--- title: ConcentrixCX Reviews meta\_title: 'ConcentrixCX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ConcentrixCX works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 5 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ConcentrixCX Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ConcentrixCX but has limited features. Are you part of the ConcentrixCX team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! The Voice of the Customer platform that helps turn customer experiences from “so-so” to spectacular. Concentrix is the only CX company that takes one of the industry’s most advanced customer feedback platforms and combines it with experience management services tailored to you. Let us help you learn from customers and employees, predict behavior and power actions that generate unwavering loyalty and financial growth. * * * Seller [Concentrix](https://www.g2.com/sellers/concentrix) Discussions [ConcentrixCX Community](https://www.g2.com/products/concentrixcx/discuss) Overview by Ada Ciuca Show More ## Top-Rated Alternatives [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![SurveySparrow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveySparrow") SurveySparrow 4.4/5(2,067) ](https://www.g2.com/products/surveysparrow/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ View All Alternatives ](https://www.g2.com/products/concentrixcx/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) ![Varahalu S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varahalu S.") VS Varahalu S. Workforce Management Analyst Enterprise (\> 1000 emp.) 11/22/2024 "Concentrix Review" 5/5 What do you like best about ConcentrixCX? Work Culture, Employee Friendly, best assistance Review collected by and hosted on G2.com. What do you dislike about ConcentrixCX? There is no dislike about the company till I worked Review collected by and hosted on G2.com. What problems is ConcentrixCX solving and how is that benefiting you? Helps in sorting the issues most easily Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 8/27/2024 "ConcentrixCX review" 5/5 What do you like best about ConcentrixCX? ConcentrixCX is a great software to use to engage with the customer and employees and gather feedbacks, Helps you with actionable insights. Review collected by and hosted on G2.com. What do you dislike about ConcentrixCX? not too much as its initial phase however i know they will keep improving Review collected by and hosted on G2.com. What problems is ConcentrixCX solving and how is that benefiting you? Platform to give actionable insights Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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