--- title: ComputerTalk Reviews meta\_title: 'ComputerTalk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how ComputerTalk works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # ComputerTalk Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ComputerTalk but has limited features. Are you part of the ComputerTalk team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ComputerTalk designs, deploys, and supports contact center solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New York, Chicago, Atlanta, Montreal, and Staffordshire, England. ComputerTalk's ice\_ contact center architecture helps organizations to manage phone, e-mail, Web chat, and voice messaging interactions to improve staff productivity, contact management, service levels, and overall business performance. Our managed outsourcing program leverages clients' existing investments and empowers them with the freedom to manage as much or as little of their contact center as they wish. * * * Seller [ComputerTalk](https://www.g2.com/sellers/computertalk) Discussions [ComputerTalk Community](https://www.g2.com/products/computertalk/discuss) Overview by Blair Ferguson Show More ## Top-Rated Alternatives [ ![Five9 Intelligent Cloud Contact Center Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,569) ](https://www.g2.com/products/talkdesk/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/computertalk/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) AT Anurag T. Mid-Market (51-1000 emp.) 11/17/2023 "Great experience and support" 5/5 What do you like best about ComputerTalk? What I like most about Computer is their amazing contact support and it is very easy to reach them via email and phones Review collected by and hosted on G2.com. What do you dislike about ComputerTalk? What I dislike about Computer Talk is its administration console the interface of the administration console is not very user friendly and sometimes it is very hard to navigate Review collected by and hosted on G2.com. What problems is ComputerTalk solving and how is that benefiting you? ComputerTalk is solving a very important issue as we are all connected over the ICE with our different departments to attend the calls and when we find that it is as we want to be with a very small issues Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ms S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ms S.") MS Ms S. Campaign Manager Mid-Market (51-1000 emp.) 10/21/2023 "Utilisation of computer talk" 5/5 What do you like best about ComputerTalk? It gives outstanding customer experience accross every communication channel. It gives contact centres and advanced IVR powered design tool. Review collected by and hosted on G2.com. What do you dislike about ComputerTalk? It doesn't have a strong video chat. Also it's monotonous in nature. Review collected by and hosted on G2.com. What problems is ComputerTalk solving and how is that benefiting you? It solves the omnichannel contact issue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/24/2022 "Computer Talk" 4.5/5 What do you like best about ComputerTalk? This product has been extremely stable and reliable. Review collected by and hosted on G2.com. What do you dislike about ComputerTalk? Back end admin can be a bit complicated compared to other prodcuts Review collected by and hosted on G2.com. Recommendations to others considering ComputerTalk: Product delivers Review collected by and hosted on G2.com. What problems is ComputerTalk solving and how is that benefiting you? Providing a stable and user friendly call center solution to our Customer Care Center Review collected by and hosted on G2.com. Show More 7/6/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about ComputerTalk? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ComputerTalk ](https://www.g2.com/products/computertalk/discussions/new) GU Guest User What is ComputerTalk used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-computertalk-used-for) [ View all Discussions ](https://www.g2.com/products/computertalk/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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