Alexandre A.

Small-Business (50 or fewer emp.)

3/8/2024

"Complycube provides a quality service."

5/5

What do you like best about ComplyCube?

Our Fintech platform connects investors with private equity and venture capital opportunities in over the World. We relied on a local compliance solution for our operations in Brazil. However, our goal to expand into the US, UK and others markets required a more comprehensive system that could support both our local and international operations.

To achieve our expansion objectives, we had to find a solution that could conduct thorough KYB checks, identify UBOs and directors, perform detailed KYC screenings on both individuals and businesses, as well as AML screening. After evaluating several solutions, ComplyCube stood out as the one that best met our needs.

This integration allowed us to efficiently meet international compliance standards and enhanced our due diligence efforts. ComplyCube helped us to smoothly transition to a global compliance framework, enabling our platform to focus on growth and effectively manage the challenges of entering new markets. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

We've been quite happy with ComplyCube's performance, especially its KYC and AML capabilities. The only area we're looking to see improvements in is the ability to request company documents directly through a link. Review collected by and hosted on G2.com.

David Z.

Small-Business (50 or fewer emp.)

11/23/2023

"Streamlined Extensive Due Diligence and Outstanding Customer Support"

5/5

What do you like best about ComplyCube?

Zeta specializes in Corporate Services and also assists clients with due diligence services for businesses and high-net-worth individuals. We faced challenges accessing data, analyzing alerts, and executing in-depth due diligence with our previous provider. ComplyCube offered a clear, fast, and simple analysis of director, UBO, and company information. Its intuitive design and flexibility enhanced our operations, allowing us to integrate unique client insights into our client view.

The impact on our workflow has been significant, streamlining our processes and improving efficiency. The transition to ComplyCube was smooth, and their exceptional customer support stood out. Their team was available around the clock, responding to our inquiries and requests promptly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

At the moment, the platform provides a global regulatory body risk score. We would like it to reflect our customized business risk score. Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

ComplyCube addresses two crucial areas effectively: AML screening with real-time monitoring of UBOs, directors, and companies and streamlined document collection for identity verification during onboarding.

The AML solution keeps our business compliant and secure by continuously monitoring potential financial risks. The identity verification process is quick and reliable, significantly speeding up client onboarding and reducing fraud risk. It's a significant time-saver and adds a layer of security and trust to our operations. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

2/28/2024

"Very Good"

5/5

What do you like best about ComplyCube?

User Friendly Software, Very Good Customer Support, Easy to implement. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Local regulator blacklist is not integrated within the complycube database Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

Complycube provides us with advanced AML screening and real-time monitoring for individuals and companies.Their integrated solution offers an efficient way to conduct thourough analysis of our clientele.

By adopting Complycube's solutions , we've been able to streamline our compliance processes, enabling us to focus on building and maintaining a reputable client base. This strategic integration helps us identify and mitigate any adverse exposures, contributing significantly to our operational security, efficiency and integrity. Review collected by and hosted on G2.com.

Sonia D.

Vice President

Enterprise (> 1000 emp.)

2/21/2023

"Fantastic AML/KYC compliance solution"

5/5

What do you like best about ComplyCube?

ComplyCube has enabled us to overhaul the customer onboarding journey for our retail (e.g., bank account opening) and business (e.g., business credit cards/loans) channels whilst hardening our AML/CTF controls. The platform is user-friendly and packs a wide panel of features, from AML screening and biometric verification to device intelligence and electronic identity data verification. In addition to being a one-stop AML/KYC solution, it offers comprehensive audit, access controls, security measures, anti-spoofing technology, data residency, rich reporting, etc., which are crucial for a highly regulated bank. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Honestly, I’m nit-picking here. It’s not something I dislike per se but rather an addition I’d like to see included in the future. I would like to see a native BI connector for Tableau to improve MI extraction. We’re currently using ComplyCube’s API in Tableau Dashboards, which is already a much better proposition than the previous system, but a native connector would speed up data exploration. Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

We had to overhaul the onboarding process to improve our retention and expansion rates for new corporate, retail and high-net-worth investors in the structured products space. We also had to rapidly risk score these investors to bake it into our valuations and pricing to customise what we offer each investor. ComplyCube has former financial service members in its rank that also understand the regulatory reporting requirements we have and the platform has built-in audit and customer-level aggregate reporting for all our activities. Review collected by and hosted on G2.com.

Elizabeth W.

VP - Compliance

Financial Services

Enterprise (> 1000 emp.)

3/3/2023

"Top AML and KYC compliance solution"

5/5

What do you like best about ComplyCube?

I would say the most helpful aspect of ComplyCube is the extensive range of checks it provides. This includes Sanctions and PEP screening, Adverse Media checks, biometric verification, and eKYC. Its user-friendly platform streamlines the onboarding process for customers, leading to better efficiency for both customers and back-office teams. This solution helped us overhaul various legacy processes and automate several manual workflows, resulting in significant time and cost savings. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Our customers and operations/compliance teams have provided predominantly positive feedback. We have a quarterly meeting with the ComplyCube team, where we share our feedback and suggestions, and they update us on upcoming features and changes. So far, the engagement has been strong as it should be. Nothing to dislike yet. Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

We're using ComplyCube in our customer onboarding processes to comply with AML/KYC regulations for financial services. It's helped us streamline onboarding while beefing up security, automating back-office workflows, and providing detailed reporting. This has led to better efficiency, cost savings, and a top-notch customer experience. Review collected by and hosted on G2.com.

Joao P.

Business Intelligence Analyst

Retail

Enterprise (> 1000 emp.)

2/28/2023

"Fast and Easy Identity Verification - Perfect for e-comm!!"

5/5

What do you like best about ComplyCube?

ComplyCube offers a hassle-free identity verification service that is data-driven, scalable, cost-effective, and very user-friendly. Using ComplyCube, we’ve been able to drastically improve the onboarding process for our vendors, curators, and merchants on the e-commerce platform. This has not only led to improved onboarding time but also reduce the operational overhead on procurement and merchant acquisition teams Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

I can’t think of something I dislike as such, but as with any product, there are always aspects that can be removed. So far, the feedback I have provided to ComplyCube has been either taken on board and acted upon, or I was provided with instructions on how to achieve the desired outcome Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

As an international e-commerce platform, trust is an intrinsic part of who we are. We need to accurately and quickly verify the identity of all stakeholders on the platform that, includes merchants, suppliers, and consumers, and prevent fraud without making the process very complicated and time-consuming.We also need a rich and fast API that plugs into our various MI/BI dashboards to monitor onboarding SLA in real-time. ComplyCube does just that for us. Review collected by and hosted on G2.com.

JP L.

Associate

Enterprise (> 1000 emp.)

2/3/2023

"Very easy to use KYC platform"

5/5

What do you like best about ComplyCube?

Using ComplyCube, completing KYC for applicants, buyers, sellers, and tenants is a very simple task that can be initiated in a couple of clicks and takes seconds to provide results that are easy to digest. When check results come back with warnings, the interface offers onscreen tips to advise what to do next, and that's extremely helpful to property managers and agents alike! Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

KYC being required by law and compliance is a non-trivial task and can be cumbersome. Given the nature of this, I think the ComplyCube guys have done an amazing job to make it as easy it can be. When we started using ComplyCube, the PDF reports had lots of data, but we requested the addition of a couple more items, and the team addressed it so quickly. ComplyCube is much easier than previous KYC tools I have used. So, I can't really fault it. Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

In our business sector, KYC is a legal obligation, but we try to make it as easy as possible for customers while complying with the law. So, we need a tool that complies with all laws, easy to use, fast, and is accurate. Most importantly, we need a full audit trail and reports for compliance purposes. ComplyCube ticks all these boxes and more! Review collected by and hosted on G2.com.

Carolina F.

Managing Director - Financial Crime and Compliance

Enterprise (> 1000 emp.)

3/16/2023

"A reliable and impressive compliance partner"

5/5

What do you like best about ComplyCube?

ComplyCube is a brilliant SaaS product - unlike other solutions, we’ve come across, their solution is very flexible and easily comprehensible. We have previously integrated with another vendor for IDV, so we were looking for a service that provided AML screening and electronic identity verification. ComplyCube was able to provide us with those services without forcing additional bundles that we don’t have a need for, which was a refreshing approach! Once our existing IDV contract expires, we’re switching over to ComplyCube so we use them for all our eKYC and IDV needs. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

While it's possible to customize reports by adding or removing datasets through the API, the same level of customization is not currently available through the dashboard. It would be nice to achieve that level of customization on the dashboard. Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

We help businesses in regulated environments (e.g., Financial Services, Telecoms) comply with their relevant regulations. Our platform performs all the necessary checks on their end-customers, so we partnered with ComplyCube to power several of our services. We have been on the hunt for a partner for a while, and I can’t stress this enough, the ComplyCube team was far more compliance aware than any of their peers. I was amazed at how knowledgeable they were cross-industry and at how flexible their solution was. They provided us with building blocks to build our own solution on top, which helped us shape our product exactly how we wanted. Many thanks to Harry, Nic, and Adam for helping us make this a great success story. Review collected by and hosted on G2.com.

Deepak P.

General Manager

Enterprise (> 1000 emp.)

2/20/2023

"Simple and effective vendor screening"

5/5

What do you like best about ComplyCube?

We operate in the B2B space and needed a solution to screen our vendors before establishing a relationship. ComplyCube offered a solution that did that wonderfully. Also, we liked that the solution supported all language scripts relevant to where we operate, including Latin, Chinese, and Arabic. Also, I can’t thank the team enough for the training and deep dive video sessions. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Although not an issue, their solution wasn’t available on-premises. However, upon internal review, their standard VPC setup and security controls were more than adequate to pass our internal policies. The ComplyCube team was very responsive and competent in that respect. Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

We use ComplyCube to verify our vendors, their shareholders, and company directors before transacting with them. This was a somewhat manual process that involved multiple vendor solutions. We’ve transitioned to ComplyCube and now rely on their services to perform all relevant tasks. ComplyCube has reduced our TCO and made our operational processes leaner. Review collected by and hosted on G2.com.

Saf A.

Senior Manager

Enterprise (> 1000 emp.)

3/3/2023

"A single customer view that solves KYC woes"

5/5

What do you like best about ComplyCube?

Gathering all KYC info in a single place is incredibly efficient. Where we have client gaps during audit with a single click we can send them a fully branded step by step flow to get the data we need. Not only are we securely able to collect client data but the checks to verify their info is also instant. The platform has literally saved hundreds of hours and many prolonged email chains. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

No complaints about ComplyCube currently Review collected by and hosted on G2.com.

What problems is ComplyCube solving and how is that benefiting you?

Fast and secure data collection. An easy to use portal where all my client information is visible at a glance. All checks completed against the client are also listed and clearly gives me an AML risk profile to run our enhanced processes against. The benefit has been the vast amount of time saved to ensure every client is fully compliant with minimal human intervention. Review collected by and hosted on G2.com.