--- title: ComputerTalk Reviews meta\_title: 'ComputerTalk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 11 reviews by the users' company size, role or industry to find out how ComputerTalk works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 11 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # ComputerTalk Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ComputerTalk but has limited features. Are you part of the ComputerTalk team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ComputerTalk designs, deploys, and supports contact center solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New York, Chicago, Atlanta, Montreal, and Staffordshire, England. ComputerTalk's ice\_ contact center architecture helps organizations to manage phone, e-mail, Web chat, and voice messaging interactions to improve staff productivity, contact management, service levels, and overall business performance. Our managed outsourcing program leverages clients' existing investments and empowers them with the freedom to manage as much or as little of their contact center as they wish. * * * Seller [ComputerTalk](https://www.g2.com/sellers/computertalk) Discussions [ComputerTalk Community](https://www.g2.com/products/computertalk/discuss) Overview by Blair Ferguson Show More ## Top-Rated Alternatives [ ![Five9 Intelligent Cloud Contact Center Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Five9 Intelligent Cloud Contact Center Platform") Five9 Intelligent Cloud Contact Center Platform 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,583) ](https://www.g2.com/products/talkdesk/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/computertalk/competitors/alternatives) ## User Insights Average based on 11 real user reviews. [Log in to unlock pricing and user insights](/login) DR Daniel R. Mechanical Inspector Medical Practice Small-Business (50 or fewer emp.) 12/26/2023 "Lack of Functionality" 1.5/5 What do you like best about ComputerTalk? ComputerTalk is not user friendly. Unlike platforms its not easy to navigate. The updates and changes are not easy to make. The back end admin is a bit complex initially once you get the hang of it it provides functionality. Review collected by and hosted on G2.com. What do you dislike about ComputerTalk? ComputerTalk has its advantages in resolving communication issues and providing IVR systems there are some aspects that raise concerns for me. Their reservation booking application seems to have some glitches at times, which are frustrating, for both customers and employees. The automated voice response system occasionally lacks clarity. Fails to provide information. Review collected by and hosted on G2.com. What problems is ComputerTalk solving and how is that benefiting you? For the 20 years ComputerTalk has been saving our company money. With their communication solutions bt it does not have safety measures .unable to Reduce costs. This not saves us time. Customers are also not satisfied by these services. Decision making power decreased due to ComputerTalk. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RS Rose S. Computer Applications And Software Engineer Telecommunications Small-Business (50 or fewer emp.) 12/11/2023 "Inconvenient Ineffective Support" 2/5 What do you like best about ComputerTalk? It is difficult to use and less user friendly. Unlike systems, it overwhelms me with an administration console. The interface is nonintuitive and difficult to navigate which consumes me a lot of time and effort. Review collected by and hosted on G2.com. What do you dislike about ComputerTalk? Some users experienced difficulties during upgrades I found that ComputerTalk was too complicated to communicate any changes. It does not have a video chat feature. There are issues with ComputerTalks system that need attention. Sometimes the automated voice response lacks clarity and confuses customers. Review collected by and hosted on G2.com. What problems is ComputerTalk solving and how is that benefiting you? The reservation booking application is unreliable at times causing opportunities. These glitches impede the working and progress of the IVR system. This has been obstructive for us as we now have not a cost scalable communication system, in place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about ComputerTalk? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ComputerTalk ](https://www.g2.com/products/computertalk/discussions/new) GU Guest User What is ComputerTalk used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-computertalk-used-for) [ View all Discussions ](https://www.g2.com/products/computertalk/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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