Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"comprehensive system, but incompetent onboarding."
1.5/5
What do you like best about Compulink Advantage?

this system can do everything from practice management to EHR functionalities. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

the training offered by the company and the set up help is very poor. Review collected by and hosted on G2.com.

Recommendations to others considering Compulink Advantage:

Compulink needs to update their look and basic functions, a field should in today's day and age not have a character limit, that is just crazy. the software still looks like it did back in the 80s... Definitely needs a face lift to be more intuitive. it is not intuitive or user friendly at all, Officemate is much more user friendly. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

keeping all the data in one place makes it easier to analyze patterns and growth. Review collected by and hosted on G2.com.

KV
Kylee V.
Outpatient Services Coordinator
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"not my favorite program "
2/5
What do you like best about Compulink Advantage?

I like that everything is easily accessible from one screen. It makes taking payments easy, as well as scheduling patients, and getting their appointment reminders. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

most of the time the program runs super slow, there are several glitches in the system, in the billing portion, making patients pay more than should when ordering glasses. Review collected by and hosted on G2.com.

Recommendations to others considering Compulink Advantage:

Make sure employees are getting the proper training in the system, and note that at times compulink can be very very slow. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

scheduling exams are much easier, students are having an easier time documenting patient exams and posting fees. Review collected by and hosted on G2.com.

KM
Kendra M.
Graduate Coordinator and Administrative Services
Small-Business (50 or fewer emp.)
"Compulink Review"
4/5
What do you like best about Compulink Advantage?

I like all of the different options that compulink has. I am actually on the Compulink review team at our facility. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

I don't like that they got rid of the option to use color coding for different category codes. We used that a lot with schedule and it made it a lot easier. Review collected by and hosted on G2.com.

Recommendations to others considering Compulink Advantage:

It is a pretty good - I would recommend it. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

It makes it easy to schedule appointments at our clinic. There are new benefits with each new build. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Well thought out but hard to use "
2/5
What do you like best about Compulink Advantage?

Comprehensive exams are thoroughly documented, a lot of options for specific testing. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

Difficult to follow, hard to edit ones, not very user friendly. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

Very easy to maintain a consistent accurate record. Holds users accountable for all data entry. Review collected by and hosted on G2.com.

Dee-dee R.
DR
Dee-dee R.
Small-Business (50 or fewer emp.)
"Worst Computer Software"
2/5
What do you like best about Compulink Advantage?

Easy to find ehr and notes. Icons easily depict what the category is supposed to contain. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

It crashes ALL THE TIME, if in a rush of patients the compulink will crash and hinder the flow of the clinic. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

It crashes all the time, conveniently acts like its taking contact lens orders but it never actually does, Deletes patient info that was just entered in and then crashes. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great program if it worked well"
3.5/5
What do you like best about Compulink Advantage?

It is extremely simple to learn and use. There are several places to put important patient notes, and it is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

There are constantly errors and the program crashes frequently. The schedule takes a while to open sometimes. Review collected by and hosted on G2.com.

Recommendations to others considering Compulink Advantage:

It is great to use, as long as you have a great IT department willing to do everything they can to make changes that improve the office's use of it. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

We have everything we need in one program, from demographic information, to insurance, to everything that happened during an appointment. This is a benefit since we don't have to open several different programs to get daily tasks done. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"it's like quicksand"
0/5
What do you like best about Compulink Advantage?

the scheduler and the spectacle POS are better than average. it took 15 years of nagging to get the spectacle POS, but it's made a huge difference in our practice. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

the ehr did not have input from practicing Optometrists. there are many mistakes, so you must take the time to correct the mistakes in order to document properly. there are endless pop up boxes and data boxes that make documenting extremely tedious. you can customize screens if you have a programming background, but the custom screens to not receive updates. in general, this software was designed by programmers, for programmers, not optometrists. Review collected by and hosted on G2.com.

Recommendations to others considering Compulink Advantage:

Start with anything else, nothings perfect, but this product has too many problems out of the box. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

scheduling and spectacle POS Review collected by and hosted on G2.com.

PO
Peepers O.
Optician
Small-Business (50 or fewer emp.)
"Very User Friendly"
4.5/5
What do you like best about Compulink Advantage?

This program is very easy to use. It is easy to locate patients, keep track of orders, and input invoices for frames and lenses. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

The customer service is hard to get with, you can't speak to someone right when you call you have to put in a ticket and get called back which is hard to do when you are dealing with patients. Review collected by and hosted on G2.com.

Recommendations to others considering Compulink Advantage:

It is a good software, I would reccomend it to anyone looking to make their job easier. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

The software makes it easier to keep track of inventory, we were doing it by hand before and now it is able to store what you input and print out reports to see what you have and do not have. Review collected by and hosted on G2.com.

HG
Heather G.
Mid-Market (51-1000 emp.)
"scheduler"
4/5
What do you like best about Compulink Advantage?

I like best about the system is how all the information is in one system Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

what I like least about the system is how it randomly quits running and kicks you out. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

proper billing, routine scheduling Review collected by and hosted on G2.com.

SB
Susan B.
Office Services Assistant
Higher Education
Mid-Market (51-1000 emp.)
"Compulink is full of all kinds of information I need on a daily basis."
4/5
What do you like best about Compulink Advantage?

That I can go from page to page quickly. Review collected by and hosted on G2.com.

What do you dislike about Compulink Advantage?

That I have to shut it down at least twice a day. Review collected by and hosted on G2.com.

What problems is Compulink Advantage solving and how is that benefiting you?

I use Compulink to check on status when patients arrive, leave.

Keeping track of patients. Review collected by and hosted on G2.com.