Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"This product has been great!"
5/5
What do you like best about ComplianceQuest QMS?

Compliance Quest has helped us streamline our training, has helped our Safety Manager and our Enviromental Manager be productive and stay on top of all of our EHS needs. It has also helped us with our document control and our containment needs. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Only complaint that I have is the guidelines can be a little confusing and lack some important information. Review collected by and hosted on G2.com.

ER
Elizabeth R.
Quality Director
Mid-Market (51-1000 emp.)
"CQ Document Control, CAPA, and Audit"
3.5/5
What do you like best about ComplianceQuest QMS?

21 CFR Part 11 compliant signatures are necessary in the organization. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Audit trails could have more useful information. Implementation took 100% longer than predicted due to turnover of CQ team. Review collected by and hosted on G2.com.

Sebastian E.
SE
Sebastian E.
Administrative Specialist
Enterprise (> 1000 emp.)
"Investing in ComplianceQuest"
5/5
What do you like best about ComplianceQuest QMS?

I like the ability to add and edit CAPAs and the ease of the system when integrating crucial information. When implementing, all the steps help not only me as the user but also give ease to the customers wanting these CAPAs to be processed correctly and fast with a breeze. I do CAPAs frequently, and the use of it helps with supporting customers to not only my customers, but other customers, the ability to make sure that customer support is give correctly is crucial in my work environment. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I dislike how if a photo isn't added when submitting the CAPA, the only way to add those photos is separate via files. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your detailed feedback!

We're pleased to hear that you find the CAPA features of ComplianceQuest effective and user-friendly. We appreciate your insights on areas for improvement. Your experience helps us better serve you and other users. Thank you for choosing ComplianceQuest!

VC
Valerie C.
Mid-Market (51-1000 emp.)
"Excellent Team and Product"
5/5
What do you like best about ComplianceQuest QMS?

COmpliance Quest and the team that supports it is really helping our company to move from a manual, paper based system into a digitized space. The ease of working with the team and the user friendliness of the software is incredible. As a Quality professional who has worked with many other platfomrs, I can say that this platform builds in user friendly cues to failsafe the process. Most of the time, being implentation phase of an electronic system is a nightmare however the CQ team has really gone above and beyond to make this transition easier. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Currently I am not finding any area which could be classified as a dislike for COmpliance Quest. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your fantastic review! We're thrilled to hear that your transition to our digital platform has been smooth and beneficial. It's great to know that our team's efforts are making a positive impact on your company's compliance efficiency. We appreciate your feedback and are excited to continue supporting your journey!

LS
Lee Ann S.
ERP Process Specialist
Mid-Market (51-1000 emp.)
"A powerful eQMS Solution"
5/5
What do you like best about ComplianceQuest QMS?

ComplianceQuest is ready, out of the box, to meet your company's eQMS needs. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

There are no negative comments for ComplianceQuest at this time. They have proven to be a trusted partner. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your positive feedback! We're thrilled to hear that ComplianceQuest is effectively meeting your EQMS needs and serving as a reliable source of truth for your organization. It's great to know that we've earned your trust as a partner. We look forward to continuing to support your success now and in the future.

Verified User in Semiconductors
AS
Verified User in Semiconductors
Mid-Market (51-1000 emp.)
"One eQMS Software Solution"
5/5
What do you like best about ComplianceQuest QMS?

ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS software solution. It's user friendly and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

ComplianceQuest works with a Development Team in another country/time zone and therefore the time to implement is increased when configuration changes are requested. Review collected by and hosted on G2.com.

KK
Katrina K.
Mid-Market (51-1000 emp.)
"Great Experience"
4.5/5
What do you like best about ComplianceQuest QMS?

ComplianceQuest truly is a one stop shop for all of your QMS needs, from EDMS to CAPA! Their staff is extremely helpful, very attentive, knowledgeable and they are quick to respond to anything that comes up. Their out-of-the box platform is solid, but I love that it was customizable to meet our specific business requirements. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

I think the MR module could be more robust. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your positive feedback and for highlighting what you enjoy about ComplianceQuest! We're thrilled to hear about your satisfaction with our platform and staff. We appreciate your suggestion to enhance the MR module and will work to enhance its robustness. It's great to know our integrated solutions are bringing value to your operations. Thank you for choosing us for your QMS needs!

JS
Johnny S.
Director of Operational Excellence
Mid-Market (51-1000 emp.)
"ComplianceQuest eQMS + EH&S"
5/5
What do you like best about ComplianceQuest QMS?

Well thought out eQMS + EH&S solution built on Salesforce. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Nothing at this point. Still early in the deployment. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for sharing your experience with ComplianceQuest. We're glad to hear that our solution is effectively supporting your enterprise needs. It's great to know that your deployment is off to a strong start. We appreciate your feedback and look forward to continuing to support your success.

Nicole N.
NN
Nicole N.
Sr. Manager, Quality Compliance
Mid-Market (51-1000 emp.)
"Integrated and flexible QMS solution"
5/5
What do you like best about ComplianceQuest QMS?

Out of all the systems we looked into, only ComplianceQuest was able to meet all the requirements put in place. We worked with the CQ teams to configure and test the system to fit our business needs. Through this process, they offered a lot of guidance on system options to meet needs with reduced configuration. Overall, good controls in place, layout is modern, reporting and data analytics is great and easy for users to manage. Love the dashboard capabilities, configurability and integration capability. System provides users with easy to follow layout and next steps. CQ Support teams have been attentive and work well with us to resolve questions and improvements. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

CQ has a really complex backend. We had to make a shift moving into this system from being Quality managed to IT managed. Understood that this allows us a lot of the flexibility we need and it is working out fine. Majority of the issues we run into are permissions-related – which has been somewhat challenging to sort out, but we are getting there. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thanks for the positive feedback! We're thrilled that ComplianceQuest meets all your requirements and provides the flexibility your business needs. It's great to know our teams guided you through the configuration process efficiently. We appreciate your recognition of our controls, modern layout, reporting, and data analytics. Our support teams are here to assist with any challenges during the transition, particularly with permissions, and we're committed to continuous improvement. Thanks for choosing ComplianceQuest!

KT
Kathleen T.
Mid-Market (51-1000 emp.)
"Satisfied Customer!"
5/5
What do you like best about ComplianceQuest QMS?

Working with the Compliance Quest Team has been a wonderful experience from our initial inquiries to launch! Everyone we have worked with and continue to work with have been very knowledgeable, flexible, patient and enthusiastic. Review collected by and hosted on G2.com.

What do you dislike about ComplianceQuest QMS?

Have nothing negative to say. The CQ team is making it very easy for our teams to transition to the eQMS. Review collected by and hosted on G2.com.

Response from Shyamli Lakshmanan of ComplianceQuest QMS

Thank you for your wonderful review! We're delighted to hear about your positive experience with our team and the seamless transition to our eQMS. We appreciate your trust and look forward to continuing our successful collaboration!