Erik Fernando C.
EC
Erik Fernando C.
SOPORTE TECNICO
Mid-Market (51-1000 emp.)
"Key tools for digital trust and secure operations"
5/5
What do you like best about ComplyCube?

offer the necessary tools to generate digital trust and operate safely and legally in a global environment. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

The user experience when requesting documents needs improvement. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Rapid and seamless customer onboarding platform."
5/5
What do you like best about ComplyCube?

ComplyCube has been integral in helping us streamline customer onboarding at scale. The platform’s seamless document, selfie, and anti-money laundering screening have made our operations more efficient without compromising compliance or user experience. The API is easy to integrate, which aligns perfectly with our app-based model. It's helped us to deliver a smooth and frictionless onboarding flow for our customers from the very first interaction, boosting user confidence and satisfaction. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Nothing. Checks are easy to implement, and the customer support has been helpful thus far. Review collected by and hosted on G2.com.

CC
Carlos C.
Head of Projects & Sales
Small-Business (50 or fewer emp.)
"Fast Verification and User-Friendly Interface Make It Stand Out"
5/5
What do you like best about ComplyCube?

what i liked more was the fast verification and the user friendly interface Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

i found some restrictions on dashboard customization Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Fast eKYC solution with global coverage"
5/5
What do you like best about ComplyCube?

ComplyCube allowed us to rationalise the number of AML/KYC vendors we were using, enabling us to reduce complexity, cost, and onboarding time along the way. Previously, we had a vendor for Sanctions and PEP screening and another for document and liveness checks. It's been great to bring all of this under one roof, making it more manageable for us while offering a better user experience for our customers. Since them, we have intergrated more of ComplyCube checks into our platform to tackle more frauds attempts e.g. database checks, proof of address, etc. We are still very happy with the service offered and the API is grunular enough to allow easy to easily implement new controls and so on. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

As early adopters, our experience with ComplyCube has been very collaborative and transparent for the past 5 years or so. The ComplyCube platform keeps adding more features while keeping the user experience as simple as possible. As such, I cannot think of any dislikes that stuck with me. The ComplyCube Customer success team is very responsive which give us comfort that issues are dealt with with promply and givent the due care they deserve. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"ComplyCube enables us to scale into new regions"
5/5
What do you like best about ComplyCube?

We have adopted new services as we have entered into new regions. The adoption process has been incredibly easy. The team educated us on how best to use bureau checks for enhanced due diligence and where we would get the best coverage. I truly believe they are invested in my growth and it shows in the ongoing advise provided. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

We have no complaints they have been really helpful to us as a startup and have made us feel like an enterprise customer with the level of support and guidance they have provided. Review collected by and hosted on G2.com.

CS
charlotte s.
operations assistant
Small-Business (50 or fewer emp.)
"Constant Innovation and Expanding Client Libraries"
5/5
What do you like best about ComplyCube?

They regularly release new features on a regular basis, the client libraries have grown during the time Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

We did not find anything we disliked when using it Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"ComplyCube made due diligence and onboarding really simple"
5/5
What do you like best about ComplyCube?

ComplyCube has been instrumental in automating our due diligence and onboarding processes. As we work with financial institutions and SMBs across multiple jurisdictions, staying compliant with evolving regulations was becoming increasingly complex. ComplyCube’s AML screening, UBO verification, and risk scoring have made this significantly more efficient. Their API is well-structured, making integration seamless, and the platform scales well as we expand into new markets. The biometric verification and document collection workflows have also been reliable and easy to implement. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

The platform has been reliable and effective. We’re looking forward to the team’s support with enhanced flexibility in OpenAPI specifications, allowing for external contributions to enhance integrations. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"ComplyCube's solutions are reliable and incredibly comprehensive."
5/5
What do you like best about ComplyCube?

A bit of an update here. We've been using ComplyCube for 3 years now, and it has really helpd us with AML and KYC needs. The support team is always ready to help, and we can see the the platform keeps evolving with new featuers being added on a regular basis. We like the breadth of it API and intuitive Web Portal which I use daily. In short I would say ComplyCube works well for us and helps us check identities in a systematic way, lowering our risk of fraud. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

Our experiance with ComplyCube has been great, and we really like how relieable it is. Even though we ran into a few early snags (we had a very complex workflow implemented in our platform) when trying to connect the API to our own CRM, the support team was super helpful and fixed things quikly. Also, the palfrom has evolved quite a bit since we started using it 3 years ago, which made it even easier to integrate no. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Advanced KYC and AML automation"
5/5
What do you like best about ComplyCube?

ComplyCube has made compliance processes much easier and faster. The platform automates KYC and AML, making the customer onboarding process smooth and efficient.

ComplyCube’s real-time verification brings a big positive change for businesses. It allows users to verify themselves instantly, significantly reducing drop-offs. The AML screening, KYC, and IDV APIs are also very easy to integrate and customize according to our requirements. This flexibility means we can tailor everything to fit the unique needs of our customers. The speed of verification is important to meet the evolving needs of users. It has helped us improve user satisfaction and increase conversion rates so we can focus on other things. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

We use the ComplyCube platform on an ongoing basis and our experience thus far has been positive. The support from the Customer Success team has been great and allowed us to get the platform up and running easily. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"The most reliable KYC & AML tool for our fintech consultancy"
5/5
What do you like best about ComplyCube?

ComplyCube offers a seamless client verification process. The team made it really easy for us to integrate KYC and AML checks into our workflows. The platform is intuitive, the API documentatiom is clear and the dashboard is super user-friendly allowing us to manage checks easily and efficiently. Being able to perform biometric verification, document checks, and real-time screening in one place has significantly streamlined our compliance process.

The verification process is fast and accurate. We've noticed reduced friction for our clients and are confident in our compliance. The platform’s AI fraud detection tools help us identify potential risks early on, ensuring a secure and compliant client onboarding.

We also appreciate that ComplyCube is UK DIATF certified. This gives us confidence in their compliance standards and regulatory alignment. Review collected by and hosted on G2.com.

What do you dislike about ComplyCube?

So far, our experience has been very positive. While every platform can always evolve, ComplyCube has continuously improved its features and functionality. Review collected by and hosted on G2.com.