--- title: ComputerTalk Reviews meta\_title: 'ComputerTalk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how ComputerTalk works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # ComputerTalk Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ComputerTalk but has limited features. Are you part of the ComputerTalk team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ComputerTalk designs, deploys, and supports contact center solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New York, Chicago, Atlanta, Montreal, and Staffordshire, England. ComputerTalk's ice\_ contact center architecture helps organizations to manage phone, e-mail, Web chat, and voice messaging interactions to improve staff productivity, contact management, service levels, and overall business performance. Our managed outsourcing program leverages clients' existing investments and empowers them with the freedom to manage as much or as little of their contact center as they wish. * * * Seller [ComputerTalk](https://www.g2.com/sellers/computertalk) Discussions [ComputerTalk Community](https://www.g2.com/products/computertalk/discuss) Overview by Blair Ferguson Show More ## Top-Rated Alternatives [ ![Five9 Intelligent Cloud Contact Center Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,582) ](https://www.g2.com/products/talkdesk/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/computertalk/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) SE Sonia E. Project Manager Small-Business (50 or fewer emp.) 3/20/2024 "ComputerTalk Lacks Seamless Workflow" 3/5 What do you like best about ComputerTalk? Where the screen almost undoubtedly is the ComputerTalk retains its shine through its integration with Microsoft Teams. I would say that Teams’ ability to manage my contact center directly is a major convenience factor that comes with advantages of smooth and seamless workflow communication. Review collected by and hosted on G2.com. What do you dislike about ComputerTalk? One of the major challenges that I experience when using the ComputerTalk platform is that of the lack of coordination of data when I use the platform together with other platforms. This eventually become extra tasks, and it is not a straight line processing. In this case exporting data for analysis in another program can be tedious since it needs to be manually changed in every respect. Review collected by and hosted on G2.com. What problems is ComputerTalk solving and how is that benefiting you? Through the use of ComputerTalk platform, we've better our team members' skills in customer interactions within their familiar Microsoft Teams environment. One of assets of our company, and undoubtedly the IVR (Interactive Voice Response) and call recording, was also very helpful. Whilst it is indeed a great feeling to see all your business tools connected in unison, a flexible and well-organized data flow would surely be heaven! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about ComputerTalk? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ComputerTalk ](https://www.g2.com/products/computertalk/discussions/new) GU Guest User What is ComputerTalk used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-computertalk-used-for) [ View all Discussions ](https://www.g2.com/products/computertalk/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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