Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to Use with Features That Get the Job Done"
4.5/5
What do you like best about Compliancy Group Healthcare Compliance?

The site is easy to use and number of features work well for what needs to be accomplished. Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

There are no downsides. Everything seems to work well. Review collected by and hosted on G2.com.

Christina P.
CP
Christina P.
Small-Business (50 or fewer emp.)
"Easy Compliance with User-Friendly Setup"
5/5
What do you like best about Compliancy Group Healthcare Compliance?

I find Compliancy Group Healthcare Compliance incredibly easy to use and follow along, which simplifies the process for me. The HIPAA training feature for employees is particularly valuable, ensuring our staff is well-equipped with the necessary knowledge. I also appreciate the ease of initial setup, which was an extremely smooth experience, allowing us to get started without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

I find logging in to be occasionally tricky, especially for administrators. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"All-in-One Compliance Dashboard with Exceptionally Responsive Support"
5/5
What do you like best about Compliancy Group Healthcare Compliance?

- The platform consolidates training, assessments, templates, policies, and procedures into one dashboard. This makes compliance less overwhelming and more intuitive for staff at all levels.

- The support team is consistently praised for being responsive, knowledgeable, and dependable, ensuring organizations never feel alone in navigating compliance. Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

HIPAA rules are extensive and difficult to interpret without expert guidance. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Easy to Use with Great Functionality"
4/5
What do you like best about Compliancy Group Healthcare Compliance?

It's ease and functionality. It was easy to integrate into out day to day. Customer support is great! Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

Sometimes there is a slight delay in our issues being addressed. Review collected by and hosted on G2.com.

GC
Gene Mc C.
Chief Operations Officer
Small-Business (50 or fewer emp.)
"Educational, Useful, Informative and the best Customer Service"
5/5
What do you like best about Compliancy Group Healthcare Compliance?

Having an expert partner by our side gives healthcare companies like us a tremendous sense of confidence and reassurance. It means that we have someone we can consistently rely on—someone who is ready to answer our questions, provide the guidance we need, and support us every step of the way. Their expertise not only ensures that we remain compliant with industry standards but also empowers us to operate more successfully and efficiently. Knowing that we have a trusted expert who is always accessible and committed to our success truly strengthens our operations and gives us peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

None so far, I am happy with everything most especially with Liam and our CSM, Lindsay. Review collected by and hosted on G2.com.

LG
LATREVETTE G.
psr
Small-Business (50 or fewer emp.)
"Exceptional Communication and Support from Compliancy Healthcare Group"
5/5
What do you like best about Compliancy Group Healthcare Compliance?

the compliancy healthcare group is an outstanding organization they know how to communicate in get back to you as quick as they can, i love that about a workplace Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

i think we should be able to contact the compliance group by phon if needed Review collected by and hosted on G2.com.

SV
Shirin V.
Clinic Administrator
Mid-Market (51-1000 emp.)
"Effortless Compliance Management in One Place"
5/5
What do you like best about Compliancy Group Healthcare Compliance?

One stop for all your compliancy needs. I can monitor the staff as needed to check their progress. Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

I can't think of anything I dislike. They make everything so easy. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"User/Administrator for 4 years"
4.5/5
What do you like best about Compliancy Group Healthcare Compliance?

Your customer service and support are good and its easy to schedule time with your account manager Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

The contact change in the format and usability of the Guard. Also, the training modules are not as polished as I would like for a professional orginization Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"There are many pros and cons of this platform."
3/5
What do you like best about Compliancy Group Healthcare Compliance?

I like the set up of the platform, it is nice that we are able to assign trainings and policies through The Guard. It is also nice that we can inactive/activate employees. I like that you guys offer policies for us to edit and use if needed. Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

I do not like that you can not delete employees if they have been terminated, there are only a few OSHA trainings/documents that do not apply to our company very well and when we signed up that was a big reason we chose this platform, we were told that there was a range of OSHA to offer. I do not like that there are not common policies/trainings available on the platform such as Waste, Fraud, Abuse and then the support team was not able to help us create a policy of this sort. I wish there was a better way to view the trainings I have assigned instead of going page by page and clicking on each one. I wish we had more guidance on the purpose/how to use some of the other tabs/features available on The Guard. Also I do not like having to compress videos before I can upload them, but maybe this is the only way. Review collected by and hosted on G2.com.

Response from Ryan Schwartz of Compliancy Group Healthcare...

Hey there,

Thank you for taking the time to share your feedback, we truly appreciate it.

We are always working to improve the Guard by adding new features and enhancing existing ones to create the best possible user experience. In addition, we've launched a new webinar series focused on helping users get the most out of the platform, keep an eye on your inbox for an invitation to upcoming sessions!

To make sure you are using all the features and functionality available to you, please reach out to your Customer Success Manager and they can help walk you through the platform. If you don’t know who your CSM is, please send us a note at success@compliancygroup.com and we’ll connect you with your dedicated rep!

Thanks again,

Ryan

Verified User in Hospital & Health Care
CH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Helpful, responsive, and made compliance feel manageable"
5/5
What do you like best about Compliancy Group Healthcare Compliance?

I really appreciate how supportive and easy the platform makes it to stay on top of everything. The team is super friendly, always quick to answer questions, and genuinely wants to help. The Guard system keeps things organized and makes it easy to track what’s been completed and what still needs attention. I also love that there’s structure without it feeling overwhelming! Review collected by and hosted on G2.com.

What do you dislike about Compliancy Group Healthcare Compliance?

The platform can be a little slow to load sometimes, especially when accessing multiple documents or reports at once. It’s nothing major, just something I’ve noticed during busier days. A bit more customization on the dashboard would also be helpful, but overall, still a great experience! Review collected by and hosted on G2.com.