With numerous out-of-the-box software functionalities already available, the ability to map our current paper-based process into an electronic QMS framework made it immensely helpful for cross functional review. Review collected by and hosted on G2.com.

There aren't any dislikes, but when uploading large files within the document management module, there always is a delay in regenerating the secondary content. Otherwise, no real problems have been faced by our team so far. Review collected by and hosted on G2.com.

Easy to integrate with our existing SalesForce solution as we are using it for CRM and ERP Review collected by and hosted on G2.com.

Nothing really notable that we found as issues Review collected by and hosted on G2.com.

Easy UI interface, Quality modules are set up accurately. Review collected by and hosted on G2.com.

slow accommodation of changes through customer service and customizability is possible but slow to implement through the dev team. Review collected by and hosted on G2.com.

Whenever we needed a change or a question about the software, the customer service was terrific. Review collected by and hosted on G2.com.

There is not anything that we dislike about this software. Review collected by and hosted on G2.com.

I like that there are a lot of modules with validation scripts that can be used to validate the system and to understand how to navigate. Review collected by and hosted on G2.com.

It does take some time to get used to and the user permissions often have to be changed. Review collected by and hosted on G2.com.

The system is highly configurable, cloud-based, and easy to use. It also includes inspection, which is very rare in EQMS solutions. Review collected by and hosted on G2.com.

No issues at this point. The configuration went well and I was able to migrate current data into the system. Review collected by and hosted on G2.com.

Strong integrations with Salesforce make this a great product. Good Sales team as well! Review collected by and hosted on G2.com.

Some overlap with other systems and the price tag can get up there but overall good product Review collected by and hosted on G2.com.

Solid end to end functionality for our quality management system. Especially like the complaint management and CAPA process which is very intuitive and easy to use. Review collected by and hosted on G2.com.

Integration with our existing system took a bit of work, but once we set it up, we found that it was working well! Review collected by and hosted on G2.com.

Supports seamless integrations with existing solutions, hence helps protect existing investments Review collected by and hosted on G2.com.

For specific industries like Edtech or Professional Services, a few more customizations may be required depending on the requirements Review collected by and hosted on G2.com.

The configurability of the software ensured we were able to mirror our existing workflows and manufacturing processes while providing continuous improvement to some of our processes. Because it's cloud-based, our users could access the modules and tasks from anywhere and any device. The development and support teams are phenomenal with their knowledge, patience, and quick response to our needs. Review collected by and hosted on G2.com.

The Salesforce licenses are a big cost. We have over 3,200 employees so we needed to limit access to stay within budget. Review collected by and hosted on G2.com.