---
title: ComputerTalk Reviews
meta_title: 'ComputerTalk Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 11 reviews by the users' company size, role or industry to
  find out how ComputerTalk works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 11
  scale: '5'
date_modified: '2026-05-05'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# ComputerTalk Reviews
**Vendor:** ComputerTalk  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 11
## About ComputerTalk
ComputerTalk designs, deploys, and supports contact center solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New York, Chicago, Atlanta, Montreal, and Staffordshire, England. ComputerTalk's ice\_ contact center architecture helps organizations to manage phone, e-mail, Web chat, and voice messaging interactions to improve staff productivity, contact management, service levels, and overall business performance. Our managed outsourcing program leverages clients' existing investments and empowers them with the freedom to manage as much or as little of their contact center as they wish.





## ComputerTalk Discussions
  - [What is ComputerTalk used for?](https://www.g2.com/discussions/what-is-computertalk-used-for)

- [View ComputerTalk pricing details and edition comparison](https://www.g2.com/products/computertalk/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-10+01%3A10%3A55+-0500&secure%5Bsession_id%5D=322538de-70eb-4131-8acb-0a94ab1cb2a6&secure%5Btoken%5D=721d5df0930cca3b09bac1f522a797608ad46e929fafb177f19eb3915ede8f05&format=llm_user)

## ComputerTalk Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts

## Top ComputerTalk Alternatives
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - 4.1/5.0 (599 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,432 reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - 4.4/5.0 (1,466 reviews)