus."

"Concept 3D is very simple to manage and the customer service is excellent."

"The sales team was patient and detailed when responding to questions and concerns. The product was what we were looking for. The true partnership came with our Client Success Manager and her dedication to getting the product rolled out on time! She has navigated us successfully through many product services. Her commitment to introducing us to other services was very beneficial. We started..."

"Concept 3D makes all live map integrations possible. It includes so many options and allows you to use it in a variety of ways, highlighting maps, making tours, and creating special experiences for people. It integrates with event applications such as Localist, allowing you to make the most of it."

"Their interactive map is a fantastic product. It’s given us the ability to provide a great deal of information to our visitors in regards to the state of our campus at any given time (accessibility options, alternate routes and detours, active construction zones, building statuses during the stay-at-home order, etc.) We can now easily edit the map in real-time and ensure it’s always up-to-date."

"My favorite aspect of the product is the aesthetic appeal—the clear, clean, realistic depictions of all the landmarks on our campuses. The rendering is immaculate, and I couldn't ask for a better product."

"It is easy to update the content on the map and it is presented very well. I have also enjoyed being able to set up user groups and assign content owners to their own sections on the map."

"Concept 3D is always available to help when needed."

"Localist, Concept3D's event platform, has provided us a modern solution for a decentralized system of managing events on our campus. The ability to slice and dice locations, speakers, groups, departments, etc outside of the event objects allows all of the campus to be represented."

"The CMS for building tours is extremely user-friendly, and when I cannot find an answer, Daniel is always an email away to point me in the right direction!"

"My favorite part of the map is definitely the 3D image of campus. Such a fun way to view the campus and the accuracy is so spot on that navigation around the campus is wonderful with it."